Kensington Auto Clean performed a phenomenal detail on my 2021 VW Tiguan. My daughter became car…read moresick and vomited and the car smelled horrible. They took their time to clean the vehicle inside and out. My wife and I fell in love with our vehicle which has a showroom shine. The cost of the work performed was a great value! Outstanding work and we will be returning!

We have taken several cars for fast, impeccable repairs (matching 5 year old, custom paint, no…read moreless!). Zero judgement on the things we've done to need their service, and we are always met with kindness. We've suggested them to family and friends, all of whom have been thrilled with their work. 5 stars all the way!

I wish I had read these reviews before signing up for their monthly unlimited plan. I go because…read moreit's convenient and they have locations near work and home. I try to go as often as possible to get my money's worth, but it's a commitment. I just went this morning to their Kensington location -- overall, unimpressive (again). I've been to both the Kensington location and the one on Rt. 7 in VA. Both have very weak dryers. I always have to hand dry, if I have time, but that adds another hour if I include vacuuming. Otherwise, water spots on windows and chrome accents are a given. Some of the staff are nice enough, but they literally don't have any contact with customers unless you're signing up for a monthly plan or have difficulty getting the gate open. I did have one experience where I had to go to the bathroom really badly. The attendant at the gate said to go in the building. A woman stopped me and said restrooms are for employees only. I pointed out that her coworker had just said I could use it, and that I needed to go very badly. She still refused and hardly seemed sorry. There were no other businesses nearby I could use (mostly car body shops and industrial offices). I told her that if she did not make an exception this one time, I'd have to urinate in my pants or on the side of the building. She just shrugged, and I just watered their shrubs. It was a little demeaning but not as bad as urinating myself. One other negative experience with their staff, this time at the Rt. 7 location, occurred when the attendant yelled at me from across the parking lot to move out of the vacuumed parking space to dry my car. I told him I wanted to dry my car before vacuuming because I didn't want water spots, but that I'd be using the vacuums soon. I added that I wouldn't have to if their dryers worked properly to begin with. He instructed me to park in the spots without vacuums. My question is, if the vacuums are in such high demand, why not install vacuums in the spaces that don't have them. I also would have been more receptive to move if he had come over politely and explained that there was high volume and would appreciate it if I would move my car as soon as possible; or better yet, helped me dry my car so I'd finish faster and then vacuum. All of this would be tolerable if the wash was at least top notch, but it's far from it. The bottom of my doors are always left dirty, and I drive a high SUV, so it's not like the wash cloths on those rotators and water jets can't reach those areas. Overall, there just isn't anything special about this chain, albeit I've only been to two separate locations. Some of their competitors have compressed air that you can use to blow debris from tight places where the vacuum can't reach, like cup holder crevices, air vents, under the hood leaves, etc.; and some even offer reusable drying clothes. I guess if bathrooms are too much to ask for, these other "perks" are a bridge too far. I will be moving to VA soon and my experience has not inspired loyalty. I plan to cancel my membership soon thereafter -- there are just too many better places to have to put up with staff attitude, lack of basic customer services, and mediocre washings. Also, I'm even less tolerant of businesses that ignore customer complaints on social media, as this one appears to be doing with many customers on here.

They have very bad staff, they don't respect people. You call the manager and say that this is the…read moreproblem, he tells you to mind your own business disrespectfully, we are like this, if you don't want to come, he won't come.

When you get car repair work done, the shop will tell you not to use automated car washes for at…read moreleast three months. For any of you in this part of the country, you know three months is far too long to go without a car wash. Thankfully, I have always been fastidious about my car and so I still had a trunk with all the custom detailing supplies I would need. Flagship had what I needed: self-service car wash bays where I could be sure not to damage the still curing car paint. They have a set of token machines. Bring your dollars. The card readers did not appear to be working. I got six dollars worth of tokens and that was plenty to wash a medium sized sedan. They even use warm water, which was nice. I was able to pull forward and complete my hand detail with microfiber cloths, waterless car detailing spray, glass cleaner, and tire detailing gel. My whip came out looking in Bristol fashion. I will continue to go there until my three month mark passes. Car detail well, my friends!

They were quick to respond to my review and asked me to reach out but when I did, no one responded!read more

Drive thru like a gas station but at a higher price. Then you have the opportunity to vacuum out…read moreyour car yourself if you want to. I thought I was paying to have it all done for me, but it turned out not to be the case.

If you go to this place don't bother, they don't know what their doing, i pay 36$ for my left the…read moresame way as i brought it, and the price not worth it, definitely saved yourself a bad experience !! Do not come here!!!

It's an automated car wash what kind of stuff can you really say about it? But in this area being…read moreable to wash your car for nine dollars and have it be decent is actually a pretty good value. It's not one of those places where when you get done there's a big rack of vacuums and air hoses for you to finish the interior. But if you're just looking for a place to wash off the salt and give it a nice shine it does what you need.

Fast, easy, inexpensive. Perfect for the winter wash after each snow/road treatment storms.read more

I want to update the previous review as Mr. Wash reached out to me and was professional and…read moreapologetic for my experience. Thank you for handling my concern.

AVOID!!! I went here for a car wash and this place signed me up for a monthly subscription without…read moremy consent! $709 dollars stolen over a period of months on a bank account I don't really use so I didn't catch it for many months. My bank says they can't get it back. Scam artists. Avoid at all costs!!!!! I should show up in person but it's a horribly inconvenient location for me.

had a wonderful experience with Trent today! I received a text that he would arrive around 9 and he…read moredid, shortly before actually. He was flexible while trying to figure out where to park my car to work around the movers I also had at the house. He put so much effort into my detail, the car looked brand new! And it had never been detailed before and had lugged around 2 toddlers and a dog for the past 4 years so you know he had his work cut out for him! Professional, kind, and just overall made the whole process of moving and getting ready to ship my car a little less stressful with a job well done. Highly recommend requesting him! Regarding Sharp in general, booking online was easy with a lot of availability! My only comment is that I didn't get any kind of confirmation at the time of booking which made me nervous, but I called and they quickly confirmed my appointment. Their standard is to confirm the appt two days before via text, which they did! Just something to be aware of!

Trent and Jeremy did and amazing job detailing both of my vehicles. They both demonstrated great…read moreattention to detail and addressed any questions I had.

This location is over priced to start, but I stopped anyway to get a Carwash along with gas. The…read moregas pump was extremely slow to the point where it took almost 8 min to fill my vehicle. On top of that he carwash was not open and there was no sign indicating this. So I overpaid for gas that only got to get my car washed and didn't even get that done. Bad experience all around.

The area is well lit clean, gas pumps clean not smelly and greasy. The gas prices reasonable.read more