Absolutely horrible customer service! If you have ANY options for cable tv that doesn't require a dish, I strongly urge you not to use this cable provider. They SUCK! read more

I have been a dish customer for 25 years and now they want to raise me to a ridiculous price. All they do is push products and now for the first time I am pissed and may leave dish at the end of my billing cycle. I even lowered my package years ago which I shouldn't have to do. New customers pay far less for a two year locked price and zero for joeys. This isn't right at all. One star dish and I will be reviewing everywhere. It takes a lot for me to do this type of work. read more

don't fall for the $500 promotion. worst tv service ever. I can't wait for the two year contract to be over so I can drop them.

Bring ear plugs. Too loud and I think inconsiderate for some who can't hear there partners. Feels like a club in there

Warning to all dish customers and those thinking of signing up regardless of how long you are a customer even decades they are always raising rates and forcing you to get less channels to keep the price and warning when you stop the service as other people have mentioned they want to charge you $27 for boxes to return certain equipment back what a joke read more

we have been dish customers for over 15 years. We get paid of Fridays, like everyone else. At 5am EDT we paid the account. On Sundays, they turned it off. I call them...get the run around...we show they have the money and they do nothing. I'm done with them read more

We've been Dish Network customers for 12 years and an odd number of months and they keep raising their rates. When you call to cancel then they want to make a deal. Finally cancelled today and they tried to hit me with a $25 charge for them to send me the boxes to return their equipment. I am not paying that charge and I advised them of this. This does explain why there are so many streaming services coming out today. I will never do business with them again. I am giving them one star because you cannot go lower than that. read more

their service has been canceled months ago and they keep charging/collecting money for services. the go around the bank number and collect

Thus is probably the worse customer service and tech support ever. My hooper "crapper" had to reboot every night but it always did it within a hour of turns on in the morning. Have had receiver replaced at lest a dozen times. Finally got Direct TV - at least it does not need to reboot all the time. Would not recommend this shitty service to anyone. read more

We were loyal Dish Network customers for many years, but we noticed that new customers were getting better more advanced equipment with lower rates. We spoke with their retention department and that if we wanted the most up to date equipment that we would be paying twice what we were paying at the time. So we elected to cancel our service. We asked them where we could drop off their equipment and they said since our equipment was so old that they did not want it returned to them, but we could take it to Best Buy and they would recycle the items. We did just that. Now fast forward to today. We called to re-establish service with them to take advantage of their special offers, plus, we were unhappy with our current provider. The Dish Network representative checked our old account and history and said we would not be considered for a returning customer since we never returned our equipment to them 2 years ago! WOW! Not only did they not want to retain us as customers, but now they don't want us back. Think TWICE before signing up with these YO-YO's read more

Not sure how I ended up with this company. I guess I didn't check yelp. They installed a "hopper" that needs an ethernet cable to connect to the internet. Since I don't care to run yet another cable they gave me a choice of paying $30 for a wifi adapter or $300 for a hopper that will connect to the internet. No discount for using your own equipment by the way. This is an "accessory purchase" and they even charge shipping. How many of their customers actually have their modems within reach of their tvs? I was told I didn't qualify for a better device but no explanation why not. Probably the least ethical company I have ever dealt with. read more

Costumer service is trash!!!!! Won't even let you cancel service. Keep transferring me to customer service people who just apologize over and over with no solutions until they hang up on you, or leave you on hold till you hang up. Worst company ever avoid this and any other cable tv company. Cut the cord and put them out of business. read more

DISH network offered by far the WORST customer service I have EVER received, and I am a brand new customer!! I couldn't get past the sales department? read more

Once again Dish has turned off Fox network right during baseball playoffs, football and the start of hockey not to mention college football. It's fine for Dish to raise your price by a double digit percent but they crybaby when a network wants an increase. So tell me Dish, with the money you're saving by not paying Fox how much are you going to credit your customers? This is a win win for Dish and we, the customers lose. I can assure you I won't be renewing my contract when it comes time. If Dish management had any smarts they would have ironed this out prior to shutting Fox down. Oh, BTW, Dish is blaming Fox and wants us to call Fox and complain. Sorry Dish, I have a contract with YOU, not Fox and I hold you wholly responsible for this. Really doesn't matter anymore, Dish will be out of business within a few years considering all the streaming platforms becoming available at attractive prices. I've also notified everyone on nextdoor. com about your little scam you have going and suggested to not do business with you. read more

DISH - My recommendation - A poster listing numerous TV channel logos, emphasizing Hulu's streaming service for live sports, news, and entertainment. - Television Service Providers Near Me

I've had numerous problems in the first few months of service, and they finally agreed to send a new receiver. BUYER BEWARE! Their "expedited shipping" from last Friday has not yet arrived on Monday night! And they charge $20 for that "service"! Who knows how slow regular shipping could be! Update! At 6 pm Tuesday I finally receive......a remote control! The incompetence is boundless! read more

If I could give them a 0 star rating I would. I wish I could leave them without consequence. Dish is terrible. I've been having issues with all of our tvs and we even had a tech out, not long ago. They obviously didn't fix anything because I'm still not getting some channels due to a signal loss. So, if you're in need of a tv service, keep searching. read more

DISH - What is there to explain about a complete loss of a signal? - Television Service Providers Near Me

Do not enter into a contract with Dish. They randomly got rid of 2 local channels and blame the stations' owner. The only options they give are to get an antenna or use an app. Isn't that why we subscribe to Dish? Meanwhile, three quarters of the channels they actually still broadcast are home shopping or infomercial channels. I guess if you like to watch commercials it's worth it to subscribe, otherwise take Dish's own advice and just pay much less per month for a streaming service. read more

After discontinuing Dish, I had to return the equipment by mail. I only needed labels NOT boxes, but of course they send boxes and charge me 45. For shipping. My bill was due 6/21, and on 6/22 they just took the money out of my account without my authorization. She says it says in the contract they can do that. Wtf. DISH SUCKS. awesome customer service. Update: got my money back through my bank. They agreed it was an unauthorized payment! Dish kiss mine. read more

Don't get Dish if you want to watch ice skating on in the Olympics. They require a "special" cable...which wasn't specified. So unhappy.

Contracted with Dish on 9/27/2017. Now 10/31 Dish uses contractors Wish Guys Dish. they sold us headphones that stopped working after 6 uses. After leaving several messages (never answers the phone) the called me back a day later. He tried to trouble shoot the issue and told me that they would be here in the AM. Tried calling this AM to confirm a time as I had a busy day planned. Finally got them and they informed me that they had no intention of coming???? dMade a appointment and just cancel it and not tell the customer. Dish says tough you are on your own. they do not stand behind their product!! read more

where do i start? over the last two years (the length of my contract, and THE LONGEST TWO YEARS OF MY LIFE), i have had nothing but problems with dish network. i will list a few problems that i had, and hope i don't go postal by the end. first, while it may seem trivial, when i signed up for dish, i was told i qualified for a free ipad mini, and that it would arrive within two weeks. TWO YEARS LATER, and i am still waiting. i called the business that i dealt with (third-party contractor) who signed me up with dish, and they were useless. simply told me to call dish. when i called dish, all they could tell me was that since the address i provided didn't match the shipping address, they would be unable to help me. when i asked the customer service representative why my service address and billing address were the same, but my shipping address wasn't, all he could do was weakly apologize. when i asked if i could have another ipad sent to me, they flat out refused. i get that there are people who will try to take advantage of freebies and such, but i am not one of those people. period, end of story. then, on to their service. THREE SEPARATE TIMES i was watching a channel, and suddenly, it would lose the signal. the first two times, i called dish to see what the problem was. seems they had switched what packages these channels were available on and did not bother to inform their customers...and still more weak apologies. the third time it happened, i didn't even bother to call...it would have been a complete waste of my time. i was tired of nothing but their stupid apologies. next, the wiring in one of the joeys was getting fried, and no one (neither customer service nor two technicians) could tell me why. finally, a third technician was able to tell me that it happened with some televisions (apparently a model i have was one of them), and dish topped it off with changing my first appointment to deal with this issue without telling me (after i had taken an entire day off work), charging me for the change of appointment, charging me for the other two appointments, AND charging me for the two joeys that were fried. as if that weren't enough, their billing system is an effing joke. after having my service turned off three times for nonpayment (even though i called customer service each time and faxed a copy of my most current bank statement, showing them where the payment funds were timely deducted), i asked to adjust my payment due date to my payday each month. that was a year ago; it has yet to be changed. i receive an email on the 9th of each month, telling me that my payment is due, and i receive another email on the 10th, telling me my payment is now past due. now, let's move on to payments...different than the payment issue above. each month, i log in to my account and pay the current balance. eventually, a screen pops up, saying that my payment was accepted, listing a confirmation number. IN THE LAST FIVE MONTHS ALONE, i have had to pay for two months of service three times (erroneously); because of this, i currently have an approximate $280 credit on my account. when i called customer service yet AGAIN, all they can tell me is they don't know why my payment won't "go through," and that i should "keep trying" until it does. WTF?!?!? if i get a notification that my payment was accepted, as well as a confirmation number, what else do i need to do to assure that my payment was accepted? finally, there are times where the hopper and joeys will lose the satellite signal. when this happens, a box will appear on your television screen, with instructions to call customer service to remedy the issue. i have called dish customer service so many times i have lost count, and more often than not, resetting or rebooting the system doesn't work, so their response is that i just have to wait for my service to "come back on." the best part? you are still charged for that time that you don't have service. if you are still reading this review, bless you for having the patience of job...and if you are thinking about trying dish for your satellite tv services...PLEASE, FOR THE LOVE OF GOD AND ALL THINGS HOLY, DON'T. i rue the day i signed up for their service...never, ever again. my contract is up today, and my service is being shut off tomorrow. believe me when i say that if dish were the only satellite provider, i would stick with amazon fire or roku, hulu, and netflix. i have NEVER left such a horrible review for a business, because as a small business owner myself, i want to give companies a fair chance...but these guys take the cake. i wouldn't want anyone to go through the same b.s. that i have gone through for the past two years. if i could leave no stars, i would, without hesitation. read more

My 2 year contract ended and they doubled my bill. I spoke with a woman this morning about bringing my bill back down to what it was previously at and signing another 2 year contract. She said the lowest price she could do was still $40 more than what I was paying. I told her, there's no other option in bringing it down and she very rudely informed me that "this is the lowest possible price." So I asked if my boyfriend signed up as a new customer if that would qualify us for more deals/options, she snapped back at me "this is the new customer price" in an incredibly irritated tone. I told her I would be calling back. So I did my research and spoke another company who I have my internet through and they gave me a WAY better deal and were much more friendly. So I called back and spoke to a man this time and informed him that since my contract was up that I would like to cancel. He asked me why and I explained the entire situation to him. He was friendly at first and offered me a price $10 lower than the first lady (hmm thought that was the lowest possible price???) so I nicely told him that no, the other company offered a much better price. He then asked what company and I told him and began bashing on them and saying that they were going to raise my bill without notice and that he was looking at their site and there's no way they offered me a lower price with the same channels, which I found EXTREMELY unprofessional. So after him finally stopping and letting me get a word in I told him "okay thank you but I already locked in a price with them and it's set up to get installed already" he became agitated and began telling me that there's no possible way that they were cheaper and that it was up to me but that they're not as good as Dish etc. etc. I couldn't even get a word in. So I became frustrated and hung up the phone, thinking I would call back later. So after I got off of work I called back again and spoke to another woman (much friendlier than the other two) who said that it appeared as though my account was cancelled already, so I told her "hm that's weird because the guy I spoke to wouldn't let me get a word in" so I waited on hold forever while she waited for someone from "back office" to get into my account and check. She then informed me that I still had a one year contract, after the guy told me my contract was up and that is why my bill was higher. I explained this to her and she said it was because I added an additional tv to my service when I moved... dumb but okay. So I asked her if I could have the cancellation fee waived, as the guy I spoke to said my contract was up. She told me no and that their "policy" is to cancel if the customer hangs up. What??? No confirmation, no letting me know that I supposedly still had 1 year on my contract. What if my phone had accidentally disconnected? What in the world kind of policy is that??? So I tried to get her to let me speak with a manager and she refused and told me that she had the same privledges as management... if a customer wants to speak with a manager, you let them. I have been in customer service sinc I was 16 years old and have never ever treated a customer the way these three service reps treated me. Unacceptable. I will be trying to get into contact with corporate and making sure none of my family or friends ever becomes a customer of this "company". I felt so disrespected and undervalued as a customer. I will never use Dish's services again. Never. I will post a review on every possible website to inform everyone of the experience they will receive as customers. I am very disappointed. read more

As most people feel I have to agree & if there was anyway I could give zero stars I would! Dish does not deserve a one star rating. Where to start? Well for starters their liars & cheats, I've had to do an early cancellation & they charge a $20 fee per mth left plus you have to pay for the shipping label to ship the equipment back. For the year & a half that I've had Dish I've had nothing but problems. Tv service constantly goes in & out, DVR box shuts itself down without any warning & does restarts which ruins your dvr viewing if you had something paused momentarily (Never had these issues with Direct Tv nor Cox) & the remote is qlichy whether it has brand new batteries or not. I couldn't be happy to get rid of Dish however if you cannot pay the early cancellation fee within 30 days regardless of whether or not your making payments on it, they'll send it to collections. Dish is absolute garbage, their HD quality compared to others is very poor, channel packages are full of crap channels you don't want nor watch just to get the channels you do want & oh before I forget to mention. Even if your a current loyal customer already & in need of internet & don't have the greatest credit but still pay your bill on time, they'll deny you internet service that's just as crappy as they are as a whole? Good riddance Dish Network you will NEVER get our business nor money ever again & we will NEVER recommend your services not even to an enemy. Dish has some serious work to do. Get it right or watch your company fall!! Their prices hike up quite a bit after your supposed promotional offers also so don't buy into the hype of their BS commercials stating their cheaper than Direct Tv (absolute lies) for your own sake Do not choose Dish. Go with a different Tv provider if at all possible! read more

I have been a customer of Comcast, Cox, Directv, and Dish - Dish is by far the worst when it comes to TV service, customer service, cost vs. quality. I fulfilled my contract with them and to cancel I get charged, to give back the equipment I get charged. They had a limited number of HD channels. Further, when they list channels as being available in certain packages, beware because they may drop them or move them to other packages. So you really don't get what you thought you were paying for. Also, be aware that the first price offered is for a limited time only, then it is jacked up and you are paying at least (if not more) as much as you did with the other companies but for poorer quality and you're stuck in that 2-year contract. You will be penalized if you need to end the contract even a few days early. I was paying for satellite service when I didn't even have a TV (all in storage for my move) for the last 1-1/2 weeks of service of the 2-year contract in order to avoid an early termination fee. Now I'm charged to return their equipment, at least it's cheaper than the fee for not returning the equipment. read more

These are terrible people!! Do Not Use Dish! They screwed up badly, now want me to pay for it. NOT. They had my credit card (of course they did) and I canceled the card so they wouldn't charge me again. Just the most horrible experience, 3 hrs. on the phone being transferred back and forth, finally got the high mucky poo and it was just as bad. I finally hung up and canceled the card. May go on my credit rating, but at this point, I don't even care. read more

The service is, for the most part better than Comcast or Direct TV. BUT if you are like me and watch TV late at night, it's crap. They take over the TV every night and perform some ritual with their Hopper (better know as Crapper). It craps on me every night. Hate it. read more

Unfortunately I have a bad experience with DISH that I hope no one ever has to go through. When I moved out of one home after divorce they talked me into putting my account on hold for further discount when I opened up new one in new home. I opened up new account within 3 months and had the other one cancelled but apparently I didn't talk with Customer Service only Sales so they had the charges for each month after 3 months accrued for that old account. I tried to call DISH with my name, phone, address where the old account was and they couldn't help me to cancel because I didn't have the actual 16 digit account number. The bills were paid by my ex-husband and he had a final bill when he talked to DISH person prior to me moving out. So they sent it out to collections and unfortunately it was under my daughter's name. I had them change the name and contact for that "past due" account to mine so they can stop harassing her. This is a scam for putting the account on pause and not speaking to the correct department to cancel with the old account number, although they can look it up under my phone number they couldn't help me when I tried to stop the "pause" although they know I have a new account with them. They offered $50 off a balance due of $96 but refuse to pay anything! Very, very wrong on many levels!!!!!! read more

We bought dish to replace Comcast because it got so expensive & dish had more tuners to record more programs than Comcast. We had it a few months & they had to replace our hopper & Joey shortly after receiving them. Now a few months later & the hard drive went down & we lost All our recorded videos Again!! They wanted us to wait for the mail, with the holiday July 4th, wait to get a new hopper at least a week! Oh they have a Whole $12 credit for this inconvenience! Wow what Great customer service! So we called back later & got them to come out in their truck with a hopper & joey because they were Both broken in 5 short months! Now they are new & Still Don't work correctly! They won't give any more credit for nonworking service!!! Stay away from Dish Network! Save yourself the upset & money. They steal your money because they don't give Real Quality products & service! Good Customer Service are only words to this company! read more