I have been to probably 9 or 10 different REI's. They are all well put together, have always had…read morehelpful and friendly staff that would be there for you if you needed them. Great selection of high quality gear, for a large number of different sports and hobbies! Prices are usually competitive, and sometimes you can catch some real bargains here. Highly recommended!

Therma rest sleeping bag sold to us by Christopher he was very knowledgeable and insightful about…read morewhat was best to suit the body type and the inns and outs of why uncomfortable happens when in camping conditions and suited himself best to relate to my needs while I asked about the proper hiking biking gear... The shoe lady at the Eugene R.E.I was expert in helping me pick and fit my foot right for a pair of hoka brand shoes. I now have been using these products for a week and very comfy the sleeping bag. Lightwait and soft material feels nice upon skin in heat or cooler temps. The tent is long enough to stretch out. Hands above and over head and can fit gear comfortably....

Love this place. I've gotten a few firearms here already and every time, they've been amazing…read more Other places like big chains don't take the time to explain. Whether it's the lack of knowledge or care in customer service. I've stopped going to big chains now and have fully given these guys my business. Aside from the occasional ammo pickup but, besides during this whole fiasco, Mazama usually has all the ammo I could ever need. They've always been super helpful and really knowledgeable. And they always had what I'm looking for. Looking forward to fishing time and seeing what else they've got to offer. From what I've seen, they look like they could have just about anything I could ever need in regards to fishing as well so we'll see! Also, just found out that I can come in and work on my AR there and they would help me out as well. So looking forward to doing that too! Thank you for all you guys do and thank you for staying open to supply us during this time. I'm sure I speak for all the enthusiast stopping by in the area when I say, we appreciate your guys hard work!

Bought a reel ( I spend a ton at mazama by the way ) that the side separated on during first use…read more No big deal I'd think just change it out for another. Wrong they said they could maybe warranty it. Didn't say ya no problem we can handle this. So that's it for me and I have 100s of people in my boat a year guess what I'm gonna say? And don't respond as an owner...you need to change up the so called manager that can't even order a large pack of 5/0 owner hooks.

I'm very happy that new people came in and bought the store from the old owner. I didn't want this…read moreplace to go. They're doing a great job in these pandemic times. You can't go inside the store, they have a table set out front. I wanted to buy a golf putter so I called beforehand and they were able to quickly tell me what they had. I stopped by and they brought out the putters for me to look at and I bought one of them at a very reasonable price, along with a few golf balls. It was a smooth and safe transaction!

New policy = I will never shop with them again…read more I bought a pair of golf irons from them a few years ago that were missing a 7 iron. I wanted to upgrade and hoped to sell them back to them, but because it is not a full set they will not take them. I BOUGHT THE CLUBS FROM THEM!! Terrible policy.

I dont live in Eugene anymore, but I had good experiences when I did. I oredered a few items online…read moreand one of them was backordered. It was taking a little longer than expected so I called and talked to Derek, who then followed up promptly via email. The manufacturer (Metolius, which is based over the hills in Bend) was having some issues with production, but Derek helped me switch my order to a different color. It was at my door 2 days after I confirmed everything with him. When he offered me the color switch it took me a day to decide if I wanted it. He actually contacted me to follow up because I hadn't responded yet. Good luck getting that from a big chain. Usually you can barely get through to someone to help you. Being able to talk to a real person who actually cares and knows their products is why I would give them my business over an REI or similar store in my area.

This is a solid local alternative to REI -- I check here first. They have a good online site, their…read moreinventory is kept up to date, prices are fair, and the staff are all knowledgeable outdoors-people. This shop reminds me of some of the better small shops that were scattered around so many years ago.

Wonderful experience here today…read more I had some hiking shoes I had bought on special, that didn't fit. I was not able to return them, and they are brand new. So took them to gear traders to put them on consignment. Easy to do, minimal paperwork, and great staff to work with! Alex was wonderful! I checked out the merchandise they have, and it is a huge variety, with reasonable pricing. Highly recommended

Second hand gear is kinder to your wallet, your earth, and makes you feel good. This store has a…read morelot of GREAT deals, and friendly staff. They rotate their gear for sale regularly, and if you have extra outdoor gear you're not using, you can get them to sell it it for you (for a price.) I regularly pop into here to see what is new. I am stoked we have a place like this in Eugene. I bought all my snowboarding gear here for less than $200, which was cheaper than a single jacket at REI. I got Burton, Marmot, and Smith gear, and it kept me warm all winter!

This place has awesome sales! Last season I got a fabo tent and sleeping bag for 60% on some random…read moresale. They were both coleman, so it's a decent brand. Huge variety of sports equipment as well as shoes, and clothing. New one opening on 11th soon.

The last time I went to this location of Big 5 was two weeks ago on September 10, 2025. I went here…read morewith my provider, Karry, because I needed to buy some new knee braces. I sprained my knees in 2002 when I was living in Baltimore, Maryland, when I was going to school at the Maryland School For The Blind. I was making my bed, when I started to turn, then I heard this pop, and I felt this pain! The nurses there told me that I actually dislocated my knee caps, so now I have to have knee braces when I walk and work out on the row machine, otherwise my knees lock up and it causes excruciating pain! The last pair of knee braces I bought in 2023 with my provider, Kendra, only lasted until this year, when the Velcro came loose and I was struggling to make them stay on my knees. Those ones were $20 a piece. This year, I bought a stronger pair of knee braces, which I really love, as they actually stabilize my knees when I walk, and I'll probably have a more comfortable experience with my workouts on the row machine. The cool thing about these new knee braces is that they have metal on either side, instead of plastic, and they're a thicker version of Neoprene. Better yet, they actually don't trap sweat like the other knee braces did! Although I will say that they're tough to slide off after wearing them for a few hours! Compared to my old pair, these ones were $55 a piece! Strangely enough, both pairs were made by the same company, Mueller Sports Medicine! The woman there unfortunately threw an L-Bomb at me and my provider (she called us "Ladies", which I hate with a passion!). I told her, "Actually, ma'am, we're girls!". Then she said it a second time, this time in a more taunting tone! That evening, I had to report her to her manager, and he called me the next day, and he said he talked with her about it, and he promises it won't happen again! He explained to me that she was new at her job, and she hadn't learned that customers need to be treated fairly, not humiliated and insulted! I give Big 5 a solid 5 stars! How about 1,000,000,000,000,000,000,000,000,000,000,000 stars! When it comes to finding knee braces and other sports equipment, you guys are the best!

I've had nothing but great experiences at Oregon Sports. They have an amazing selection of sweaters…read moreand shirts. The salesperson the last time I was there was such a sweetheart. I was scrambling around trying to find a last minute birthday gift for someone special and she took the time to ask what he liked and his hobbies to find a suitable present. She was a darling. I ended up figuring out the gift I wanted to get for him but unfortunately they didn't have the right size. It seems they run out of small sizes quickly. I prefer going to Oregon Sports vs the Duck Store in the mall because it's less crowded. I'll be back for more birthday gifts.

My husband and I stopped in here on a whim last night, not even sure if they were open, as there…read morewere no hours listen on the door. But we pulled on the door and they opened. We walk in, to be greeted by silence. Total and complete silence. I look over a rack in time to see this nerdy-looking douche staring in our direction from the cash register. We make eye contact, which is the perfect opening to greet us. Does he take it? Nope. Ok, well the Oregon Sports employees have never been famous for their customer service, no matter which location you visit. I'm in the middle of a discussion with my husband, and I hear his name yelled. Apparently he worked with our douche of an employee like a year ago. So, he's distracted. Which means I have plenty of time to wander and find things. Sadly, find things I did! We ended up spending almost $150. Apparently he was in a good mood last night and bought me everything I wanted. Lol. Failing that, he felt bad for making me go to that crappy bar I just finished reviewing. Either way I found some great Nike shirts and a hat. I'm picky about my Duck gear and wear exclusively Nike for that. I found a good selection and was impressed. Nathan found one shirt, I believe. Everything else was mine. There's a single mirror in the women's section, that's completely hidden/camouflaged, and I had to ask where it was. There's no fitting room. My only saving grace is I was wearing multiple shirts, so I can try stuff on over them if needed. I was not impressed by this though. So douche (I forget his name, as he's not important enough to remember) previously worked with my husband. There was some sort of personality conflict between him and the managers. Somehow after listening to him, I could see why. Customer service is huge in my husband's job. This guy fit in far better at Oregon Sports, where he wasn't required to have any customer service skills. I was impressed by the selection in this store, although small and cramped, it deserves 3-4 stars. The customer service is a 1 star shit show. So that's why it gets 2 stars. Will I return? Probably, but not in the near future. My husband already paid a small fortune for his whim. I doubt he'll be excited to let me in there loose again. Lol.

I brought my 15 year old son in for like the 100th time this year to get some trucks, wheels,…read morebearings and the guys who help us were outstanding. I've spent close to $500 there this year but this last $90 was the best I've spent. I only like skateboarding because my son does and because he does I'm all in. But the guys that help us were personable, smart, passionate about skating AND talked to him about their education and how going to college is important. We always enjoyed our visits to tactics but now I'm a racing fan. Skate on Paul Clifford Eugene

If you need a Snowboard boot Wizard Go to Tactics! I have been riding for 26 years and Tristan is…read morean absolute magician! From setting me up with insoles that fit my feet to Heat molding my boots. There is nothing worse than feet that ache when you're shredding hard. This guy is a Genius!!!!Tactics you have an amazing employee who takes pride in what he does I will never shop elsewhere you guys have my money forever and always! Thank you Tristan!!!!

Great experience renting from these guys. Great communication the whole way. Made the process…read moresuper simple and was able to rent last minute. Loaded the canoe up and tied it down for us. Came with life jackets and paddles. Would rent again!

Matt was incredible ! Before getting to him, I spent 6 hours of online research and had spoken to 5…read moredifferent stores, trying to find an electrical pump for my Stand Up Paddle Board which had alligator clips, as the one I had was only for cigarette lighters and had already blown my fuse. Due to the time of the year, there was nothing good left online and I was facing the prospect of having to spend an additional $80 on a new pump and having to wait at least a week, or else drive 2 hours out of my way to get a dubious replacement. Matt simply suggested I buy a $10 Adapter (available at any car parts store) to convert the cigarette lighter to one that works off alligator clips - problem solved !! Super grateful to have someone knowledgable and caring solve my problem - who clearly cared more about the solution then making a sale. I highly recommend Matt and Oregon Outdoor Sports !

Absolutely the best experience ever!…read more My wife and I came in on a dreary day with hopes to have some fun sighting in a new CX4 and a first firing of a new HK-VP9SK. Oh yea, how about a chance to dump some UZI and M-16 mags? We were fortunate enough to meet Chris and the guy was nothing less then a friendly professional, I have never encountered someone who was so welcoming and connected with what we wanted to do. I explained what we wanted and Chris explained the process to a "T", we couldn't have been more satisfied with his concise feedback, he's a educated rockstar of firearms. I want to adopt this guy! This is no longer "Barrons Den".........It's Northwest Arsenal!

My experience here was Awesome! The service was quick and knowledgeable. They help guide me being a…read morefirst time gun shooter. Great selection of guns and affordable prices too. The value here is tremendous I just picked up a new habit . 10/10