Great location very clean and well maintained. Augustin was very helpful, fast, and efficient…read more Really appreciated the excellent service!

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

TEN STARTS PLUS for O'Relley on MacKlintock, Tempe, AZ. Hi Everyone. A month ago aprox, Rafael…read moreacting as a manager at the evening helped me to get my car battery with warranty and supperceed my expectation for EXCELENT COUSTOMER SERVICE! This place is much better than "Auto Zonething," really, since the moment you open the door people greete you, and make you feel at home. Thank you O'Really for having people like RAFAEL working here, it makes this world where we live a better place to live. :) :) :) :) :) :) :) :) :) :)

Brad the manager did not honor a battery under warranty…read more Purchased the battery a year ago. When I came with a faulty battery asking to replace, Brad couldn't find the purchase in their system, due to a clerical error at time of purchase. Went ahead and purchased a battery with the promise it will be taken care of with the home store. Called the home store to resolve. They instructed the store to keep the core for pickup so I can get it refunded. When I came back to pick up the core, Brad said he has no idea where it is and he assumed it had been picked up. He then continued to deflect any responsibility. Bad business! Taking no responsibility for his mistakes!

easily a top yard in this state. my only complaint is it usually takes a couple days (like the…read moreother reputable places) Michael is really good over there and his favorite food is cheez-its

Can I give 0 stars??…read more I bought a claimed 70k motor for my Tundra, had it installed at a shop, under 2k miles later (having changed the oil twice & paying attention it was not losing any) it threw a rod. Contacted Precision, first it's you must have run it without oil, then it's a few days past 6 months, then yes you found us & had us deliver it but the shop added it to your bill & paid us so we won't talk to you. So I am putting a new motor in for a few hundred more than I paid for the junk motor & spending another north of 9 thousand dollars. As if all that was not bad enough, it cost me 1k to find out the motor was trash because I thought it was just a starter & the Sequoia starter is a massive hassle to get at so it cost a fortune. Avoid these horrible people selling junk for a premium price

I was driving all over town starting with the "COMPETITOR" of O'Reillys first, trying to find some…read moreparticular bolts. Last ditch effort, I hit this O'Reillys and BAM! They had my stuff!!! Thanks Patrick, you're a cool dude, that hits good jokes on the other guys and best of all, ya had what I needed!!! 5 stars for Patrick alone! And of course because they had my parts.

Needed new wiper blades and Myron was nice enough to put them on for me... Great customer…read moreservice!!!!!

I do not recommend this location. When I visited the Broadway AutoZone in Tempe on the evening of…read moreMonday, the 15th, I was made to feel unsafe due to information shared by employees. Both an employee and the store manager shared details about a recent incident in which someone pulled a gun on them in the parking lot and attempted to rob them. Hearing this information directly from staff while shopping was extremely uncomfortable and unprofessional, and it raised serious concerns about customer safety at this location. As a result of this incident, both the employee and the manager refused to assist me with a simple headlight installation. I have been a loyal customer for over six years, and AutoZone locations have consistently helped me with this service, as my vehicle is very easy to work on. I then drove to the AutoZone on McClintock the same night, where I was assisted immediately and treated professionally. I was in and out in under five minutes. The contrast between these two locations was significant. Sharing sensitive details of violent incidents with customers and refusing assistance as a result reflects poor training and management at the Broadway location. I hope this is reviewed by corporate.

Angel went above and beyond where other employees don't. Not only did he help find the exact part…read morenumber I needed, but he also ensured it was installed properly. He even took an extra minute to walk out with me to check that the gas lid closed securely, going beyond his required duties. This kind of service creates memorable experiences that keep customers coming back. It's the small, thoughtful actions like these that drive sales and build loyal clients who happily share their positive experiences. I'll definitely return because of the service that Angel delivered on.

Excellent repairs, professional service, and great customer service. I stopped in a while back as…read morethe trim along my windshield blew off in the car wash - new part ordered as old part no longer had clips - quickly repaired. Had minor accident before Thanksgiving - brought car over - parts ordered and repaired quickly - hopefully no further mishaps - but if so....will return - highly recommended!!

Love these guys! Always honest, always friendly! I have been to this located many times over the…read moreyears and I am always happy when I leave.

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

I appreciate that they still check your battery, and install it for you without much issue…read more The the prices are competitive, and the service was good. Clean up seemed to take care of necessary items in a proper storage manner.

I keep telling myself to do better when it comes to getting my battery checked. Yeap, I pulled the…read morecar into the garage, turned it off, and realized I needed to back in to unload.... Went to start it up.... DEAD. Batteries at home weren't strong enough to jump it so I came in with my Dead battery and was able to quickly do an exchange. It's Arizona, and batteries die. Just glad this Autozone is near the house and the process of exchange is always easy!!! I do wish they had some type of covering/awning in front of the store to help protect when you have to change your battery out at the store. I learned that given all the plastic coverings in one of our cars, they don't replace (but will give you the tools). Protection would be good for both the employees and customers.

Absolutely the worst manager in Autozone history works here. Bought a brand new battery in February…read more2025. Here we are March 9,2025 with a dead battery. I brought the dead battery in to get it replaced under warranty and he refused to swap it out. The first manager was going to swap it (like it should have been) but then this guy (the only one without a name tag) came over and belittled the employee right in front of everyone there. He then went through this whole thing on how he has to charge it. The other guy knew right away that it was dead. The not nice one said to come back in a few hours and then maybe get it swapped out. I have not dealt with such a rude manager in quite a while and was really surprised by the lack of professionalism. We will never be back to this particular autozone as I believe they are one of the best auto stores out there.

I hope this review goes to the Priest Drive Tempe location- I could not seem to locate it on this…read moresite A big shout out for Customer Service!! Joseph Luis- give him a raise- excellent job with battery

Friendly and helpful staff. They are as organized as a Pick a Part location can be. Good pricing if…read moreyou need to find some rare and out of production parts-like classic or near classic vehicles.

Dang, whoever spoke to me (lady voice) was so rude, I asked for an estimate price for a car part,…read moreshe cut me off and told me the price in a very annoyed way, the call didn't even last 1 minute why did you choose to work there if you gonna treat customers like that? Didn't got her name to hold her accountable...