I am always received amicably and professionally. The workers are efficient and helpful. I want…read moreto specifically site Sebastian at the Rockville Flagship, who helped with a loosened hubcap and kindly instructed me how to shift into neutral on my Tesla! He went out of his way to rescue my loose hubcap which I scraped along the cement while leaving the pay station.

DO NOT USE SELF SERVICE VACUUMS. The self serve vacuums do not work properly. Very weak suction. I…read morepaid $5 for 6 tokens. 2 tokens for 6 minutes of vacuuming with poor suction. They refused to give me a refund. Don't waste your time and go elsewhere.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

Chas was professional and worked quickly, completing the interior detail and external wash in two…read morehours. Would book again and recommend to others.

It's an automated car wash what kind of stuff can you really say about it? But in this area being…read moreable to wash your car for nine dollars and have it be decent is actually a pretty good value. It's not one of those places where when you get done there's a big rack of vacuums and air hoses for you to finish the interior. But if you're just looking for a place to wash off the salt and give it a nice shine it does what you need.

Fast, easy, inexpensive. Perfect for the winter wash after each snow/road treatment storms.read more

Service has gone way down. Not worth it. Don't get the unlimited membership either…read more After the remodel, I expected better. They really cut corners, and don't do a good job. The interior is where they really rip you off. I complained, and pointed out that they missed a lot of spots. Dude tried to tell me, that for all that I should get my car detailed. My car isn't filthy. However, if im forking over $40, my car should look better then what I brought it in. Their motto is to squeeze in has many cars in, and do the least amount of work. I don't know what products they use, but it's not good quality. My car shouldn't have water marks. Seems like they recycle the water, because my car didn't look clean after 2 runs. The employees that wash the car are decent but can do better by not rushing through the cars. Don't get the unlimited car washes not worth it. I'm stick with my neighborhood car wash.

I used this place a few times. But unfortunately, their automated brushes nearly always left new…read morescratches on my car. So I stopped. The reason is obvious. They are an extremely high volume business and their machines see constant wear and tear. So no, their brushes won't be perfect. There will be edges and rough parts, or even debris stuck in them. And of the hundreds of cars that go through each day, probably a small percentage of customers even notice. There is no point in complaining to staff about it because they will simply deny it and there is no way to prove it. So do yourself a favor and seek out a touchless car wash instead.

Worst car wash I've ever been to. First, this is not a touchless car wash as advertised. It is a…read morefull touch car wash, including people wiping the car off at the end with dirty rock filled rags. Also, they taped my mirrors up and rush you to drive out of the exit when it finishes, but I can't drive with my mirrors taped. I don't like them putting tape on my car without asking me either. Finally, at the beginning, I always turn on car wash mode in my car. But I was clicking the car wash mode on the screen and the guy outside my car yells at me to tell me to pay attention to him and not look at my screen. There was no reason for him to get frustrated as it only takes maybe 15 seconds or so for me to turn on the mode. In addition to all of that, my car is not even clean. There are still bugs and dirt spots all over the car and the windshield is dirty even though I paid for the upgrades.

The touchless car wash was just okay. For the price, I expected a more complete clean, but there…read morewere still streaks and dirt left behind. It's convenient and quick, so it works in a pinch, but the value isn't quite there compared to what you pay. Decent for a light rinse, but not worth it if you're looking for a spotless finish.

They are so helpful. When I go to get my car washed I stop by there to get my air tire pressure…read morechecked and they don't charge but because of their service I always give them $10.

New to the area and wanted to check out this car wash. I got the #1 wash. Between my seats, cup…read moreholder and back seats weren't even wiped down or cleaned. Very disappointed.

I wish I had read these reviews before signing up for their monthly unlimited plan. I go because…read moreit's convenient and they have locations near work and home. I try to go as often as possible to get my money's worth, but it's a commitment. I just went this morning to their Kensington location -- overall, unimpressive (again). I've been to both the Kensington location and the one on Rt. 7 in VA. Both have very weak dryers. I always have to hand dry, if I have time, but that adds another hour if I include vacuuming. Otherwise, water spots on windows and chrome accents are a given. Some of the staff are nice enough, but they literally don't have any contact with customers unless you're signing up for a monthly plan or have difficulty getting the gate open. I did have one experience where I had to go to the bathroom really badly. The attendant at the gate said to go in the building. A woman stopped me and said restrooms are for employees only. I pointed out that her coworker had just said I could use it, and that I needed to go very badly. She still refused and hardly seemed sorry. There were no other businesses nearby I could use (mostly car body shops and industrial offices). I told her that if she did not make an exception this one time, I'd have to urinate in my pants or on the side of the building. She just shrugged, and I just watered their shrubs. It was a little demeaning but not as bad as urinating myself. One other negative experience with their staff, this time at the Rt. 7 location, occurred when the attendant yelled at me from across the parking lot to move out of the vacuumed parking space to dry my car. I told him I wanted to dry my car before vacuuming because I didn't want water spots, but that I'd be using the vacuums soon. I added that I wouldn't have to if their dryers worked properly to begin with. He instructed me to park in the spots without vacuums. My question is, if the vacuums are in such high demand, why not install vacuums in the spaces that don't have them. I also would have been more receptive to move if he had come over politely and explained that there was high volume and would appreciate it if I would move my car as soon as possible; or better yet, helped me dry my car so I'd finish faster and then vacuum. All of this would be tolerable if the wash was at least top notch, but it's far from it. The bottom of my doors are always left dirty, and I drive a high SUV, so it's not like the wash cloths on those rotators and water jets can't reach those areas. Overall, there just isn't anything special about this chain, albeit I've only been to two separate locations. Some of their competitors have compressed air that you can use to blow debris from tight places where the vacuum can't reach, like cup holder crevices, air vents, under the hood leaves, etc.; and some even offer reusable drying clothes. I guess if bathrooms are too much to ask for, these other "perks" are a bridge too far. I will be moving to VA soon and my experience has not inspired loyalty. I plan to cancel my membership soon thereafter -- there are just too many better places to have to put up with staff attitude, lack of basic customer services, and mediocre washings. Also, I'm even less tolerant of businesses that ignore customer complaints on social media, as this one appears to be doing with many customers on here.

It took 2 months to cancel my membership from these money hungry vultures…read more They took a payment out for August on July 30th and when I roll up 2 weeks later, my membership is canceled.

Left my bmw truck spic and span! Super clean and worth the price. Definitely better than the…read moreaverage car wash.

Andre detailed two of our cars and the work was fantastic. Very satisfied with the results and will…read morebe requesting his services in the future.

Best in the area of Rockville offering good service and high quality ,they clean my seat it came…read moreout amazing

Car was detailed to perfection. No stone left unturned. Very responsive and right on time.read more

Great-- get to use all the doodads and products to detail your own car. Very handy! Would go more…read moreoften if it were closer

I use the Eco Car Wash at Capital Gateway and the service is always outstanding. Everyone is…read moreresponsive, efficient and they do a great job!