My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

All around great service. Hard workers, punctual and careful. There was no hassle. I just let them…read morework and they completed my task. I'll definitely be using them again.

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

This is a beautiful car storage facility. We have a 1987 corvette that will be taken care of in…read morewinter months. Met the owners, Danny and Claudia - they are super friendly and accommodating. Highly recommend.

From the owner: Revive Auto Vault is a premium automotive care and storage facility created for car enthusiasts who…read moreexpect more than a basic wash or detail. Located in Kensington, MD, we specialize in luxury car storage, professional car detailing, hand wash car washes, and advanced paint restoration. Our secure, climate-controlled indoor storage is designed to protect luxury, classic, and exotic vehicles, with 24/7 security monitoring and controlled access for complete peace of mind. Whether you’re storing a collector car long-term or safeguarding a weekend toy, your vehicle is always cared for and ready for the road. We offer a full range of automotive services, including full car detailing, interior and exterior detailing, hand wash services, and paint restoration using the RestorFX system. Unlike traditional buff-and-shine methods, RestorFX delivers permanent paint restoration results that last for years, restoring gloss, depth, and protection without repainting. At Revive Auto Vault, every vehicle is treated with precision, care, and respect. From daily drivers to prized collectibles, we provide the expertise, security, and attention your vehicle deserves.

Ecellent service and many units available. The place is spotless and has abundant dollies…read moreavailable. It's very convenient, right off 270, easy to get to.

We rented a 10 x 10 storage unit on the second floor of the W. Montgomery Ave Rockville MD location…read moreabout a year ago. The unit was fine. Clean, well lit and fairly easy to get to. Some minor complaints are that there is only one elevator per side of the building and the elevator doors close way to fast to get your stuff in. Every time you enter the building or use the elevator, you have to enter a 10 digit code. That means every trip to your vehicle, you have to enter a code. While the security is nice, we spent way too much time squinting at little keypads that are mounted too low for me to see without squatting. Our biggest complaint is the changing prices. It one year, the price was raised twice. We could have locked in a 2 year price, however that involved pre-paying the whole thing up front. Thousands of dollars. Overall, the facility is nice and the staff is great.

The scammiest of industries. Sure, the teaser rate is competitive. But trust me, it will not last…read more PS will jack up that rate, sky high, six months later, and it will continue jacking up the rate, again, and again, and again, until you finally come to your senses and quit this shell game. The Maryland Attorney General Office of Consumer Affairs would do well to perform a "sweep" investigation of the rental hike practices of PS and its brethren.

DO NOT GO HERE !!!!…read more This is a WARNING for ANYONE who is considering this place or any Public Storage facility for the matter. I haven't even officially got my storage unit yet and after my experience today I will NOT ever with this company. I purchased 4 large boxes on 4/17 , I got to my apartment and realized I only had 3 . I figured since I live right next to the building I can just return when I plan to actually get my unit to get my additional box. I did that today , and I was told by the first front desk manager that there is nothing that she could do and that I couldn't PROVE anything. What kind of scam is this ? And how many times do you scam people out of their money? I asked for corporate number because at this point this is ridiculous. So because you all failed to give me my 4 boxes I paid for you now have the nerve to question my integrity ?! So I called corporate and was given the district managers # which is fine. I was suppose to finish my reservation today so the location ended up calling me later in the day The second front desk lady who I was talking to was extremely unprofessional and once again accusing me of lying . I asked for her name several times on the call and she hung up on me..... Make it make sense.... what do I have to gain from lying about getting a cardboard box that I never received !!! I just want my money back at this point I don't even want the box. I have never been so disgusted in my life. I have a pretty peaceful drama free lifestyle and I like to keep it that way therefore I will NOT be moving my things here. I am so happy I found out NOW how awful this place is before I put my things here. I will be yelping again once I hear back from the district manager. Hopefully they resolve this.

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

Ever since my Mom passed away, I had tremendous assistance in putting Mom's things in storage. The…read morestaff also has been helpful with other details. Definitely recommend this team and facility.

False advertising. Rate will increase 2-3 times every YEAR. $29/month turned into $65/monthread more

I initially rented a unit on 03/14/26. The manager was personable, knowledgeable, explained…read moreeverything about the facility in detail, and showed me the facility units. The storage facility is clean, bright, modern, climate-controlled, secure, well-kept and well-managed - everything one would hope for In storing their belongings. The initial unit monthly price is fair/competitive for the Kensington/Rockville area, but I am concerned about the floating rate increases after six months. It would be nice to lock in a set rate for at least one year. As I understand, there is no cap on rate hikes or the frequency of hikes In Montgomery County (MC). This seems to be a new trend in storage unit facility management where a corporate third party oversees pricing for a storage facility by using a computer algorithm. Many different major local storage companies have subscribed to this third-party practice in MC. For a consumer, it is difficult, impractical, unnerving, and seems unfair in trying to manage one's storage/moving costs in one's budget with these price increase unknowns. Before moving one's belongings into any storage facility unit, one should consider the length of time the unit will be needed, the possibility of unlimited rate hikes in planning their budget, and future moving costs. I rate this facility FIVE (5) STARS because they earned the rating at my point of sale.