Staff were super helpful when we came in to replace my daughter's shoes. I can't remember the name…read moreof the salesman, but he said his grandparents were from Lodi, CA. We actually came in twice one day to get a T-shirt for my son and the next day to get shoes for my daughter and both times he was very personable and attentive. The store was very organized. As far as price and value, maybe I wouldn't have given it five stars except my husband had a surprise birthday discount on his Nike account so we did get a discount on the shoes which was a nice surprise. The shoes she came in with were too small and we weren't going to keep them, and the salesman offered to recycle them which I thought was really cool as well.

Horrible service for a Nike store. No joke, every time I go in, they have a new employee that has…read moreno idea what retail service is. I was a concierge at a nearby hotel and I would hear from our guests daily about how they were treated poorly. Now they have a new policy that they don't return shoes after 6 months. But on the Nike app it shows all purchases from years back. Why have the app that shows you purchases if the store won't take back brand new items. No where does it say this in stores or online. I have hundreds of pairs of new shoes that they refuse to trade in for new releases. I am done with Nike. Their clothes have lost all quality, and they are selling cheaply made designs on the showroom floor. I suggest going with an American alternative

I've had nothing but great experiences at Oregon Sports. They have an amazing selection of sweaters…read moreand shirts. The salesperson the last time I was there was such a sweetheart. I was scrambling around trying to find a last minute birthday gift for someone special and she took the time to ask what he liked and his hobbies to find a suitable present. She was a darling. I ended up figuring out the gift I wanted to get for him but unfortunately they didn't have the right size. It seems they run out of small sizes quickly. I prefer going to Oregon Sports vs the Duck Store in the mall because it's less crowded. I'll be back for more birthday gifts.

My husband and I stopped in here on a whim last night, not even sure if they were open, as there…read morewere no hours listen on the door. But we pulled on the door and they opened. We walk in, to be greeted by silence. Total and complete silence. I look over a rack in time to see this nerdy-looking douche staring in our direction from the cash register. We make eye contact, which is the perfect opening to greet us. Does he take it? Nope. Ok, well the Oregon Sports employees have never been famous for their customer service, no matter which location you visit. I'm in the middle of a discussion with my husband, and I hear his name yelled. Apparently he worked with our douche of an employee like a year ago. So, he's distracted. Which means I have plenty of time to wander and find things. Sadly, find things I did! We ended up spending almost $150. Apparently he was in a good mood last night and bought me everything I wanted. Lol. Failing that, he felt bad for making me go to that crappy bar I just finished reviewing. Either way I found some great Nike shirts and a hat. I'm picky about my Duck gear and wear exclusively Nike for that. I found a good selection and was impressed. Nathan found one shirt, I believe. Everything else was mine. There's a single mirror in the women's section, that's completely hidden/camouflaged, and I had to ask where it was. There's no fitting room. My only saving grace is I was wearing multiple shirts, so I can try stuff on over them if needed. I was not impressed by this though. So douche (I forget his name, as he's not important enough to remember) previously worked with my husband. There was some sort of personality conflict between him and the managers. Somehow after listening to him, I could see why. Customer service is huge in my husband's job. This guy fit in far better at Oregon Sports, where he wasn't required to have any customer service skills. I was impressed by the selection in this store, although small and cramped, it deserves 3-4 stars. The customer service is a 1 star shit show. So that's why it gets 2 stars. Will I return? Probably, but not in the near future. My husband already paid a small fortune for his whim. I doubt he'll be excited to let me in there loose again. Lol.

Great service, good selection, and very happy with my purchases here. Gage met me as I walked in,…read moreand offered to go get the shirts I had ordered online... and did it quickly and efficiently. I will be back!

This is a great place if you are looking to get ready to play any kind of sports other than golf…read more The golf selection needs an upgrade. They have a great variety of other sporting equipment and even gym equipment, Dicks offer a wide assortment of brands to pick from. This place is clean and the people are very welcoming.

If you hadn't guessed it, the Duck Store is the University of Oregon bookstore. All kinds of fan…read moremerch is to be found here. The first floor is apparel and gifts, stuffed animals, that sort of thing. You'll find stuff for your game day experience down here, like your duck lips and stuff. The second floor is generally where the textbooks and school supplies are housed, so between terms it's pretty sparse up there. Kids stuff, clearance items, and women's apparel is upstairs as well. Parking is on the street only but it's really weird--I have never seen anything so strange for parking, I don't think. They've changed 13th here to diagonal parking, but it's diagonal that requires you to back into the spot. Why didn't they make them diagonal the other direction (or even better, straight spots so they could get another space or two)? It's paid parking so either download the app or look for the parking box.

I purchased a 7ft inflatable Duck mascot on August 30, 2024. I brought it home to Texas and ran it…read morethrough October when it stopped working. I contacted the Duck store for warranty information in which the manufacturer had none. So through a serious of emails, Ryan and Alex were able to send me a new one. Unfortunately it arrived after the Ducks playoff Game, but I got it all the same. The product is iffy, but the customer serve was superb. I would shop at this place again and again when I visit every year.

We were visiting Oregon and wanted to check out the college since my daughter was interested in…read moreseeing it, so we stopped by the Duck Store to pick up some merch. It was a little hard to find at first, but someone pointed us in the right direction. The store is a little tucked away near the Football field. The employees were very nice, and my kids found a couple of things they liked. One of the employees was even kind enough to show us the indoor field, which was really cool! We had a great experience and would definitely come back!

The U of O is pretty well-known for being a test bed for Swoosh wear and the Duck Store seems to…read morehave any & everything you could fancy. That doesn't mean that many items are wallet-friendly, but if you want to run with the big dogs, then you gotta get off the porch. The Ducks are known for green & UO Yellow (it's a thing; the color even has its own hex & Pantone codes), but that doesn't limit the Duck Store merch. Black, white, green(s), and more are splashed about the top two levels whether clothing, regalia, keepsakes, and lots, lots more. Weather gear (even a $500 'raincoat'), hoodies aplenty, hats, and athletic garb in sizes for men, women, & kiddies is seemingly everywhere. And it ain't just the big sports that are repped, no, you can support men's & women's athletics for any program at UO (shoutout women's lacrosse!). The top level is more specific for women's items, children's items, and the infrequent clearance items. The Duck Store can get cramped, so if you need to escape, upstairs is your play. The downstairs is for actual school supplies, artsy items, and more, reminding us that this IS an actual university and not just a power brand in sporting apparel. Prices are, well, pricey, because good merch costs good money. There are some non-branded items that are more budget-friendly, but the featured stuff has trademark mouths to feed, so pony up your hard-earned nickel. You are not likely to find a lot of help on the floor, or parking, but the stop is worth the time. So: wear green, be loud, and... SCO Ducks!

If you are a tough sell for sports shoes, you'll want to make a trip to ERC. It should come as no…read moresurprise that a store of this caliber can be found in Track Town USA. But the ERC team really does live up to their reputation. Wife has tough feet to fit. Not only did the ERC folks take the time to listen and recommend, but they also promised that she could return the shoes she bought if they didn't work out. They didn't, she did and I was impressed at how professional they were. We are not value shoppers, because for us the value is the advice and product, not the dollars. Having shared that, we didn't find the prices objectionable, but we also didn't bargain shop on Amazon. Definitely worth a visit, and they have certainly earned our trust and admiration.

Great service and selection. We were looking for a specific Nike shoe and found it there along with…read moresome nice track town/Pre merch.

I have been a customer for so many years that most of my clothing is from Title 9 sports. I have…read moreone pair of pants that must be over 20 years old and they are still presentable. When I started running in the 1970's, the only clothing and shoes were made for men and I wore shorts with the fly in the front because I didn't have a choice. NIKE did not make a shoe with a women's last until VERY LATE IN THE GAME and I do not do any business with them because of that one thing that showed a lack of respect for women. I'm now 71 years old and my style has changed very little. I have not worn a dress with high heels since 1993. With few exceptions, this is my go-to store for every single thing that I wear and they never disappoint.

Title Nine is a boutique for women that sits on the upper level of the 5th Street Market. I had…read moreglanced in here during the summer but didn't really see anything that was made for my body type or a style that I like but today after walking in and seeing the change of seasonal clothing I was pretty excited to find a really cute dress. It is made with organic material and is eco-friendly. The prices here are higher but with that comes great customer service and quality clothing. They even honor a 1 year return policy! I will definitely keep this store in mind if I want to invest in a nice piece of clothing.

I have been to probably 9 or 10 different REI's. They are all well put together, have always had…read morehelpful and friendly staff that would be there for you if you needed them. Great selection of high quality gear, for a large number of different sports and hobbies! Prices are usually competitive, and sometimes you can catch some real bargains here. Highly recommended!

Therma rest sleeping bag sold to us by Christopher he was very knowledgeable and insightful about…read morewhat was best to suit the body type and the inns and outs of why uncomfortable happens when in camping conditions and suited himself best to relate to my needs while I asked about the proper hiking biking gear... The shoe lady at the Eugene R.E.I was expert in helping me pick and fit my foot right for a pair of hoka brand shoes. I now have been using these products for a week and very comfy the sleeping bag. Lightwait and soft material feels nice upon skin in heat or cooler temps. The tent is long enough to stretch out. Hands above and over head and can fit gear comfortably....

It's really hard to find a good sneaker store in this day and era, and I was able go into Big 5,…read morewith a shoe that I had bought at another big five from long ago, and I was able to ask the clerk what would be the next closest thing to that type of shoe and I was able to get it within a few minutes. It was $60, but that seems to be the going rate for sneakers-if you can take advantage of a sale, do so. Unfortunately, my old sneakers were starting to finally fall apart and I just needed to get a new shoe before the old shoes completely fell apart! One thing I like about big five is not only that they have wonderful customer service but knowledgeable customer service! There's nothing better than bringing in something and you're able to get a replacement for it with knowledgeable customer service! I usually don't get excited much about stores anymore, but big 5 is one of those gems that if you're looking for a new pair of sneakers, please go there!

Big 5 is a great place to find things for you outdoor activities they have all of the sports you…read morecan think of!! Soccer football Golf Basketball Hockey etc. They have a wide arrangement of shoes with well named brands at good prices. The people here are nice helpful and want to do the best that they can to help out. Also they always have sales going on!! Especially during holidays!!

I brought my 15 year old son in for like the 100th time this year to get some trucks, wheels,…read morebearings and the guys who help us were outstanding. I've spent close to $500 there this year but this last $90 was the best I've spent. I only like skateboarding because my son does and because he does I'm all in. But the guys that help us were personable, smart, passionate about skating AND talked to him about their education and how going to college is important. We always enjoyed our visits to tactics but now I'm a racing fan. Skate on Paul Clifford Eugene

If you need a Snowboard boot Wizard Go to Tactics! I have been riding for 26 years and Tristan is…read morean absolute magician! From setting me up with insoles that fit my feet to Heat molding my boots. There is nothing worse than feet that ache when you're shredding hard. This guy is a Genius!!!!Tactics you have an amazing employee who takes pride in what he does I will never shop elsewhere you guys have my money forever and always! Thank you Tristan!!!!