Very knowledgeable, competent staff that doesn't push a sale. They are very easy to talk to and…read morelisten carefully.

I was looking for some nice slippers to baby my cold feet at home…read more They carry a decent selection, and I found a pair of Olukais that fit well, and were comfortable. Staff was very helpful and patient, and was willing to fetch different sizes and styles for me to try. I would recommend!

I am an 82 year old female looking for an air fryer. I asked Sharon at the checkout where I might…read morefind airfryers. She said they were upstairs. Upstairs I saw Jack and asked if he knew about air fryers. He said yes. I showed him which one I wanted but there was no price. He scanned it and told me the price but said there would be coupons at checkout. Jack carried it down for me where Sharon took off coupons so I saved $45.00!!! Jack then carried it out to my car. I'd call all of that excellent customer service!! 5 stars!

I have always enjoyed Kohl's.They have a nice selection of clothes, home goods, and shoes. This…read morelocation is at Gateway Mall in Springfield. My favorite section of this store is the clearance section, as they are always 50-80% off the retail price. So I've found $40 items for like $5. I've bought a bunch of shirts and sweaters on clearance here. The home section is good too. I've bought some cool kitchen stuff in here, candles, holiday decorations, and more. I'm typically not a huge fan of the shoe section. Just because I never find anything I can't live without there. My husband loves to check out their section of Oregon Duck gear. The store is always clean. That's never a problem. The racks could be spaced apart a little farther, as it seems claustrophobic at times. That's honestly my biggest complaint. Employees are a bit scarce as well. I never see any unless they are at the cash registers. So if you need something, good luck finding someone. They keep the metal pole things to get stuff off high racks stashed around the store, and you're never too far from one. So you just have to look for them. I know this, so I never have a problem with it. But if you're not familiar with where they are, finding someone to help you reach something can be frustrating and annoying. Being short, this is always a problem for me. The cashiers are so-so. They push the credit card thing really hard. I would presume it has something to do with how their performance is evaluated or something big, so they are required to push it. Sometimes they can be downright rude and hostile if you don't want their card. They ask, I give an excuse, they argue. Pull another excuse, another argument, followed by them trying to convince you, bla bla bla. Finally by the time you are agitated enough to snap at them, they back off. But they will harass you until you get pissed enough to yell at them over it. This is the worst part of the experience, and what keeps it at 3 stars. The store and the sales are worth 4 stars, but the cashiers who push the credit cards is what keeps it at 3 stars. I really wish they weren't required to be so pushy about it, and make it a pleasant experience. Unfortunately, it's not. If I could do self checkout, it would totally make 4 stars. Lol. I will definitely keep returning to this store to buy home decorations, clearance items, Duck gear for my husband, and much more.

I have had nothing but good experiences with both RedWing shoes and this location. I'm a…read moreprofessional gardener, and have worn Redwing King toe shoes for a long time. They fit my feet like gloves and last several seasons.

Went with my brother to get some new work boots, he found a good pair and the guy talked them up…read moreand said he needs to get them & they were water proof. A day or two later they were destroyed so we went in and the guy said it was a manufacturing issue and that he should just replace them because they are a great shoe, so we did. And then another few days later the shoes were destroyed again. We went in to get them replaced and the girl said (in a rude way) we can't replace them and basically pushed us out. We explained they were waterproof but after walking into a tiny thing of water they were leaking & the girl said "well water proof means you can walk through wet grass and be fine" lol okay. 10/10 don't recommend

Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

I don't really shop very often - these ladies were very attentive and polite. I had the most help…read moreI've had compared to many stores. Good selection for adults and kids. Prices are a good discount compared to their normal line.

Despite the fact that ya can't beat these prices, the service sucks. Rude. Unhelpful. Unpleasant…read more Service with a grudge. Totally killed the good vibes. If I were corporate I'd fire them all and start fresh.

It's really hard to find a good sneaker store in this day and era, and I was able go into Big 5,…read morewith a shoe that I had bought at another big five from long ago, and I was able to ask the clerk what would be the next closest thing to that type of shoe and I was able to get it within a few minutes. It was $60, but that seems to be the going rate for sneakers-if you can take advantage of a sale, do so. Unfortunately, my old sneakers were starting to finally fall apart and I just needed to get a new shoe before the old shoes completely fell apart! One thing I like about big five is not only that they have wonderful customer service but knowledgeable customer service! There's nothing better than bringing in something and you're able to get a replacement for it with knowledgeable customer service! I usually don't get excited much about stores anymore, but big 5 is one of those gems that if you're looking for a new pair of sneakers, please go there!

Big 5 is a great place to find things for you outdoor activities they have all of the sports you…read morecan think of!! Soccer football Golf Basketball Hockey etc. They have a wide arrangement of shoes with well named brands at good prices. The people here are nice helpful and want to do the best that they can to help out. Also they always have sales going on!! Especially during holidays!!

I had to make an unanticipated stop here to find something a little dressier yet but casual for the…read moreinformal celebration of life we are going to hold for my mother. There was an employee who greeted me just as I entered and let me know they had some new things in and to let them know if I had any questions. I found a couple of things and the employee helped me with a dressing room. I didn't like one of the items I'd taken in and once the employee was done checking out another customer she looked round and found me a couple other options, which was really helpful and appreciated.

MY store!! Ok, so the selection is good but it's a small store, so limited, but very good. And…read morethey tell you about the website and how the app is good and when you buy something they help you with discounts and stuff. Ok that's the financial part. And it rocks. Because you need that when you want all this stuff, which you will, because it's all so cute and you feel sexy. Here's the part that seals the deal: These ladies care. They are friendly and bubbly and nice. They give you actual advice ("Does this make my butt look weird?" "Well, yes, let's try this other thing." OK that is what I WANT.) I am lousy with names. So I'm going with appearances.... Beautiful white girl with black hair and purple/green color in it, you are awesome. Your name starts with a K and I am so sorry that I didn't write it down. You are da bomb. You helped me and gave me advice and brought me something and then actually told me what looked better and I bought that because you were spot on. Beautiful black girl with blonde dreads and a big smile who loves Harry Potter, you are da bomb because you helped with discounts and we talked and laughed and you just made me smile and feel beautiful too. You complimented me on my outfit that I came in wearing and believe me, you made my day with that compliment. I think you rock. Ok no one think that was racist. I just had to try to identify people because I didn't write down names. Both of these ladies are gorgeous and professional and know styles and are willing to tell you what looks good and to steer you to the right direction *without trying to upsell you* for more money. That is why I come back. I hope a manager is reading this and I hope someone tells these two precious ladies how important they were to this girl today who came in trying to find something stylish for a trip to Scotland. I love y'all and will be back!!!!

Being a larger-framed man, it's never easy to find clothes that fit well. I have been purchasing…read morefrom Duluth many years at this location, but this time was worth writing a review. I have always appreciated how they will give you the same pricing as their website, no matter what the sale, and do it with a smile. Not to mention if they don't have your size, they ship you the product for free. I wanted to write this review because of our experience with Lu. When it was time to check out, she greeted us with a smile, asked if we had any questions, and started checking us out. She mentioned there were gift cards that got us an additional $40 off our entire order, and we could purchase and use them that day. This was on top of the store already having 25% off all items. She asked if it was ok, as it would take a few minutes, and we said of course. She kindly chatted with us as the process proceeded and we set up having an item shipped to us they didn't have. She was one of the most pleasant and helpful people we have encounter anywhere. Thank you, Lu, we will be back!

Ever since I had first shopped at a Duluth Trading Company in Colorado on a previous trip, I have…read morebeen wanting to come back to purchase more clothing items (I like to shop in person to try things on, get a feel of the material, etc instead of shopping online). So I was glad to find that there is a Duluth Trading Company in this part of Oregon (there is also a location in Portland). Duluth Trading Company is dog friendly (another reason why I really like this brand). So my husband, our little girl dog and I stopped in a for a visit on a week day night last week. We were greeted immediately when we came in by 2 friendly employees who were putting up Christmas decorations by the front entrance. These 2 employees just loved our little girl and seemed so joyful and delighted when she came in (a normal response that I know others have also experience when they have met our little girl). Then after that, we began browsing the store. My favorite part of the store was the clearance section in the back, by the men's section. I always seem to find things that I like in this section, which is great at the discounted price. And even better than there is no sales tax in Oregon, so I am saving even more (at least that is what I tell myself). Overall, we had a great shopping experience and am sure if I lived in this area, I would shop here more often with our little girl.