I ordered a pair of boots from them and I called them to say don't put oil on them and they did oil…read moreand I told them to order me new ones and they said no

Poor service , if they don't have boots in stock and have to order them they should tell you. Will…read morenot ever order from them again.

If you want high quality shoes come here. They have great customer service and a wide variety of…read moreshoes to pick from.

This review solely (heh) concerns the shoe repair shop. You access the shoe repair through the…read morestore. It's a nice place, although getting in and out of the parking lot sucks due to speed, blind corners, and giant hill coming in and out. The shoe repair prices are lower than at other shops, and the work is good. I recently dropped off three pairs. They call you when the shoes are ready. A week and a half later I was in the area, and decided to call to see if they were ready. Well. First thing to know about Burch's shoe repair - they usually don't answer the phone. You need to leave a message and the "counter girl" will later return your call. So I decided to come in to check. That was a mistake. You ring the doorbell and, well, I guess I must have interrupted some shoe repair, because this guy was not happy to see me, brusquely telling me I will be called when the shoes are ready. Fine. I later picked up the shoes. One pair looked a little different, but I figured it was just that I had not seen the shoes in a while. At home, I realized my heel cups were missing. The insoles for my boots were returned. So I called them (left a message of course) and asked if they had them. She later called me to say they didn't see them. *I* certainly don't have them, and I have reason to believe I left them in like I did the other pair. So I asked her if they would compensate me to replace the heel cups. I agreed with her that a big fat $10 would be enough - although driving back and forth to this dumb shop is costing me some too. She called back after speaking with the boss, who said that it is "against policy" to compensate me for what they lost, and it's "my responsibility" that I didn't remove the heel cups before dropping the shoes off, which was news to me. Anyway, they do get a star simply because the repairs are good. And this review unfortunately has nothing to do with the shoe store; if they want to conglomerate the reviews this is what you get.

I have had nothing but good experiences with both RedWing shoes and this location. I'm a…read moreprofessional gardener, and have worn Redwing King toe shoes for a long time. They fit my feet like gloves and last several seasons.

Went with my brother to get some new work boots, he found a good pair and the guy talked them up…read moreand said he needs to get them & they were water proof. A day or two later they were destroyed so we went in and the guy said it was a manufacturing issue and that he should just replace them because they are a great shoe, so we did. And then another few days later the shoes were destroyed again. We went in to get them replaced and the girl said (in a rude way) we can't replace them and basically pushed us out. We explained they were waterproof but after walking into a tiny thing of water they were leaking & the girl said "well water proof means you can walk through wet grass and be fine" lol okay. 10/10 don't recommend

It's not often that I get to the west coast, even near Portland at that, and having a friend who is…read morehighly into the professional league of soccer in America, I figured this might be the place to get him a Portland Timbers jersey* as a memento of my trip out west. So I talked my friend into a little reconnaissance mission. After yelp returned only this place when searching for 'soccer' in Eugene, we drove a little out of our way to find it. It's in the back of a strip mall, on the side, so keep an eye out for it on your way through. It's not directly on the road. It turns out they didn't have one, nor did they have much in the way of MLS stuff at all; it's not that kind of store. What they did have, however was a wide array of youth-team appropriate jerseys, shorts, socks and gear. Need 15 purple uniforms for The Soccers, the U-8 team in Eugene? DKS is the place for you. Need a German national team jersey with the popular Michael Ballack on it? They've got you covered. Need a David Beckham LA Galaxy jersey? Sorry, American soccer just isn't quite there yet. The owner was certainly nice enough in explaining why they didn't have what I was looking for, and there's nothing inherently bad about catering to the casual soccer fan, so don't think I'm slagging off on them. They're a good store that does what they do and anything that helps soccer grow in the US is ok by me. * - I have a thing about memorabilia. Sure, I could order one online, but things representing cities (or any sort of local institution -- colleges, teams, etc.) don't mean nearly as much if it's not purchased fairly close to the physical location of the institution. Basically, if you don't buy your Georgia Bulldogs t-shirt in the greatest city known to man, Athens, Georgia, I am not as impressed as I could be.

This place Rules. (With a capital 'r'.) I went to purchase some soccer cleats expecting to drop a…read morelot of cash on something that was gonna work. I told the guy my price range, and he was incredibly accommodating. Not only was he kind, respectful and on a mission to satisfy my footwear needs, but he had encyclopedic knowledge about soccer cleats. He espoused minute factoids about what I could expect from a range of different brands and styles. He even recommended that I buy a dual purpose cleat for turf and grass because the men's city league would switch to turf in the rainy season. I was treated like a fucking king, and I felt awesome.

I came in here with my husband yesterday looking for shoes…read more The selection was really kind of boring and lame. The store is well laid out and organized, so it was easy to find the women's section. But underwhelming too. We were not spoken to by a single employee while in there, so absolutely no customer service to even judge. I couldn't find a pair of shoes that I couldn't live without. So we left empty handed and again, underwhelmed. I also haven't bought shoes in a couple of years, so I have no idea what shoes cost these days with post-Covid inflation, but their prices seemed ridiculous. Would I return? No. There wasn't anything egregiously wrong with this store, hence why I'm calling it 3 stars and not less. But there is nothing to bring me back either. If we're being honest here, without this review creating a record of my experience, I'll have forgotten it by the time I'm done writing it. It was that boring and forgettable. Review 19 of 2025.

Friendly staff & greeting with a smile. Very helpful & happy workers too…read more I tried on a shoe and walked around the store about half an hour. During this time the clerk asked if I needed some refreshments & I said sure. He brought over a bottle of water. Wow I was impressed! I finally decided to get the shoe. This was my first time purchasing from this company. Wonderful experience! Thanks Foot Locker!

Check your ordered items 23087243 times before leaving the store. I was absolutely flabbergasted at…read morehow many times this location messed up a wedding order for the groom. The most stressful part of the wedding by far!

Drove 87 miles one way to purchase a suit. Bought a suit but had to pay $6 for them to ship pants…read moreto their store from another store (really?). About 10 days later they phoned me and left me a message that the pants were ready for me to pick up. Drove 87 miles one way to pick up the pants. When I arrived at the store they told me the pants had to be sent to the tailor. Why the buttons were not sewn on the week they sat in the store I do not know. I told them they must pay me for my time and gas to drive to the store and back and they needed to deliver the pants to my house. They looked at me like I was a dumb ass so I increased my volume and got into their grill. Another sales associate said they could put the buttons on in 30 minutes and asked me to go buy a coffee (I don't drink coffee). Back in my younger days Men's Warehouse was great place to shop. The sales persons treated you like royalty and the tailors were in store and professional. This will be my last transaction with Men's Warehouse. They are a bunch of dumb **ses.

I came in here yesterday with my husband looking for shoes…read more We were immediately greeted by an employee who was both welcoming and helpful. He asked if we were looking for anything specific, which obviously I was. He asked what size shoe I wear, and apparently I can fit into both women and kid size shoes. Who knew?! This meant the selection was actually bigger for me to choose from. Sadly I couldn't find that perfect pair of shoes. But that's okay. I'm still looking. But I love that I learned I can fit into both women and kid sizes. That was a neat learning moment. The store is clean, well organized, and easy to navigate, with a good selection. I didn't pay attention to prices, so I have no clue if they are comparable to other shoe stores, or more/less expensive. Would I return? Despite not being able to find exactly what I wanted on this trip, the answer is yes. I would absolutely return because the customer service here was memorable, which makes it a great experience for me. I want exactly that every time I go into a store, and am thrilled I got it today. Review 20 of 2025.

I walked into champs looking for some running shoes when I walked in I was the only one in the…read morestore I walked right past the two workers and they don't even acknowledge me or even say may we help you. They have a small shoes selection to pick from with not many choices, they have a wider variety of clothing.

I was excited to find a Talbots in Eugene. I just came from a Talbots in Minnesota and had to do a…read morereturn. Store staff were amazing. Sheryl helped me start the return and Sandy helped finish it. Appreciated that they were women of my generation who knew the clothing, understood the importance of fit, and could make suggestions about styles based on what was in the store. They also gave the all important head's up that this week had started a 50% discount off sale prices. Which of course changes everything. Suddenly a quick trip turned into a bit of a browse. And as with all good treasure hunts: found a beautiful one of a kind feeling piece, as well as an important basic to expand the winter wardrobe... except, because they were also carrying "petites" everything also fit perfectly -- like actually fit my natural frame, no alterations needed. The sleeves were the right length on the jacket. The waist hit the right place. It was an instant "yes!" And the denim skirt was a little stretchy with a little Give and it looked tailored and smart enough to wear for casual work. All on 50% sale. Helpfully there was lots of free lot parking, and the kind of vibe outside, in the shopping center courtyard -- which included tables and chairs -- for comfortable waiting. The holiday decorations were up and it was a really festive vibe. A great place for women of a certain age to find items that actually fit non-model bodies comfortably, styles that are timeless, the price was unbeatable, and the service was attentive and thoughtful.

I have only lived in Eugene a couple of years. The Talbots in Eugene is larger than where I came…read morefrom but that is all I can say good for it. When I come in I have never been greeted. I always was in my prior town. I used to get the catalog I want it all! The last two catalogs have not had a single thing I want. The colors are becoming like Chicos - too loud. I received a check from them for $25 so I went in to the store yesterday. The sales racks were completely empty. The clerk said they send the summer things back. I thought I would use it for socks after that but there was a sign that was not allowed! I walked out, crumpled my check & tossed it in the trash! I guess J Jill is now my favorite store. Their catalog had lots of good items!