From beginning to end every aspect of this business relationship was perfect. We started out with The salesman Tim coming out to our place and giving us an estimate and explaining all the details, which he did and he was very professional and answered all our questions you could tell he knew what he was talking about. actually our first encounter with Forest Security began with a call to the office where we encountered two women (Lauren and Carolyn) that we spoke with both very pleasant and professional always knew who we were and what we wanted and followed up immediately. They came and did installation on time and no canceling. They sent a young man named Derrick who was exceptional in work ethics, kept everything clean and tidy. He knew what he was doing and he did it well. He kept us in the loop as the installation progressed. I can't say enough nice things about this company and work team. We also had more than one company give us an estimate and Forest Security had the best bang for your buck all around. I highly recommend Forest Security. Thanks again guys. Reda Mallo read more

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting everything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest! read more

My husband and I moved to the North Shore of Chicago last year from Arizona. We had an alarm system in our prior house and wanted to duplicate the security system in our new house. I did a great deal of research into the available security companies in our area. We selected Forest Security after meeting with their representative, Tim, at our house. He was very knowledgeable and helpful. We felt extremely comfortable with Forest Security and decided to choose them over their competitors. We just had our security system installed by Jason and we could not be happier. Jason really understands security systems and took the time to share his expertise with us so that we had a comfort level with our system. We would highly recommend this company and feel we received superior service, product and really good value. Julie read more

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the system and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money? read more

I've been very impressed by Forest Security on all levels of service in our brief time with them. Context: the family, we bought our home from had Forest prior. My fiancée were new to security systems as this was our first time living in a SFH. When I first called Forest, Cindy was able to explain to me all the different options of what we could look at, and it was never a hard sell on their end. Carolyn came over for a in person consultation and was able to quickly assess what we had and what we needed based on our requirements. Dwayne (sp?) was our in-person install technician and I found him to be incredibly helpful, courteous in explaining the system and what was happening with each change/upgrade. While we have only had our system up for a week now, the entire process made it easy to work with them. read more

Amazing service and great price. We bought a home in Lincoln Park that already had a great security system installed with all of the equipment we would need. However, I called 6 different companies, 4 of whom came out, and insisted that I would need to purchase more products from them in order to start the security service. Additionally, most were $55+ per month for a system that could be armed/disarmed remotely via our cell phones. Forest Security came in and did a very thorough evaluation. Agreed that we had everything that we needed for security. Made some recommendations for fire and flood protection, which we were already looking into, and helped with a takeover of the system with only a 2 year contract compared to 3-5 years for many other companies. We'll definitely be with them for longer. The install was also quick and painless. He came in, reprogrammed and tested everything, and required minimal input from us so that we could keep working. All around great service and a shout out to Carolyn for helping us get set up. read more

Updating my review. I was completely surprised to receive a call today from one of the owners apologizing on behalf of their employee. Forest is determined and dedicated to keeping their customers happy and in a world like today where most don't care, it is absolutely wonderful to have someone who does. Especially when it's those responsible for protecting your home. I'm very grateful for the call and we will continue to be customers of forest. read more

Caroline was our safety professional . She had all the updated technology we were looking for to secure our home . She took the time to walk us thru the process of areas in our home that needed securing besides just the entry doors . She was very informative of the new front door technology I was looking to add on as well to our home . Very professional , honest and trusted her advice . read more

rep did a walk through never got a quote, called back to inquire about the quote never heard back from them. poor customer service in my opinion. read more

Forest upgraded our fire system and then upgraded our camera system and did both in a timely manner. They are very knowledgeable and wonderful to work with. A few weeks after the cameras were installed we had someone break in the building and stole mail on several days. Forest helped our local police department to catch the guy by providing them with the video of him. We owe them so much for their help with this and would recommend them to anyone! Many thanks to the Forest team!!!! read more

Forest is hands down the best in the area! Their customer service and response time is unmatched. Carolyn was knowledgable, professional and patient with me. Carolyn and Jay make an amazing team and they're also really great people! I would recommend Forest to anyone. read more

We just had our Forest Security system installed today and I cannot provide more praise for the crew who installed my system. They walked through each set of the install, had me install the app to ensure notifications were working and walked us through everything. The products they are using are current, wireless and accessible via your phone or computer. When we first called Forest, Cindy did a great job of sharing what she thought we would need and gave us options to add on additional services. The monthly cost for our system is reasonable and just knowing when people are coming in and out of the house gives us complete peace of mind. I also will now know exactly when each of my children come home as they all have their own codes. Thank you Forest! read more

Forest has been a pleasure to work with from day 1. I had cameras and burglar alarms installed in all three of my music stores. The owner Jay helped me deal with a contract I had with ADT, the techs were super professional and knowledgeable, and everyone in the office is very friendly. A couple months after getting cameras installed we had a theft at our Chicago location. Their techs came out again at no charge to help us pull the footage for the detective. I'm happy to say the footage helped put this criminal away for a bit and we might actually recover our inventory! read more

I'm a recent customer of Forest Security and switching from my old system to Forest was very easy and quick. Carolyn made sure everything I needed was taken care of and she was extremely professional. I am so glad I made the switch!! Thanks!!!! read more

A wonderful, family owned business for many years. They come promptly and do a thorough job.

I've been with Alert, then Broadview which became Brinks and is now ADT. My system started malfunctioning and ADT was of zero help. It turns out that my system was on old cellular technology and I found that out when I called a few different alarm companies (4). I decided on Forest for a number of reasons: price, product knowledge, top notch customer service, professionalism and flexibility. Those pieces come together at Forest and it's because of the excellent people that work there. Starting with Cindy, she was patient with my needs, informative and didn't stop until I was satisfied with the deals we made. I say deals because I was so pleased, I utilized them in my office space. The installers (Jim and Miguel) were professional, patient and thorough. I'm kind of high maintenance when it comes to anything electronic so, there were a few kinks I had to work out on alarm timing, programming and direct pay. That's where Lavita came in to help. She was also patient, knowledgeable and made sure I was completely satisfied. She was a pleasure to work with. I also wanted to make sure my my direct pay was set up correctly and that led me to Linda. Same experience, one call and it was set up. I am very pleased with their work, systems and price. If you're looking for a new system, definitely call and compare you'll be pleasantly surprised. So a big thank you to everyone at Forest, keep up the excellent work! read more

Well, where do I start? Carolyn, our sales representative. If you're looking for a company that makes you feel you're like part of their family, not just an account number then Forest is for you. When Carolyn walked in the door you just knew you had a gem of a person to deal with, and she proved to be just that. We sat at the table and it felt like I had known her forever. She was so likable from the very start. From going over all your options, to answering all my questions fully without ever making me feel pressured, or that I was asking a dumb question. The professional installation went smoothly from start to finish, with them being respectful of our home at all times. Carolyn's patience in explaining how to operate the equipment can't be matched, and it was so important to completely understand the usage of our new alarm system. Her follow up calls to make sure we were pleased with everything was rare to find now of days. If you have to call for any reason, you didn't get a recoand your concerns will quickly be addressed. The company itself was a treat to deal with. I don't recall all the others names, Tim was one, and I believe Brian. But they all deserve kudos. March 30, 20 Soooo, I must add to my previous post. Had a small issue during our current Stay In Place order over the Coronavirus. Carolyn came to my home with a proper face mask, rubber gloves, and a disinfectant kit. Problem solved. Like a said, THE BEST! read more

I contacted Forest Security when my current company (Alert Protective Services) could not get my system to work for more than a few days at a time. After several service calls, which I was charged for, and several days of missed work for technicians to visit my home, I still didn't have a working system. Forest came out and realized the problem immediately. They took over my system. They moved and installed fire and carbon monoxide detectors that would actually save a life. They were knowledgeable, efficient and respectful of my home while they worked. Forest charges the same amount as the other company for monitoring. I strongly recommend them for homeowners. You are just another little account to those big companies. Forest took my "little" account and treated me like I was their most important "big" one. read more

Professional, knowledgeable and responsive! Everything you want in a business running your security!

Forest Security has consistently executed prompt, professional service. The office staff are polite, professional and knowledgable. The technicians are personable, Covid safe and go the extra mile to resolve any security issue. I have used other security companies in the past for my burglar alarm system but Forest Security has always excelled in making me feel safe and secure in my home. The Forest Security team continues to stay current in technological advances affording their customers the latest in security systems. I highly recommend Forest Security for both residential and commercial needs. read more

We used Forest Security to install our security system in November/December 2020 in our new home, and I couldn't be happier. Tim Fundarek from Forest went above and beyond in working with us to make sure all of our security needs were met. He initially came out to do a walkthrough to see what was needed and answered all of our questions thoroughly. The professionalism and care that Tim showed us was top notch, and he is the reason we ended up using Forest Security for our security system. It is employees like Tim that will keep me loyal and the reason I recommend Forest to all of my family and friends. I have also spoke to Forest a few times over the phone and dealt with some of the technicians that came out to our house. Everyone was very pleasant and extremely helpful. Thank you Forest for having employees like Tim who's professional zeal is unmatched in the security industry. We couldn't be more pleased. read more

I've been involved with crime prevention for over 20 years and highly recommend Forest Security. You can get a basic system or customize to fit your needs. What you won't have to worry about would be false promises from the likes of ADT,AT&T,Brinks or the difficulties that can come with the DIY kits. Do your homework and you'll come back to the true pros at Forest Security. They've been around for a very long time for a reason . You'll get a company owned by a former law enforcement officer. No BS . Real people with real names . My system is very easy to use. Go with the professionals. Forest Security. Simply the best! read more

I DO BELIEVE THEY ARE THE BEST IN CHICAGOLAND! SERVICE IS GREAT! Get a professional alarm system to protect your family, furry friends, and unsurpassable high tech alarm systems that are all wireless. The lunatics are out. You can have a fire smoke detector thats hooked up 24/7 wether you have alarm off or on. You can turn on your alarm on your phone and moniter your place via cell phone with cameras installed! Get reliable monitored service before you get violated, better now than after the lunatics strike! read more

Update from original review......Jerry was out here yesterday and did an outstanding job. Whatever it took to get the last camera back up and running. It took alot of reconfiguration, patience and good old fashioned "work ethic" on his part. Our whole system is up and running and we are grateful to Forest Security for their outstanding service, commitment and work ethic. Thank you Jerry and Jay. read more