I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

I initially rented a unit on 03/14/26. The manager was personable, knowledgeable, explained…read moreeverything about the facility in detail, and showed me the facility units. The storage facility is clean, bright, modern, climate-controlled, secure, well-kept and well-managed - everything one would hope for In storing their belongings. The initial unit monthly price is fair/competitive for the Kensington/Rockville area, but I am concerned about the floating rate increases after six months. It would be nice to lock in a set rate for at least one year. As I understand, there is no cap on rate hikes or the frequency of hikes In Montgomery County (MC). This seems to be a new trend in storage unit facility management where a corporate third party oversees pricing for a storage facility by using a computer algorithm. Many different major local storage companies have subscribed to this third-party practice in MC. For a consumer, it is difficult, impractical, unnerving, and seems unfair in trying to manage one's storage/moving costs in one's budget with these price increase unknowns. Before moving one's belongings into any storage facility unit, one should consider the length of time the unit will be needed, the possibility of unlimited rate hikes in planning their budget, and future moving costs. I rate this facility FIVE (5) STARS because they earned the rating at my point of sale.

This place close two days a week. Only one person working there during the day. Front side elevator…read morebroken six months ago, never getting fixed . Now back side the elevator broke again. I have a couple storage units in the third floor. I have to carry the stuff up and down.and paying the full price rent every month!!!!! ??????

I was attended by Jason who is an amazing person helped me out and even gave me a lock for my…read morestorage since I'm a new user he gave me plenty of advice and was sooo helpful definitely recommended

I reserved the unit online and canceled 2 hours later, tried to chat with customer service and got…read more"disconnected" Find a reputable company.

He came out and he filled my propane container quickly and efficiently, and he was very friendly…read moreand polite.

The customer service here is terrible. The staff are untrained, rude, and unwilling to take…read moreresponsibility for mistakes. I had reserved a tow dolly a week in advance, but when I arrived to pick it up, I was told they didn't have it. Instead of admitting they had double-booked, they gave me excuses and false hope by saying there was one available at another store an hour away. They assured me it would be ready when I got there, but when I arrived, the workers at that location had no idea what I was talking about. Completely unprofessional and a huge waste of my time.

I called, showed up in person & spoke with Lillian about canceling my Storage a week a head of…read moretime. My card is no longer being used to pay for my unit but now another person's unit. I am struggling right now & have moved the funds to another account. But as we all know more than the concern of funds is the issue of my credit score. I discovered an ExtraSpace payment via email at 5am. By the time their location opens & their processing center actually stops using my card. My credit score will have dropped 50 points. AGAIN. It's not how you start its how you finish. I WILL NEVER RENT FROM EXTRA SPACE STORAGE AGAIN.

0 Stars if I could. There was allegedly a flood and the employees went into my unit, took my…read morepersonal property that was allegedly "damaged" and disposed of it. The office has failed to provide photos of what was disposed of or why it needed to be immediately disposed of without providing me the opportunity to pick up the items. No manager will contact us back. Left numerous calls, voicemails, emails.

Started leasing a unit in March of 24, in July of that same year they doubled my rate due to…read more"market conditions" I looked this up and they upped the rate as soon as they were legally allowed. Then just got a notice one year in that they were doubling my rate again. Not to mention the maintenance of elevators and other common areas at this location is lacking.

Rented a unit in March and moved our things in. Only three months later, we've just received notice…read morethey are (literally!) doubling our monthly rate. They have our email and phone info of course, but we got the notification via a postcard. The postcard says their rates are "adjusted depending on current market conditions." There's no way "market conditions" caused them to have to double our rent in the last three months.

I am so appreciative of Tri Mini Storage. The property manager at their Parklawn location has been…read morebeyond helpful to me, showing me available units and getting me set up right away. I needed a unit very fast, at a reasonable price, and Tri Mini Storage was able to do that for me. It is a family owned and operated business, so it really feels as though the staff there really cares about its customers. I also like that all the units are on the ground level (so no elevators), and the property is gated. Great storage business! I highly recommend to anyone looking for an inexpensive self storage option in Rockville.

From the owner: Tri-Mini Storage in North Bethesda, Maryland, is the obvious choice for a clean, safe storage…read morefacility. There are storage units available that can fit any amount of belongings, and even storage for vehicles. Don't trust your property with anyone but the trusted team of Tri-Mini Storage.

Hours do not reflect office hours, which is frustrating when trying to get in for the first time.read more

It was so easy to check in and it was clean and everything I asked for was there. The staff was…read morealso really helpful in deciding what size space I would need. I would recommend this place! The only downfall is that the front desk it's hard to get a hold of if you're trying to call. In person that was a different story they were very helpful

Secutity Public Storage in Bethesda definitely has to be the best run business in the storage…read moreindustry. The facilities are state-of-the-art, they have a wide variety of sizes and options to accommodate any potential customer, and they have an on-site store with an outstanding selection of moving and storage related items to help pack, organize, protect and secure your belongings. And last but not least, a special mention should go to the staff. They are friendly, knowledgeable, helpful, and even charming. This place rightfully deserves the top possible review rating.

I'm so happy I chose Security Public Storage! The staff is super friendly and always willing to…read morehelp. The place is spotless, easy to access, and I feel 100% confident storing my belongings here. The security is excellent and the on-site managers really make a difference. Great experience -- thank you SPS team!