We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

They arrived at the agreed upon hour; they did the loading and unloading as agreed; they took my…read moretrash for an extra $150 which I thought reasonable; and I liked the people. My movers were J. Cruz, S. Peters and D Zumwalt. I would suggest they NOT write down the credit card number as they use electronic payment and most places don't keep a paper record.

*Updating to add that their comment to my review seems to be performative, I emailed as instructed…read moreand still have no response, unsurprisingly* I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

I was looking around for an affordable and highly rated moving company and I am glad I went with…read moreBest Movers. I was a little nervous about moving because this would be my first time using movers. I also needed movers who would move both mine and my fiancés apartment furniture. I was in contact with Mia throughout the entire process and she answered all my questions. It was a 3 man crew who arrived 15 min. earlier than the scheduled arrival window. They were super quick and efficient with moving all my boxes, disassembling my furniture, and wrapping my larger furniture with blankets. They then went to my fiancés apartment and was able to load everything from his place as well and get to our new apartment with all of our stuff. I did lose my step ladder and broom during the move but after calling the next day they were able to find and bring it that day. I was super appreciative of this. I would highly recommend using this company and would use in the future!

Absolutely the worst service one could expect. It will take me two moves to move out of my…read moretwo-bedroom condo because they did not move the contents to the truck during the four hour reservation of the loading dock. I scheduled a second move with them, taking a 3-hour slot on the loading dock, and they just called to inform me they will be an hour late. I now have 2 hours for them to complete what they did not do the first time. Of course, they charged me full price both times. I highly recommend you look past this company and find a professional mover. I need to repeat, they are absolutely the worst! As an addendum - after arriving late, they decided to make a stop in between locations. On our 7-8 mile move they arrived 1 hour after us - we left at the SAME time. They indicated they got stuck in traffic - whereas somehow we did not.. They of course charged us for this hour.

If I could give them more than 5 stars I would!!! Moving 2B Better provided me with quality service…read morefrom the quote to loading up my uhaul! After our initial call they came over to give an in person estimate which was around the ballpark of what competitors quoted but they offered a flat fee which I prefer for these kinds of things. They called the day before to confirm and arrived promptly the day of the move. These guys went above and beyond when they kindly volunteered to help me drive the uhaul from the pickup location to my home. Even with this interruption they finished packing my 1 bedroom apartment in 3 hours! They came fully prepared and ready to go. I couldn't recommend them anymore, I've moved many times and never received this level of service!

From the owner: Are you ready to move into your new apartment or home,but don't want to deal with the stress and…read morehassle of the actual move by yourself? At Moving 2B Better we understand that moving into a new space is a very exciting experience ,however it can also be a stressful one. Our goal is to make your move as worry free as turning the key to your new residence. Our guys have all been in the industry for 10 + years and will treat your belongings like gold. We are professional, punctual, and we offer some of the most competitive rates in the DMV area. Please don't hesitate to call or email us to assist you with the next move in your life.

DO I HAVE TO GIVE A STAR AT ALL?! I bought this deal off Living Social (LS) (July 2019) for $79…read more(was regularly $99 but LS had a % off code). The FINE PRINT STATES: "Additional fees may apply if additional movers are needed outside of what the promotion offers." I called today to schedule this 3 weeks in advance and less than a mile to move. Told her I didn't even need their truck, but I could use the 2 men. She tells me there is *****a ONE TIME $99 gas charge*****. Not even the FINE PRINT says anything about that. Thankfully I had called on the 3rd day to cancel and get my money back. I'm in Jacksonville, FL and they go by, Luke's Apartment Movers (not Virginia Eagle Movers). SO SLIMY!

Moving was a nightmare for me before I met this company. They are really professionals and they…read morehave an excellent service everything is on time and functional. Thank you for handling everything with extreme care. Thank you for your service again.

Best Moving Company EVER! I scheduled for Steve F. to come out and provide me with a quote for a…read morepack and move. He was timely and very professional. The day of the move, the movers showed up early but it worked out. David A. and crew got the job DONE!!! They were about their business taking great care with packing and securing my property. Due to some unforeseen circumstances, I had already packed my master bedroom and later completed the kitchen/dining room. Therefore, they completed the remaining three (3) levels and did a FANTASTIC job. I've never experience such experts with great customer service. The last movers I hired, dropped a case of Cooperhawks Wine and never replaced it. I would highly recommend this company, if you are looking for quality service. The pleasant surprise was that since I had packed some of my rooms, the quote went down because the Time & Material was less. So glad that I took the recommendations I received on Perry's, and decided to contact them.

My experience with Perry Moving and Storage started out really strong with professional courteous…read morestaff who knew how to do their job. But after the move was completed and my belongings were unloaded at my new house, everything came undone. We actually moved fewer items than originally planned and they took one day less than planned to conduct the move. Based on that, we expected the final invoice would certainly be no more than their estimate. Much to our surprise, Perry sent us an invoice for an additional $1846, which was 17% more than the estimate! For more than two months after the move, we went back and forth on the upcharge with Perry, including with one of their vice presidents, Brad Payne, asking them to explain the rationale for such a large upcharge. We thought they should zero it out given they moved less than originally estimated and took less time than planned. They never really explained why this additional charge was warranted and asked us to pay the full $1846. Incredibly disappointing. We reluctantly paid it, but I strongly recommend avoiding this company. Find someone else with ethical business practices.

I have had the absolute worst experience with Flat Rate that anyone could possibly have. I…read moreseverely regret the decision to hire them Not only were they 8 days late with my delivery - but they completely stopped communicating. No calls, no updates about a delay, no messages. As my delivery day grew closer - I started calling them, they would put me on hold and then hang up. no one ever called back. I had to cancel a business trip (incurred costs on airfare + hotel) in order to be at the house to receive my belongings. They also charged me an extra 2500 the day they came to pick up my things. I had literally no choice but to pay. When they finally did deliver - they didn't unpack me. I had paid for the packing and unpacking service - and I ended up having to hire people to unpack me. I literally didn't get the service I paid an extra 2000 for. Do NOT use this company! Moving is one of the most stressful things a person can do, and this company made it 10x more stressful.

There was a reason they were available when no one else was - after a fairly simple one bedroom…read moremove they broke a marble table, a dining chair, and a lamp. All with little apology and still requesting a 20% tip