I have always loved this store / Business they have always delivered what they promise and I love…read morethat they have the best return policy besides Nordstrom This place has deals I mean special occasions deals every year like 4 times a year when anyone with a small budget can get high end items @ a very affordable price. They have free gifts with certain purchases I really love that . They are Just the best store to shop in store or online you won't regret it not ever I truly believe that everyone should shop here at least twice a year I received a free Coach bag that is a 500 hundred dollar bag & I got it free with a perfume purchase the bag was worth more then what I paid them for This is what I mean by saying anything can afford to shop here How can you not afford deals like this I also was given a free set of diamond earrings. So Try them you won't be sorry.

purchased a $50 hanging basket; in less than 2 weeks it was dead. Their response was no refund or…read morereplacement. I was told They have never had this problem before. If you believe that, I have a bridge to sell.

If you want high quality shoes come here. They have great customer service and a wide variety of…read moreshoes to pick from.

This review solely (heh) concerns the shoe repair shop. You access the shoe repair through the…read morestore. It's a nice place, although getting in and out of the parking lot sucks due to speed, blind corners, and giant hill coming in and out. The shoe repair prices are lower than at other shops, and the work is good. I recently dropped off three pairs. They call you when the shoes are ready. A week and a half later I was in the area, and decided to call to see if they were ready. Well. First thing to know about Burch's shoe repair - they usually don't answer the phone. You need to leave a message and the "counter girl" will later return your call. So I decided to come in to check. That was a mistake. You ring the doorbell and, well, I guess I must have interrupted some shoe repair, because this guy was not happy to see me, brusquely telling me I will be called when the shoes are ready. Fine. I later picked up the shoes. One pair looked a little different, but I figured it was just that I had not seen the shoes in a while. At home, I realized my heel cups were missing. The insoles for my boots were returned. So I called them (left a message of course) and asked if they had them. She later called me to say they didn't see them. *I* certainly don't have them, and I have reason to believe I left them in like I did the other pair. So I asked her if they would compensate me to replace the heel cups. I agreed with her that a big fat $10 would be enough - although driving back and forth to this dumb shop is costing me some too. She called back after speaking with the boss, who said that it is "against policy" to compensate me for what they lost, and it's "my responsibility" that I didn't remove the heel cups before dropping the shoes off, which was news to me. Anyway, they do get a star simply because the repairs are good. And this review unfortunately has nothing to do with the shoe store; if they want to conglomerate the reviews this is what you get.

I came in here with my husband yesterday looking for shoes…read more The selection was really kind of boring and lame. The store is well laid out and organized, so it was easy to find the women's section. But underwhelming too. We were not spoken to by a single employee while in there, so absolutely no customer service to even judge. I couldn't find a pair of shoes that I couldn't live without. So we left empty handed and again, underwhelmed. I also haven't bought shoes in a couple of years, so I have no idea what shoes cost these days with post-Covid inflation, but their prices seemed ridiculous. Would I return? No. There wasn't anything egregiously wrong with this store, hence why I'm calling it 3 stars and not less. But there is nothing to bring me back either. If we're being honest here, without this review creating a record of my experience, I'll have forgotten it by the time I'm done writing it. It was that boring and forgettable. Review 19 of 2025.

Friendly staff & greeting with a smile. Very helpful & happy workers too…read more I tried on a shoe and walked around the store about half an hour. During this time the clerk asked if I needed some refreshments & I said sure. He brought over a bottle of water. Wow I was impressed! I finally decided to get the shoe. This was my first time purchasing from this company. Wonderful experience! Thanks Foot Locker!

I came in here with my husband yesterday. I had Googled what stores in the area sold Dakine…read morebackpacks, and this was one of them. We walked in and we're immediately greeted by an employee who asked if we were looking for anything specific. Backpacks. Which were behind the cash register and required an employee to help us. Which she did. I didn't see what I was looking for, so the employee started with recommending her favorite, which ended up being the one I bought. It wasn't what I had originally planned on, but it was cheaper, and fit my needs perfectly. What I like is this employee took the time to give me recommendations, let me go through the entire bag, pocket by pocket to check it out. We ended up looking through 3 total, because they were all different, and one we couldn't open due to the tags, so she automatically grabbed another so I could see everything. She took the time to really help us, and it wasn't rushed. She had all the time in the world to focus on helping us and I appreciate that. The store itself is clean, everything is organized and well spaced, so it's pretty easy to find things. Would I return? So I'm not sure. Because I really didn't see anything else in the store that I couldn't live without. But the customer service was beyond amazing and memorable. It's likely we'll wander in on some future date, but probably just to check out more of the selection in the store. Review 16 of 2025.

horrible customer service. both girls working were standing at the back while me and my sister were…read moreat the front waiting to pay. it took us 5 minutes before we had to go ask to check out. both girls gave us attitude. would not recommend!!!

I came in here yesterday with my husband looking for shoes…read more We were immediately greeted by an employee who was both welcoming and helpful. He asked if we were looking for anything specific, which obviously I was. He asked what size shoe I wear, and apparently I can fit into both women and kid size shoes. Who knew?! This meant the selection was actually bigger for me to choose from. Sadly I couldn't find that perfect pair of shoes. But that's okay. I'm still looking. But I love that I learned I can fit into both women and kid sizes. That was a neat learning moment. The store is clean, well organized, and easy to navigate, with a good selection. I didn't pay attention to prices, so I have no clue if they are comparable to other shoe stores, or more/less expensive. Would I return? Despite not being able to find exactly what I wanted on this trip, the answer is yes. I would absolutely return because the customer service here was memorable, which makes it a great experience for me. I want exactly that every time I go into a store, and am thrilled I got it today. Review 20 of 2025.

I walked into champs looking for some running shoes when I walked in I was the only one in the…read morestore I walked right past the two workers and they don't even acknowledge me or even say may we help you. They have a small shoes selection to pick from with not many choices, they have a wider variety of clothing.

I have had nothing but good experiences with both RedWing shoes and this location. I'm a…read moreprofessional gardener, and have worn Redwing King toe shoes for a long time. They fit my feet like gloves and last several seasons.

Went with my brother to get some new work boots, he found a good pair and the guy talked them up…read moreand said he needs to get them & they were water proof. A day or two later they were destroyed so we went in and the guy said it was a manufacturing issue and that he should just replace them because they are a great shoe, so we did. And then another few days later the shoes were destroyed again. We went in to get them replaced and the girl said (in a rude way) we can't replace them and basically pushed us out. We explained they were waterproof but after walking into a tiny thing of water they were leaking & the girl said "well water proof means you can walk through wet grass and be fine" lol okay. 10/10 don't recommend

Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

I was there when you opened this morning as was a gentleman. He was buying something for his wife…read more The sales associate helped him. The other associate was on the phone at first. I wandered through the entire store-found a top and a pair of jeans I wanted to try on. Still- no recognition I was even alive. I put the items back and left. Your service was none existent this morning for a 75 year old lady.

THANK YOU to Chico's (Oakway Mall, Eugene, Oregon) & Debbie (manager & organizer) who dressed 11…read morewomen in beautiful stylish clothing for a Ladies Fashion Extravaganza at Waterford Grand. Our resident models looked absolutely stunning and just danced down the runway. It was amazing and fun... what an absolutely personalized activity that was empowering and made people feel good, improved their self-esteem - YOU ALL knocked it out of the park. The clothes could not have been more beautiful!!! We had so much FUN. I can't remember such a wonderful Mother's Day activity, that I have had the pleasure to be involved with. THANK YOU, and please extend our heartfelt appreciation for the special attention when picking out our beautiful outfits, to helping dress and accessorize us, to presenting us with a wonderful afternoon event! Tracey Poupa, ADC Activity Director Waterford Grand