Great friendly customer service. Very helpful to seniors…read more I needed a new modem for some reason and they gave me a new one to replace the original one. I managed to install it myself.

Trying to return internet and tv equipment that had been rented by my mother's late husband who had…read morerecently died. Arrogant employee refused to accept them because I was not the deceased person who rented them. I returned the equipment to the rest home as they said they had originally called xfinity to pick them up. Xfinity seems to think refusing return of their equipment is a smart move. They watched the equipment leave while all sources of payment have been cancelled and renter is deceased. Make it make sense ...... Resthome staff all said they had terrible treatment by xfinity.

Drove 2 hours to resolve a phone issue , Jaylan was so kind and efficient. Would recommend seeing…read moreher for mobile needs!

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

Update 2 years later. Thru hold you to a agreement for a…read moreyear. Check back in month 12 to ask for your price to Renew. I am at 60.00 a month , no line up. Wi-Fi only for my smart tv. I go to Amazon firestick and showtime for movies and series shows. Comcast XFinity has been great. I keep my old price and the speed is above 225 mbps. That's fast. We don't need it but it's included. The house is cable wired in. Built in 79.

Xfinity Store on E River Road was exceptionally helpful getting my cell phone updated with SIM card…read moreand transferring service from AT& T ( who weren't helpful) . Kudos go out to Christopher Hunst, sales pro, for being patient, creative and low key throughout the process. Made my day! Dexter Morrison. Sales Manager appreciated my kudos about Christopher, and said my gratitude for a job well done is what keeps employees at the store motivated.

We switched to their bundled promotion. Previously, we only had our internet service with them, but…read morewith their promotional package to bundle our internet and phone services, it will allow us to save a lot. The salesperson who helped us, Elle, helped us understand everything about their 2-year contract package. For us, it is an excellent deal. I highly recommend this business.

The absolute worst service I have ever had. I want to talk to an agent and when I try to explain…read morewhy, I am referred back to the main menu which doesn't help at all. An unknown user appears to have logged on to my e-mail account.

Wow almost 10 years of service from BLUESPAN. They recently upgraded to gigabit speeds. Their…read moreplans are perfect because they GUARANTEE their speeds, not UPTO a speed. They work hard to get the speed they promised. It involves a roof antenna for cellular service. They have military discounts, ask about others. They have phone services as well. Don't do satellite because of the latency impacts on calls and games. For stable internet with promised speeds, you cannot go wrong with Bluespan. They use top of the line equipment and include wireless routers. You can change plans. Truthfully, I have had had a few outages usually during weather events, but it is about the same or better than other providers. Check them out, especially for rural internet service in Tucson.

[revised 2026-09-20] Moving down from 3 to 2 stars…read more Yet another major outage in Nogales/Rio Rico last night, about 10-11 hours, separate from the one earlier this week. (i.e.: two outages this week in Nogales/Rio Rico, totaling around 18 hours give or take). I don't know the cause. Screenshot attached of their status page on this incident The actual start of the incident was about 47 minutes earlier than the status page says, in my estimation. I do not know why it appears that it took 7 hours to investigate before sending someone to the site for repairs. I don't keep good receipts but over the last 90 days I'll estimate (probably badly) 30 hours of downtime, some of it specific to Nogales/Rio Rico. So: around 98.6% of network uptime (give or take). Over those 90 days, that's one nine instead of the three nines they aspire to. I will revisit this yelp rating of 2 in 30-90 days to try to be fair to the company and see if they seem to be back on a path to objectively better network uptime numbers. [revised 2026-09-19] 2026-09-17: There was yet another outage yesterday, for 7-9 hours during the day, this time confined to the Nogales/Rio Rico area and perhaps Marana. [another fiber optic equipment cut]. I think it would be a good idea if I just estimate the number of 9s of network uptime I'm getting on a 90 or 180 or 365 day basis, and then base my star rating largely off of that. From my conversations with sales and customer service, the company really has taken (presumably expensive) measures over the last few quarters to install redundancy, as some of us were asking. So, this does amount to part of why I'm leaving them at 2, and leaving the door open to re-evaluating soon, and not putting them to 1. But the last few months also appear to show that Nogales/Rio Rico has been particularly hard-hit, and I'm hoping they can evaluate if there's anything that can be done to shore up their backup/redundancy/monitoring/maintenance in that area. Also, I used to be more dependent on this connection than at present. So, while I can wait out their growing pains, I would not blame other customers in this area from finding backup or alternative providers.

I have called 3 times and sent a message via the website with no response to cancel a recurring…read morefee. No one ever calls back. Very poor customer service. I got frustrated and drove to the office. There is no one there, working remotely the sign says. This does not seem like a reputable company any more

I recently purchased a home in Marana and the previous owners had Dish. So, I moved in on May 19th…read moreand have been calling Channel Choice and am only able to leave a voice message. No one calls back. I called Dish and they simply referred me back to Channel Choice. A revolving door. As a result, I won't be using nor recommending Dish or Channel Choice. I've gone ahead and subscribed with a different company. Now, Channel Choice, come get your dish. I've left multiple phone messages so you should have my phone number and name. Dr. K.

I had been a customer for more than six years and what I received was adequate for my needs. Then…read moremy wifi kept loosing connection, outages, and being a real struggle just for real basic use. I heard they were making upgrades and had seen several trucks in area. I called to try and resolve my issues. Three transfers to different people with basically no answers other than being told not to cancel it was all me. No better service available in my area. Really? Now I am looking for another company as my connection is even worse since I called for help.

Less than 1 star... no service for months... they schedule the repair then nothing and the…read morerescheduled... then repeat.. This has been going on since april 2026

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

Can someone please tell me what's happened to the employees here?…read more When I arrived & waited in line, I was treated to a barrage of antics that I could only describe as jaw-dropping, bone-chilling, unbelievable mayhem. My eyes popped out of my head as I witnessed a male employees begin arguing with an older gentleman. This employee was pounding his fist on his counter, looking at the customer in a threatening manner. This store appears to be dangerous. The other employees had equally cringy experiences in dealing with customers. All the employees know what's happening and they're saying nothing to make things better. I kind of fear for the safety of customers who enter these doors.

Weird line system. There was no line but other people in the store. I walked to the counter and was…read moretold, "There's a line" by an employee. I remarked on how there isn't one. He said, "It's first come first served." Another customer said that meant I was behind her in line. I said that's a really weird system. There are no signs in the store to inform people of this bizarre practice. If this is something Cox wants to do, which I wouldn't advise, then they need to provide signage to instruct customers. Their guest experience is otherwise terrible and wildly inefficient. If you have a simple question or pick up, you could be left waiting for a long time.

Average because just like the rest of them in the end. I was told it would be $35 a month for life…read morewith no contract, that installation would be free. I just got a notice from my credit card company that I was charged $106 (for the installation) AND I am being charged $39.95 a month. So they unfortunately lie just as much as the other companies. The installer drilled holes in my walls without telling me he was going to or asking if the location was acceptable. Really quite astoundingly different from the last installation, where at least I was consulted about where I wanted things put. The internet works well, but I also at one point, was stopped from doing anything at all with a message along the lines of "user has done too many." Cut off, period. No more using ANY of the three browsers I have -- same message, "you're done for today."

Sabino Wifi is an absolute GEM of an ISP! I could not be happier having this local business provide…read moreinternet to my house. I was a little skeptical that the service would be as good as advertised, but it most definitely is! Kyle is awesome to work with and incredibly responsive. You won't get a better value than what they provide. If you are in their service area, don't hesitate to try out their service. You'll be happy you did.