Ordered food from ubereats at 11pm in May 9th ish. Didn't get my drink, French fries and onion rings are soggy and cold, chillie cheese dog looks like a vomit, chicken wings are cold and dried. It also smells. I can't believe I paid for this shit food. Picture shown on this review, they are all going to waste. Worst way to spend 50 dollars worth of food. read more

Fatburger & Buffalo's Express - Trash. - Burgers Near Me - Carson, California

My husband and father like these burgers, I'm not a burger person, so I got the honey garlic chicken wings, and well done, they are so good. This spot is convenient and close, I like that the food is made to order, nice and fresh. You can't beat that, I recommend this spot. You can't rush a good thing read more

Fatburger & Buffalo's Express - Lunch time - Burgers Near Me - Carson, California

Visited solely for the Impossible Burger, and was sorely disappointed. I've had the Impossible Burger elsewhere prior to my visit here, so I know how amazingly juicy and delicious it can be when properly prepared. Here, the Impossible patty is dust-dry and way overcooked :( Topped with typical fare-- cold cheese, lettuce, tomatoes, relish, and onions-- this burger is average at best. But with below-average patty grill work and presentation, it was definitely a sub-par "meh" experience. Add in the fact that they also got our order wrong, turn that "meh" into "eh" nty :( Parking in this plaza is a nightmare. Food-wise, the fries are okay and lemonade is nicely tart though. If you're looking to try the Impossible Burger, skip this joint and try it elsewhere! read more

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Came in for lunch. It has been far too long. The burgers are tasty and juicy. I also love the crisp sweet potato fries. The staff here are friendly and helpful. The store is kept clean, while portraying a classic burger joint look and feel. read more

service horrible!!! I ordered a turkey burger with cheese extra pickles, when I realized the order was wrong I was already home which is far from the location. a guy named Danny kept playing on the phone hanging up on me when I was complaining about the food and asking for a supervisor. I came all the way down there with my receipt and no one spoke English but one person and he didn't compensate me. THIS IS HORRIBLE CUSTOMER SERVICE, I was told to come back in the morning for the supervisor. Then Danny proceeded to tell me he didn't care and yelp it, he don't care about customer service. The management team wasn't going to do anything they don't like BLACK PEOPLE. read more

Fatburger & Buffalo's Express - Bad burger, food old - Burgers Near Me - Carson, California

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I am not going to speak to the nearly $30 I spent on a meal because that seems to be happening everywhere. But I will say that new young brutha they had at the register was a breath of fresh air where most places no longer invest in customer service. He was upbeat, polite, knowledgeable and just generally happy to be there-infectious. read more

Nice service clean environment and good food with fast when your wait on your food I only ate here twice but I would recommend

I'm usually the person that passes when people go to Fat Burger because I have my burger preferences. On Christmas Day we go before the movies and I get *chili cheese fries with Fat fries * little cheddar *extra chili. OMG changed my life. I Didn't eat it all and had the nerve to warm up the leftovers. My oven must be magical because fast food does not do well reheated but It was still good! I went back the next day but the line was long and I didn't have time to wait. I'll be back. I hope other locations make them as good. No pick because I dug right in. read more

Great Service & a Great Burger!! Always great with a smile and served hot fresh burger's!

I have eaten Fatburger's since I was a kid and no matter what location I have gone to, they are always fresh, hot and super tasty. This mom/pop shop is no different. The owner is always super busy, but she takes the time to chat with her customers. The Skinny Fat and pickle fries are the tastiest I had to date. I'll be back. read more

My first time trying Fatburger and that last time I will ever eat that I had a bad experience the burger was tasteless my onion rings were stale everything was just awful and to top it off very pricey. Don't recommend read more

Bad customer service they turn around multiple customers because of masks even though the CDC guidelines and the city has uplifted the band. read more

Fatburger & Buffalo's Express - Burgers Near Me - Carson, California

Service is slow. Wings are super dry. Dirty bowls used to mix the wings sitting on top of the cooking area/counter. Overall, i probably won't come back. read more

I recently got some coupons in the mail for the new Fatburger in Carson, which is right next to Compton, Home Depot Center and CSU Dominguez Hills. This new strip mall where it's located is really really nice because they have a DD's discount shop, a new Panda Express and even a damn Army recruit center! my god, Tyronnnne! http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=S3rDJj2Oty8x-6i0X7F4zA http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=iTY5XbwDU3Ub81EVc_wxJw Anyways, so me and my girlfriend finally hits this place up and it's BEAUTIFUL INSIDE! The atmosphere is like a collaboration of NEW AND OLDSCHOOL because they STILL have the old, comfortable 50's style booths like Soleil D. just reviewed along with the nice throw-back stools along with about 3 Hi-def LCD tv's damn near every angle of this restaurant! I wouldn't be surprised if they had a tv in the freakin restroom! http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=QqTd9upbp4QMNpiyBsOGpQ Service was GREAT, place was really really clean, I did NOT see a jukebox anywhere like the Fatburger on PCH towards Redondo Beach, which I love too! I was REALLY surprised that they have one of my favorite tea's at this Fatburger! http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=gWmVQsZZTXrcN7dQNDipfQ We ended up getting some Turkey Fatburgers with seasoned fries, which were very very delicious and one of the best Turkey burgers EVER... http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=HlDiWvpMuVzckziCuMpoZA seriously... take a closer look at them: http://www.yelp.com/biz_photos/UWoOMcWjHsBAgJHw__h8-Q?select=1FIF_jvKUOOsZ9qdg_UBCg ....DWWWWAAAMNNNNN!!! I love turkey burgers and Fatburger hits the spot! I still need to win my TRIPLE KING burger certificate....one day...one day I will buy a Triple King Fatburger and get my certificate!!! Yes, this place DOES get packed during lunch time...the line goes out the door, but when things are calm, things are calm. I know people that are afraid to go to this Fatburger just because it's near Compton, but seriously, there's nothing to worry about...come by and dine in...it's a great mix of cultures eating at this place because of the simple fact that Carson's an 8 ball filled with many cultures around it's "pool table", which is my metaphor for "city". Oh yeah, if you live in the 310/424 area, READ YOUR NEWSPAPERS AND LOCAL MAGAZINES because they just might have some Fatbuger coupons! read more

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Overcharged me to correct their mistake on my order and then didn't even put all my food in the bag. Not coming here again or recommending this location. read more

Ordered a medium burger with everything except Mayo and had the onions grilled instead of raw. It came out just as I ordered! It was made fresh, hot and juicy. Also got the fried onion rings. They were breaded lightly and not greasy. What goes perfectly with a burger?? Yep...a Chocolate shake! The lady at the counter was so nice and gave us samples to try. The pumpkin spice tastes just like pumpkin pie...but I still went with my favorite, the chocolate! She also asked us how our meal was, and if we needed anything and brought us extra ketchup. The place was clean and the service was quick and friendly. It was a bit noisy outside, as there was a very large group of bikers there. However, it didn't bother us since we stayed inside. I will come back to try the pumpkin shake...or perhaps I will get the peanut butter and chocolate next time!!! read more

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Chili Cheese Fries with Fat Fries are fantastic. Not a fan of Banana flavored food items, but something about that Maui Banana Shake... Customer Service is great! And I feel safe there as well. The guy at the counter corrected a customer who was incorrectly wearing a mask, I wish every business would do this!!! read more

I love fat burgers crispy chicken sandwich but this place failed so bad at making it... the chicken was dry burnt and not crispy and fresh. I've been to multiple locations but this place is just terrible... I figured I'd order a cheese burger instead but before they could start I remembered they had in n out down the street... only buy from here if you want a terrible experience with a bad dinner night read more

Before I start my rant let me start by making it clear that I have been coming here for years. I have ordered $100 orders at few times and I have NEVER, EVER - EVER had a bad thing to say about this place; I placed my order of 2 combos - xl combo and a 1000 island combo of which I asked to be xl as well. When taking my order I assumed that she heard me, later on claiming and arguing that I ordered it as is. She was obviously distracted, taking 10 minutes to take the order prior to me, another 2 combo order. When the order arrived at the table I asked the youngster who brought the order if the burger in front of me was an XL, at it was a bit smaller that the Xl That was also brought for my wife. He politely told me that he was bringing what he seen on the slip. The cashier then attempted to set me straight when she came to my table and started to argue her point. And if I wanted it that I Would have to pay extra. Noted, "but this is not how I ordered it!" She repeated herself 3 times then I was like - "then give me a full refund!" When the shift manager, or who ever this lady was came to the register I told her the story and the cashier kept on arguing and calling me a liar - that she's worked there for 4 years, blah blah blah. I immediately called the cashier an idiot and requested my refund . The manager asked the following - "well, did you eat any of it?" "I need for you to bring me the tray!" We hadn't touch the food and abruptly negated her request. The Manager touched the register and said "find here's your refund!" Assuming I had paid with a card. I advised her that I paid cash and seemed overly frustrated. She paid me back with a crap load of ones and 5's. So be it, if she wants to be out of change during lunch time. Both ladies obviously need some training. I invite the owner of this establishment to review the tape and respond to this review. I have been a patron of Fat Burger since the 80's and never have I encountered this type Of behavior. Having worked in this industry through high school and college I was appalled that an employee would openly argue when all Of this could have been easily avoided with some finesse, and quite frankly, a bit of class. read more

I absolutely "HATE" pickles! The taste of it makes me gag! What annoys me the most is when I specifically requested it not to be added on to my sandwiches/burgers and they still added them up on my order! This really upsets me as a customer and won't be returning to this establishment. read more

Fatburger & Buffalo's Express - Burgers Near Me - Carson, California

When placing my order I was the the only person there other than one other patron who was waiting for his order. I ordered a simple meal of a burger, fries and a drink. Good thing I wasn't in a rush because it took 25 minutes to get my order. The other patron and I looked at each other as if to say WTF. After finally receiving our orders the servers gave the excuse that they had a huge order before us and apologized. Soon after the place got busy and we couldn't help overhearing the servers giving everyone the same excuse. The other patron and I laughed and both agreed we won't be coming back. They appeared over staffed but OH so slow....... read more

I've been wanting to try the new vegan milkshakes at certain Fatburger locations, and I got the chance to finally go as I was driving back from LAX. I got a completely vegan meal: The Impossible burger finally has vegan cheese (Daiya) and other toppings, as well as the new vegan milkshake. There are two options: vanilla and strawberry. I got strawberry to go out of my comfort zone, and I'm glad I did. Super delicious! They even have non-dairy whipped cream for the milkshake. The people working that night were wonderfully helpful and friendly, despite it being one hour to close (which I know can be the breaking point when working in the food industry). The downsize is that it is expensive to eat a vegan meal here (but that's pretty standard). The milkshake alone is $9.99 (though can be included as a drink to make it a combo). I can't remember how much the burger was, but probably close to $14. I think if it was a few bucks cheaper (the meal in general), I probably would rate the place a whole 5 stars. Thank you Fatburger for having the best Impossible burger I've had since they have become mainstream! read more

I called in and was quoted 10 minutes lm in here and have been waiting 15 minuets and counting serves is not good tonight 10/07/2017! I will never call in an expect them to do what they say and it's not crowded! Tonee 12/23/2019 David and this Fat-burgeris nasty. read more

I gave this Fatburger 2 stars because I truly believe in my heart that the ladies on duty took the last money I had to my name! I came here to get a burger! I had not had a burger in sooo long so why not treat myself to the one and only FATBURGER! In the process I happened to leave my coin purse on the counter after ordering! I noticed it was missing when I had stopped to get gas and I was on E! I am in the process of relocating with my three children and I am trying to save all I have so this is why I'm sooo frustrated!! today for some reason I felt like I have been working over time and extra days that yes, yes I deserve a FATBURGER, so I came in ordered and left! But I left without my coin purse, my coin purse had my very last money until my next payday! So I called them and they said they had it so I was so grateful cause I was told that it was right there on the counter and it was found by an employee and would be in the office. I come back praying that I would make it since I was on E and I'd be able to get gas when I recovered my coin purse! But that's not how the story goes! I pick up my coin purse and three women (young) women one with pink colorful hair and clear glasses another who is said to be the supervisor with pink hair and another with dark brown hair who admits to finding the wallet on the counter and puts it in the office! They bring my wallet and I look inside and all 80+ of my last money until next pay day is gone! I say oh no all the money is gone! And at the time the dark brown haired girl doesn't even want to make eye contact with me while the other two scarily say that that's all we have is ur wallet, we don't know what happened to ur money, then the dark haired girl chimes in and says I picked it up right here from the counter and put it on the office! I am happy that I did get my coin purse back with my debit and I'D in it! I just think it sucks that they had to take my money! It wasn't busy when I got there and wasn't busy when I came back so what happened to the money! I would hope that Fatburger would hire people with integrity that would use this opportunity to save a customer instead of harming one! Buttt I guess I was wrong! Well, I just want to say to Arlette, Lizbeth and Alejandra thank you for at least saving my wallet and I hope between the 3 of you the money that has mysteriously disappeared from the counter to the office serves u well! In the meantime I'll just sit here and wait for My person to come and bring me gas money! The moral of the story! Be more responsible with your important items and don't think just because an employee found ur shit that it's all gonna be there! Also be grateful that in situations like these that u get ur important items back! P.S. No lie... the meat on the burger was dry and I paid $11 bucks for a burger that didn't even have my grilled onions on them Just blahhhh read more

Fatburger & Buffalo's Express - Such a crummy experience! But it was my negligence and hopes that their employees would do the right thing! - Burgers Near Me - Carson, California

TOTALLY UNACCEPTABLE, I placed a phone order, wanting to pick up my food in 10 minutes, I was exactly 10 minutes away from the location, I walk in expecting my order to be finished and to my observation, these mother lovers started my order once I got there and paid... WHAT WAS THE PURPOSE OF ORDERING OVER THE PHONE ?...IF YOU DONT START PREPARING FOOD UNTIL THE CUSTOMER ARRIVES, don't accept phone orders PERIOD..that's stupid..4 other people in line got there food before me and I had to wait 15 minutes after I got there to get my food, LIKE WTF ?? MAD STUPID, change policy of the restaurant if you need to but be transparent don't tell customers they food gonna be ready in 10 minutes and it's takes 25 ..F*** this food read more

Was disappointed today, ordered turkey burger meal and a regular burger with skinny fries and a cup for water. $41.00+ after 15% tip. I checked receipt and saw that there is extra charge for grilled onions and extra charge for thousand Island dressing. Really? How about deducting the cost of the raw onion if the establishment of is charging extra for grilled. Or at least tell the customer burger is just pattie and bread, everything else is extra. Last time I was here, this didn't happen. I noticed that I was charged $3.75 for the cup of water I requested. I told the man who seemed to be the owner and instead of refunding the cost to my credit card which would include the tax, he just gave me $3.75 cash back. Not trying to be an "Adam Henry" but if you're gonna be charging extra for thousand island and not telling the customer that is extra‍. Well aftet a while my order came and no skinny fies. I checked receipt and saw that I wasn't charged for it at the time I clearly requested skinny fries. I didn't want to wait more time to order so no fries. I tried my wife's sweet potato fries and they tasted like onion rings, nasty. And the water from the fountain machine had a funny taste. Ruined meal. Will skip this place and will go to the Habit, no charge for grilled onions or thousand island dressing. read more

Love that they have gluten free buns here. The only place I can enjoy a burger with gluten free buns. Their fries are a hit or miss. When they're good, they're good! But they sometime taste stale. Like they're refrying old fries. That's the only train I can't give a5 star. Best ice cream shakes around. They even have a vegan option with coconut cream. read more

I haven't been to this location in years due to poor service and incorrect orders. Well today i decided to give em a try. I ordered the 6 piece boneless and received 4 wings and had to wait 20mins. My wings are cold. Not sure whats going on but paying $10 just to get 4 wings instead of 6 is wild read more

Fat burgers is fat burger. Decent good burger. This review is not so much about the food. It's more about the manager. He's a salesman. He speaks fast like one so you don't have time to think how you want your burger. He'll ask quickly if you want cheese (cost $1.25), and other toppings. You say no. So he'll quickly ask if you want other extra toppings. I hate these fast selling tactics to make an extra sale. On top of all this, both restroom was out of service at the same time. I really had to use the restroom really bad. So, I had to go next door restaurant to buy something to use their restroom. I'd probably not come back until the restroom is fixed and the manager is not working on shift. If I ever do decide to come back. There are other Fat Burger and other choices. read more

This is so unfortunate that it has to come to this review. As a customer that has met the owner and sought forth service for myself and family from this establishment for years, this has to be the worst service I have ever received from a fast food establishment. My order was placed via phone to only realize after an item on my meal was incorrect. This additional item served as an extra fee. As a person that understands we all make mistakes I was approached by two employees that identified the issue and offered a fresh burger. In the process another young lady employee wanted to take matters into her own hands by consulting with the team regarding the order. Instead of asking for money back on an additional item that I did not request I continued to remain calm. The employee (women) then decided to lecture me on this being my fault as a customer and that next time they will not accommodate. Immediately that unnecessary comment rattle through room and upset another customer that overheard the mistake on the establishment. Moving forward the burger was prepared and confirmation was asked if all items was correct second time around. Instead of responding professionally the women employee responded yes papas everything is there (very unprofessional) to only find out again for the second time the burger is incorrect. Upon my third return to the establishment another gentlemen that overheard the previous issue with my order is now engaged in a heated debate with all of the employees. I calmly made a request to include my ingredients on the side so I can depart the chaos. Instead they continued to be hostile towards the gentlemen and I. A Latino young man (employee) approached the 65 year old male with his hands outward as if he was ready to touch him. Immediately as customer that is dealing with his own issues with the restaurant had to deescalate the situation by informing the employee to not touch the customer and ask the 65 year old gentlemen to leave because the establishment was being unreasonable and unprofessional. As a customer that has visited this establishment for over a decade should not have two be lectured by an employee, receive two wrong orders on the same item and have to deescalate an issue with other customers that the establishment was completely responsible for. Owner and management please reevaluate your staff and ensure customer service is at the focal point for every customer that visits. Not mention this is Valentine's Day... read more

I've come here often since it's one of only a handful of places in the area to eat when you work in the area, but it's far from good. I've tried multiple types of chicken wings they're all dry. The burger patties are cooked to death and I love a well done burger but these are beyond yet. At this point I come in for the fries and the Reese's PB milkshake they have which is amazing. The managers are super nice and keep good energy while you're waiting but when the food is mediocre and crazy expensive to boot just not worth it. read more

I went in to get some fat fries. It took longer than I would have liked to order as one of the staff was in break. When the break was over she was working in other things that were backed up such as a shake. My fries were cooked within a reasonable time. The low score is due to the cleanliness of the restaurant. The floor needed to be swept and mopped. read more

Stopped by for dinner, my husband had never tried Fatburger before and he thoroughly enjoyed it!! Our daughter was able to get chicken tenders since this location is also a Buffalos. I'd never been to this location, its a good location to have a beer and watch a game. You can tell this place is under good management. read more

Fatburger & Buffalo's Express - Impossible burger on bottom and xxl on top - Burgers Near Me - Carson, California

TASTELESS! I wasted my time and money! I placed a phone order and when I got there, my order hadn't been placed in the system. So I had to wait for it to be ready only to take it home to be thoroughly underwhelmed. I order bone in, chili cheese fries, Asian sesame and Honey garlic wings. The chili cheese fries were fine. But I've never tasted wings that had no taste whatsoever. I wish I could rewind time and not even have made the trip. read more

Fatburger & Buffalo's Express - Burgers Near Me - Carson, California

Great friendly customer service, they were so nice and were informative if anything had extra charges. The food was amazing like always, it's about the customer service that makes me like a place. good night crew. read more

Love that they have the impossible burger. I didn't eat here until they got that. It's so good

Came back on a day where Mike wasn't here, spent over 15 bucks for a burger and fries? That weidermeyer guy takes in the fkn bucks. Wow. Long story short, the burger was waaaaaaaay too salty, wtf. Can anything ever be done right in this fkn joint. I was bloated from all the salt and my clothes and shoes were super tight for like 96 hours for a fkn burger meal??????? No more. Fck them. read more

This has to be the best looking Fat Burger facility going. It's still fairly new. I've passed by it a thousand times when traveling East at the beginning of the 91 Freeway. It looked good from outside, but I still wasn't expecting much when I went inside. But I was surprised. It was very nice. When you walk in the from door, there's a lot of free space. This was a surprise because I expected it to be more cramped. This location has a very spread-out feel to it. It's a welcomed feel. It's fairly quiet inside and this was also nice. We were greeted right away and offered a sample shake (a small sample cup). I thought that was cool even though I didn't try it. The staff is very friendly and they seem to work well together as a team. The burger was cooked just right. Everything from the bun to the meat and in between tasted really good. If you see this Fat Burger when passing through and feel the urge, don't be afraid to satisfy the need. These have 3 TVs inside, but all were showing soccer, so I had to knock them down 1 star. No drive-thru, in case you were wondering. read more

I've been wanting to try Fatburger again for a while now. We used to go all the time after a night of drinking. (actually I drank while my friend always was dd. Thanks E) The one thing I love about Fatburger is that their burgers actually look like they use ground beef. Not like McDs or In N Out where their burgers are pounded and formed to form the perfectly round smooth patty. It might taste good but it just doesn't feel the same. These fatburgers are bumpy and rigid and actually have a good char to them. They are also fat enough to seal in the juices and sear the outside. I hate burgers cooked over-well. Yuck. Fat fries ROCK! Steak fries are my favorites and they cook these to perfection. I like to sprinkle some of their seasoned salt on top to give it a little kick here and there. Their chili fries are good as well. Fatburger with chili and egg used to be my favorite back when my metabolism worked but now I am relegated to just a plain old L. BTW, why change the naming schemes of the burgers? I understand its easier to understand but really, if you can't understand how to order a frickin burger, then I hope you are not in charge of little children. I have to compare this burger with five guys since they have similar burgers. I have to give the nod to fatburger though since they have been doing it the same for so many years. That combination of pickles, dressing, and onions is what sets it apart for sure. Not too overpowering but very distinguishable. Love it. Did I mention their fat fries ROCK! This Carson location is nothing I've ever seen here before. High speed low drag for sure. The workers were coming out of their modern cave to deliver food to all the patrons, even the to-go orderers. Nice service for sure. Flat screen everywhere. People ordering online??? What the.... Check them out if you miss them or if you have any ill feelings towards them. They have changed their burger names and their style but they have not changed their flavor profile and that will keep me coming until my doctor says not to. read more

Fatburger & Buffalo's Express - Burgers Near Me - Carson, California

I do not eat mayo. I specifically ordered no mayo. What do I find when I get home? Mayo, soaking the bun, coating the lettuce and tomatoes. The top bun, lettuce, and tomatoes were all a loss. This was very disappointing, because it could have been very good. read more