I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

I would not recommend renting here. There is a serious rodent problem that has yet to be addressed,…read moreand I cannot get in contact with the manager. My clothes, furniture, rugs, and everything else that I own is covered in rodent feces. Please do not store anything here that you value, you will come to regret it.

I was attended by Jason who is an amazing person helped me out and even gave me a lock for my…read morestorage since I'm a new user he gave me plenty of advice and was sooo helpful definitely recommended

This U-haul location is definitely mid. I found the employees friendly and helpful, but it's a…read morerelatively small location with a small staff, so there's only so much they can do. I made an "appointment" to have a hitch installed at 3:30, and dropped off my vehicle at that time, but they weren't able to start work on it until 6pm (!) because the installation before mine took way longer than expected, and they only have one mechanic. The staff were super transparent about the situation, and that was really helpful, but it was still a hassle. Unless you're doing something super simple like buying boxes, I would suggest going to a larger location like Takoma or Bladensburg Rd. In DC.

He came out and he filled my propane container quickly and efficiently, and he was very friendly…read moreand polite.

I was provided with great customer service and overall an excellent experience. I recommend this…read moreplace for all of your storage needs

I called, showed up in person & spoke with Lillian about canceling my Storage a week a head of…read moretime. My card is no longer being used to pay for my unit but now another person's unit. I am struggling right now & have moved the funds to another account. But as we all know more than the concern of funds is the issue of my credit score. I discovered an ExtraSpace payment via email at 5am. By the time their location opens & their processing center actually stops using my card. My credit score will have dropped 50 points. AGAIN. It's not how you start its how you finish. I WILL NEVER RENT FROM EXTRA SPACE STORAGE AGAIN.

This place straight up scams customers on rent. They went up $58 within 4 months without any notice…read morewhich was on the contract. The original rent was only $88 and it's still advertised as such, but on the bill now it says $146. wrote emails asking for answers no one responded. It's a fraud business and people need to take legal actions against them.

Starting with the positive- a very clean, well-maintained facility. The staff is helpful and…read moreresponsive. My low rating reflects their rate increases. Unfortunately, the rate went up 2 times within the one year that I rented the unit. The first rate increased occurred just 6 months after move in. The second rate increase came 6 month after this one. Within 12 months, my monthly rate was increased by a little over 100%(!). I understand the need to increase rates, but such a steep increase in a relatively short period of time seems to be just bad business practice. Luckily, I was prepared to vacate the unit, but otherwise would have been stuck. Edit: In response to Emily, I reached out to management as soon as this became an issue (and before I moved out). I was told the rate increase was firm, so at this late point, interest to address this appears to be disingenuous.

Easy access despite the painted arrows when you're turning into the private road which leads into…read morethe storage facility. The arrows are facing the opposite the way to accommodate access to the keypad which I think no one actually uses, since we all have access codes entered via smartphones. The storage spaces are adequate and it's well kept. Always smelling great and spotless. Uboats/dollies are always almost available. Enough parking spaces as well.

Rat infested and flooding facilities should be the new name of this place. I do not recommend…read moreputting anything of value here! My storage unit flooded from a pipe leak above the unit, and every item in the unit grew mold and mildew (see pictures). I also added insurance prior to moving into the unit, but the Manager, Jesse, "forgot" and when time came to make an insurance claim it got immediately rejected. I took a huge loss, and no one was helpful. District manager, Danny, said it was not their responsibility to help me recover any damages.

I am so appreciative of Tri Mini Storage. The property manager at their Parklawn location has been…read morebeyond helpful to me, showing me available units and getting me set up right away. I needed a unit very fast, at a reasonable price, and Tri Mini Storage was able to do that for me. It is a family owned and operated business, so it really feels as though the staff there really cares about its customers. I also like that all the units are on the ground level (so no elevators), and the property is gated. Great storage business! I highly recommend to anyone looking for an inexpensive self storage option in Rockville.

From the owner: Tri-Mini Storage in North Bethesda, Maryland, is the obvious choice for a clean, safe storage…read morefacility. There are storage units available that can fit any amount of belongings, and even storage for vehicles. Don't trust your property with anyone but the trusted team of Tri-Mini Storage.

Hours do not reflect office hours, which is frustrating when trying to get in for the first time.read more

It was so easy to check in and it was clean and everything I asked for was there. The staff was…read morealso really helpful in deciding what size space I would need. I would recommend this place! The only downfall is that the front desk it's hard to get a hold of if you're trying to call. In person that was a different story they were very helpful