We love Elways in downtown Denver. Vail, you might want to learn from your other locations. We came for drinks, and ended up with a member of our party getting a tray of drinks poured down his back. The biggest concern was two of the drinks were coffee. The server was very apologetic and upset that it happened, which was understandable. Unfortunately, a gentleman who identified himself as the sommalier came over to try and make things ok, but instead of showing genuine concern for our friend, he offered to pay to dry clean his shirt. Really? Hot coffee spilled down a guests back, and your concern is a $6 dry cleaning bill. He then proceeded to offer a half bottle of wine from a winery in Cupertino, CA. Now Cupertino is known for many things, being in the heart of Silicon Valley, but wine is not one of them. The sommalier was more interested in trying to entertain, than to do the right thing. Btw, he claimed this half bottle of wine sells for $220. And it's the best thing he had in his wine cellar. Long story short, the wine was not good, and from a business standpoint, it would have made more sense to comp our 8 cocktails (especially since 2 of the 8 were just coffee), than to pour crappy wine that we never requested. On the flip side, the two other times we had been in there, earlier that evening, and during happy hour the previous day, the bartenders and cocktail waitresses were wonderful. The cocktails were excellent, especially the blueberry gin sling. read more

What a F**king joke. How can Elway even have his name associated with this place. Slow service. Ross is a freaking idiot. The calamari tasted like I ordered it at a county fair in the fried food tent. Our burgers came out INSANELY over cooked. My brother ordered his Medium Rare. It came out like a black piece of charcoal. My, medium burger came out even blacker than my brothers if that's even possible. We asked for the check and sent our food back. The manager didn't even have the balls to face us or apologize. Sorry we decided to order 20 DOLLAR BURGERS. If that's why we were treated like sh*t then f you. read more

Too bad you can't choose 1/2 a star. A party of four of us went this evening, anticipating the amazing service and food that Elway boasts. The service was slow. They did not keep the water glasses full, they forgot our drinks, one person in our party got a completely different kind of steak than was ordered, and both steaks that were ordered in our party were BLUE, not medium rare to medium. We sent them back and got them back cooked appropriately. Of course, our side dishes were no longer warm when the steak came back. One person in our party ordered a dirty martini and when the waitress brought it, it was obviously not a dirty martini. Strangely enough, before anyone in our party could say anything, the waitress said, "would you like any sort of garnish in that?" She ended up bringing over a little container of olives and juice for our party member to "make at the table." The manager finally came over and when someone in our party began explaining how our service and food had been, the manager kept interrupting with "I'm sorry" over and over without giving the person a chance to explain what was going on. He had no interest in what was happening, as his body language showed; little eye contact, turned away from the party at the table in a "hurry to walk away stance." He did nothing to say "Let's make this right for you" or "how can we make your experience better?" Even after all that, when it came time for dessert, another fail. We ordered from the "3 course meal" menu when we first got there, so our dessert orders were in from the beginning. We were told after our plates were cleared that "the cookies you ordered are made in 8-10 minutes, so it will be a few minutes." Fifteen minutes later, our desserts arrived. By this point we had been there two and a half hours. There were only twenty people in the entire restauraunt, and the manager told us, "Well, we didn't expect it to be this busy off season." The bill was $300.00 and 25% of the food bill (not drinks) was compensated for, but no further discussion from the manager. Everyone in our party felt that 250$ plus tips was far too much for what we got. read more

While we love dining at Elways in Cherry Creek -this experience left much to be desired. What might have been a good meal, was overshadowed by our surly, unhappy, tired bartender, Andy. He didn't greet us as we decided that since it was Monday and pretty quiet, we would just dine at the bar......he plunked down a couple of waters without so much as a "hello." We were the only people in the bar for a while, and he never made eye contact with us, let alone offered up a menu. We had to ask for everything, and finally my dinner companion asked, "what's up, are you having a bad day, Andy?" He said he was tired and low energy. Sorry Andy - Mr. Elway would NOT appreciate that. It completely ruined our evening - he was a dud and should be in the kitchen cleaning up rather than taking care of the public. read more

Dinner in Vail. Service better than in your the past. However we still had several issues. Steak was prepared other than requested but also looked 2 weeks old. Who wants to pay 49$ for a fatty, brown filet? They did replace & comp the steak and gave us 2 desserts. Sommelier highly recommended a wine quoted at $125 -we liked the wine, so we looked it up. One would expect 100-150% mark up from retail, but retail from two sources was 17.99!! (Vivino and the distributor for the wine) That's over 400%!!! The sommelier insisted this was wholesale As if everyone is that gullible... we often eat at Elways in Denver. Never had an issue. We realized tonight why we haven't been back to the Vail site in years!!! There are many quality restaurants in Vail so I cannot and would not recommend this location. read more

They don't respect reservations. Always make you wait 30 minutes or more. Lie about everything. Rude. Very expensive. Food never worth the price or having to deal with horrifying staff -- particularly horrible Maitre D. read more

While the food was good, the manager was horrible. There are better places to diner where the staff appreciates your business. Try sweet basil. read more

Pretty disappointed for a $200 dinner. Steaks were very chewy. 2 of our 4 cocktails were not worth the money. The steak taco appetizer and chocolate cake dessert were great though. read more

Steaks were perfectly done. Sides not so inspired. Pricey. But if your seeking the best steak in Vail then this is the place.

Fantastic food and great service!! We were late getting in (most restaurants were closed already) and they accommodated us with their full menu. My lamp chop fondue was absolutely devine. Definitely coming back! read more

Not the place I remember. Although the service was great the food was mediocre. Both deviled egg dish and caesar salad had unusual spices that did not enhance the dish. I decided to try short rib which server said was very juicy and tender. It was dried up and chewy. We'd been advised by other friends that the place has slipped. Based on our experience I agree! read more

I'd say this is OK; not as good as Morton's but same price range. We had the calamari appetizer. Very lightly prepared which was nice. We asked for the Creole Aioli on the side as it doesn't come with a dip and the kids like it that way. The house salads were cold and fresh. The two items from the kids' menu were very well prepared and presented in a "grown-up" way. Highly recommend the Spicy Steak Chili and the Black Bean Soup. We ordered the creme brulee, which was good but not great, and the Bread Pudding, which my daughter adored. There are a lot of choices in Vail; I'd go to some of our other favorites before I'd come here again. I ordered the least expensive Chardonnay, at $10, and I thought the pour was skimpy. They bring it to you in those little pitchers and pour it into your wine glass. read more

I'm giving 1 star for the desserts. They seemed to be the only thing our group of 7 went crazy for. The service was slow. We ordered 2 different bottles of expensive red wine and after 10 min or more of waiting for each bottle our server came back to say they didn't have the wine. At this point a manager should have come over with a recommendation. But no, we decided not to have a bottle of wine. Now for the main course. Our steaks were room temperature to warm at best. The Brussels sprouts were good and the French fries also warm - room temperature. Epic failure dinner. Over priced and far better choices in Vail. read more

This is an amazing experience. Vail is a wonderful place and Elways is well worth the dollars!

We visited For our 10 year wedding anniversary and we're very disappointed in the service provided by our less than attentive waitress. She barely spoke to us and had to ask for help with any questions we asked her. While the food was delicious and excellently prepared, the poor service and wait time was very frustrating, especially for an important occasion! Definitely not worth the $300 we spent for a bottle of wine and dinner for 2. read more

Had a good meal here during mud season. Not much open then! Two people with me had excellent steaks and I had excellent salmon. My grilled asparagus was sadly boiled - but still fresh and crispy. My complaint is the menu is really dull- it really is a typical 'steak place' with little imagination- but the food and service are good and what you would expect. read more

Unfortunately this is the worst meal we have had in the Vail Valley. We were hopeful since we enjoy Elway's in Denver that Elway's in Vail would be just as good. It is not. The Lodge at Vail in which the restaurant is located just underwent a renovation and we were hopeful that it would be a pretty nice place. Again, very disappointing. The elevators were out, the restrooms were downstairs from the restaurant and we were actually diverted through the kitchen to get to the restrooms. It was such a debacle it is actually funny in retrospect. I took the time to speak with the hotel manager on duty. He took my information to pass on to the hotel's general manager. I never got a call. I hope this saves someone from making the same mistake we did. read more

I've been here multiple times with my husband and we always leave full and happy! Service isn't always the best but food is great, pricey- but worth it! Lamb chop fondue is a must! I also love their filet- they season their steaks perfectly! They also make great cocktails! read more

My Girlfreind and I ate here over the weekend, Exceptional service, food and pricing! You get exactly what you pay for and I will be returning next time I am in vail! Elway's sommelier greeted us and treated us 1st class, we had one of the best tables in the house, our waiter Ricki and waitress Jenna were also extremely professional, recommended great wines and had everything to perfect order! Can't say enough about how great of a time we had at Elway's vail, we are regulars at the one in Cherry Creek and both are fantastic restaurants. Highly recommend. read more

We ate at Elways on Oct 10th. The evening started out wonderfully. We were seated, drink orders were taken and delivered and were excellent. We ordered and the soup and salad which came out in a nice amount of time and were also excellent. Then our experience took a serious nose dive. We waited over an hour and a half for our steak and no one checked on our table. We ran out of water with no refills. We ordered a bottle of wine, which was gone by the time our steak arrived. Our wait staff said our steak should be out in a minute...20 min later is came out. The mashed potatoes were cold, they brought a second dish, which was a hot dish and lukewarm potatoes. The creamed corn, which were had been told was fantastic, was tasteless and not much corn, and our steak wasn't cooked the way we requested and was lukewarm. No one came to check on our table to see if everything was ok. When they finally came to take our dishes we explained that dinner had been really disappointing. We received a "sorry" and then she was gone again. They did take the sides off our bill. This was honestly the worst dining experience we have had in years, and we eat out frequently. Definitely not the experienced I was expecting. read more

Had a very expensive meal here recently and found the food to be tasteless. The roasted artichokes had almost no meat in them. Caesar salad was delivered on uncut leaves and required a lot of slicing and dicing up to consume. The setting was very nice but I would not waste my money at this place as there are many good places in Vail to eat. read more

Great atmosphere. Finally a restaurant with great acoustics so you can actually hear the people you are with and no one else. Service was good. Food was great EXCEPT the steak. Yuk. What is with the over-charring? My husband grills a better fillet at home. read more

Dined at Elways twice this summer. Steaks were absolutely fantastic--better than Elways in Denver. And the service was good. The only complaint is that the sides are very very small (supposedly family size, but definitely only individual size). Also, the location is not spectacular--no great views or architecture. Though it is the first building and original Lodge built in Vail fifty years ago. Maybe they should use that history in their decor since that is pretty cool especially with the Vail 50 anniversary happening in 2012/2013. We will definitely return for the steak which was on par with any great steak house across the nation. read more

I went to Elways expecting great things but it was a little disappointing. The steak was okay but I've definitely had better. I had the 22oz Bone-in Ribeye, which is my steak of choice in a better restaurant like this, but it was fattier than I would have liked and slightly too well seasoned. The environment was a bit dull also. The service couldn't really be faulted but, given the price, name and location, I expected a little bit more than this. read more

Laziest wait staff I have ever seen. We sat outside and were ignored while they waited on 2 other tables. Then, when we asked for help we were told to go to the bar if we wanted a drink or to order food. Absolutely a disgrace, would never go there ever again!! read more

Some of the prices here are ridiculous - for a $50 steak they want $6 additional for sauce. A $32 piece of salmon lacks any sauce or other ingredients that would make it interesting. Steakhouse patrons seem to like being ripped off, but not me - there are other options in Vail with equally good food that are better values. read more

This was the worst restaurant I have ever been to. The shrimp appetizer tasted like something you would get at sizzler. I ordered the short ribs and it was freezing cold. Sent it back and told them to keep it. My friend ordered the 8 oz steak because they had run out of 16 oz. he ordered it medium and it came out very rare. Sent it back and still on the second try I think it was rarer than the first time. No charge for steak and short ribs because neither of them were eaten but that was it. Didn'offer to buy our drinks we had ordered or even the decency to offer us dessert. Stay away. read more

Way overpriced for just average food. Service lacked as I think they were all looking forward to be closed for two weeks (offseason) .

They do not allow out side wine which was a bummer because we brought a special bottle. Order Swanson Merlot for best wine buy on list! We ordered a delicious Kale salad that was part of their thanksgiving specials. The salad was 5 stars.. Both entrees were way too salty (this is why they got only 3 stars) but they were kind enough to remove my dish from the bill. Service was great. We had a new trainee, Christopher, he was great and has good potential for the future. We have been there before, it was just an off night for our entrees. Ask for a window seat it is beautiful and less busy. read more

We are food snobs and very hard to please. Elway's--every dish was eye-rolling fine. Lamb fondue, ribeye, halibut and all the desserts. Top notch gourmet. Don't be fooled by trendy spots. Elways has the goods. read more

We can here for a birthday dinner last night, and it was FANTASTIC! Not only did we get top notch, individualized service - but the food was amazing! Jessica was our waitress and she brought us an amazing specialty cocktail. And she was just perfect all around. Adam, the executive chef, made us special potatoes, came to our table to talk with us and made sure our good was perfect- which it was. And then came dessert!! Wow!!! We had the chocolate cake and they surprised us with these ridiculous home made warm cookies. So amazing!! We had the best night!!! read more

Avoid this place. In every way imaginable it was a bad experience. We were a table of 5 and it was not our first time here but it will be our last. There is no excuse for poor service, bad food and out of stock wine particularly when it's combined with high prices and arrogant wait staff. From beginning to end we were disappointed. And, nobody seemed to care. And now we don't either. read more

Okay so we were there during "restaurant week" which is probably a lot of locals who can't afford to go to these places. But all the more reason to impress them since most work in hotels and places where they refer people. My kids live in vail and both work in jobs where they constantly get asked where to eat but can't afford any of them. So I took them here. Their specials listed in paper was prime rib with Brussels sprouts and potatoes for 20.18. Sounds good. Our waiter was very inattentive bordering on rude. I'm sure thinking locals who won't tip. We got no Brussel sprouts which I really wanted. The steaks were good but glad I wasn't paying full price. I'm sorry but treat the locals special and it will come back to you many times over. I would not go here and pay full price based on how we were treated and the food. So yes we did not tip good because he didn't deserve it but would have if we were treated as well as they probably treat their regular customers. read more

Had dinner here this weekend, and while the food was great, the service was less than we've come to expect from Elway's. The one in Cherry Creek is always exceptional, this one was a disappointment. We arrived late, about 8:30pm, and they must have wanted to go home because we felt rushed, the staff NEVER smiled, and after dropping $400, not so much as a thank you. If not for the food being very good, I would have given 1 star. read more

Dined with a group on the night after the Elways Vail grand opening...Perhaps the staff was "fatigued" or perhaps the team was still "working things out"...But this was an uninspiring dining experience. The service was attentive but seemed arrogant about Elways (in advance of delivering an outstanding experience in a new restaurent). The sommelier boasted about the wine list prices and how he was going to raise them. Our waiter poured expensive wine into one of our group's water glass. Then he had to be asked to go get a glass of comparable wine from the bar vs. just pouring more from our bottle. Of our group, only one person (myself) felt our meat was cooked to the requested temperature. One piece was charred and hockey puck like...i.e. should have never made it out of the kitchen. The sides were average. With a $500+ tab...Del Frisco's in Denver beats this on any night. Russell's by the bridge is a far better mountain experience and value. Hopefully this was simply a very "off night" read more

We have been to Vail every year to ski for the past 6 or more years. Our stay wouldn't be complete without our farewell dinner the last nite of our vacation at elways. U should definitely make reservations especially during February height of ski season. Their service and explicable food is phenomial . They never disappoint whatever u order from apps to entrees to dessert . Their fish is also great along with their well know beef and steaks Its not cheap but it's worth every dollar . With drinks and apps and dessert and after dinner cordial expect to spend $200-250 for two people but of course u can not order apps or dessert and just entrees to cut costs . The bread and muffins hot and toasty before dinner is also a great bonus . They serve wine by the glass so u don't have to order an entire bottle . The soups are also homemade and fresh. In my opinion this is the best place to go for a truly fantastic steak dinner or fish it doesn't compare to any other restaurants in Vail as we had tried them all......Russell's,latour, pepes trust. Me it doesn't come close .... read more

We have eaten here before and took two other couples with us this time. Presumably if you can afford to eat here you know how to tip accordingly however Elways takes it upon themselves to add gratuity to parties of 6 or more. Which would be ok if the service and food were decent. But it wasn't. Drinks took 30 minutes to arrive (Do they not have a service bar for the dining room?) and two of our diners ordered the same steak (ribeye) that arrived looking like two different menu items - one being half the thickness of the other. But the kicker was that before ordering dessert we inquired whether the key lime pie crust had nuts in it because our guest has a life threatening allergy to nuts. The wait staff said "no". Our guest asked him if he was "sure" and he said yes. Another waiter overheard the question and chimed in that "well yes, it does have nuts." RUKM? So does it, or doesn't it? Turns out the first person we asked was the SOMMELIER. Really? Do I need to state the obvious? Heaven forbid you say "one moment, let me find out". They could have easily had a diner in anaphylactic shock but they dodged that due to the diligence of our guest. To add insult to injury they STILL ADDED an18% gratuity on to an already overpriced meal. The manager offered a $100.00 gift certificate. What a joke. read more