This is a small motel close to Mount Snow, 3 stories. The parking lines aren't clearly drawn out…read moreunder the snow, and they don't shovel it all of the way (there's a good shovel on the central walkway but sometimes people park there), so sometimes cars are double-parked or tight. Watch the parking lot exit - snow piles up and makes it hard to see folks coming on the road so several near-misses.
Check-in on your phone (they text you a form and then send you a code to your door when the room is ready). Doors use a security code to enter the rooms.
Desk hours are 9-5p, so if you go down at 4:45p and ask about why your door code doesn't work - and then find out the staff is already gone for the day, that was a problem. The day we checked in, a lot of people had issues with their room (all different reservations from different groups, too), and the staff left early that day. Eventually after texting a number and the hotline for customer service goes to the closed room (no one picks up on the number and there's no central phone line staffed), they get back to you via text - I believe the staffer on duty was apparently in the shower as she came down with wet hair after about 45min of folks getting anxious about what to do, and she had folks take a key to use instead of using the door code.
Rooms are small, simple, and have an exit to the long shared balcony areas; good to put food outside and let it chill since there's no room fridge. Lighting is a bit dark, but suffices. TV has no issues, cable channels. Bathroom door opened the wrong way so you can't come into the room and open the bathroom door at the same time. Was clean, though, so that was good.
Breakfast on the weekend included bagels, boiled eggs, and yogurt in a small fridge to the side. They also have a coffee machine, so you could get hot water and coffee. Breakfast bars and tea by the coffee station. There was also a water cooler to the side, but the staffer didn't have any water to refill that after it was empty in the first hour we were there... so only hot water for the rest of the long weekend.
Hallway had a closet for self-service on the towels and supplies. Another closet at the entry for your skis, boots, and snow board to hang and dry a bit.
Shared common room for folks to eat and play games. Downstairs, a little library, fireplace, pool table (needs some repair, had to put some logs into the bottom to avoid losing balls, ripped surface), a bar with plastic cups, a piano that's out of tune, and some card and board games. Good for the kids to run around and enjoy talking loudly away from the rest of the motel, which was good. Outside a hot tub (we didn't use it). Upstairs some seating and fireplace area, too.
Overall, value the place for the location, 5 min from the mountain, and it's a motel. Don't expect 24-7 service, and it is convenient to restaurants and other areas nearby. Shuttle stops by to get to the mountain, too.