Had all the locks changed last year. They were fast, knowledgeable and reliable. The locks they…read moreinstalled work superbly. I would use them again. Buy with confidence.

This company flat out deceived us. I was told $75 to 95 per lock to rekey 2 locks over the phone so…read moremade an appointment. They ended up charging nearly $700 and the invoice had no amounts listed for each task which is deceiving. I fell for those glowing albeit suspicious 5 star reviews that overshadow the negative ones. Make sure they tell you the prices up front. Had I known all the other charges they added after they got here, I would have never booked them. I love supporting local businesses, but not ones that knowingly take advantage of people by not being upfront with costs so we can make an informed decision. No mention of any other fees when I made the appointment. I called several other locksmiths after to check and sent pictures and was not quoted more than $200 to $250 all in for what they charged nearly $700 for. They took advantage. I now notice they arent BBB accredited and I understand why bc that requires a company to "operate honestly and with integrity" along with 8 other standards and when you bait and switch people that wouldn't be possible.

I called Brian at Fox Locks and told him I needed six doors all keyed the same. We had set up for…read moreservice the following day but my schedule changed that day and I had to reschedule. Both Brian and tech Mark followed up again by both cell and txt. Very courteous and professional, not at all pushy or dis interested. Brian rescheduled me for the following afternoon and Mark called me twice that day to keep me posted for his time of arrival. Mark was very polite, professional and knowledgable. He was quick, clean and made sure I was completely satisfied before he left. Ive used locksmiths several times in the past 30+ years and I gladly proclaim that this experience was right on and delivered with 100% customer satisfaction......Good work Mark - my new "GoTo Locksmith".....Thank you !!

I was locked out of my home. I called Fox Locks and he arrived very quickly. He did a great job.read more

Locksmith was very professional and timely. The price was more than reasonable for the service…read more It took quite a bit of time but Acura vehicles are very secure so that is understandable. Locksmith arrived on time and answered all my questions even if it wasn't relevant to the current situation. Hope I never have to use this company again but . . . I would if I had to.

Bruce is super friendly and very knowledgeable. If you need a car key generated or programmed these…read moreare the guys to go to! Highly recommend

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

I called the store in a panic as our passports were locked in our safe. They helped us figure out…read morehow to change the battery while we were on the phone and it saved us a ton of stress and time. Very professional.

Very great company! I was searching for a specific type of safe for over a year. I finally decided…read moreto go into a store and check them out. The employees were very knowledgeable and helpful. I was able to find the exact safe I needed and I ended up buying a second safe from them. If you need a great safe that is actually fireproof and not a crummy Chinese safe, head to Waukegan safe and lock!

Scott was a very responsive communicator, and super quick to do the job with good quality work! I…read moreneeded a set of deadbolt/locks re-keyed, and he turned them around the same day I called him! They work perfectly, and I felt like he was very reasonable with price. I really appreciate that he is local to my area and a veteran too. He specializes in safes, but I had a great experience and would recommend him for any locksmith need you have!

I challenge anyone in the northern suburbs to find a locksmith better than Scott. He was extremely…read morequick, professional, and friendly when he stopped by to look at what we needed. My wife and I just moved into the neighborhood so needed our locks changed, but the seller misplaced the vast majority of the keys which would've resulted in a significantly higher cost per lock. Fortunately for us we found Scott and he was able to help us out with an extremely reasonable rate and got all 6 locks done in under an hour (including initial inspection). I would recommend Scott to anyone and we'll be keeping him in mind for any future lock / safe needs!

I had an emergency and needed the lock to my house changed QUICKLY. It was a domestic violence…read moresituation and this afternoon he left the house and some how I found some kind of strength to grab the phone and call A-1. I didn't even know if I had money in my wallet before I started dialing . They answered immediately. I'm sure I sounded a little frantic, and when I asked how long it would be, the gentleman told me he'd be here in an hour, give or take. I know he heard me really start panicking then, and he asked if that was okay. I told him what was happening & that the man had just left the house and I didn't know when he'd be back. The gentleman from A-1 said, "I'll be right there. " and he was. He was in and out in less than 15 minutes and not only that, but the entire time he's frantically working as fast as possible, he was also consoling me. I now have new locks, what I'm hoping will be the start of a new life and for the first time in more than a year, I think I might actually be able to sleep tonight. He went out of his way to help me, he supported and reassured me. He did more for me today than the police ever have. From the bottom of my heart, thank you A-1!

Excellent techs! They have come to my rescue twice. I would recommend this…read morecompany................................

I called to request a locksmith to unlock my friend's apartment because my luggage was inside, and…read moreI had a train to catch in about two hours. None of his roommates were home, awake, or answering their phones, so I was starting to panic a little. From the start, the staff were incredibly patient and kind. They gave me a reasonable quote right away and said they could have a technician there within an hour. The technician called me as soon as he was on his way, and his ETA was only 15 minutes! In the meantime, we found out that one of the roommates could come let us in. I called back to cancel, fully expecting to still pay a $89 service fee since the technician was already on his way and almost there. To my surprise, they told me not to worry about it and canceled everything at no charge! The entire experience was so easy, and every interaction was quick, friendly, and professional. Even though I ended up not needing their services, I was genuinely impressed by their kindness and customer service. Truly night and day compared to other locksmiths I've dealt with in the past. I would absolutely recommend them and will definitely be calling them again if I ever need a locksmith!

I was in desperate need of a new keyfob and I sent out quotes to multiple companies via yelp -…read moreChicago Locksmiths was the first to call and they quickly set up a same day appointment within 1.5 hrs. Robert was in touch with me and quickly/efficiently set me up with a new keyfob. He was extremely nice, professional and knowledgeable. The whole ordeal couldn't have went smoother and he came to my apartment. He also went over specifics with the key fob, how to replace battery and other smaller details. Great experience and would do business again!

Jessie and everyone in the shop did an amazing job on trying to make a key for my Honda Navi. When…read moreeveryone else couldn't do it these guys were able to get it done will definitely be coming back here for all my lock-key and safe needs.

Awesome spot. Definitely check this out for all your key/lock needs! They have amazing service, I…read morereally appreciated the help with my vending machine. It was quite stuck but the worker was dedicated to get it unlocked for me which I really appreciated. Also, their pricing is unmatched. I called multiple places prior to this for rates, this spot had the best pricing by far! Can't recommend enough.