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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated 3 months ago

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    2 years ago

    Great customer service. Stay was grear.clean space. Management is grate. Great great great great life storage.

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    14 days ago

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    Potomac Moving Company - Before head out to do a long distance move to NYC

    Potomac Moving Company

    (110 reviews)

    Great company, who moved me same day between states. Very flexible, friendly and professional. Will…read moreuse them again!

    It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (73 reviews)

    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    ***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

    Universal Movers

    Universal Movers

    (47 reviews)

    Pleasantly surprised after reading some of the reviews but I couldn't pass up the lowest price…read morearound. I really lucked out with David and his crew (had fingers crossed that I didn't get Moshay). The quoted time to start was 9:30, the crew of four showed up around 9:20. As mentioned in other reviews, these guys went straight at it, no muss, no fuss. My house was fully loaded in around an hour. Preparation is key in a move if you want to save money. I bought mattress bags and industrial rolls of saran wrap to wrap all my furniture. I was fortunate of being able to use a mini-van to move my flat screen TV since I didn't want them to throw any misc. charges at me. The only thing I really wanted the movers to do was move boxes and move furniture. I didn't want them to wrap or pack a thing! I forgot to wrap my dressers so they used their moving blankets which were free of charge. The offload was also very efficient. I happened to be moving right down the street so the entire job took just under 4 hours. After reading some of the reviews, I was a little weary of their "miscellaneous" charges that they might try to add. David didn't pressure me with ANY extra charges! I was only billed for 4 hours of work which is their minimum for any job .

    This was my first time using movers and I wanted to like this company so much more than I did…read more It started well. I asked for a 9 am slot. Sharon called the day before to confirm and told me they'd be there between 9 and 9:30. They arrived at 8:45 (points for punctuality). I wanted to be completely moved out of my 4th floor walk-up in 2 hours. Between the 3 movers, my boyfriend and I, and a few friends, we hit that deadline on the nose. These guys were like a mule team! There was no chatting or checking messages. From the time they arrived until they left, they were working. They didnt even stop for water until I offered them some. There wasnt much for us to do because they were so efficient. So why the low star rating? Well, things went sour soon after they arrived when one of them (a tall, thin middle eastern guy. I think his name was Moshay) started trying to price gouge us. I read the fine print in the contract which said they charge extra to wrap mirrors & TVs. Since we'd already wrapped most of our breakables in thick layers of bubble wrap (and were wrapping the rest when they arrived), all they had to do was wrap their "complimentary" blankets around the stuff and get it on the truck. Imagine our surprise when ol' Mo tells us that it'll be $10 extra PER MIRROR to wrap & move our mirrors (which I'd already wrapped, mind you), $25 extra per TV and whatever the hell extra they planned to charge us for the couch & mattresses. We said we didnt need all of those extras. Moshay insisted that we had to have them since they didnt want to be responsible for broken items. We said we'd put the fragile stuff on the truck ourselves if that was the case because we weren't gonna pay all these last minute a la carte fees when we already had packing materials and were wrapping it ourselves. By this time I was ready to cancel: I was already annoyed that Sharon increased the price between my initial quote and the scheduled move, and now this. Finally, he said that they'd do the wrapping and moving for $110 an hour. It was "only" $15 more an hour (plus the $10 more than I was initially quoted), so I decided to cough up the extra $100 bucks (which is what it cost after all was said and done) to get this show on the road. I wont outright call it a scam, but their business practices are sketchy at best. They quote you a low rate so that you'll choose them. Then when they arrive, they start piling on fees. In our case, even though we wrapped everything, they wanted to do it their way & charge us. And since you dont know what they're going to try and charge you for until they arrive, you're stuck between a rock and a hard place. They know you won't cancel your move, especially because it'll be too late to book anyone else, so you're stuck paying the fees. Granted, they were still cheaper than most of the other places I found, but I didnt need that headache from them first thing in the morning. Moshay said I should've asked for "full packing". Sharon offered it to me, but she didnt explain what it entailed. To me, "full packing" sounds like they'll pack AND move us, which we didnt need since we'd been packing for over a month. What THEY call "full packing" is wrapping TVs, mirrors and furniture in blankets & shrink wrap to protect it. Had it been explained that way, instead the arbitrary and misleading moniker, this whole misunderstanding would've been avoided. I also didnt like how Moshay tried to coddle me & engage me in several conversations to justify the upcharges or discuss his side of the story. (I am not paying by the hour for that). Instead, he spent the rest of the move trying smooth talk me: offering me unsolicited advice, trying to chat me up, expressing his disagreement with some of our furniture placement choices. I found it insulting because he spoke to me like I was some poor ingénue instead of a paying (and, at this point, pissed off) client, while sparing my boyfriend the same BS. I understand wanting a happy customer, but let the work do the talking. If you deal with Moshay, make sure you control the conversation. He's like a fly: He starts buzzing and soon you're so distracted trying to shoo him away and get on with things that you stop paying attention to what else is going on around you. I'm not exactly sure what time my move started or ended: I just signed the papers (without getting a copy of the receipt!) to hurry and get him out of my house. Based on my own estimate of when they started and ended, the charges seem correct, but if he can distract someone as meticulous, focused and organized as I pride myself on being, he'll probably distract you too. I can't say whether or not I would book them again. They did a very good job: they were quick and efficient and not one of our items was damaged. However, I dont like sneaky, deceptive or underhanded business practices (or people who undermine me because of my gender) whether intentional or not.

    Parcel Handy - Pack and Ship Services

    Parcel Handy

    (2 reviews)

    I won a vintage lamp at an auction in November 2021. I paid Chioneso Jani at Parcel Handy pick it…read moreup from the auction house, pack it, and ship it to my house. Because of the size, I was told it would cost more to ship as it would have to be double boxed. The price was fair and It arrived in good time. Sadly it arrived very broken so I called Chioneso right away and sent an email with several pictures of the damaged box, thin packaging, and the broken lamp. Naturally, she was surprised and she would file a claim with UPS for me. She was very nice and told me Parcel Handy would make this right. I have been calm, courteous, and patient with every interaction. It has now been 6 months since it was shipped to me. Numerous phone calls and emails over the last 6 months have provided me with no compensation of any sort, and now it goes straight to voice mail when I call. So now I am out over $400 for a lamp that I did not break and can't fix. EDIT: 05/11/2022 Chioneso and Parcel Handy has fully reimbursed me and I am satisfied. She told me she got busy and simply forgot. I take her at her word and will likely do business with Parcel Handy in the future.

    The Easiest and most efficient parcel shipping company I've…read moreever worked with. ChiChi were able to not only pick up my item from a local auction house but even help with a light dismantle prior to packing which in the end saved me tons of money ! Highly recommend this company !!! A+ service If you are buying from JayBird Auctions this is the place to contact for Help Mark Illinois

    JK Moving Services - JK Moving crew

    JK Moving Services

    (101 reviews)

    I don't want to jinx anything. I have had a really good experience with JK Moving so far. And am…read morenot expecting anything to change. I have heard of some not so great experiences with moving companies. So I was a little nervous. I have to say Natalie was great to work with. From understanding our needs to explaining each and every question we had with great detail. Natalie was always quick to respond even after business hours (I was expecting next morning responses). The move came about quickly. And in less than 5 days Natalie was able to not only assist with arranging the move, the belongings were picked up and on their way. I'm sorry did I say 5 days? I called several moving companies on Wednesday and the belongings were on a truck the Saturday headed across the country. JK Moving was one of the few companies that could pick up the that soon and was one of the few who's had a deliver window the soonest. Now for price. They were in the bottom half of the quotes with the level of service they PROvide. I was able to receive a more accurate quote (for us lower) than the original because I was able to send a video of everything they would moving by room (Natalie's suggestion). And that was the deciding factor. The new quote made it no longer a competition. Now wound JK kept the promises that put in the quote? And so far they have meet and surpassed expectations. The two gentlemen that arrived to load our belongings were extremely friendly and courteous. Thanked me for meeting in front of the apartment a letting they were to park. They handled ever one of our belongings with care. As well as the building itself. They had carpet over hard surfaces and plastic over the carpet. They clarified what was happening every step of the process. What was most impressive was the additional care and effort they took with the antiques. Now for the finish... Don't know yet because the truck is still on the way. @_Unk_RP

    Worst move out of four in seven years -- unreliable service and poor communication…read more ​I recently hired this company for a full-service move from my Hillside residence to my Benway residence. Having moved four times in the past seven years, I can easily say this was by far the worst experience I've ever had. ​While I appreciate that a supervisor stepped in to correct an initial estimate that was off by a staggering 33%, the rest of the execution was unacceptable: ​Complete Failure of Customer Support: When urgent issues came up on move day, I left a direct voicemail for the supervisor and texted customer service. Neither received a response or follow-up. I was completely on my own. ​Abandoned Items & Property Neglect: When I inspected the Hillside house after the movers left, I found numerous belongings left behind--including my primary television, which I had explicitly asked the crew about multiple times. On top of that, my outdoor shed was left wide open, and the team littered empty water bottles all over my house. ​Damaged Furniture: A piece of my furniture was damaged in transit (I have photos documenting all the damage and abandoned items). ​When paying for a full-service move, a customer shouldn't have to secure open properties, clean up trash, make extra trips to retrieve missing belongings, or deal with damaged furniture and radio silence from management. ​I am still waiting for a clear resolution and explanation regarding how this company plans to handle the damaged property and severe lapse in service. Avoid if you expect professional, reliable service. ​-- Jessica

    Extra Space Storage - selfstorage - Updated September 2026

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