My This hotel is awful! My nephew and his friends booked a weekend and actually left early because the hotel was so bad . There were hairs left on the bed, the bathroom was disgusting, the TV was not working, the room was freezing cold and the pool and sauna were not in service. They tried complaining but the complaints were completely ignored by the management. They actually left in the middle of the night due to the poor conditions and when they asked for a refund for the extra night, the hotel refused to refund them even after they complained about the rooms condition. The reason I am writing the review is because the hotel actually BLOCKED them from writing a review and when we called to complain the staff hung up on us! Save yourself a trip and go elsewhere. This place is horrible. read more

This place is where dreams are made. I've stayed there twice now for ski trips and for the price it doesn't get much better. Talk about bang for your buck!! From the pool and sauna room to the commons area, there is always an opportunity to enjoy yourself. The rooms are always very clean and the continental breakfast is delicious. And on top of all of that, it's family owned. 10/10 will be going back. read more

What a wonderful place to stay! This is a family-owned business with not only amazing quality accommodations but so much kindness and warmth. The Indian food is amazing, and they are also accommodating to any dietary needs (vegan, veg, gluten-free--whatever you need). We had a great time enjoying the beautiful surroundings and loved this as a warm and welcoming place to come back to each night. read more

Overall we really enjoyed our time at Austrian Haus. In our experience, it offered a convenient, cozy, clean ski stay at a fair price. It is a family-owned business, perfect for a family that's looking for a good value for their ski vacation. The owners are extremely friendly and helpful, and just a pleasure to talk to. For the good price, expect a rugged country ski lodge--nothing fancy, but always everything you need. Things we especially liked about this place: -The warm heated indoor pool and sauna...perfect after a long day of skiing. -The common space in the lodge with a warm, always burning fireplace--nice for reading or unwinding at night. -The option to rent a room with 3 beds, perfect for our large family when we normally would have to get 2 rooms. -It's a stop on the Moover shuttle--an hourly shuttle which takes you directly to the base area at mount snow--so no need to drive yourself over. (it takes your skis and snowboards too) -Continental breakfast--again nothing fancy, but very convenient if you want to quickly fuel up for the day before hitting the slopes. (oatmeal, cold cereal, fruit, coffee/tea/hot chocolate, bagels, waffles, doughnuts, opastries, juice etc.) We did have some trouble with small leaks in the bathroom, but communication with the staff quickly saw them fixed. As other reviews have noted, this place is older and In need of some updates, but again, the friendly staff negates any problem you may run into. We've heard great things about the bi-weekly Indian dinner offered at this place and look forward to coming back again to enjoy it. Perhaps next year for fall foliage? One thing's for sure--we will be back! read more

Austrian Haus Lodge - Nice warm indoor swimming pool! - Hotels Near Me - West Dover, Vermont

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Excuses, excuses. This is probably the worst hotel I have ever stayed in. And I've stayed in a lot of high-end, mid range and budget hotels in the northeast, Florida, the Cape, rural Texas, New Mexico, you name it. This place was unbelievable, and the owners will make countless excuses for themselves. I've been gone for two days, and my suitcase still smells like my disgusting room. I've washed my belongings and I'm airing out my suitcase after cleaning it with alcohol but it may be a lost cause. What happened? I call from New Mexico to make a reservation for myself, my sister, brother in law, and two nieces. We need two rooms for three nights for our cross country ski trip to Vermont. I didn't read all the reviews, but saw a few which were favorable -- they mention the pool and continental breakfast. That said, breads and a toaster, some cereals and some cheap yogurts don't constitute a continental breakfast worth advertising. The pool "changing rooms" were dark coffins. The pool, however, was clean. I am uncertain of the status of the astroturf surrounding it. *** We arrive and I note how old the comforters are, how the room needs updating. Fine. I'm stressed and tired as I've traveled a long way to be with my young nieces. Then I turn down my bed and there are crumbs. I attempt to overlook this, and wipe them off. I turn down my nieces' bed and there is an unidentifiable brown crusty sludge on the comforter and blanket. I'm mortified - clearly the beds have NOT been changed. This is a code violation and a health hazard. We ask for housekeeping to change the bedding and were subjected to some ridiculous excuse about how the bedding had been placed on a heater, which caused the sludge? They asked me to show them the sludge and I replied no, thank you, I'd rather not lay eyes on it again. I have pictures of everything but I won't be looking at them unless need be. Later we found other horrors in our two rooms, for example: Beneath the rickety wooden stairs by our entrance was a sheet of ice where no effort had been made to put down rock salt nor sand - a dangerous hazard. There was a piece of old bread under the dresser in my room. There were other debris as well on the floor that we did not bring. The room obviously hadn't been vacuumed for a while. A yellowed burned out bathroom light in the other room made the bathroom dark and difficult to use. Exposed wires beneath the light may also present an electrical hazard. All the lamps in both rooms still had the plastic wrapping covering the lampshades. This is a fire hazard and represents the stinginess of the hotel owners and their disregard for guests. A box spring in one room had a completely torn cover which looked filthy and seedy. I couldn't believe they would leave it like that. It was horrid to look at. Blinds and curtains in both rooms were both dusty and grimy and appeared not to have been washed nor changed out in decades. Headboards in both rooms were broken and fell off the wall. This is a hazard for sleeping children and adults. There was a strong a smell of urine in my room by the bottom of the bed on the right. This is the smell still embedded in my suitcase. The lack of hairdryers and hair products in the rooms again represent the stinginess of the owners. This is winter, and children need to have dry hair. Particularly when there is a swimming pool. A shining new large home on the property (the owners'?) is in obvious contrast to the hotel's lack of upkeep. It made me resentful of the 1100+ dollars (after tax) I had paid for the two rooms over three nights. That is not really cheap if you parse it out. After making some complaints known, the owner came to our room, even entering our room, and began to intimidate us about the problems we've experienced, making excuses and asking which lights didn't work. I honestly felt harassed at this point and was near tears. The girls couldn't stop talking about it over the course of our vacation and my younger niece even wrote about the dirty bedding and room in her journal. She's six years old. We were, after much discussion with both owners, given a refund for the third night, but they continued to withhold a 50 dollar fee. We simply could not bear to stay a third night, but had no place to go the other two. The whole thing was highway robbery and we felt like marks. *** My understanding is the owners want to sell the hotel to open a restaurant. No comment. read more

It's so ironic and delightful that a place called Austrian Haus in Vermont serves such delicious home made Indian vegetarian food: we had samosas, Pakoras and a lovely smoky saag paneer. Also the heated pool was toasty warm, which is so unlike many other places that advertise 'heated' and it's brrrt. This is a low-frills, homey place minutes from Mt Snow, with a good vibe for families with young kids. Mine loved sitting in the lounge by the fire playing board games. And I loved how they were doing something other than staring at screens. read more

Omg what a dump! Where do I even start with this place? Lol Booked a room with three beds for a ski trip- the " room " was in an attic like space without a ceiling- meaning slanted walls and only one narrow space that you could walk through standing straight up. Leaky windows covered with seran wrap. No shampoo/ conditioner provided in the bathroom, everything old, chipped or broken. Uncomfortable bed with thin pillows with the previous guests hair on the pillowcase. I would know since I'm a blonde and the hair was long and black. smh the tv is ancient- shocked it even fit in there. The pool has mold! on the chairs wtf I'd say spend a little more and stay at the Deerfield Inn instead read more

Good lord where do I start... I can't even recommend this place to starving college students who want to pack like sardines into a cheap motel room for a raucous ski weekend because IT'S NOT A CHEAP MOTEL! It just looks like it! Seriously. The minute I walked into the room I knew we'd overpaid. On the phone we'd been charged $150/night. It's rural Vermont so I wasn't expecting the Ritz Carlton but I assumed it would at least be somewhat nice at that rate. I made the mistake of not shopping around because it was the week after Christmas and I was assuming this might be the only vacancy. Unfortunately once I got to Mount Snow I realized there were plenty of open rooms all over town. My fail for picking the first place I found and trusting that it "couldn't be that bad." Oh but it was. The worst place I've ever had the pleasure of staying. And that's counting the times I slept in a camping tent. If the room was maybe even $100 a night I might have only been mildly annoyed. But they had the audacity to charge a whopping $150. If you had seen this place you'd understand why. The room was dirty. Stained chair, dirty pink carpet, faded probably 30 year-old comforter, old bent wire hangers. No alarm clock no nothing. We even got the TV remote at the front office during check-in. Weird. The bathroom was worse... unfinished trim, dirt around the edges of the floor, water damaged toilet seat with bumps all over it and the finish rubbed off (YUCK!), tiny dingy bathtub, need I go on? Oh but I will. Upon inspecting the bathroom I realized we didn't have a single bath towel! Just a bunch of thread-bare large hand towels (or based on the texture probably kitchen towels) and wash cloths. I just do not understand how they thought a 1x3 kitchen towel could pass as a bath towel. In a $150/night room no less. Doesn't exactly seem like they're after the repeat customer market. The funny thing is that now that I've stayed there I checked out other reviews online and the owners have defended the condition of the place by saying they're in the process of remodeling. Those reviews are from early 2007. When we checked in at the end of 2008 there might have been three other cars in the parking lot. Are you telling me that we were getting one of the nicest, most recently updated rooms in the whole place? To add insult to injury, we were awakened at 1:00 a.m. in the morning with stomping above us and loud voices. Either the owners decided to room all their guests in adjacent rooms (with tons of empty rooms left over???) or there is some sort of party room above the second floor rooms that we were conveniently placed under. Still, it was pretty ridiculous to room everyone so close together or near a party room with such thin walls. We could barely sleep. You can't blame that on "remodeling." So when you're going to Mount Snow for a ski trip, don't stay at Austrian Haus unless they charge you $50/night. At that price I might have even said it was a decent deal. But if you're going to charge $150/night with a straight face, it better be worth $150/night. The saddest part of this is that I hate to give bad reviews, but the place was so bad I feel compelled to warn other travelers like I wish I had been warned. The owners were very nice and friendly and seem like good people... so I really, really don't like giving a bad review. But the place was just THAT bad. They either need to charge a lot less. Or they need to significantly upgrade the rooms they want to charge a premium for. At least have some decent towels. And replace the 50 year-old toilet seats. It's TIME! read more

Last minute booking over the holiday weekend lead us to this lodge which attracted us with its price and proximity to the mountain. At $180 a night and a 5 min drive to the mountain, what can possibly go wrong? Oh a hell of a lot. I've stayed from a range of air B&B to Motel 6 to Mandarine. Obviously I've set my expectation straight from the second I set my foot in the door. The decor and room setup was definitely old school, which is fine for style, but that doesn't mean the bathroom shouldn't require an upgrade. The drainage in our bathtub was just awful. No shampoo or conditioner in the room. We had to ask the front desk to even get a hairdryer. Our room felt like a server's room as it was in the back of the common area in a half basement. Put aside the lack of furniture and a supporting column in the middle of the room, I really just hoped the room to be clean. That was very optimistic of me. Right before we were ready to sleep, my friend found out her bed was never cleaned. There were cookie crumbs and used tissues under the neatly folded sheets! Wifi is pretty much unavailable unless you are in the common area. Its continental breakfast was super disappointing. We'd rather drive out than eat in the next morning. The family who owns this lodge is extremely nice and is constantly asking if we need anything else. Yes, please spend a little more money upgrading and cleaning the place! read more

Buffet was WICKED good, all freshly prepared, the room was clean and the lounge was very cozy. Staff was very friendly. I would come back for sure THANKS AUSTRIAN HAUS read more

Austrian Haus Lodge - Lounge from the back wall - Hotels Near Me - West Dover, Vermont

DO NOT WASTE YOUR MONEY OR TIME ON THIS PLACE. My friend had the worst experience ever! Aside from being nasty, they had no use of the pool or sauna, no fridge, no TV and their room was freezing. On top of that, she was overcharged and every time she calls to speak to management, they hang up on her. read more

This place is exactly as advertised. Cozy, low frills, budget place to lay your head after a day on the trails. It was very clean and the owner was really nice. Pro tip: bring your own pillow. Mix of groups of 20 & 30 somethings and families, but everyone was respectful. Overall, good stay. read more

Let's get one thing straight...this is not a Holiday inn or Hilton. With that said, this place is a great little hotel for a weekend away. Very close to Mt Snow (only 4 miles), quiet, with a very home like vibe. It has the necessities of what anyone would need and for the price, you can't beat it. So many spoiled prissy haters on here. The owners of this place are super kind and really helpful! This place is great. I don't care what anyone says. read more

We only have eaten here; not stayed in the rooms so I can't speak to that. The Indian buffet dinner was terrific and plentiful. The hosts and the whole family are gracious and generous in every way. So glad that they are in Vt.!!!! read more

This place actually could be a nice and private place to stay. But for some how we felt much different. The pictures are all true. But the way we felt was not like that. In the hot ski season, there are barely anybody there. The dark long hallway leads to the swimming pool that had no one there. The donuts and muffins in the breakfast, has missing piece on the top, make you feel suspicious what happened. We booked this place in a hurry without double check the reviews. The room door lock doesn't have double lock. We didn't feel safe staying. read more

Austrian Haus is great! I stayed there Friday through Sunday for a ski trip to Mt. Snow. Keep in mind that you're not staying at the Ritz, but the rooms have everything you need for a ski trip. Everything was very clean upon arrival and we were well stocked with soaps and towels. You also have your own thermostat and the radiators are great for drying out wet ski gear. The owners had a great breakfast spread out which will give you plenty of energy on the mountain. The owners also cook authentic Indian food which was incredible. Much better than Indian food you can get at a restaurant. The owners hooked us up the with some discounts to local ski equipment rental places for our friends who were just starting out. The owners are incredibly friendly and were able to recommend local bars where people our age hung out. read more

Older style hotel with amazing staff! Wood paneled walls give it a vintage feels while caitan the lodge manager was very courteous to help me out any way he could. read more

After reading the last review on here I have to say If you're expecting the Ritz, then you don't realize where you are. However, if you're looking for a wonderful place with a relaxed-cozy-easy-going-feel then this is for you! Its not that the lodge is dingy or dirty but more that it has more of an old time country inn feel. people need to realize just because something is older doesn't make it dirty. In my opinion everything was very clean. The owner/inkeeper is the best and very friendly. Our room was perfect and had a comforting warm feel. The common areas were very nice and the fire place was great to cozy up to after a night of skiing with a glass of wine (or chocolate martinis!). Waking up to a hearty continental breakfast was a wonderful way to start the day and then to come back in the evening to a variety of hot beverages was just the cherry on top. I am without a doubt going to be visiting the Austrian Haus again! read more