I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

This should be an important review to read because I hired Dynamic for a BIG move--3000sq ft of…read morebelongings moving across country over 1700 miles. Wondering if they are capable of handling a long distance move? Read on.. I received 4 quotes and felt the most comfortable dealing with Tony @ Dynamic. Some companies want to only do a virtual estimate on your phone and not come in person. He even came out a second time, in person, as I had downsized considerably and wanted to get the estimate updated based on the belongings I had left. They do flat-rate pricing which makes everything a lot easier. Did I mention their prices were also very competitive? A lot of companies see a TV, bed that needs disassembly, etc. and then tack on fees for the boxes, taking apart that particular item, etc. Even for transport up the hill I lived on. The pricing I got was for a 26 ft truck, with another flat price for an additional vehicle. Everything was included otherwise (and I had lots of oddball furniture, multiple TVs, shop tools, etc.). They also do not share your space with other customers. When the move day came, they were really careful wrapping, padding, and getting everything neatly organized into the truck. They had just enough that it overfilled the 26 ft truck. I was worried I would get charged for an additional vehicle, but Rodolfo had the idea of using a trailer attached to the 26ft truck's hitch, and only charged a nominal fee to add that on. Awesome! When we arrived, the crew unloaded in a half day and placed everything where I needed it. There was no delay in arriving--it was literally as fast as they could get there cross-country. If you can believe it, nothing at all was broken or damaged and at this point I'm fully unpacked. They were really accommodating unloading and even got a 300+ lb arcade machine down a basement staircase (not a walkout basement.. and this was a 29.5" wide arcade in a 29.5" wide staircase...), which I was thrilled about since I didn't think it would be possible. Top ratings from me and I would easily trust them to do another move. I've already sent them referrals since the move.

Highly recommended them! You will never be disappointed using them, we are…read moreamaze and so thankful to have found them. They went above and beyond to make sure our move went smoothly. Thank you to all the movers who helped us - we are so grateful!

worst place! delivered my package 7 days ago exactly, and it's still not been scanned by usps, I…read morecalled twice... before the weekend to ask when does usps pick up packages... she informed me twice a day, I let the weekend past now it's a week later I called today to ask she immediately said" this is not usps, you need to call usps" and then just hung up! yet THIS is where I dropped my package off to be picked up, apparently usps never recieved my package or I wouldn't be calling!!! I'll never take a package here ever again! if you can go to a usps, do ittt. don't risk your package being lost/stolen

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

In the less than one year that we have had our storage unit there for my husband's motorcycle, they…read morehave raised the rate over $100. When we went in today to tell them that the Public Storage right around the corner was offering almost $100 less they basically said "go there then." So we closed our storage unit here, went around the corner and saved $96 per month! Great way to do business guys!

Darryl at the front desk is very rude & unprofessional. I was interested in getting a unit from…read morethis facility so I decided to stop by to checkout the size samples they have inside the office. It was a few minutes after 9 so i figured it was open & the online Website said it was open so i go , pull on the door & it's locked , I look inside & see a black male sitting in an office & I figured he would come & open shortly , another customer shows up right after me , I tell him that someone will come open soon , so Darryl comes to the door & says to me " WHAT" you "ain't " coming in , it's not 9:30 yet , so I told him he did not have to speak to me in that tone of voice so he proceeded to tell me that he was not on the clock yet so pretty much telling me that he could speak to me however he wanted as long as he was not on the clock. After that I decided to get online to let others know about " Darryl " & what do I see , others also complaining about his nasty personality & attitude... Long story short, I'll be taking my business somewhere else.

Thanks to the Clifton team and an extra thank you to AJ for being so helpful! AJ was patient, quick…read moreand understanding with getting my packages situated and answered all questions with knowledge and grace. A+ service!!

Great customer service. Always helpful and provide get solutions when needed. Quality and great…read morevalue for the money.

I used them for the first time today and they did a terrific job. I needed a large, bulky sofa…read moremoved through a somewhat narrow door, after the original furniture delivery company got the sofa into my house, and then said they couldn't get it through an interior door. Bill and his assistant did the job quickly and professionally without any damage to the house or the sofa. They were courteous and prompt, even arriving early and maintaining excellent communication throughout the job. I highly recommend them, and will definitely use them again if I have any moving needs in the future.

My daughter needed help moving boxes (lots and lots of boxes) from her apartment to a storage…read morelocation. I booked them about a month out, they showed up on time, and quickly moved all the heavy boxes to their truck and on to the storage location. Bill Lamb was so easy to work with; I called him, emailed him, and texted him several times prior to the move, and he always responded quickly. I thought the rates were reasonable and worth every penny. Bill and his team were professional, friendly, and did a phenomenal job. They were on time, worked quickly, and made the move so easy. No one likes to move, but if you need to do so, Bill and his team are the ones to help you. I would definitely use them again and recommend them with no reservations.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.