I don't really shop very often - these ladies were very attentive and polite. I had the most help…read moreI've had compared to many stores. Good selection for adults and kids. Prices are a good discount compared to their normal line.

Despite the fact that ya can't beat these prices, the service sucks. Rude. Unhelpful. Unpleasant…read more Service with a grudge. Totally killed the good vibes. If I were corporate I'd fire them all and start fresh.

I am an 82 year old female looking for an air fryer. I asked Sharon at the checkout where I might…read morefind airfryers. She said they were upstairs. Upstairs I saw Jack and asked if he knew about air fryers. He said yes. I showed him which one I wanted but there was no price. He scanned it and told me the price but said there would be coupons at checkout. Jack carried it down for me where Sharon took off coupons so I saved $45.00!!! Jack then carried it out to my car. I'd call all of that excellent customer service!! 5 stars!

I have always enjoyed Kohl's.They have a nice selection of clothes, home goods, and shoes. This…read morelocation is at Gateway Mall in Springfield. My favorite section of this store is the clearance section, as they are always 50-80% off the retail price. So I've found $40 items for like $5. I've bought a bunch of shirts and sweaters on clearance here. The home section is good too. I've bought some cool kitchen stuff in here, candles, holiday decorations, and more. I'm typically not a huge fan of the shoe section. Just because I never find anything I can't live without there. My husband loves to check out their section of Oregon Duck gear. The store is always clean. That's never a problem. The racks could be spaced apart a little farther, as it seems claustrophobic at times. That's honestly my biggest complaint. Employees are a bit scarce as well. I never see any unless they are at the cash registers. So if you need something, good luck finding someone. They keep the metal pole things to get stuff off high racks stashed around the store, and you're never too far from one. So you just have to look for them. I know this, so I never have a problem with it. But if you're not familiar with where they are, finding someone to help you reach something can be frustrating and annoying. Being short, this is always a problem for me. The cashiers are so-so. They push the credit card thing really hard. I would presume it has something to do with how their performance is evaluated or something big, so they are required to push it. Sometimes they can be downright rude and hostile if you don't want their card. They ask, I give an excuse, they argue. Pull another excuse, another argument, followed by them trying to convince you, bla bla bla. Finally by the time you are agitated enough to snap at them, they back off. But they will harass you until you get pissed enough to yell at them over it. This is the worst part of the experience, and what keeps it at 3 stars. The store and the sales are worth 4 stars, but the cashiers who push the credit cards is what keeps it at 3 stars. I really wish they weren't required to be so pushy about it, and make it a pleasant experience. Unfortunately, it's not. If I could do self checkout, it would totally make 4 stars. Lol. I will definitely keep returning to this store to buy home decorations, clearance items, Duck gear for my husband, and much more.

Friendly staff & greeting with a smile. Very helpful & happy workers too…read more I tried on a shoe and walked around the store about half an hour. During this time the clerk asked if I needed some refreshments & I said sure. He brought over a bottle of water. Wow I was impressed! I finally decided to get the shoe. This was my first time purchasing from this company. Wonderful experience! Thanks Foot Locker!

I came in here with my husband yesterday looking for shoes…read more The selection was really kind of boring and lame. The store is well laid out and organized, so it was easy to find the women's section. But underwhelming too. We were not spoken to by a single employee while in there, so absolutely no customer service to even judge. I couldn't find a pair of shoes that I couldn't live without. So we left empty handed and again, underwhelmed. I also haven't bought shoes in a couple of years, so I have no idea what shoes cost these days with post-Covid inflation, but their prices seemed ridiculous. Would I return? No. There wasn't anything egregiously wrong with this store, hence why I'm calling it 3 stars and not less. But there is nothing to bring me back either. If we're being honest here, without this review creating a record of my experience, I'll have forgotten it by the time I'm done writing it. It was that boring and forgettable. Review 19 of 2025.

Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

Had a great time trying on and finding a suit! Nathan helped me through the entire process. He was…read morepatient and kind which made the process very easy. I walked in not knowing exactly what I was doing and walked away with a suit I was confident in.

Check your ordered items 23087243 times before leaving the store. I was absolutely flabbergasted at…read morehow many times this location messed up a wedding order for the groom. The most stressful part of the wedding by far!

I absolutely LOVE this Marshalls! Especially the store manager, who has always taken it upon…read moreherself to help me find that "perfect" item whether I'm searching for a birthday gift for my grandchild or a cute outfit for a summer vacation! She will stop whatever she's doing (and I know she's busy) to go above and beyond for customer service. There are several employees here that are of this same caliber. The overall shopping experience is awesome! Recently, I bought a couple of heavy items, and they insisted on carrying to my vehicle, when I assured I could handle. I have been shopping here for years on a regular basis, and highly recommend!! . Tina Hilkey

Service has always been top rated Clerks have been helpful…read morewhen I'm shopping for certain items

This has to be one of the smallest of small stores, this Journeys is quite honestly a broom closet…read morethat some cheap executive thought would be a great idea to "maximize" space usage in this mall. Because of this, you have a truly limited selection in this location. Add to that Zumiez is literally across the aisle and has more than enough space to accommodate three shoppers without needing the Astra glide to move around. Lastly and most importantly, a weird if not snobbish vibe just seems to permeate this place. I have been to many other locations and have purchased in many of them, and honestly I wish I could in this one as well due to its convenience. But with the knocks against it already and to top it off with the weird vibe, I am just truly disappointed in their effort here. Too bad really!

One of the things I love about this store is they carry baby shoes as well as adult shoes. There is…read morenothing cuter than buying a pair of shoes for yourself, and a matching mini pair for a special child in your life! This store has a very cool selection of shoes that are unique and trendy. I love that they have a great selection of DC shoes. The store itself is insanely tiny, and can feel cramped if there are more than 5 people inside. But they have totally glass windows around it, so you can actually browse easily from the outside, if there are too many people inside. It works out quite well. The store is very clean and neat. From the outside, the store seems to have a "snobbish" vibe to it, but once you go in and see for yourself, the employees are really sweet and helpful. I am always surprised by this, but I've never had a bad experience here. The employees (there's usually only one in the store at a time) have been nothing but helpful, finding me the sizes I need, and giving me information if I need it, making sure to tell me about sales, and much more. If they don't have the right size in stock, they are more than happy to order it, and always answer questions. It is a store I have been shopping at for years and enjoy it. Like I said, I've never had a bad experience in here, and I will definitely keep returning to the store for shoes. Even my husband has pointed out some cute shoes for me as we walk by, and we've ended up stopping in and picking them up.

One of my favorite Van's stores. The customs service is always on point…read more I shop here a lot, not just for myself, but I buy for my Son's, Grandson, DIL, Hubs, and little Sis. If I can't find what I am looking for, they are awesome about ordering, and having what you want shipped to your home, or store. That is if the warehouse has what you want. Which is usually the case. Love their sale prices when they have them. I have also gotten some cool bags with my purchases. Will definitely be back. Van's fan for life!

Great brand, great store, great sales staff! BY FAR the best customer service in the mall! I always…read morehave a great time when I go in there!! The best store in the mall!