Excellent cheese steak. Best I've had in the area. Fast and friendly, calling ahead worked well.

One of my worst experiences I have ever had and by far my worst one since moving to Dallas. I went here to grab lunch since the reviews seemed to be good. I ordered a half double philly with wiz and mushrooms with a side of philly toothpicks(fried onion and jalapeno straws. With only 5 other people there it took 40 MINUTES TO GET MY FOOD. I get my food and the toothpicks are bland, but I am still holding out on the sandwich being good. I am doing my best to not be too mean, but it was disgusting. It was basically pate the meat was so mushy. It was too mushy to even be called a chopped cheese. I asked for wiz and ketchup. If there was wiz it was hidden. I don't even think there was mushrooms. The bread was soggy and shriveled. The only good thing to come out of this place today was the fact that I can ross it off my list and keep the people of Yelp, friends, and coworkers from wasting their money. To top it all off my meal was over $14! Unreal. I apologize to the owners and staff that this is so harsh, but it is valid and I always try to call it like it is. read more

Fred's Downtown Philly - Double Meat Philly - New American Near Me - Plano, Texas

I do not live close to Fred's at all but every time I'm in the area I do my best to pull up and get one. From the front to the back the staff will talk to you, recommend stuff to try, and will even remix what's available if what you want isn't available. It's always clean when I come in and the theme inside is very Philly, the last I went they were closed due to short staff but I'm not sure if that was a ST or LT thing but the food is sofa king (slow it down lol) good. read more

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Perfect cheesesteak. Great customer service. To the schmuck complaining about the cook, maybe leave the cook alone and let him cook...

I came here for lunch and found a hair in my food and nothing was done about it had the sandwich taken away with no words said to me at all and not one bit of compensation or even a sorry read more

Only reason I'm giving a 3 is because I had to pay for ketchup because I ordered my food to go. Ketchup That comes with fries . Is it really that bad out here for companies . Food is still top tier read more

This place has never been very clean to start with and it has gone down hill since our last visits. They must be going for that authentic dirty, grimy, filthy Philly feeling. This place needs some cleanliness first and some serious updating second. Split a cheese steak, and in spite of it looking like dog food it was pretty good. It would have been better if it were not chopped up so much. And, would have enjoyed it more if the bun wasn't soggy. Lastly, price. $11.45 for a soggy cheesesteak is not good value. If you order a cheesesteak and want to substitute Whiz it's an extra $1.50. Hole in the wall but not hole in the wall pricing. This has always been the Plano go-to place to get a taste of Philly, but we will never be back. Sometimes it's time to move on... read more

Fred's Downtown Philly - Where's the beef??? - New American Near Me - Plano, Texas

DO NOT ORDER ONLINE! I recently ordered online and everything was very straight forward. Got there to pick it up and checked to confirm the order was correct. It was not. So when I brought this up, I was told I would have to pay for a new sandwich. So instead of a $16 sandwich, I paid $32. Not a friendly business read more

Delicious. I get the mushroom Philly and fries and eat the whole thing in five minutes. They are super nice and get the sandwiches out quickly. Great place. read more

Seems to have declined since last visit. Sandwich was ok, but no more bags of those great chips and staff was sitting on curb when I pulled up. Has ownership changed? Addendum: customer just walk in and said phone had been off hook 20 min. read more

The food is off the chain - this rating is for health concerns. I frequent the Plano location. On my last few visits, young kids (18-23) were working the grill. Nobody was cooking, preparing or handling any food with gloves on. They were all handling the hoagies, the grill, etc without hand protection of any kind. No hair nets either, and the main grill guys had long hair. Hair nets is one thing, I can let that slide, but no plastic gloves is straight up gross. He was even picking pieces up with his fingers that fell off the cheesesteak onto the grill, and putting it back on the sandwhich. 100% health code violation, and you'd expect a little more especially these days. On top of that the whole place smelled like raw sewage, so I am assuming they've had plumbing issues or something? read more

Fred's has the best subs in Plano! We go there often to pick it some up, and have never been disappointed! It's nice to go to a local place that's not a chain. If you like Philly Subs you should check it out! read more

I wish I had pictures of my cheesesteaks from here, but a "naked" review will have to do! I don't live in Plano, but when I visit I HAVE to eat here at least once. I typically stay with the normal cheesesteak with extra meat and cheese ... however, my husband loves the cheese wiz and I do tend to agree that I think it adds more flavor! The bread is excellent ... I would definitely recommend getting extra meat on any sandwich you get because sometimes the bread, as good as it is, can be overwhelming without enough meat. Our family has also tried the veggie sandwich and the chicken cheesesteak ... both get 5 star reviews!! Get the house hot sauce ... it's SO GOOD! Plan on updating the review as soon as I get some good pictures! read more

Im coming down a few notches off my prior ratings. Tonight I ordered a large Po Fred's and it was way off prior Fred's sandwiches Ive had. It was thinner and way less good stuff. Im not sure why? Maybe they are struggling with the times but Ive gotta call it like I wxperience it. I would have put another less stat but I hold hope. Peace read more

First time in and was greeted very kindly by the young lady at the register. I mentioned it was my first time and she literally walked me through everything to customize my order just like I wanted it. She was very knowledgeable of the entire menu and offered recommendations based on my likings. I got a giant cheesesteak with extra meat, cheese (she explained my options of cheeze whiz and American chz), mushrooms and onions. Generous portion of Cajun fries with a few cups of ranch all for under $20. It was literally two meals. On my way out, I noticed the house sauce on the tables and asked for a few cups to go. They're normally $.50 extra but the kind gentleman from the kitchen came out and said "it's your first time, I got you. Thanks for coming in". SOLD. Sandwich was ridiculously good. Best cheesesteak this Texan country boy has ever eaten! And the Cajun fries with ranch were next level! Highly recommend this place now. Will definitely be back!# 4 Extra Meat read more

The place was very filthy and to be honest the food was pretty mid. Service wasn't very good either as everyone seemed to not like their jobs. read more

Amazing authentic Philly style sandwich! Pick up Philly made chips or candy too! This place is a must visit place to get your fix!

Tried Fred's Plano today and was not impressed. 1 star is more than a gracious review. Party of three got two napkins, asked for more was told "No" with attitude. Also, had a bug on my sons tray with the sandwich. Remade the sandwich no apology. Why do people that aren't service oriented work in restaurants?? Very Weak, not rocket science. Better food and customer service at McDonald's. Don't waste your money. read more

Overall, very disappointing. We saw some positive reviews and we were in the neighborhood, so we gave it a shot. I was a little concerned when we first walked in because there were 3 other groups of people and no one had any food in front of them. I think they got busy all at once and we came in at the tail end of it (there were only 2 people working). But, they got the food out in a timely manner and no one was upset about the wait. There are several TVs on at once and a movie was playing with the sound up while we waited. We ordered and then waited. The people who ordered in front of us started to get their food. The girl would put the food on the pick up window and shout out a number. The problem was that no one got a number with their order, so every time the girl shouted out a number, everyone looked around as if to say "Is that our order?". We didn't even get a receipt to see if an order number was on that. It was very confusing. Everyone just got up to get their order based on their place in line for ordering. We got our order and were not impressed. I got a Philly Cheese steak and fries. My wife got the "sad salad". They should probably not call it that because "sad" is the best way to describe it. She had the "sad salad" with chicken and it was pretty bad. The grilled chicken was over cooked and chewy. She kept spitting out the chicken in her napkin. My cheese steak was pretty lame. There was not much meat on the sandwich, and the meat was very over cooked. There was very little cheese or onions. I kept expecting more when I took a bite. I eventually put ketchup on every bite so I could finish it. And then there are the fries........ The fries were crunchy (as in over cooked, like everything else) and very thin and small for some reason. This whole meal was just very disappointing. We won't be coming back. read more

Fred's Downtown Philly - New American Near Me - Plano, Texas

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Today was a very disappointing visit to Fred's. We ordered 2 sandwiches with extra meat and its not what we got! I even showed it to the hostess and she said yes it looks a bit sparse. We even compared it to the table next to us. Seems like the kitchen is overwhelmed! What is more disappointing is when I asked the kitchen is this double meat they said yes! Also no one tried to rectify it by either giving us more meat what we paid for or refunding the added amount charged! Very disappointing indeed. Seems like when Fred isn't there its a miss!! We won't be returning unfortunately! read more

I'll get straight to the point... I had high expectations for Fred's philly cheese. This was my wife and I first philly cheese steak ever and I must say we were a little disappointed. The food was just ok. I expected a nice fat, juicy, greezy, cheesy, BURST with flavor cheese steak but instead it wasn't very flavorful or cheesy. The restaurant has many options so maybe it was just the sandwich I ordered but the one I ordered was suppose to be one of their best. On the bright side the staff was funny, kind, and really down to earth. The restaurant was really chill and cozy. A great place to sit back with friends and family and shoot the breeze before a great night out. As mentioned before, there are TONS of menu options. And because of that I'll likely go back once more and try something different. read more

Fred's Downtown Philly - Fred's Downtown Philly!! - New American Near Me - Plano, Texas

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Food was made fresh and quickly. There was an appropriate amount of meet in my #8 and the bun was super yummy. Staff was friendly and even though my order was yo ho, they brought it out to me. Its clean and spacious. There were some big screen tv's playing sports games. This would be a good place to watch sporting events. Long time customer. read more

Very good cheesesteak. Service is good, nothing out of the ordinary. The atmosphere is not great but it's not bad

Best in town ! Had a great conversation with the owner. The hospitality and quality is outstanding! Will be a consistent customer for sure

I mean, people say it's great.... I say it's the best we have in Dallas, and that is nowhere close to great. The only thing they got that Philly has is the rude and slow service. It's ok... Dallas really needs someone to step up and open a real Philly style sub restaurant. Sorry Fred. read more

Don't let the exterior of Fred's fool you. I would recommend their Philly cheese sandwich to anyone. I have eaten a Philly cheesesteak sandwich at the original location in Philadelphia and would like to say that Fred's runs a close second. read more

First time customer and last time customer. The customer service is the worse. The woman there who makes the food is disrespectful and petty. She had no problem with visibly showing her dislike for the customer. Small businesses should do better because it's the customer's business that keeps you in business. Business 101 be nice and helpful to the customers. read more

Not a fan of the venue, personally. It was a bit unclean. But the food is very good! read more

I had the chance to meet Mr Fred in person and he was very friendly the first I visited this spot. That made me come back. This second time was not so pleasurable. The tables were dirty, the young lady taking the order had a horrible attitude, not what I experienced before. The food was mot so good as before, not consistent one bit. Probably would not come back to this location. read more

About as authentic a Philadelphia cheesesteak as you're going to find in the Dallas area. Good food. Unpretentious Dining space. Friendly staff. read more

I've been eating here for years. Have tried multiple locations. They never disappoint-- always on point! Whatcha wait in' for? Get in there and get your Philly cheesesteak. I get the #4 - extra meat. read more

I couldn't decide what to have for lunch, so I decided to give Fred's another shot. Not that the food was bad last time, but the timing of my visit sure was off. I showed up at 11:15 and boy, oh boy is there a difference. There was only one customer eating and 2 others waiting for food. A quick lunch was definitely a possibility. I ordered a #2 combo, 6" cheesesteak with onions, fries and a small (small) fountain drink to go. The total was $7.31 after tax. I can so handle that. I was in an out (heheh) in about 7 minutes, which is so much better than the 25 minutes it took on my last visit. Consider that a lesson learned. Do not show up at Fred's during the height of the lunch rush and expect to eat in under an hour. Come early or late or call your order in. Fred's really does serve up a bad ass cheesesteak. Hot and gooey with crunchy/chewy bread. The fries were really good and my favorite part is that they salt *and* pepper them. I love peppered fries. The only drawback to this visit was the small drink (I think I'm just spoiled by the over-sized fast food world), Pepsi products (blech) and lack of to-go sauces (ketchup for the fries and the white sauce (?) for the sandwich) and napkins. The solution to these issues is eating in-house next time. And as the sign requests, I'll be sure to limit my drink refills to 2. read more

Fred's Downtown Philly - New American Near Me - Plano, Texas

I've heard only good things about this place!!!! Let's check it out!!! Well I must say I will not be returning here. I am so disappointed. I took pictures as proof, so please read and see for your self. If anyone knows what a Philly looks like, it mos def aint like this. We ordered 3 12 inch philly and a order of fries. First off, let me say nice things. The resturant is a small hole in the wall, which I love places like that!! Its clean and super organized. The guy working at the cashier was really helpful and friendly, now...we order this food, and it actually smells amazing. Of course we are ordering togo. We get in the car and start eating the fries, and the fries taste like straight oil and grease seasoned with black pepper. It was so gross. Well thats number one! Number 2 we get home and open up the first philly, which by the way was wrapped nice and neat, and its just like bread. Hard bread and you could see NO meat No onions No nothing. Which I cut the philly into halfs there was barely any meat in there. And the meat looked like hard taco beef that was like thrown in some oil on the stove. All 3 sandwhiches looked like that. And tasted aweful . By the time we had gotten home, started eating, it was way to much to drive back up there. I dont know if we came on a wrong day with the wrong person cooking, but Im all about food be consitant cooked the same way each and everytime you go to a resturant no matter whos the cook. Anywho, sad it did not work out for us. Oily Fries, Hard Bread, and Dried Peices of Meat, No onions, barely and cheese and could not finish it. I wonder if management / owners or something changed, Because again, I have only heard good things about this place, so I was very disappointed. read more

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Very very good! I've had their #2 and #6 and I loved both. The Cajun fries are on point. Very flavorful food. Fred's is within walking distance for us so it's super convenient. The service is great. The guys behind the counter are talkative and friendly. Definitely recommend. read more

Fred's gets 5 stars. Why because we eat at the Lewisville location all the time and it is as good as this location. If you like Sonny's in Philly you will truly enjoy Fred's. Ate here today and guess who made my cheesesteak? Yup Fred. Owns 9 locations but was cool ok'ing at the original hut! Food was excellent, thanks again! read more

Fred's Downtown Philly - New American Near Me - Plano, Texas

I don't even need to say anything best damn phillys in DFW prove me wrong! Ev1 else's Philly's are blah! You got a problems with Fred's you need to be on a feeding tube. My only issue is which Fred's is better Allen Plano or Carrollton I've eaten at all 3 more than 10 times each. Plano is the OG but hard to tell the difference in all 3. I dunno which I'd pick all 3 darn good and 5 plus stars read more

While I'm not from Philadelphia, I can appreciate a good Cheese Steak. I found this place accidentally and decided to give it a try since I like "hole in the wall" type spots. The décor is very "hole in the wall" and if you read the other reviews, they are pretty spot on. It's just clean enough that you still feel safe eating there. Now let's get to the good part, the food!!! I ordered a Cheese Steak and had a seat. The staff is very friendly and customer base was very diverse. The food took a bit to get to me, but judging from the smiles on the faces I was good on waiting. My sandwich gets there and I gotta say, "that's a mighty tasty sammich". I was super impressed with the sauce as well, this place was just a great experience. The woman from the register came over and asked how my food was, the staff was very friendly and attentive. Hats off!!! read more

Called ahead to make sure they were open on Labor Day. They were, but closing early at 3pm. Each ordered 6 inch #6 - pepper steak, to go. I put some cash in the tip jar on the counter, and the young cashier didn't say thanks or acknowledge it at all. Not cool. For some reason I thought our phillys would be a soggy mess by the time we got back home, but pleased they were not. Unwrapped them and not impressed. Saw meat and a few banana peppers. Didn't see the onions, and maybe there was some cheese at the very bottom. Sandwich was a little bland, added Fred's sauce to add some flavor. Next time will add salt & pepper as suggested by previous reviews. Fries were just okay. If you plan on eating there, seating is tight. I usually like small businesses like this. Will give it another chance one day. read more

Fred's Downtown Philly - New American Near Me - Plano, Texas

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If you're use to a New England steak and cheese, Fred's is not the place to go. Their onion rings are mediocre and fries are decent. It's a cool little whole in the wall but won't be returning. read more

Decent Philly cheesestake. super long wait eventhough it's 1:30 PM. 30 minutes waiting time