Absolutely horrible customer service! If you have ANY options for cable tv that doesn't require a…read moredish, I strongly urge you not to use this cable provider. They SUCK!

I have been a dish customer for 25 years and now they want to raise me to a ridiculous price. All…read morethey do is push products and now for the first time I am pissed and may leave dish at the end of my billing cycle. I even lowered my package years ago which I shouldn't have to do. New customers pay far less for a two year locked price and zero for joeys. This isn't right at all. One star dish and I will be reviewing everywhere. It takes a lot for me to do this type of work.

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

The short version: out-of-control advertising with no way around it is basically my entire problem…read morewith Xfinity. As one of many in this day and age who already has a severe case of notification fatigue, the last thing I need is regular pop-ups from my WiFi app telling me "10 ways to stream Game of Thrones faster" or "protect your data this fall with our new features," so the second that started happening, I opened the app to go scorched earth on my notification preferences. But the only option I had was to turn off service-related notifications, which are literally the only notifications I want. After some scrounging around, I found out you have to go to their website (to turn off notifications on their app??), log in to your account, and turn off marketing notifications from there. Oh but then that didn't work, and I was still receiving an onslaught of email marketing in addition. So then I gave up and talked to one of their customer service agents about how I wanted to stop getting advertisements, and what does this man do? He starts advertising to me (see screenshots). Sitcom material at this point. So then after probably an hour of going back and forth with this guy (how long does it take to turn off marketing spam? Seriously?) he says my notification preferences have been updated, but then here I am, still getting advertisements in my inbox on a regular basis. On further investigation, it looks like these marketing emails are marked as "service-related" and the only way for me to get rid of them is essentially for me to block any and all notifications from Xfinity, which I have now done because I'm so over the advertising. Guess I'll just be relying on my credit card statements to make sure my bill goes through, and if my WiFi goes down, I'll just hope it comes back up again lol. The sad thing is my experience with Xfinity's WiFi has not been terrible in the grand scheme of things - I have one of their lower tier plans (poor grad student life) and my WiFi performs about how I'd expect it to for how much I'm paying, I've never even had an outage. But man, the advertising nonsense and the BS with this customer service rep are just such obnoxious, VERY fixable issues that I'm left feeling excessively annoyed with this company. Considering switching to Quantum since they're doing a bunch of installs in my area now. Cheaper, better quality, and maybe they'll have a functional way for me to opt out of marketing!

Ref:…read morehttps://docs.google.com/forms/d/e/1FAIpQLSeIyieoGWCcBWk8ocOdDAkpcrO-wDid4BVPq9ZVehsGkbxa8Q/viewfor Mark Groomer was scheduled after we chatted about security camera project in 85743 just outside his service map. The above link he sent to indicate it was ok and our discussed time was set. To clarify, emails followed so he knew what my use of link meant. Sad part, some KJ reviewer recorded this outcome in 8/2023. But then, TTG turned all wordy about how some evil competitor out there done did him wrong, "but it's suspicious that you may be connected to another company and are trying to bring down my rating for whatever reason. I really hope you find happiness in life and stop trying to find it by maliciously attacking small business owners." So caveat emptor, folks, definitely not professionally behaved. If unlicensed, all he had to do was cancel by email reply, easy peasy. TTG was contacted to estimate outdoor IP camera installation & network re-configuration btw. By phone, he sounded competent and refreshingly slanted in favor of open source architecture, my preference. But in practice, a no show loud & clear.

The first thing M did when he came to the house was to put booties on to protect the floors ( who…read moredoes that these days?) He worked efficiently, but asked us questions related to positioning etc. how it would look when he outlined it with frog tape on the wall before final mount. He honored all quoted prices when I spoke with him prior to hiring. The TV looks great on the wall, and perfect height for viewing. Will definitely hire again.

Constant outages and when we call there is am irritating AI and no possibility to connect with a…read morehuman. I want my money back and shouldn't ne forced by my apartment to pay for horrible internet.

Overview Reviews…read moreServices Products Reviews All internet service2 Sort by Most relevant Newest Highest Lowest Angela 6 reviews Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way. Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way - feedback on my purchase of Starlink Satellite & Security system. Pricing - very reasonable. Customer Service - outstanding I am doubly pleased to have located a Tucson small business and highly recommend.

Had a great call my tech was Doug. He explained everything that he was doing as we have AV company…read morethat the two are gonna work together. He did everything at his end explained it to me as much as I could understand, but left me notes for the AV company that they will understand. He is a professional, personable and knowledgeable. Ask for him. He's a pro.

The 800 531-5000 number & several other numbers suggested disconnect the call after confirming…read morephone number. Went thru new service. They don't want anything to do with helping after sale. Finally reached agent after going to other departments. 4 hours later I still don't have answer to my issue. Each person I spoke with was obviously referencing a manual and did not know what they were doing. Was told several different solutions- none of which worked. Then spent 1 hour on phone with agent to help me use the microphone function on the remote. First person obviously reading manual. Couldn't help me. Next, supervisor had me reboot this, and try that. Only to discover the customer has to sign into their Google account, effectively making my TV into a computer to use the mic feature. I don't want Google involved with my TV. Didn't have to do this with previous service with Cox. I am SO MAD I switched from Cox. No amount of savings is worth this frustration. Worst decision I have made in a long time. I am appalled this company is still functioning. You ruined my day. Ann Ramsey 602-740-9340

Excellent company, reasonable rates for internet and always quick to respond. I prefer to support…read morelocal businesses whenever possible. If you are looking for locally owned business & any type of internet, computer services or other communication type services I strongly recommend Western Communications

I have been using Western Communications for a few years now and am very happy with their service…read more This is a family business and they always remember me and are a pleasure to speak with. It is so rare these days for a company to know their customers as more than an account number. I highly recommend the team at Western Communications for your internet service provider!!

Temporary 4-star, I'll explain…read more I've been using cox for two years now. I started a service line at address 1, on a fantastic promotion they were running. As of October, this year, I acquired address 2. Cox has been great to me so far, so I started a SEPERATE line at address 2 (using yet another amazing promotion). Up to this point I am now moving out of address 1. I saw on the website that we can transfer service to a roommate (which I have at address 1). Called them up, took a few tries, but eventually got WHAT I THOUGHT (and made sure to check) was address 1 disconnected and switched to the roommate. Went into my cox account to learn they switched ADDRESS 2, taking me out of my newly started promotion and still having me associated to address 1. With how long this has been taking and for it to mess up this bad, I am PISSED. Drove to COX on Campbell, took a couple breaths before I walked, and laid it out for Roxy (employee I was chatting with). Super calm, cordial conversation. And that's where we are at with 4 stars. Online COX customer service needs some serious work (i will avoid using it again). In-person, COX is amazing, super kind employees at every location I have been at, and really are looking to help. My case is still in process, but up to this point COX on campbell has been a 5-star experience with how my situation is being handled. It will be a certified 5 if they can satisfy this case. Thank you Roxy, and I sooo deeply apologize that you got all this thrown at you. (#Frank, you don't go unnoticed, neither does the DJ)

Amazing service! This location opened less than a month ago and is a more central location. The…read moreassociates were friendly and were able to match the deal I found online and provided a better discount. Took less than 5 minutes to finalize the offer.