I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

I had Potomac pack and move me and they were phenomenal. I've never had a moving company pack and…read moremove me with such care. Fernando was my crew chief on both days and you should definitely request him because he was so thorough and thoughtful. He even made sure my furniture was placed in the exact spot I wanted it. The entire crew on both days was great. I highly recommend!

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

Personal. Muy amable buena atención. Buen precio. Fácil acceso y rápido. Lo recomiendoread more

I left all my stuff in there for a few months. So many bugs and mice. The bugs and mice got onto my…read morestuff. The mice chew, pee, and leave so many mice feces everywhere. I had to wash everything, after I got it out of storage. I had to throw out my rugs and bed because of the mice. The bugs lay eggs on my rug and bed. Sometimes I went there I would discover a dead mouse in my unit. I had to always throw them out. If I would have known mice would do something like that and there would be bugs. I wouldn't have put my stuff in there. It is unfair that they close at 10pm. I get off work at 9:30pm and it takes 30 minutes to get up there. By The time I get there. They are close. The only good thing, I can say about that place. It was easy to cancel. Never going back there again.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

These guys refused to wear masks even tho they were dealing with elderly parents moving , they…read morerefused to take their shoes off in the house , had no tarp to lay on the floors , no booties to put on. their feet and then couldn't even give us a finished invoice , but expected us to pay them for what they hand calculated - meanwhile kept telling us we need to call carlos about deducting our deposit and of course carlos could not be reached Of the 4 moving companies I have used in the past , they were not the cheapest yet were the worst one - i sadly cannot recommend using them

As everyone knows, moving is very stressful. I have always been one for supporting small local…read morebusinesses, so that's one of the main reasons why I chose Carlos's moving company. Due to a situation with my property management, I had to move immediately, and did not have time to contact moving company prior to relocating to another apartment. I contacted two moving companies, and one of them was Carlos's moving company. They contacted me immediately! They were very friendly and courteous over the phone, and very reassuring. During the move, they did an amazing job! They were fast, courteous, professional, and respectful of me and my belongings. I am so glad I called this company, and I give Carlo's Moving Company a 5 Star rating! Highly recommend!

This is the anniversary of me moving into my home and I am reminiscing about the HORRIFIC…read moreEXPERIENCE I had using Easy Relocation LLC...they were late, damaged my ceiling attempting to move an wardrobe, and never completed the job. I had to pay for a hotel and hire a new company to complete my move!!!! A1 movers by the way excellent job the next day. I would never use Easy Relocation or trust them with moving anything!!!

just nowNEW-Write a review Critical: Professionalism,…read moreQuality, Responsiveness, Value Let's say I am completely dissatisfied by all of their work. I had gotten an estiment mos .in advance paid almost $800.00 in sec. deposit. I was pressured for 2 mos. to give them a moving date , which I did ,not completely sure if it was going to be 4-1 or 5-1 The packers showed up on the 20th ,after the move and unpacking ,I discovered things where broken , damaged or missing . I have an antique washstand that was given to me by a friend that recently passed away.The two bolts that hold the mirror on the washstand have just vanished. I unpacked everything checking very carefully looking for the 2 bolts. I remember seeing the packer wrapping the mirror in paper, I found the mirror shoved on top of a limited edition lamp lighter santa (Lenox) ,the lamp was broken and now will not light.(leaving it worthless ,also a gift from same deceased person. I have tried to see if 3 hard wear stores may have bolts ,or something similar to replace the bolts that were lost. NO LUCK so the wash stand is also useless .Then to add insult to engery 2 days before the move the sales rep. emails me in rush ,asking me to please call them .When I call I am asked if I can move my moving date to the 3rd or 4 of the mo. After I had given notice of move , set up people to help with them taking time off from work ect. My reply absolutely not from that point on it was complete downhill. On the first 0f April , the movers show up The first thing I am met with is the foreman as he called his self ,telling me I have to pay for all packing materials ,boxes, paper wrapping , bobble wrap ect. I had a contract of all inclusive I showed him the contract , and it took another 30 to 45 mins of back and forth about the contract , until I got the sales rep. on the phone.O lets talk about the phone . Every time I looked one of the 3 movers were on the phone. The so called foreman seemed to have it growing to his ear.( padding there time for more money)By 12 pm two friends had showed up to take a few personal things in cars . They could not believe how little had been loaded onto truck. So we packed there cars , and in 20 mins they left ,not living more then 10 mins away ,3 hours later I called them to let them know that I had been told by foremen they would be wrapped up in 20 mins .They came back and about 3.30 pm we finally head to new location. My friend's and I arrive 20 to 30 mins before the movers Then there is the ordeal of there truck not fitting under the garage entrance another 20 mins lost .Then there is the time where the foremen tells me he will not unload until I pay , I reply the move is not finished. There again is another 20 mins of debate, until I give him my credit card. By this point it is close to 4 pm ,I reserved the service elevator from 12 pm to 5 pm which I had explained at the very beginning of this day from HELL. Seemed that knowledge is what caused the foremen and the movers to just drag out the day . (BTW6 years ago I moved into the place I was moving from now, and the entire move took 8 hrs total . that is with those movers having to deal with two flights of stairs) O also BTW these movers decided to unpack furniture that had been packed ,unwrap things that had been wrapped , and then rewrap . empty drawers that I had been told did not need to be emptied ,The movers 6 yrs ago never emptied any drawers and managed just fine. It was anything they could do to prolong this move ,make more hrs of work to pad time for more money. As they moved furniture into new place I was seeing more and more damage. Broken legs off of furniture ,that later had to be just thrown away, absolutely no way to fix .Dinning room table is looking as if a knife fight happened on top of it .dents , sketches ,sofa turn down one pillow ,night stand looks as if it was just thrown off truck 6 yr old $7000.00 bedroom set looks like it is 100 yrs old .bed frame missing bolts .What was once a very study bedframe now just warbles and is very lose They continue to add unsigned charges to credit card small claims court and a lawyer is on its way more to te

Moyer has helped us now with three different moves, in three different and difficult circumstances…read more(one relative into senior living; two into memory care). This company is simply extraordinary. They are so kind, so thoughtful, and take such care with the entire process, including developing a layout of the new apartment, figuring out which furniture will fit and where, and then -- almost magically -- quickly and carefully and efficiently packing, moving, and unpacking everything so that when you walk into the "new" apartment, everything looks just like home. This truly is one of the most wonderful companies I've ever worked with. Special thanks to Daniel and Sally for their help with the most recent move today. My family and I are so very grateful.

We used Moyer to place furniture, unpack boxes & put away everything before we moved in…read more The crew of three women did a terrific job, fast, careful, neat & logical. Made the move so much easier for us. They asked for detailed info about furniture placement & that we label the boxes as to where the contents was to go which made it easier for them. Took them a long half day for a two bed, two bath apartment.

AK Movers was efficient and very great at moving our things. No damage and they disassembled very…read morebig and heavy couch and moved it without problems. Highly recommend!!

The service was fantastic. I moved from one side of Baltimore to the other. The guys gave me a…read moregreat price and didn't try to haggle me. I appreciate that they moved my furniture and packed everything and it took less than a full day for a two bedroom apartment. I always like a full included price, and I thought the price was great. The price was pretty comparable to others, but others only wanted an hourly rate. I was not sure on how long three people would take, but I knew I wanted it done quickly to move on with my life. If they have a cleaning service too, I would have gladly taken that. They gave me a video call and gave me a solid quote. I was happy in the end. They moved everything as I wanted and made sure my furniture and TVs were in good shape. I appreciate the service. I hope to work with them again.

I'm a 70 yr old, super anal, perfectionist (a big fault of mine, and I try my best to not be as…read morepicky), and after spending likely more than a dozen hours over the course of a few weeks doing online research on moving companies (Hey, my life belongings were going to be moved!), I reluctantly (due to past moving nightmares) called Your Moving Men, was impressed, and the moving date was set. Day of the move, I received 2 texts letting me know how far/close they were to my home. Vlad and Alex arrived on time. Never in my life have I ever been so impressed with the work done for me, and the care that they gave all of my belongings. They were intelligent, motivated, efficient, careful, personable, respectful, and expert. And, although at first, I tried to help, I soon became aware that I was just getting in their way. All I could do is watch and learn. How to wrap and protect furniture (and walls). How to load a dozen or more packed moving moxes into a huge (refrigerator sized) box set on top of 2 dollies - to be rolled from my condo, down a maze of hallways, ouside into the moving truck. Gawd, I was SO relieved to see that my life's belongings were in very conscientious hands. Long story short, there was no doubt I called the right movers. Vlad and Alex were simply magnificent. I wished I was Jeff Bezos for a day, so I could hand each of them a million dollars :) I had been unnecessarily dreading moving day for weeks. There is not a single thing or action Vlad and or Alex could have done better, for me. It was a PERFECT move for me. All my worrying for NOTHING!!!!!

I couldn't be happier with the service. From the initial inquiry to the final delivery, the entire…read moreprocess was smooth and stress-free. The movers were punctual, professional, and handled all of my belongings with care. They even went above and beyond to ensure everything was set up in my new home exactly how I wanted it and took the trash and boxes of the items I had unpacked while they were unloading the truck. I highly recommend Your Moving Men to anyone in need of a reliable and efficient moving service.