Ok so the experience I had at this location was outstanding. The team of Chell, Julian, Samantha and Carlos maintained a warm, courteous environment amid being very busy. They treated each customer as if they were the only ones inside or picking up to-go orders. Please give this location a visit. My food came out hot, fresh and the best part- was absolutely delicious. Thanks. read more

My family and I decided to try smash burger in search of something new. Unfortunately I was disappointed! I guess I shouldn't have expected much since I ordered everything except a smash burger. I order the shrimp basket which came to roughly about $16. This was definitely not worth the money spent. The shrimp was popcorn style but it tasted like the shrimp that you would get from a low budget all you can eat buffet. My dad and aunt tried the smash burger and said it was okay but they wouldn't order it again. However the service was very pleasant, Anthony was very kind and helpful. read more

It's Smashburger. Not much else to say. The smashburger itself was average, exactly what you'd expect. The tater tots, though, were better than I remembered and probably the highlight. I got this to go, so I can't really comment on service or ambiance. Service: N/A for takeout Food/Drinks: Average smashburger, surprisingly good tater tots Ambiance: N/A for takeout 6/10 Exactly what you expect, with better-than-expected tots read more

Smashburger - Burgers Near Me - Carson, California

To the Owner of the Smashburger - Carson Location, I'm writing to share my experience visiting your store today, and I hope this message reaches you directly, as my concerns are about the management and staffing of this location--not the two employees who were doing everything they could. I originally placed an Uber Eats order, which was suddenly canceled. I called the store, and the employee informed me that the system was down and that Uber Eats orders were not being processed. I asked if I could place an order over the phone instead, and he said yes, but payment would have to be in cash due to the system issues. I told him I would call back shortly, but when I called again--multiple times--no one answered. Because of that, I decided to drive to the location. When I arrived, the store was completely overwhelmed. There was only one person at the register and one cook in the back, even though it was a busy Sunday. There was a long line of customers waiting to order, a group waiting for food that had been sitting out and getting cold, and pickup orders that hadn't been handed out. It was clear the two employees were severely understaffed and doing everything they possibly could. I placed my order and returned after 15 minutes. While my food was ready, both of my shakes were missing. I then had to wait another 15 minutes for those to be made. The crowd continued to grow, and customers were getting frustrated because no one was being helped promptly. Even the cook had to come out to hand out orders. This was my first time visiting this location, and I came because of the great reviews online. Unfortunately, my actual experience was the complete opposite--not because of the employees, but because of the lack of staffing, support, and management. My question is: Where is the owner or manager? How is it acceptable to have only two employees running an entire restaurant on a busy Sunday? These workers should not be left alone to carry the full weight of the store with no support. I truly hope you take this feedback seriously. With proper staffing and management, this location could be great--but the conditions today were unfair to both employees and customers. read more

Smashburger - Good that has been sitting out and cold - Burgers Near Me - Carson, California

I was worried that I wouldn't have any non-meat options but they had bomb fried shrimp po boys! Deeeelicious and did not disappoint. The service was quick and the reataurant and restrooms were clean! read more

Smashburger - Fried Shrimp po boy & garlic truffle fries - Burgers Near Me - Carson, California

This is my first time at Smashburger. I needed a bite to eat after work. I went inside around 4pm which wasn't busy and the customer service was decent. The burger was cooked well and the Tots were hot & crispy. My day ended on a high note at Smashburger. Also the Honey Mustard sauce on the side was excellent with the burger read more

Smashburger - DOUBLE COLORADO SMASH with SMASH TOTS - Burgers Near Me - Carson, California

Lots of new burgers and sandos plus they have tater tots which is awesome! The staff here are always very helpful and generous with the extra sauces. Our favorite place to grab a burger and a shake before our movies dates. The new scorching menu offers lots of new protein options and has great flavor while mot being too hot. Being someone who can stand moderate spice at best I really appreciated that. Also a huge fan of their crispy brussel sprout side.And a side note the manager here heard me talking with my wife about wether or not I should order their new shake and I ended up not getting it for whatever reason and she made me one and gave it to me free.. And i am glad she did cause she t was delicious.. I will come back here all the time!! read more

Funny about some of their five star reviews. Do they seem sus or what?? I wont tip them off, but not hard to tell some might be 'incentivized' to leave those five stars. I was at this place on Saturday 01/31. And the experience was so bad that I'm spending more time today to write a full review, as a community service to other so they can avoid what I suffered. This place is absolutely the worst restaurant I've ever been to in my life and I'm a guy who eats at least twice a week. You're much better off going to Chilli's, In and Out, Five Guys, McDonalds or an other restaurant in the same location. I was there on 01/31/2026. Ordered two simple double deluxe burgers from the menu, one with bacon. Got the receipt at 1:12pm But didn't get the burgers until about 1:55pm. What made the ridiculous wait time worst was they served people who order after me before completing my simple order. I literally sat there, watch at least three people order after me, got their food, finished eating and left while i was still there waiting for my burgers. I was courteous when I order with the cashier, I said thank you and everything. I politely ask them about my burgers 30 minutes into waiting but they just nonchalantly told me one more is coming. No urgency what so ever. I know they're fast food worker, its not like a career or anything, who probably don't gave @ #!(K about the job, but come on. My mistake dealing with them is I was too polite initially instead of being more assertive. (I'm always nice to people making my food so they don't temper/mess with it, you know...) To make things worst, I checked the burger and there was NO bacon. They straight up ripped me off. I paid extra for bacon, they took my money, and then didn't put it in the burger. After waiting 45 minutes for two simple burgers, they still screw up my order and didn't give me items I paid for. I was infuriate at this point: they made me wait 45 Minutes for two simple burger. I literally had to watch people who order after me eat, finish their meal and left while i was still there waiting. Plus, they Cheated me on the bacons I paid for. I told the cashier, she said she'll get the bacon, but at this point I was so infuriated I didn't want to wait or be in that stinky restaurant anymore. Seriously, that restaurant smell like inside a restroom. it stinks. Some of the other reviews of this place on google also pointed the same thing out, this place stinks, literally. On top of that the burgers are some of the worst burger I've had and over priced for that type sloppy burgers. I'll let the pictures speak for themself. Taken only 10 minutes after I got them. I did take bites out of one since i was hungry. My visit to this place not only waste an hour of my time for two simple burgers, but the anger and frustration I experienced there ruined the rest of my day. And its costing me time to post this honest review and submitting complaints to their corporate. I eat out all the time, and this place is by far the worst I've been to. My experience and quality of food was so bad that I'm willing to go out my of way to WARN other and help make them aware so they avoid what I've gone thru. I've originally posted my review that day (with harasser verbiage) but I don't see it on Google review so I wonder if they blocked it. I am posting this revised, toned down version here. This is my public service to the communities. After thinking about it, I should've gave those burgers back, ask for a full refund and take the money to buy Much much better burgers at Chilli's (I love Chilli's fresh tasty juicy burgers combo deal, only $10.99) or Five Guys or In and Out or even McDonalds across the streets. I should've avoided this place at all cost. read more

The Mac and cheese double burger is back! It is delicious, it is also my favorite burger from Smash I'm so excited about this. read more

Smashburger - The awesome mac and cheese double burger that I love! - Burgers Near Me - Carson, California

I ordered online potato tots and brussel sprouts. When I got out the car with them the bag is soaked at the bottom with olive oil seeping through it. When I pulled the tots out of the bag and box it's dripping olive oil. Come on they didn't drain it as well as had to use that much oil. Smh horrible. I won't go back there. read more

Smashburger - Burgers Near Me - Carson, California

Wanted a Smash Burger, my sister suggested I go to the originals to get one. Felt like I was going into a Wendy's, didn't give me like authentic burger joint vibes. BUT it was a pretty good burger. Got the Bacon Smash Double Patty & Tots; definitely recommend. I asked for no mayo and added mustard. Order took a while to make, and they weren't busy. Every clean establishment. Young man @ the front was nice. Would definitely go back. read more

Smashburger - Burgers Near Me - Carson, California

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Always love smashburgers! I ordered in house and got the All-American Cheeseburger and made it a triple. Tasted fresh and great, not dry at all and juicy! The staff is friendly and welcoming! The restaurant is clean and has lots of spacing for people who dine in. read more

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Smashburger is now my new favorite "fast food" burger. The burgers are so hearty and delicious and they seriously have the BEST fries.

Honestly, this place has a lot of potential. The staff seemed unenthusiastic and resulting from the food to the cleanliness of the restaurant. When I received my food it was cold, and so did the fries it came with. Not to mention I saw the girl that was handling packaging the food was wasting food. I saw she grabbed fries and dropped them on the counter, put what was left in the bag. Half went into the trash. When I saw that I was hoping that wasn't mine and unfortunately it was. When I was waiting for my food the table and seat was messy and sticky. The food was okay, because quality wise it could be so much better, and the lack of service it shows through the love and care in a workplace. I really hope this reaches out to the higher ups cause honestly this place can be something so amazing! read more

Smashburger - Cold stale and half empty fries I received. - Burgers Near Me - Carson, California

Delicious smash burger--beyond my expectations. We ordered the original Smashburger. We will definitely come back and highly recommend.

Exec summary: Novel burger cooking method Food: If you like Maillard process flavors this place is for you. I'm more acclimated to the in n out, fatburger , habit style of burger. This was a nice change, but not probably something I'd redo given it's not close to me Service was fine - it's fast food , so it is what it is, The place is clean , the bathrooms are clean. It's fine Overall, it's a nice variant from the usual fast food burgers read more

Smashburger - BACON SMASH BURGER - Burgers Near Me - Carson, California

I have been a customer of this burger spot for some years now living nearby. It has recently now gained even more competition with an in&out opening up. Despite the competition SmashBurger is still the best in my opinion, it has a unique taste & savor compared to the rest. Newly once again back on the menu has been an exciting return for me to see. The amazing and uniquely delicious mac n cheese burger!!! Now to be honest I had this burger long before and when it went off the menu I felt the loss heavily. I then gave in and adapted and even somewhat dwindled away from smash a bit. But now seeing this burger gem back has made me return with a cheesy passion of loyalty. The mac is so bomb it makes me think they have a handed down secret grandma recipe for it. Its that dang amazing on those angus beef paddies. Even the mac splattered on the wrappers don't escape me! And don't let me begin on the brownish toasted mac bits oh my goodness, I'm down for that brown best believe me! If your reading this review trust me you will not be dissatisfied, disappointed, or upset at the price or wait for this work of real american love in a bun. Try to limit thyself if your on a body figure trip maybe a once a month indulgence, but do not pass up the double mac n cheese smash burger. Because once its off the menu you will be kicking yourself on not having that experience! I hope and pray to JESUS above this burger stays permanently on menu and all other restaurants around become tumble weed in competition, yes it is that good...now excuse me while I finish this review and get my munch on! Ambience was busy btw but thats good it means business is booming and we want that! Keep it up Smashburger! Thank you all behind the counter you make the place happening. read more

Smashburger - Mac and cheese double burger - Burgers Near Me - Carson, California

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I'm back to give it another try. What I can say about Smash Burger is that these burgers do not exist anywhere else. That said, I ordered the Spicy Jalapeño Smash, the Barbeque Bacon Smash and Scorchin' Hot Fries to go. I expect to be as pleased as I was the previous time I was here. I give 5 stars because they deserve it. You might as well let Smash smash up your taste buds with fantastic food. And yes, I left a tip because the service was great. read more

Smashburger - VJ at Smashburger in carson - Burgers Near Me - Carson, California

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Ordered in advance with specific pick up time. Order was not ready when I arrived at the pick up time. They would not offer a partial refund or substitute anything for the portion not ready. I ended up leaving with only part of what I paid for. I received the "we're running late" text while they were telling me they wouldn't refund or substitute for the missing item- seems they were running late on sending the text too. The store was not at all busy. read more

I stopped in for a snack, order fresh hot fries. I was happy the hot ! But for a large was more like a small. Is ownership telling staff to cut on portions ? read more

I'm generally not a fan of the "Smashburger" meaning the hamburger patty that's smashed, pressed, and is thin because so many restaurants do it to prepare food fast and it ends up being dry, burnt, salty, greasy and way overcooked like a fast food burger. I'm a medium rare moist and juicy burter connoisseur so inherent to my personal tastes any review of a smashburger is biased on my part and not valid for those who like their burgers prepared as a smash burger. With that being said, I didn't order a Smashburger. Maybe I will onetime in the future here. I had a bad experience at Smashburger in Manhattan Village in Manhattan Beach, but it wasn't food related more so than service / management related. This location is great and the staff are wonderful. The other Smashburger in Manhattan Beach should take note of the employees here in Carson that are trained properly and have professional management that's customer centric. This place deserves your business and I'd refer and recommend anyone and everyone craving a Smashburger, even if this is a further destination, to come here to Carson for the pleasant experience. I had a milkshake and it was prepared perfectly. read more

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I ordered five classic smash burgers for national cheeseburger day on their website. The estimated completion time was inaccurate. When I arrived, I had to wait 20 more minutes. They need to fix this system. Also, these cheeseburgers are nothing to rave about. I prefer In and Out. Another time I got the truffle mushroom Swiss burger, and that was delicious. read more

Omg.. I ordered chili and it tasted like the brick chili you buy at the market. I like the brick chili sometimes but this was maybe even worse. Really really bad. read more

Truffle smash burger was fire also tried the jalapeños double smash super bomb I'll be back again

I cannot express enough how much of a wonderful experience I had recently at this Smashburger location. Julian helped me with my order and was beyond kind and helpful. He really went out of his way to make sure I had my order customized to the way that I liked. His energy was infectious. I have always had a pleasant time visiting here, but he has made it so much better! read more

Staff was rude to multiple people from my party. Burgers were undercooked as well.. by far the worst service I've had in a while.

Took myself and a friend today. Very clean but disappointed by the fact that the fries are no longer identified as garlic fries. And I think they used to sell onion rings or something other than fries and brussel sprouts The restaurant was clean and not bad for a Sunday. The only other thing I don't like is the menu is hard to read, but then again, I'm not a teenager when it comes to my eyes. While the food was good and the service was prompt, what I could've done without was the guy sharing his $0.02 about what one of the sandwiches will do to a GI system. Yeah, and it was before serving. I tried to steer the conversation, but he kept going about what truffle sauce will do to someone. It's been several hours and so far, I'm okay but this isn't good for business. read more

Tried the Classic Smashburger with the smash fries and ordered some tater tots as well. The burger was excellent, restaurant was clean and inviting and they even had a nice selection of drinks (I mixed the dragonfruit and lemonade to create a strawberry lemonade) the fries were overcooked and I relayed that to the cashier but the tots were perfect and I think this is better than In N Out burger honestly. Service was very fast and they even have dipping sauces if you ask ( I got ranch) but I loved it. Must try!! read more

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We held a company holiday luncheon on the 23rd of January. I placed the order on 12/12/25 for 3 assorted build your own burger bar and spent $616.60. The luncheon was to be at 12:30 pm. I called in the morning of that same day to make sure that my order was going to be delivered on time. I was feeding 30 people. When I called, the lady in the phone said that they don't have my order and that I called the wrong store. I asked to speak with the manager and she told me her name was Amanda and that she was the manager. I told her that I was looking at the order and I knew I called the right store. She said she was busy and don't have time and hung up on me. I tried to call back and they wouldn't answer the phone. Then the DoorDash driver called me when the got there and told me they don't have my order. I asked to speak to the manager and someone else answered the phone. She told me to hold on. She comes back and says that they did find the order. I originally called at 11 am. Now it was 12 pm and I was trying to figure out if I needed to go to plan b for our holiday luncheon. The manager never came on the phone. The worker told me that the order would leave the building in 20 min. The order did not arrive at my business until 1:17 pm. I had to stall the luncheon and do something else until the food arrived. I filled out the form online regarding this situation on 12/23/25 and I have never heard from them. Do not count on getting your order or food on time! read more

it was a good place. only reason i went was cuz i had a gift card. its your basic dining space. not much to mention. thw food was ok. one of the patties in one of the burgers was pretty well done, maybe over done. the burnt edges indicated a dry, overdone patty...it was. i do prefer my burgers to be thicker, juicier. not a horrible place but cant say i would go out of my way to go here. read more

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Good evening y'all , PLEASE TRUST THE reviews posted. The food was good but the execution was bad. They placed the avocado in the wrong burger , wings came out once we where done with the meal, they offered to remake my burger with the missing avocado so I agreed they got busy and forgot the burger on the counter and did not realize it was up their until I ask for my remade burger to go since the family was done eating. GREAT FOOD , SERVICE EXECUTION NEEDS MUCH IMPROVEMENT. read more

Been here a few times since it's opened. The area is ok, it's located near the Carson mall next to Norms. The ambiance is chill, the service was good, and the food was good too...but the prices don't match the portions. Its a little pricy for the amount that you get, but otherwise its good. read more

Burger was delicious and spicy tots was ad advertised, spicy!!! Customer service was excellent specifically April. April took my order and checked up us during our meal. When I told her the tots were spicy she offer to bring me ranch to help cool it down. read more

Smashburger - Double classic with spicy tots - Burgers Near Me - Carson, California

The burger was mediocre at best. I ordered a double bbq smash and it had little to no sauce on it. I had ordered fries and a shake with it as well. Everything was brought to me at separate times (about a 15 minute time difference). The person who assisted me in taking my order was rude. I was ignored and brushed off. Store had maybe 7 customers total and everyone complained about their time read more

First time here. April was so sweet! I ordered separately from my husband and found out later we both personally tipped her. The restaurant was clean, quick, and pleasant. Food was good. Herb fries were amazing! I'm so happy they had a vegetarian option, or else I wouldn't have eaten here. read more

I had the veggie mushroom burger. It was nice to have the option of a vegetarian burger and a nondairy shake. The service was average they didn't have enough staff on this Sunday afternoon. This caused a long wait to order as well as to receive the food. The back staff did come out to help when they could which was great. I would recommend that the cashier change their gloves more often especially when leaving the register to handle food. read more

Service was great and the ambiance was good. Nothing wrong with the service, two stars to one star meant for the food. Husband and I avoided going to five guys cause it's just crazy expensive. We gave this place a try $10-$11 per burger. We were like ok not bad thinking it comes with a fountain drink and regular fries. And the end I look at the receipt was blown by the total of $40! well then these burgers better be the best plus we are not on a fancy restaurant with server service. We get our meals. We were shocked at the size of those burgers. $20 meal for a Sized kid McDonald's burger? Taste of the burgers were nothing special. No freakn way not worth the price at all. In our opinion I would recommend The habit burger by size and worth the price. Husband recommends in-n-out. He eats two cheeseburgers and I a double cheeseburger plus both of us with fries and drinks under $25. For giving this place a try, this is my honest opinion. read more

Smashburger - $40 per meal. For McDonalds kid sized burgers - Burgers Near Me - Carson, California

Food= fire Sweet potato fries = fire Service 10/10 Everything in the building was clean and wonderful including the people. read more

The fries and cheeseburger were so scrumptious I'm so happy I came here I give this meal an A+ read more

Smashburger - Cheeseburger and fries - Burgers Near Me - Carson, California

Never been before, but I read that they used actual beef tallow in their fries so I thought I'd try. I ordered a regular Smashburger without cheese and regular fries. The burger was wrapped well and presented well. It tastes EXACTLY and I cannot stress this enough EXACTLY like a Jumbo-Jack from Jack in the Box. Taste, texture even visually it was identical. Very ordinary and not worth the hype. The fries too tasted just like Jack or even Wendy's. Just ... ordinary. They did not stand out in any way. Nothing at all WRONG with the meal. Just like Jack-in-the-Box ... not quite as good as Wendy's .... just a bit more expensive. read more