The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Excellent and fast service. I came as a walk-in and was helped immediately! Before bringing my Acer…read morelaptop in here, I had shipped it to the manufacturer for repair and was hit with a total BS $1200 quote. I brought it to Chicago Computerland and was over the moon when Alex fixed the problem right in front of me in less than 10 minutes for next to nothing. I will definitely be coming back if I ever have an issue again. Saved me a LOT of time and money.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

I thought my career was over after I dropped my Lacie raid drive and couldn't access the data…read more(which included many photo and video jobs including several weddings)! I was so relieved when I found Promise Data Recovery in my neighborhood. I was able to drop off my drive, consult with someone in person, then pick it up when they magically recovered EVERYTHING! I am so grateful to these guys. Great service, highly recommend.

I never write reviews, I think it is kind of lame. But the experience which I had, I would like to…read moreshare with other people may be it can help some one. Are you looking for the Data recovery or not. May be you will need it one day anyways. My Mac book crapped on me one day. All I was getting a folder with question mark. I took the book to Apple genius bar and they told me my hard drive was bad. Any how they installed new hard drive with fresh operating system for me since the computer was under protection plan. Mac recommended me to take the hard drive to some company for data recovery; they also referred me few name but those companies were in California. Here the problem was. I can not send my drive to some other city with out knowing who is looking into my personal data. Now my search begins for someone local. I picked up Yellow pages and start calling around. In yellow page most of the business which I called were closed down or asking too much for the data recovery. I used internet to find some local company and also called around for help. I dealt with the same scenario; most of the business never answered and few of them asked me too much. In my search and call around experience, I learned one thing. When a hard drive fails, it fails from software problem and hardware issues. Software problem are minor and local computer stores can handle the issue; however, if your hard drive have a hardware issue, then you are doomed. You need to take it to some Recovery Company because local computer stores do not go beyond software recovery. In fact guys, if you know little bit about computers you can do software recovery at home by your self. Just Google it. Also hard drive problems could be dead hard drive, drive making some noise. Finally, I found this one recovery company which was few minutes drive from my house named as Promise data recovery. Web site, http://www.promise-data-recovery.com, I decided to take the drive to them. They quoted me a grand for the recovery. One grand is too much for a domestic user like me but my unreplacing data was there so I decided to go ahead with that. I have to pay that amount after dividing it on three different credit cards once my data was ready. Here the whole point of this review. If your computer stopped working due to a faulty hard drive, then you need to figure out if the drive has a software issue or hardware failure. Find it out. Fix software issues by your self or take it to some local computer store. For hardware failure you do not have much choice. You need to take it to professionals and you are looking at minimum of a grand. Either get rid of the damage drive and forget about the data or wait until you have enough funds to come up with the amount and then find some one local.

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

The service was fast and professional. These guys are clearly pros, well priced, and seem to take…read morepride in their work. 10/10 experience

Chris is awesome! He has fixed my computer more times then I can remember and very reliable and…read moreprofessional. He is good at explaining things in lamens terms and can fix just about any computer problem. I have already recommended him to many friends and he has been a huge help. Definitely don't hesitate to use him for phenomenal service and affordable prices. He is definitely my technology guru!

From the owner: Virus Removal, Trojan Removal,…read more Cleaning up & Speeding up sluggish PC's, Home & Small Business Network Setup - Wireless & Wired, Network Security, Computer Security Enhancements, such as securing and locking down & patching the holes in your Operating System (Microsoft), & securing your network. Data Security & Encryption, Data Recovery, Data Backup, PC & Laptop Computer Hardware Repair & Replacement, PC & Laptop Computer Hardware & Operating System Upgrades, Memory Upgrades, Microsoft OS repair & tweaking, Microsoft Office Installation & Configuration, Software Installation & Configuration, Custom Built PC's & Gaming Machines - I can customize to whatever your budget is. Computer & Software Training

Fast and cost effective iPhone 13 Pro battery and charging port replacement. Very knowledgeable…read moretech. Repaired while I waited.

I would not recommend this place to anyone. I am so glad they are closed. I took my laptop in…read morebecause of a shortage in the power cord. The guy had my laptop days after he said it would be ready. When I went in on a Thursday, he told me he needed to order the part and it wouldn't be in until the following Monday. Ten minutes after I left the store he called and told me it was ready. When I went back to pick up the laptop , he gave me a new power cord and told me the cost was $250. Well, I paid for it, and once I got home the same problem starting happening. I could never get ahold of him by phone and every time I went back they were closed. He also installed remote access on computer, which would allowed Tech Shield to access my computer. The guy is a lying crook. He did not fix my laptop, only charged me $250 for a power cord. Again, so glad that place is closed.