Have purchased shoes for decade plus and always had great help. They even box up and send me new…read moreshoes if I request and am too distant to drive to Eugene. My feet were injured working on ladders for a year. SAS shoes are the best for my orthotic inserts and are wide enough for my flipper width feet. Edit: So I post this and Yelp sends me to a no service page. I repost and it saves the post to SAS Shoes Yelp listing and the Yelp star rating goes from One Star to Four Stars. Interesting and impressively fast. One of my businesses does pay for Yelp listing services simply because trying to keep up with all the web traffic on my business is far too time consuming. I plan to discuss this experience with a Yelp agent soon.

First let me say that I have loved SAS shoes for years. Always a great mix of comfort and service,…read moreand although expensive, I felt I was getting good value. ...That said, I am so very dissatisfied with the experience I just had that I am now leaving my first Yelp review. My wife bought a pair of shoes at the store in Phoenix AZ before we moved to Oregon about six months ago. After we got here she realized she had gotten the wrong size so we traveled sixty miles to go to the SAS store in Eugene. We walk in the door and the first words out of the clerk's mouth were "We don't carry that color." Silly me to expect something like "Welcome, how can we help you?" Long story short it became obvious that they had no intention of taking them as an exchange because they didn't carry that color in their store. Okay....but when we asked for some help returning them, perhaps a phone number we could call? No. No help. No customer service. No personality. Just a suggestion that we talk to the original store in Phoenix. Consequently, although we had intentions of buying shoes today, these yo-yo's are not getting my business. If this review has not fully communicated my anger today, let me make it clear I will never cross their threshold again.

Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

One of my favorite Van's stores. The customs service is always on point…read more I shop here a lot, not just for myself, but I buy for my Son's, Grandson, DIL, Hubs, and little Sis. If I can't find what I am looking for, they are awesome about ordering, and having what you want shipped to your home, or store. That is if the warehouse has what you want. Which is usually the case. Love their sale prices when they have them. I have also gotten some cool bags with my purchases. Will definitely be back. Van's fan for life!

Great brand, great store, great sales staff! BY FAR the best customer service in the mall! I always…read morehave a great time when I go in there!! The best store in the mall!

It's really hard to find a good sneaker store in this day and era, and I was able go into Big 5,…read morewith a shoe that I had bought at another big five from long ago, and I was able to ask the clerk what would be the next closest thing to that type of shoe and I was able to get it within a few minutes. It was $60, but that seems to be the going rate for sneakers-if you can take advantage of a sale, do so. Unfortunately, my old sneakers were starting to finally fall apart and I just needed to get a new shoe before the old shoes completely fell apart! One thing I like about big five is not only that they have wonderful customer service but knowledgeable customer service! There's nothing better than bringing in something and you're able to get a replacement for it with knowledgeable customer service! I usually don't get excited much about stores anymore, but big 5 is one of those gems that if you're looking for a new pair of sneakers, please go there!

Big 5 is a great place to find things for you outdoor activities they have all of the sports you…read morecan think of!! Soccer football Golf Basketball Hockey etc. They have a wide arrangement of shoes with well named brands at good prices. The people here are nice helpful and want to do the best that they can to help out. Also they always have sales going on!! Especially during holidays!!

I have had nothing but good experiences with both RedWing shoes and this location. I'm a…read moreprofessional gardener, and have worn Redwing King toe shoes for a long time. They fit my feet like gloves and last several seasons.

Went with my brother to get some new work boots, he found a good pair and the guy talked them up…read moreand said he needs to get them & they were water proof. A day or two later they were destroyed so we went in and the guy said it was a manufacturing issue and that he should just replace them because they are a great shoe, so we did. And then another few days later the shoes were destroyed again. We went in to get them replaced and the girl said (in a rude way) we can't replace them and basically pushed us out. We explained they were waterproof but after walking into a tiny thing of water they were leaking & the girl said "well water proof means you can walk through wet grass and be fine" lol okay. 10/10 don't recommend

This has to be one of the smallest of small stores, this Journeys is quite honestly a broom closet…read morethat some cheap executive thought would be a great idea to "maximize" space usage in this mall. Because of this, you have a truly limited selection in this location. Add to that Zumiez is literally across the aisle and has more than enough space to accommodate three shoppers without needing the Astra glide to move around. Lastly and most importantly, a weird if not snobbish vibe just seems to permeate this place. I have been to many other locations and have purchased in many of them, and honestly I wish I could in this one as well due to its convenience. But with the knocks against it already and to top it off with the weird vibe, I am just truly disappointed in their effort here. Too bad really!

One of the things I love about this store is they carry baby shoes as well as adult shoes. There is…read morenothing cuter than buying a pair of shoes for yourself, and a matching mini pair for a special child in your life! This store has a very cool selection of shoes that are unique and trendy. I love that they have a great selection of DC shoes. The store itself is insanely tiny, and can feel cramped if there are more than 5 people inside. But they have totally glass windows around it, so you can actually browse easily from the outside, if there are too many people inside. It works out quite well. The store is very clean and neat. From the outside, the store seems to have a "snobbish" vibe to it, but once you go in and see for yourself, the employees are really sweet and helpful. I am always surprised by this, but I've never had a bad experience here. The employees (there's usually only one in the store at a time) have been nothing but helpful, finding me the sizes I need, and giving me information if I need it, making sure to tell me about sales, and much more. If they don't have the right size in stock, they are more than happy to order it, and always answer questions. It is a store I have been shopping at for years and enjoy it. Like I said, I've never had a bad experience in here, and I will definitely keep returning to the store for shoes. Even my husband has pointed out some cute shoes for me as we walk by, and we've ended up stopping in and picking them up.

I have been to this store once before and got the cutest little T-shirt. I was hoping I could…read morereplicate my last visit. I was looking for a retro type of shirt featuring musicians. I did find two T-shirts that I was interested in, but they were on the highest rack and I needed help getting them down so I could try them on. I was trying to get the attention of a staff member that was walking around re-folding T-shirts in certain areas. No luck with her but the staff member in the sales area asked if she could help me. I tried on both shirts. one was too large and the other one was just right. On my first visit, all of the staff members were very aware of all the customers in the store, but I did not have that kind of luck this second time I went. Apparently, the service in this store is inconsistent, but I will take my chances the next time I'm looking for an unusual shirt. This store also has Jewelry, shoes, and pants.

I stumbled onto Maurice's by accident last week and was shocked at the incredibly personalized…read morecustomer service by associate Karly, the quality of the clothes, and the amazing selection and price points! I brought my daughter back this week when I was able to spend more time and we were blown away by the fantastic deals, as well as a repeat performance of incredible customer service by store manager, Courtney, and the rest of her crew. I've found my new favorite store for jeans, sweaters, super soft tees, AND adorable clothes for my business casual and business professional needs.