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    Ask the Community - DIRECTV

    We are moving and I was wondering about a tv only package?.

    Sherri L., thanks for posting this question. DIRECTV offers great entertainment, news, and sports and various packages. Please reach out to us on Social Media, Community Forums, Chat, or by Phone. We're here to help!… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - DIRECTV

    Upon his return, the representative finally answered and revealed that there had been 2 work orders for my new address and 2 different technicians to come out!!

    Mentioned in 2 reviews

    Read more highlights

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    People searched for Television Service Providers 205 times last month within 25 miles of this business.

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    CenturyLink

    CenturyLink

    (113 reviews)

    They are scam artists. They confuse you with bombardment of texts and emails when you have the…read moretech coming to install. I got it installed and it wasn't working. I called and they put in an order repair to come check the problem. They bombarded me with texts and emails to confirm my appointment. They threw in a confirmation for wire protection as well which I didn't notice. Be very careful with them. Corporate greed is rampant and they will do anything. And they make you listen to a recording instead of telling you in person what you are agreeing too. DON'T AGREE TO ANYTHING ON EMAIL OR TEXTS. Too long winded and technically and legally worded that you don't know what you are agreeing to.

    Terrible customer service. I work from home and my internet has been out for almost two full days…read more It went out on a Saturday, so I still haven't been able to get a person on the phone to explain the problem or provide an ETA, beyond the automated message. When I called back after the repair window closed and my internet was still down, I was urged to switch to text for better service. After doing so, the person who answered my text ghosted me for 5 hours, until I messaged that I wanted to cancel my service. I've been a customer for 10 year, but after this, I won't be anymore. Update: I finally got a human on the phone 36 hours after the outage, and was told she would not be able to provide me with any information and would have to send me to the repair team. I was transferred and told it was an hour and a half wait. I hung up, called back and told the next agent I wanted to cancel my service. He immediately provided me with details about the outage and was apologetic, but didn't try to stop me from canceling or offer me any real incentive to stay. Unbelievable that this company continues to operate.

    Cox Authorized Retailer

    Cox Authorized Retailer

    (1 review)

    Harrison East-South

    At least four people here identify themselves as some type of manager: Phil (useless), Arani…read more(overbearing and useless), another woman whose name I didn't get, and "Gabe", identified on the business card Arani gave me with that name written on it. NO ONE in this store is helpful. Phil told me three times over the course of a week that he would push my issue higher, but never called back and when I went in the store today no one else had any knowledge of the problem - enter Arani, who was identified to me as the manager who could help. Arani spent 20 minutes arguing and condescending to me about how I didn't understand the bills I was looking at (I have an MBA and love when entry-level workers try to explain billing to me). At the end there was no resolution - I said "what the fuck" out lout and Arani took it as a personal attack and told me they wouldn't help me at this store. No worries, FCC complaint has been filed!

    From the owner: Your Cox Store in 9630 East 22nd Street, Tucson is the place to experience what it's like to live…read morein a truly connect home. Browse the latest mobile phones and accessories. Our friendly experts will answer all your questions about Cox Mobile exclusively for Cox Internet Customers with flexible plans that fit your lifestyle and budget, GIG speeds everywhere powered by Cox Fiber, self-monitored automation, and Contour TV where you can watch what you want your way. Stop in and experience the amazing ways Cox can help you stay connected to the things you love. Always building better.

    Cox Store

    Cox Store

    (96 reviews)

    Highland Vista Cinco Via

    Wow - how rude and inconsiderate!! I literally had to call…read moreCox's main number to get ANY assistance from this Cox store! This store doesn't answer their phone calls go straight to voicemail! I was literally in front of the store right in front of the main entrance doors - in my car with my windows down - I am sick with a cold - wearing a mask - I asked the TWO employees who came outside... speaking to them through the open passenger side window...to Help me as I was trying to return a new modem still in box - I was trying to explain to them I didn't want to go INSIDE the store because I didn't want to get anyone sick - and could they talk to me for a second.... NOPE - one just ignored me and went back inside the other told me to go next store to the UPS store and have them mail it - what?! I'm literally right here sitting in my car with a box in my hand ...what do you mean mail it and I'm not trying to go into any store... I'm sick with a cold!!!! I don't understand why she just couldn't take the box from me ? then she just took my first name and said she would tell someone inside the store. But wouldn't it take the modem from me?! I told her I'll give you my account number and my name and phone number she wasn't interested ....I sat there for probably 10 minutes sick in my car with the windows down trying to give them back their modem trying to be respectful of people in the store and I got treated like dirt!! I had to call the main number of Cox explain what I was trying to do...they had to call someone inside the store and then finally someone came out to grab the box. Honestly I was really super pissed off with this experience!! How rude!!! The new modem was for a rental unit I have and the tenants didn't want me to install the new one until they move out which is in May I had to return the modem because I was about to be charged for it $240 I literally drove 30 minutes to go to the store waited in my car with the window down until I saw an employee came outside.. they were opening the door for customers to leave .... The door opened onto a sidewalk and my car was right next to the sidewalk ....what else could I do except say "hello can I talk to you for a second I'm trying to drop off this modem" since I couldn't talk to anyone in the store because they do not answer their phone!!! I'll be switching to T-Mobile Internet!

    Our promotion for Cox internet expired and our bill jumped up $30. I tried using the chat feature…read moreon the Cox app but it was slow and frustrating. I decided to drive to the store to talk to a sales representative. Rosa was amazing! She was friendly, listened well and gave me multiple options to choose from. We didn't need any additional services or cell phones, but she still found us a promotion that gave us a 5 year locked price for the same level of internet we had and it was a little cheaper. Employees like Rosa will keep me loyal

    DIRECTV - televisionserviceproviders - Updated May 2026

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