Pull the fire alarm! For goodness sakes finally a sub shop who serves fries instead of chips. Good service, offered suggestions and helpful with decision on subs and sauces knowing that we were 1st time customers. Flam-tastic! The ambiance is firehouse theme. The dining area looks like Dalmatians and the rest is history. Talking about blaze bosses! These firehouse hotties know how to raise the ladder by adding dessert to the menu. What this squad is lit! This post is firefighter approved read more

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Decorations were somethings very retro cozy the colours red hits you right a way. But the sales Rp didn't understand I want a " panini"Humm do ? Nope! I ordered two sandwiches quest! I was impressed! So yummy .. 4/10 Lack of Customers services 4/10 read more

Our visit to this Firehouse was mixed. One of our sandwiches was good, the other m'eh at best. The Soda machine was 1/2 working... no syrup and too much seltzer. The facilities were is a need of some cleaning, or at least an air freshener. But the restaurant was immaculate. Everything was spiffy. And the two employees, went out of their way to compensate... offering cookies and bottled soda and perfusively apologizing. So it's worth another try at some point. But not for a while read more

Firehouse Subs - Sandwiches Near Me - Temecula, California

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It smelled like a delicious sandwich the moment I walked in. The employees were friendly, helpful, and made my order quickly. I got a small build-your-own cold sandwich on toasted white bread with roast beef to go. They have a variety of sauces at the sauce bar. I tried the Level 9 Sizzlin' Scorpion sauce, which was definitely spicy and also super flavorful. The sandwich tasted fresh and delicious. I enjoyed it with a bag of my favorite sea salt and vinegar chips, Miss Vickie's read more

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Lunch time and they have only one person working. Feel bad for the girl. But still love the sandwiches read more

Inside you can only order on a kiosk now and no you can use your rewards on it. The one worker was only nice enough to say hi, but beyond that you are ignored. The other worker rudely informed me I could not use my rewards on the kiosk when I finally got her attention to ask. So if you go there order online hopefully they'll have what you want, or use the kiosk if you don't want to use rewards. However the rudeness of the one girl was why I walked out. read more

I have to give this restaurant some props for being really nice to me when I showed up 20 mins before closing. The servers looked like they were putting everything away right as we showed up. So I'm really thankful they were nice to us! The sandwiches are good! I still think other sandwiches restaurants are better but Firehouse is not bad at all! It was a bum they ran out of tuna, so I just went for a classic sandwich. It was good and I like they give you a pickle on the side. In my opinion, they don't have a lot of options but it's fine. read more

Firehouse Subs - Sandwiches Near Me - Temecula, California

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First time at the Temecula store only because OUR Firehouse in Menifee closed. BIG BUMMER! People there were very nice. We talked about Menifee and she said it will be opening again. BRAVO! So happy to hear that. I love the Italian Sub - always love it! Hubby ordered the Pizza Sub - that is also so good too. So many choices but I love to stick to Italian Sub and Pizza. Hubby also likes the New York sub. We were happy to come to Temecula even though it's pretty far from Menifee. Can't wait for our own store to open again. I wish they had never closed. read more

This is in response to the owner's reply to my review: We did not order a large sandwich and my review did NOT state that, either. We ordered one gluten free and one regular. I disputed this charge with AMEX since I could not get anyone to answer the phone, but now you have disputed my complaint with AMEX and they have denied my claim. This is unacceptable. We will NEVER be ordering from your store again and will be telling all our friends to do the same. Shame on you. Oh, and by the way, I just tried calling again, and still no one answers the phone. read more

The employee on duty was new, however, she did a great job! She should be commended and given a raise! Her name was Faith! She is at the Temecula, CA location read more

Great tasting sandwich, the hook and ladder is my favorite. No problems here. Walked in a few minutes after 12 noon and only one person sitting down eating. The cashier was friendly and helpful. Low music playing in the background. Unfortunately, this location is hidden. You can't see it from its cross streets, but if you know you know. Definitely coming back here soon. read more

Firehouse Subs - Sandwiches Near Me - Temecula, California

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My husband and I love going to Firehouse Subs. They're one of our favorite sandwich shops to visit. We always feel welcomed and that sauce bar is the best idea ever! I'm a huge fan of mixing Backdraft and Pineapple Florida Man sauces on my sandwich. The only thing we can really complain about is that they never seem to have my chips there. We would order it on the app and then come to pick up and they would ask me to pick another one. They're super nice and so helpful though. read more

This evening I purchased a roast beef sub with lettuce, tomato, onion & a about a gallon of a liquid salad dressing type vinegar & oil mixture. The guy making the sub said the meat was cooked rare, and served cold . Anyway, It was so soggy with the liquid it tasted horrible, the meat was really cold and tasted flat and almost raw . My wife was not going to eat this, so in the trash it went. So the branch of Firhouse Subs replaced the sandwich with a smile, But that the worse sub I ever experience, The new sub had grilled meat and the tomatoe was nearly good, Will be back, nice crew Jerry read more

I walked in the lady looked me dead in my face and didn't greet me.. I stood in front of her for a minute still didn't greet me.. So I walked out.. When I was walking out she asked if I was picking up or placing an order.. Neither! I was a first timer and was excited to try them out. I don't spend my money where I don't feel welcomed. read more

I came in around 3:30 PM on a Saturday for the first time to use a coupon for a free sub if your name starts with the letter "B". there were two young men working, but the blonde one specifically helped me. after I told him I had never been there he explained the menu and gave me a lot of information which helped me. he was very nice and it was really refreshing to have good customer service. it was nice and clean inside and only one other customer was sitting inside enjoying his meal. I liked that there was a big Coca-Cola drink machine that has a bunch of options for drinks. My sandwich was done in about five minutes and it was delicious. I will definitely be back !! read more

Firehouse Subs - turkey sub (cold) - Sandwiches Near Me - Temecula, California

been to firehouse before always had a good experience. but for some reason today they were struggling. i ordered 1 sandwich Medium. and waited 22 minutes after i paid. i walked to the counter to ask how much longer and the girl said another 5-10 minutes. how does a sandwich take 30 minutes to make. i should add when i walked in the other 2 tables already had their sandwiches. so making my food shouldn't ever take that long. while i was waiting my 22 minutes looking around the place its just gross. trash all over the drink area and the floor doesnt look like its been swept for a week. i didnt even end up leaving with a sandwich because i had to make it to work on time. this was 3:45 pm friday. i will never be returning except coming to get a refund. just such an awful experience. the manager should hire employees that dont suck. Good customer service i will add. read more

The subs tasted amazing, and Dani was absolutely wonderful! She was so kind and sweet, took our orders perfectly, and made everything with care. Even though it took a little while to get our food, Dani and the general manager still went above and beyond to provide outstanding customer service. We had a great experience and will definitely be back! read more

We ordered 2 sandwiches they both tasted fresh and yummy. Food was good, the staff was nice. The place was clean. I would go back.....

Everything was amazing! The customer service was the best I have received in a long time! Dani, deserves to be commended and given a raise! read more

Girl at the counter stood there and we waited patiently then walked up a few steps towards the register then she finally said are you ready to order. We clearly were waiting to order yet she did other random tasks until we stepped right up front. Terrible customer service and awareness. Paid 65 for 4 subs to only get a a couple pieces of meat. Literally paid for bread and we were all hungry after. Never going back. read more

Wife and I went at 8:55, the store closes at 10:00pm. Upon ordering this dude from the back with long hair comes up and slams his card through the computer and aggressively says "you guys know what you want" we then replied no we're still looking and then he proceeds to storm off with a complete attitude. The female worker was super sweet and seemed uncomfortable because the dude was being a complete asshole. He then goes to talk shit to her about how he already cleaned everything and he's annoyed he has to make food. I'm sorry you started closing an entire hour early ? Tell your worker to not be a dick and be thankful he has a damn job. read more

So I went to the one in Temecula yesterday at 4:00 specifically to get the Thanksgiving sub, the employee told me they were sold out. Ok, this happened last year too. So today I went at 12:00 to make sure they weren't gonna be sold out. A different employee told me they discontinued this sandwich 2 weeks ago!!!! Are you kidding me?! It's not even Thanksgiving yet!!!! And why didn't the employee yesterday tell me that so I didn't drive all the way back there (in the pouring rain) to find this out today? Not happy. read more

Miss our Menifee location, but this was just as tasty. Great food and good service. Will return

They refuse to honor their online deal at Christmas time. I fought traffic for 40 minutes through mall. Traffic close to Christmas to get there and they refused to take the order. Told me I had to place separate orders for each sandwich and pay separate labor it doesn't really matter. They were just standing around. They don't want to work anyway, so good luck, anybody that wants to go here! I won't do buisness here again! read more

Employee working on 11/13 at 12:53PM would rather clean the counter than help the customer, told me to wait instead of greeting me and helping me. read more

Went there yesterday. The service was great. Asked us how everything was. My daughter's honey ham was really sweet. The young lady there remade her another sandwich. We really appreciated her. Sad I didn't get her name. She had brunette hair. She even kept taking our trash away. Best service for a sandwich shop. Plus, the food comes steaming hot. Always a plus. read more

Our first time in here. My hubs is a retired firefighter and always wanted to try it. The decor is very cute, the sandwich we ordered however disappointed. We got the largest "hero" and split it. It was very difficult to eat as it was so soggy from overdoing the mayo. It is filled substantially with meat, a good thing, but it surprised us that the meats were warm. Not cold like from a deli. Not used to that in subs. It had beef, ham, and something else. Lots of lettuce, tomatoes, onion, pickle, etc. I would suggest leaving off the mayo or just having mustard. They do have salads so if I ever come back that is what we will try. read more

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Ordered 3 subs for pickup. Got to the restaurant a couple of minutes after the time the app said the the order would be ready. Walked in and walked up to the pick up rack. The order wasn't there. So went to the restroom. No one acknowledged me. Came out of the bathroom and waited at the pick up rack. The girl and guy that were working were still talking to each other and not acknowledging customers. The girl then asked what the name of my order was. Told her and she said she was working on it. We had ordered 2 Hook & Ladders which were fine. The Streamer sandwich was missing cheese for some reason & didn't have very much deli mustard, mayo or Italian dressing on it. What's bothersome is they charge so much if you add items and were minimal on what was included and no cheese. We've eaten at the location in Oceanside that is a lot busier without an issue. Oh and almost forgot, the bathroom looked like it hadn't checked on for a while. The paper towel roll was on the back of the toilet instead of in the dispensary which was working. Hopefully they will be more friendly and the restaurant cleaner when/if we go back. And no missing ingredients. read more

We came here for the first time today after shopping for a mattress next door. They have a special where you can get a mini sandwich and a small side. I got the engineer with no mayo along with the chili. My hubby got the bbq brisket sandwich with mac and cheese. The chili was good - it made me think of the chili at Culver's in other states. I would have liked it more with crackers. I didn't know my sandwich was going to be hot. It was okay but I think I would have preferred it cold. Hubby liked the mac and cheese. His sandwich had very little bbq sauce and the meat looked more like pastrami than brisket, but I think he liked it. It took a while to get our food. In the future I would probably order online and go pick it up. I like how on the website you can highly customize each item. We'll be back! read more

Can never go wrong with firehouse. This location hasn't got my order wrong yet and the people that work their are always good to me. I can't speak for other locations but this one is good. read more

Im new to the area and loved the firehouse where i'm from. This location is great! Aidan and Damian were great. Great and quick service! Thanks guys. read more

I kinda like this place. Actually, pretty good. I also like the seating. Food is good. read more

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Shoutout to Eddie and Ashlynn for taking such great care of us. Our sandwiches were made perfectly, and the cookies were delicious. We're so glad Firehouse reopened with the same decor and feel. We definitely look forward to enjoying more subs in the near future. read more

Wow 20 min for a sandwich lady was just taking orders then after the 5th order then she started to make sandwiches. Come on firehouse train your employees BETTER read more

This was my first visit to Firehouse Subs. I signed up for their rewards program and chose a steak and cheese for my birthday offer. I wasn't sure what to expect but it was better than I was expecting! I really liked the ratio of bread to meat. I also liked that it was steamed so the roll was soft, not dry. I took it home and ate it an hour later. To my surprise it was still delicious and not soggy. The main reason I enjoyed today's visit was because of the workers, Dakota and Eddie. They were helpful, engaging and so kind! I left with a smile on my face. The next time I come back I'll try something different. The only issue I had is it was difficult to find. Now I know to Park at Corner Bakery and look to the left. Update: Just ate the brownie and it was out of this world! I'll definitely order that again! read more

Firehouse Subs - Steak and cheese - Sandwiches Near Me - Temecula, California

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I was disappointed because they ran out of Turkey and that is the only meat I usually eat on sandwiches. They didn't seem to really care that they ran out. The inside is nice and also very clean. It's one of these things that happens, but someone must not have checked their stock in hand. read more

Awesome experience here! Food was great and they give a military discount. Definitely recommend to anyone who likes food!

Took almost an hour for online order of 4 subs. Subs were missing ingredients as well.

I stopped into Firehouse Subs as I'd never been there before. Clean bathrooms. BUT, upon eating my New York sun, there was only enough meat for a quarter of a sandwich. I bought the Medium size ($9 + tax) and was sooo disappointed when I started eating it. The end of the sandwich (2 inches) had nothing but mayo. No meat. I will NOT be going back there! Nor will I recommend! read more

Firehouse Subs - No meat. - Sandwiches Near Me - Temecula, California

After closing there doors 6 months ago, I'm Happy to say they have REOPENED!! By far the best subs around!!