I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

I've been with this Security Public Storage Branch for years! I am very satisfied with them. Eric…read moreand Joshua are amazing. And Sara who is no longer with them was equally terrific. All of the staff are helpful, courteous and super friendly. It is a clean, safe facility. I highly recommend it.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

Had a bunch of stuff sitting in storage for years and finally decided to deal with it--some was…read moregoing to a new storage unit, some back home. Honest Hands was amazing from the start. They got back to me super fast, gave a great quote, and were really easy to work with. The move had a couple stops and a lot of moving parts, but they handled it all like pros. Super friendly, super efficient, and just made the whole thing way less stressful. Highly recommend if you need movers who actually care and get the job done right.

Clean, secure, limited parking to unload. Nice attendant on duty that was helpful first time I…read morearrived.

I've been storing at the facility on Butler Road for years. It's awful and I've only been sticking…read morewith it because it would have been too much of a hassle to move all my stuff. My storage unit has had water leaks and mouse infestations. In both cases, when I complained to management they did nothing. Fortunately I stored my things in plastic bins so the mouse poop, dead mouse corpses and water did not reach my stuff, but still it is disgusting. The on-site management used to be this nice guy who was helpful, but he's gone. Now they often have a bratty young woman who has actually hung up on me when I called about the elevators. The latest is that both elevators have been out of service repeatedly over recent months and the management could give no timeline for when they'd be repaired. My unit is on the third floor so that meant I couldn't remove anything heavy. That is the last straw. I have finally had it, and a friend and I are going to move my stuff out next month.

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

Overall I am satisfied with the space and the stuffing…read more Check in was fast, I got on board very next 10 minutes. Employee offered me her help and introduce me to the storage room. There was a carpet on the floors: I found it very efficient and it gave me a sense of comfort and confidence. They have everything I need, the locker was in: brand new. One minus: the restroom is on the first floor by the office. However, from my past experience, that was the normal practice. There was some doors needed a restoration, but cmon - that's an storage space. They have a free (for the clients) covered garage to unload stuff and a outside parking. What's good is that just a one block away is the police station, so the Neighborhood is safe. I had some concerns about the clients and restroom with no toilet paper, but it was fixed. I would recommend the facility! P.S. I shot some of my videos for the YouTube channel: shall upload soon!

We have been renting a unit for almost 4 years -- the monthly fee has skyrocketed over the last…read moreyear, nearly tripling. Since we first got the unit, service, safety and facility condition have plummeted -- Door locks broken, Broken elevators (without notice), Security doors broken and poor customer service.

If you're a college student, look elsewhere for storage. The employees are hard to find on…read moreproperty and will say one thing then do another, especially on move out date.

They did a great job and made my move easy and simple. I will definitely use them again. I wish I…read morebought my moving boxes from them too.

Rent elsewhere. This business used a bait and switch game. You sign up and low and behold the…read morerate immediately doubles and without notification. Get a more trustworthy place. This really is not

I visited Extra Storage for materials and boxes for my storage unit. Owin, the store manager, gave…read moreme great customer service. Thank you very much. I will be telling others about Extra Space Storage for their storage needs!! Thank you, Ms. Ann

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!