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    Chicago Security Surveillance

    5.0 (44 reviews)
    Open 9:00 am - 9:00 pm

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    2 years ago

    He made a great job ! So fast hand professional.! I can totally recommend. And great products

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    3 years ago

    Don is the man. He is super knowledgeable about security tech and will give you a fair price and great quality. Highly re recommended.

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Chicago Security Surveillance

    Review Highlights - Chicago Security Surveillance

    We contacted Don to set one up in our office and couldn't have been happier with the service he provided.

    Mentioned in 39 reviews

    Read more highlights

    M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

    M@ The IT Guy

    (67 reviews)

    There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

    I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

    Quality Connections Audio & Video Design - Family Room

    Quality Connections Audio & Video Design

    (36 reviews)

    North Center

    My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

    Great company to work with. Worked with them on a whole house renovation including audio, video &…read moresecurity. Efficient and seamless installation. What makes them exceptional is they don't disappear after the installation. Mambo and his team are available to troubleshoot (hasn't been an issue very often) at night and on weekends. Highly recommended.

    Premiere Systems

    Premiere Systems

    (2 reviews)

    Irving Park

    OK, so I bought a house in the city and knew I needed A/V help but had no idea where to…read morebegin...what was out there...much less how to get things done at a reasonable cost. A little back story on me...I'm not the type to just find the cheapest vendor for services and I'm not easily swayed by businesses whose marketing efforts that make consumers THINK they're inexpensive (in this case, the likes of Geek Squad). I had been recommended to Premiere by a friend who had way more money to spend on A/V than me, so admittedly I was on guard for $$$. But what began as a cautious in-home meeting with a Premiere rep to discuss my relative disinterest in the world of "home theater" ended up being more enlightening than I had envisioned. In the end, yes, I spent way more than I had planned...but that's pretty much what happened with everything I bought...down to my coffee maker. What I got was an incredibly convenient set up where my TV's all use the same, idiot-proof, IP-based remote (which means my wife and guests don't have to take a course to turn on different TV's). The remotes can even control other TV's in the house AND the thermostats -- features that have come in handy when my pregnant wife needs the thermostat changed in the middle of the night and I don't feel like heading downstairs...or when our sons have another TV too loud when I'm trying to put our daughter down for a nap. They "sold" me (for lack of a better word) on other services too...ones that I'm certain I'd have later determined to want -- like an extended wireless network with a home server for auto backups of our family's laptops (who DOESN'T need that?) and iPod docks that interface with the A/V equipment. Oddly enough, I'm not a movie junkie. In fact, I can't tell you the last year in which I've watched a movie so I'm sure the tone of this would have been more about my Netflix & Pandora apps on my Blu-Ray players if I cared in the least about that stuff. I just like the ease of use in watching the news, listening to music or watching my (few) TV programs in HD. Everything looks great, sounds great and was wired/installed so professionally that I'm actually proud of the setup I have. Among the things like most? 1) Everybody at Premiere is bright and professional. How refreshing. 2) Emails and calls were always returned promptly and thoroughly. That's HUGE with me. 3) They have an engineering dept that provides detailed elevations showing EXACTLY where the brackets should be on the wall...where the wiring goes...how long the wiring should be. At first, this seemed like overkill but every time I look at any of the TV's and see how they are centered...perfectly level...no cords in sight...it reminds me how important this function was. The one regret I have...and I would recommend this to anyone who plans on working with an A/V company on a system that requires programming time on an IP-based remote control system (like Control4) -- don't go out and buy your own TV's like l did. I tried to save a couple bucks by getting TV's myself instead of getting them through Premiere and I regret it. I'm also reminded of it every day when I have to press custom buttons on my remote because the TV I bought doesn't communicate with the remotes as well as other brands. I should have gone with all the ones they were recommending. I also wish they'd have told me why they were recommending their preferred TV's because that knowledge would have been enough to keep me out of stores and offline scouring for TV deals. The ones that I bought didn't have (what I would soon learn to be) "discreet codes" that make programming the remotes easy and most functional. I ended up paying much more in Premiere's programming time than I saved in buying the TV's. AND I'm left with a couple of TV's that aren't integrated into my system as well as the TV's I bought from Premiere. My bad.

    Talk about a company that takes advantage of people and the clients lack of knowledge -- these guys…read morequoted me for an AV system that was twice that of another company for THE EXACT same items. I mean EXACT - These guys also wanted to charge me for drawings $2500!!!! -- the company we chose did that as a courtesy -- I don't know how these guys get away with charging OUTRAGEOUS prices for similar services. SHOP THESE GUYS -- you will not regret it. I saved almost $73,000 by being an educated consumer. Don't fall into their sales game trap.

    Innovative concepts - 75 in frame installation

    Innovative concepts

    (6 reviews)

    River East, Near North Side

    This was an outstanding experience. I ordered klipsch speakers from Amazon. And a few months ago…read morea receiver from Amazon. Even though I did not buy the equipment from innovative concepts they had no hesitation about hooking up my speakers. Within 30 minutes(probably less) Calvin called and asked questions and his demeanor was calm and reassuring. The Chicago Can't Do is not in the vocabulary with Calvin. He came in and hooked up my speakers and 2 subwoofers and calibrated them. He knows what he's doing. He had to go to Walmart and get a wire for one of the amps. He did so with no complaints. Then we tested the speakers. The sound quality was amazing. Of course watching movies was the main purpose for the new receiver and speakers. I had to try out music. I cued up Love to Love You by Donna Summers. Calvin tweeked my receiver to play stereo when playing music. This was like being in a club with a great sound system. The sound quality was absolutely amazing for an Apple Music song. The price was reasonable. And the service excellent. Calvin recommended getting a 2 channel amp to maximize my systems capabilities. This saved me 1500 dollars because he was praising the virtues of Marantz receivers and I was ready to buy in my next pay check. Then he thought about it and recommended the 2 channel amp even though I had been willing to buy the expensive receiver. This shows that Calvin and his company are trustworthy.

    Requested a quote, and got an immediate response. Calvin came to my house, assessed my system and…read morefixed the problem I was having within an hour. He also gave me a very reasonable price on some upgrades, which I plan on doing later this summer.

    Nerd Rangers - Customer had their LaCie external hard drive literally go up in smoke. Thankfully, we were able to perform a 100% recovery!

    Nerd Rangers

    (24 reviews)

    Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

    I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

    Chicago Security Surveillance - securitysystems - Updated September 2026

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