Horrible new customer relations, getting timely responses was nonexistent. Promises were made and never kept. A really unprofessional experience. read more

I contacted Davis Audio regarding our in home speaker system that was in place when we moved in and had wanted to upgrade it. David came to our home and did an assessment of the system and gave us advice on how to upgrade the system on our own with a few quick updates. I really appreciated the honest candid feedback and all of the time spent to give us the best outcome. David was very knowledgeable and explained every step of the process to us. I would 100% recommend Davis audio and will be reaching out to them in the future for our audio needs! read more

Quick to respond to an issue and promptly resolved it. Always professional, responsive and creative.

We recently used them to install an outdoor TV and fix some issues with our exterior speakers. They did a nice job, were open to making adjustments, and it was completed on the time line originally presented. Would definitely recommend them. read more

The team at Davis audio set up our entire home technology system. Steve and Zach were knowledgeable, responsive, and professional. I would highly recommend them for any personal or commercial needs in the Chicagoland area. read more

Worked with this team to draw up plans for a full projection system in our new home. They were incredibly prompt, attentive and drew up exactly what we were looking for. Their service is top notch. Could not give five stars as we did not end up installing any system at all due to other factors but based on the service and attention we received I would highly recommend them as a great starting point. read more

It is unfortunate I did not get a chance to see their work as their reviews seem pretty consistent. My review is really for lack of follow up, not for quality of work. I was told I was getting a bid a week ago and still nothing. While I wanted to like these guys, the lack of follow up is really turning me off and not professional. My job was a very big job and I need a company who can perform and follow up as they say they will. I am a little more "old school" where I hold people to their word especially when they are trying to win your business. Maybe this is a business where the client has to keep calling and once they start everything all works out well. But I want professionalism from the beginning and don't think it is too much to ask for a business to follow up with a bid. read more

I met with the owners, David & Zach to discuss our home audio & home theater problems/fears/issues. They walked us through options for solving/resolving these. I was really impressed with the depth of their knowledge and they made it very easy to understand. They got back to us a few days later with a proposal and met us in person so they could walk us through it. I thought it was great that they gave a price, not an estimate and showed us line item detail. These guys brought drop clothes, plastic and a vacuum to control the dry dust. They even had their own garbage bags & cans. I was shocked to see how clean their work actually is. No more rats nest of wiring. All of the wires were neat and even labeled. It is hard to express what easy to use means, but I knew it was easy when my 65 year old mother came over and had no problem turning on the news. Several of my friends have similar home theater systems and that have been put in by other companies and they struggle to even use them since there are 5 different remotes. These guys really went above and beyond. Helped us out with some wireless computer issues that wasn't in the proposal without charging us extra. They always call back to answer questions, and this is after the job is done an paid for. Worth every dollar spent. read more

Davis Audio's team recently planned, pre-wired and installed an AV system in a condo renovation. They were a pleasure to work with from start to finish. The customer service was spot-on; emails were always returned quickly and all questions answered. Their techs are professional, polite, and do a great job. Everyone showed up as planned and the install went very smoothly. I have worked with several other AV companies over the past 14 years and Davis is the best, by far. Highly recommend read more

We had such a great experience with Davis Audio & Video. We worked with the team to install TVs and a Sonos based speaker system throughout our new home. In addition, the team set our house with Control4 for future expandability. The team is highly professional and thorough. We could not be more pleased with how are residential installation went. We will certainly be working with Davis when we look to further expand our system. read more

You really can't go wrong with Davis A&V. I have been a client for many years, and the initial/ongoing support when needed (literally only when a service provider such as Comcast, etc...pushes out an update or something) is phenomenal. Weekends, evenings, whatever - they get it done. Most recently I moved to a new home, and immediately had the guys come out to begin setting stuff up (fortunately my new house is much larger to accommodate my growing family) and everything was done without a hiccup and next phases have been discussed and planned for. I will post some pictures once everything is completed. My previous testimonials remain true to form, so I just wanted to address the "lack of communications" comments because they simply aren't true. They don't have a 24hr helpline (why would they?), but I've never had a problem getting advice, scheduling installs, etc...when necessary. If they're not responding immediately, it's likely that they are helping someone else so take it easy. There is nothing unprofessional about these guys. read more

If you are looking for an audio/video company in Chicagoland, stop looking. Davis Audio & Video just completed a pretty big job in our house (audio throughout the house, TV/AppleTV/TiVo, etc) and we could not be happier. The short review: incredible customer service, extremely knowledgeable staff and very fair pricing. David's consultation on what we wanted/needed in the house was great. He was very clear in presenting options and pros/cons of different equipment. He laid out the process and other than a little glitch (that was not their fault) everything went very smoothly. We now have the entertainment system and home audio we have always wanted. Thank you Davis Audio/Video! read more

I first met Zach and Dave, of Davis Audio, six years ago when we moved to our new construction home in Bucktown. They installed our Sonos music unit, universal remotes to control our heat/air and televisions, as well as settings for our lights after providing the most competitive estimate against Best Buy. The were a few small issues over the years (mainly with our cable and internet carriers) but they always came immediately when we called, the benefit of a small, family owned company). We have since moved away, but I highly recommend them. Great guys and great company. read more

It's too bad that I'm writing this review now, I was really excited by what I saw and heard about Davis Audio & Video. I have to say, I can't speak to the quality of their work. Everything I've heard is that it's impeccable. I contacted them on August 31st and talked to an employee several times over the course of a couple days. I explained the scope of my project, sent pictures of my home, and have been waiting since September 1st for a follow up. In the interim, I've contracted with another company but I think it's really important to let people know when a company just disappears. I no longer follow up with contractors unless they owe me money or work, so I won't chase people down if they don't want my business. I also think it's 100% fine for a company to not want to take on a customer for any reason, but they really need to let that customer know. Maybe they just got busy and forgot about me? The journey to finding a home theater company has been a strange one, as you can see from my review history. If you want advice, shoot me a message on yelp and I'll get back to you. read more

Unprofessional. I've called Davis 4 times now. Left a message the first time and he never called me back, 2nd time I called I spoke to him and he said he would send me a quote but never did. Tried calling two more times and never got any phone call or email back. Not sure why. Perhaps he isn't interested in my business because I'm Muslim? bold claim but I don't see any reason why he hasn't called me back and its been several weeks now. Screw him. There are a lot of others out there who I can call. read more

Dave, Mike and the team did a terrific job. They were always communicative and didn't hesitate to go above and beyond, stay longer than planned or work a few odd hours to get the job done, while meeting my needs exactly. They were a pleasure to work with along the way, stayed true to the (reasonable) estimate and gave me plenty of options to choose from to suit a range of budgets and feature sets. Dave was great serving as point person, and Mike is incredibly knowledgeable about the technology. My highest endorsement: I plan to ask them to add lighting and other controls to my setup in the near future. Thanks Davis AV team! read more

Wow! From the walk-thru to prepare the bid, to the follow up visit a few weeks after all the work was completed - and everything in-between I was impressed. And I'm damn hard to impress. David Davis was thorough knowledgeable and willing to work within our budget making good suggestions to help us get a lot of bang for our buck on our complete home audio and video system. Since they are a dealer, pricing on the SONOS components in particular was as competitive as we could find anywhere. The installers/programmers were on time, completely professional (you won't feel at all uneasy having these guys in your house - even our usually wary dog decided after a short time there was no concern). They worked from the attic to the basement, and got everything running and tucked away, creatively solving problems and cleaning up after themselves along the way. I have already recommended these guys to a friend. I almost forgot, last but not least and the whole point of the this, we went from a disintegrated mess of equipment, remotes, docks, stand alone systems for each room to one completely cool integrated whole. The music system rocks and the video and surround sound are awesome! We're really happy with the results! read more

I would highly recommend Davis Audio for any size AV project you are considering. I spoke with several different AV companies and David at Davis audio was the most accommodating in terms of working within the budget I had in mind and in getting things done in a timely manner. He and his team also showed real dedication for the work staying well past when they had to on two occasions to get the job done right. They did excellent work and cleaned up any mess left. And to top it off their prices were very competitive with other quotes I received as well. read more

These guys are great. They worked with us to build a great home theater system that didn't kill the budget. We hated having 5 remotes on the table and never knowing which one to use when. They put in 1 remote that replaces all of them. It is so easy to use, even our parents and first time baby sitters have no problem figuring out the TV. They also gave us whole home audio so we could listen to distributed audio throughout our place. As a bonus, they were so neat and respectful. They never left a mess. Even my wife never complained. You have to call these guys if you are thinking about anything audio or video in your home. read more

I love technology, especially when it works. I wanted to have music through out the house and outside and have the system work with both my Bose system and with Wifi and my Apple products. And I wanted the TV mounted over the fireplace. David came out to the house for a consultation and I explained what I wanted and he came up with a proposal that was fair and would meet all my needs. He even shared some new ideas about remote control options that will unfortunately have to wait for another time. They installed the TV over the fireplace, mounted speakers in the different rooms, all the wires are completely hidden, everything works seamlessly and I couldn't be happier. They even somehow improved the Wifi signal so it is stronger over the complete house. These guys are awesome and would definitely recommend them for your audio needs. read more

Zach is great. I'm a fairly demanding and tech savvy customer who enjoys a great deal of customization. Zach has been patiently putting up with me while working on solutions and getting evertything in my house set up just the way I wanted. I look forward to doing more stuff with David Audio and Video and I highly recommend them to everyone else! read more

This place rocks. They helped me tons setting up my wireless system through out the whole house. I thought this was going to cost way more than what it did. I highly recommend this company to anyone who wants to go wireless. read more

All five-star reviews, and well-deserved. David Davis and his crew did an incredible job installing in-ceiling surround speakers in our new home. The job was a small one -- especially compared to the whole-house automation contracts they handle -- but they treated us like million-dollar clients. We highly recommend them for all audio-video installations without question. read more

Great service from knowledgeable staff. Set up our home theater like to perfection. Thank you read more

I will definitely recommend Davis Audio and video. David is one of the best customer service people I have dealt with. If you are looking for your high end audio or video needs look no further and put your trust in David. I'm already planning my next deal with David. read more

Davis Audio installed our Audio Video System and the execution was flawless. We called and within 24 hours there was an initial consultation. Within three weeks, we had a complete audio video system installed in one afternoon. The techs were courteous, neat and very knowledgeable. Davis Audio even ordered a speciality piece of equipment for us at no extra charge. I would recommend them for any job, big or small! read more

I had work done throughout my duplex. Including wall mounting two TVs, Sound for two rooms and a deck and moving electrical sockets and converting phone lines to network sockets to hard wire all the units to my broadband. I dealt primarily with Zach Davis who was great at understanding what i was looking for and suggesting options. The team that came to do the actual install were professional and did a great job at not only installing all the gear but explaining to me how it all fitted together. I now have two wall mounted TVs (one on an articulating arm), a TV mounted playbar in the family room, surround sound in the loft, and zonal sound for my roof deck, with all wiring hidden in the walls with it all connected though a Sonos system to built in roof speakers and stand alone units. Very happy with the work and have already recommended to a colleague looking to get some work done. Thanks again! Chris read more

David and his crew did an amazing job with our audiovisual needs. The wiring and installation went smoothly. We are enjoying all of the TVs they set up as well as the distributed audio. We are looking forward to using the set up through the winter to keep us entertained. Would highly recommend them to anyone. read more

this company completely blew me off. i initially sent an email thru their website which was not answered. considering all the good reviews i pushed and called - david found the email and apologized. he came out and looked at the job and stated he would need to speak with their contractor and would provide an estimate. similar to Tony R he never got back to me. I called once and was told they were waiting for the contractor. I never heard back and took the hint and went elsewhere. I'm not sure how they decide what jobs to take but just be prepared to be dealt with in a very unprofessional way. read more

I do not typically post reviews, but felt compelled to do so for David Audio. This company does fantastic work and I am very happy that I decided to use them. We just bought a new condo and wanted to do a custom audio and video set-up. David worked with me to customize a system that fit within our budget. His team did an excellent job on installing the in-ceiling speakers and mounting our TVs. After the installation, David came by to personally show me how to use the equipment (he even waited patiently while we dealt with a couch delivery snafu). About a month later, Brady (who is great and did the initial install) came over to re-program the system and re-organize our equipment in a new cabinet. David and his team are really easy to work with and very accommodating. I highly recommend them!!!!!! read more

I was really impressed with David and his crew. His initial consultation for my new condo was very thorough and he was able to anticipate what I needed. He thought of multiple ideas/solutions for each need I had, and the results were excellent. He and his crew installed ceiling speakers, wall-mounted several flat screen TV's, and set up multi-room audio, Sonos, and all my components (TiVo, AppleTV, BluRay, etc.). He patiently listened to and responded to all of my questions and thought of clever solutions I hadn't thought of that made the results even better than I expected. He promises to answer follow-up questions after the work is completed, and after the job was done he checked in with me to make sure everything was working as I expected. He even came to my house on a Saturday when I had a few questions shortly after the job was complete. In short, I was very pleased with his services and the results. read more

Great team that really worked well with our build schedule changes. Provided several options on technology as they worked to understand our preferences and budget. Very knowledgeable and are currently providing great support post install. read more

The biggest difference between this audio business and others we interviewed are David and Zack Davis. They own the business, they run the business, and they stand behind everything they sell and install. Not only are they and their technicians always professional and polite, they come back as often as needed until everything is right. When something breaks down they always come back and take care of it. I wish all companies had their excellent service. read more

Awesome! After several estimates...David Davis and crew did a spectacular job on installing home AV and Audio. When I have called with questions a team member shows up to help! That is going beyond the call of duty. read more

Dave is awesome!! Really easy to get a quick appt. He came to my house. He fixed my surround sound system in 10 min. I had been trying to get my husband to do this for years! Dave is friendly, knowledgeable and reasonable. Use them! read more

Excellent Communication & Excellent Service! Davis Audio is the go-to business for all your audio/video needs. From start to finish, the whole project went extremely well. I first contacted Dave and he came over to the house to discuss things. He listened as I explained my project's wants and needs. He fully understood what I wanted to accomplish and he walked me through the process and made great recommendations along the way. After we agreed upon the scope of the project, I received a prompt and fair quote by email. From beginning to end, Dave was easy to reach by phone and answered any questions that came up or thoughts I had. On the day the actual work was to start, Dave showed up and introduced me to Brady and Nick, the guys who would be working on the project. Both Brady and Nick were awesome to work with on the project. They explained how they were going to go about it from start to finish and kept me in the loop as they progressed through each phase. They took the the time to show me how some of the new components worked, how everything was to be connected and how the components interacted with one another . Along the way, they asked about specific things, such as the placement of the components, to ensure things would be how I wanted. They are very knowledgeable and were fun to chat with. They did an excellent job with everything and everything was completed how I wanted. I couldn't be more pleased with how the whole project went. I will definitely be calling Davis Audio again when the next project comes up. You can't go wrong with them so give them a call. Thanks Guys, You Rock! read more

Davis Audio did a fantastic job with both installing our surround sound as well as their professionalism and customer service. First, David, one of the owners, came to my house and gave me knowledgable advice, at a very reasonable price. We scheduled the job and the crew that came to install the system was prompt, curtious and professional. During the installation, one of the guys accidentally bumped into our light fixture, and broke it. Hey, accidents happen. However, David was more than happy to replace it, and did so in a timely manner. I would highly recommend their service. read more