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    Services - Xfinity Store by Comcast

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    Ask the Community - Xfinity Store by Comcast

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    Sabino Wifi

    Sabino Wifi

    4.8
    (9 reviews)

    Sabino WiFi is an exceptional internet service provider that stands out for its lightning-fast…read morespeeds, affordable pricing, and outstanding customer service. Unlike big-name providers, Sabino WiFi ensures a seamless and reliable connection with minimal downtime. Their technical support is second to none, with Kyle providing personalized assistance whenever needed. He is always available, easy to reach, and proactive in identifying and resolving any connectivity issues--even reaching out if he notices a problem with your connection. This level of customer care is rare in the industry and makes a huge difference. If you're looking for fast, reliable, and budget-friendly internet with dedicated support, Sabino WiFi is the best choice.

    Average because just like the rest of them in the end. I was told it would be $35 a month for life…read morewith no contract, that installation would be free. I just got a notice from my credit card company that I was charged $106 (for the installation) AND I am being charged $39.95 a month. So they unfortunately lie just as much as the other companies. The installer drilled holes in my walls without telling me he was going to or asking if the location was acceptable. Really quite astoundingly different from the last installation, where at least I was consulted about where I wanted things put. The internet works well, but I also at one point, was stopped from doing anything at all with a message along the lines of "user has done too many." Cut off, period. No more using ANY of the three browsers I have -- same message, "you're done for today."

    Bluespan

    Bluespan

    2.9
    (82 reviews)

    I'm updating my rating from 4 down to 3. Within the last six months they had two major (day-long,…read moresystem-wide across the Tucson region they cover, including Rio Rico/Nogales) internet outages (which also means VOIP phone outages), the most recent being the other day. These outages had consequences I'm sure not only for myself but other users. When they had the first one, I think one of their executives made the response, which I thought was incorrect, in one of their forums that they could not use redundancy in that case to address the outage because the fibers and such upon which the main service depended (and which had been damaged by a construction crew I guess in the Phoenix area) were also the same fibers and such upon which their redundancy depended. Could they not arrange for redundancy that did not depend on the same exact Phoenix-area point? The second outage, several months later, was down to the same issue (construction crew in Phoenix area) and the same (incorrect in my opinion) reasoning on redundancy..... they did not succeed in improving their redundancy from the first incident to the second. So, I am reducing from 4 to 3. Now, a few moderating points: - I have heard that they are working toward addressing their redundancy issue. - It's temporarily a shame, but let's hope they respond by improving. Over the last few years (other than these two damaging outages) they have improved other things nicely, including increasing my speeds, lowering my cost and changing the mountaintop that I was pointed to. My service was by no means perfect, but I think they have spent money to improve and I respect this, and they did improve. I committed to them for voip a few months ago, which I would not have done if they had not established with me that they were providing a high number of 9s of reliability. So, if they can get back on track, and think ahead a bit better, then I may regain a higher view of them. - It's a bad moment for this to happen since so many people seem to be now giving a try to Starlink. Without these two really bad outages, I would have said that Bluespan is approximately competitive with what I hear about Starlink. So, if they re-position themselves to make such outages much less common, then I'd say at that time they will be more competitive.

    Internet has been out since 8/9ish this morning, and they have continuously pushed back the ERT…read more Just say you don't know when it will be fixed instead of giving unreliable times. Completely ridiculous that we pay $100 a month to be strung along with unreliable and constantly changing repair times. ​

    Xfinity

    Xfinity

    1.3
    (102 reviews)

    Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

    Horrible They notified me that there was a "courtesy…read moreswitch", they were making the speed faster, for "no extra charge!". So I contact them, and get verification. I was told this was correct. I made it a point to tell them that I don't want a suprise bill later. I dont want it faster if I will be charged more later, as I cant afford it. They insisted this was some courtesy thing they were doing for appreciation of their customers for being with them. I wasn't going to be charged. My bill is on autopay, to save money. 3 months later. My bill went from $60- $110!!!! No notice no nothing. I called them, they denied every telling me it was just a courtesy. Gaslit me saying it was only 3months and they told us this. I am a single mom, I have to figure out how to pay my rent now because I live paycheck to paycheck and they literally stole from me. I'm short! They LIED. They refuse to refund me. State I "already used the service". I have my kids 50/50. I work 10hr days. I don't use an exorbitant amount of internet. I have my phone, and my ps connected and that's it. Nothing else. My kids dont have phones nor laptops. Disgusting customer service. So pissed I can't use another company and that they're the only ones available. If you have the option, don't use them. ​

    Cox Store

    Cox Store

    2.2
    (98 reviews)

    Very professional prompt and courteous service…read more Recommend using this service for Internet.

    Wow - how rude and inconsiderate!! I literally had to call…read moreCox's main number to get ANY assistance from this Cox store! This store doesn't answer their phone calls go straight to voicemail! I was literally in front of the store right in front of the main entrance doors - in my car with my windows down - I am sick with a cold - wearing a mask - I asked the TWO employees who came outside... speaking to them through the open passenger side window...to Help me as I was trying to return a new modem still in box - I was trying to explain to them I didn't want to go INSIDE the store because I didn't want to get anyone sick - and could they talk to me for a second.... NOPE - one just ignored me and went back inside the other told me to go next store to the UPS store and have them mail it - what?! I'm literally right here sitting in my car with a box in my hand ...what do you mean mail it and I'm not trying to go into any store... I'm sick with a cold!!!! I don't understand why she just couldn't take the box from me ? then she just took my first name and said she would tell someone inside the store. But wouldn't it take the modem from me?! I told her I'll give you my account number and my name and phone number she wasn't interested ....I sat there for probably 10 minutes sick in my car with the windows down trying to give them back their modem trying to be respectful of people in the store and I got treated like dirt!! I had to call the main number of Cox explain what I was trying to do...they had to call someone inside the store and then finally someone came out to grab the box. Honestly I was really super pissed off with this experience!! How rude!!! The new modem was for a rental unit I have and the tenants didn't want me to install the new one until they move out which is in May I had to return the modem because I was about to be charged for it $240 I literally drove 30 minutes to go to the store waited in my car with the window down until I saw an employee came outside.. they were opening the door for customers to leave .... The door opened onto a sidewalk and my car was right next to the sidewalk ....what else could I do except say "hello can I talk to you for a second I'm trying to drop off this modem" since I couldn't talk to anyone in the store because they do not answer their phone!!! I'll be switching to T-Mobile Internet!

    Xfinity Store by Comcast - televisionserviceproviders - Updated July 2026

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