Had all the locks changed last year. They were fast, knowledgeable and reliable. The locks they…read moreinstalled work superbly. I would use them again. Buy with confidence.

This company flat out deceived us. I was told $75 to 95 per lock to rekey 2 locks over the phone so…read moremade an appointment. They ended up charging nearly $700 and the invoice had no amounts listed for each task which is deceiving. I fell for those glowing albeit suspicious 5 star reviews that overshadow the negative ones. Make sure they tell you the prices up front. Had I known all the other charges they added after they got here, I would have never booked them. I love supporting local businesses, but not ones that knowingly take advantage of people by not being upfront with costs so we can make an informed decision. No mention of any other fees when I made the appointment. I called several other locksmiths after to check and sent pictures and was not quoted more than $200 to $250 all in for what they charged nearly $700 for. They took advantage. I now notice they arent BBB accredited and I understand why bc that requires a company to "operate honestly and with integrity" along with 8 other standards and when you bait and switch people that wouldn't be possible.

They came out on time. Did the job I requested and communicated clearly. I absolutely recommend…read morethis shop.

Steve's was perfect for the job. I called several locksmiths and they were all significantly over…read morepriced. In fact one company wanted to know who they lost the bid to and what they were charging. I highly recommend them. Family owned and very professional.

I had an emergency and needed the lock to my house changed QUICKLY. It was a domestic violence…read moresituation and this afternoon he left the house and some how I found some kind of strength to grab the phone and call A-1. I didn't even know if I had money in my wallet before I started dialing . They answered immediately. I'm sure I sounded a little frantic, and when I asked how long it would be, the gentleman told me he'd be here in an hour, give or take. I know he heard me really start panicking then, and he asked if that was okay. I told him what was happening & that the man had just left the house and I didn't know when he'd be back. The gentleman from A-1 said, "I'll be right there. " and he was. He was in and out in less than 15 minutes and not only that, but the entire time he's frantically working as fast as possible, he was also consoling me. I now have new locks, what I'm hoping will be the start of a new life and for the first time in more than a year, I think I might actually be able to sleep tonight. He went out of his way to help me, he supported and reassured me. He did more for me today than the police ever have. From the bottom of my heart, thank you A-1!

Excellent techs! They have come to my rescue twice. I would recommend this…read morecompany................................

Locksmith was very professional and timely. The price was more than reasonable for the service…read more It took quite a bit of time but Acura vehicles are very secure so that is understandable. Locksmith arrived on time and answered all my questions even if it wasn't relevant to the current situation. Hope I never have to use this company again but . . . I would if I had to.

Bruce is super friendly and very knowledgeable. If you need a car key generated or programmed these…read moreare the guys to go to! Highly recommend

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

I called the store in a panic as our passports were locked in our safe. They helped us figure out…read morehow to change the battery while we were on the phone and it saved us a ton of stress and time. Very professional.

Very great company! I was searching for a specific type of safe for over a year. I finally decided…read moreto go into a store and check them out. The employees were very knowledgeable and helpful. I was able to find the exact safe I needed and I ended up buying a second safe from them. If you need a great safe that is actually fireproof and not a crummy Chinese safe, head to Waukegan safe and lock!

Communicative, showed up on time, did exactly what we needed with moving into a new house. Gave the…read morepricing for each piece of work before he started.

Was contacted shortly after posting request. I requested a call and Jason (?) from 4 J's called…read moreshortly afterwards. Excellent communication leading up to the service and the young man that performed the car lock out service was very helpful and nice, even offered to provide a battery jump! Reasonably priced, quick response and quality service = success! Thanks!!

Karl went far above and beyond for me. I wish that I could leave 10 stars for this business. Karl…read moreis truly a master locksmith with a deep understanding of his craft. I picked up an older and quite rare car in Chicago and planned to drive it back home to NYC from Highland Park. I collect old cars and I already knew that keys for this car would be a challenge to find. The door locks were not working and I was worried about driving home and/or parking the car outside without being able to lock the car. I called a few local locksmiths who didn't want or know how to fix this. When I called Karl on the phone, he offered advice on how I might be able to fix this myself. It was a holiday weekend and, when my own efforts didn't free the locks, Karl made the time to come out and open up his shop. He stayed late on a cold and rainy night to make sure that we got everything sorted before my trip the next day. Karl was friendly, helpful and resourceful. He explained exactly what he thought it was, what he could try, and why he thought it would work. The locks had heavy corrosion and had not been used in a long time. Karl carefully disassembled the lock mechanism, got it to work and was able to get me back on the road safely and securely. Karl was a great find and I appreciate his dedication to go above and beyond to make me feel safe.

I usually don't give a 5 star to any business, but Karlock was truly amazing! Karl, the owner was…read morevery helpful and kind in helping me with unlocking my small safe! I highly recommend him for any lock/key related stuff, he's a genius! Thank you Karl for helping me with the combination locks too! So glad you're in the neighborhood!

I called to request a locksmith to unlock my friend's apartment because my luggage was inside, and…read moreI had a train to catch in about two hours. None of his roommates were home, awake, or answering their phones, so I was starting to panic a little. From the start, the staff were incredibly patient and kind. They gave me a reasonable quote right away and said they could have a technician there within an hour. The technician called me as soon as he was on his way, and his ETA was only 15 minutes! In the meantime, we found out that one of the roommates could come let us in. I called back to cancel, fully expecting to still pay a $89 service fee since the technician was already on his way and almost there. To my surprise, they told me not to worry about it and canceled everything at no charge! The entire experience was so easy, and every interaction was quick, friendly, and professional. Even though I ended up not needing their services, I was genuinely impressed by their kindness and customer service. Truly night and day compared to other locksmiths I've dealt with in the past. I would absolutely recommend them and will definitely be calling them again if I ever need a locksmith!

I was in desperate need of a new keyfob and I sent out quotes to multiple companies via yelp -…read moreChicago Locksmiths was the first to call and they quickly set up a same day appointment within 1.5 hrs. Robert was in touch with me and quickly/efficiently set me up with a new keyfob. He was extremely nice, professional and knowledgeable. The whole ordeal couldn't have went smoother and he came to my apartment. He also went over specifics with the key fob, how to replace battery and other smaller details. Great experience and would do business again!