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    Sprocket Communications

    4.8 (4 reviews)

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    Bluespan

    Bluespan

    (91 reviews)

    Wow almost 10 years of service from BLUESPAN. They recently upgraded to gigabit speeds. Their…read moreplans are perfect because they GUARANTEE their speeds, not UPTO a speed. They work hard to get the speed they promised. It involves a roof antenna for cellular service. They have military discounts, ask about others. They have phone services as well. Don't do satellite because of the latency impacts on calls and games. For stable internet with promised speeds, you cannot go wrong with Bluespan. They use top of the line equipment and include wireless routers. You can change plans. Truthfully, I have had had a few outages usually during weather events, but it is about the same or better than other providers. Check them out, especially for rural internet service in Tucson.

    [revised 2026-09-20] Moving down from 3 to 2 stars…read more Yet another major outage in Nogales/Rio Rico last night, about 10-11 hours, separate from the one earlier this week. (i.e.: two outages this week in Nogales/Rio Rico, totaling around 18 hours give or take). I don't know the cause. Screenshot attached of their status page on this incident The actual start of the incident was about 47 minutes earlier than the status page says, in my estimation. I do not know why it appears that it took 7 hours to investigate before sending someone to the site for repairs. I don't keep good receipts but over the last 90 days I'll estimate (probably badly) 30 hours of downtime, some of it specific to Nogales/Rio Rico. So: around 98.6% of network uptime (give or take). Over those 90 days, that's one nine instead of the three nines they aspire to. I will revisit this yelp rating of 2 in 30-90 days to try to be fair to the company and see if they seem to be back on a path to objectively better network uptime numbers. [revised 2026-09-19] 2026-09-17: There was yet another outage yesterday, for 7-9 hours during the day, this time confined to the Nogales/Rio Rico area and perhaps Marana. [another fiber optic equipment cut]. I think it would be a good idea if I just estimate the number of 9s of network uptime I'm getting on a 90 or 180 or 365 day basis, and then base my star rating largely off of that. From my conversations with sales and customer service, the company really has taken (presumably expensive) measures over the last few quarters to install redundancy, as some of us were asking. So, this does amount to part of why I'm leaving them at 2, and leaving the door open to re-evaluating soon, and not putting them to 1. But the last few months also appear to show that Nogales/Rio Rico has been particularly hard-hit, and I'm hoping they can evaluate if there's anything that can be done to shore up their backup/redundancy/monitoring/maintenance in that area. Also, I used to be more dependent on this connection than at present. So, while I can wait out their growing pains, I would not blame other customers in this area from finding backup or alternative providers.

    IntoClicks - Our new addition to the Web Design & Marketing team in Tucson AZ

    IntoClicks

    (11 reviews)

    Tyrant of a company. Breached contract by not blogging until 4 months after start of services…read more Asked them to stop services due to dramatic decrease in lead volume, and got threatened with litigation. Are currently ransoming a website that I paid $5,000 to them for in an attempt to force payment for ineffective SEO services. Also, website was built using a website builder service. They outsource pay per click services too. Update: just received email from someone that an image they used for my blog is under review for copyright infringement Update: Inflated his original claim of what I owe him from $2,500 to over $10,700 - this in retaliation to the review I left on Google (above). *Note that, in this response found on Google (below) Gabe Carmen is claiming that his company does not use a website builder for my site. I am including a picture of the email he sent to me (see [*****] below) explaining to me that it would be difficult for me to access my website because of the website builder they use. Proof of a lie to YOU - the potential customer. **I hired Intoclicks in October of 19 and saw a steady decline in business from that point on. A few of the other Moving Company owners I am friends with reported increases in sales, and even asked me if I could take on some over-spill for them. Response from the owner a month ago It's unfortunate that your business was so affected by the recent pandemic; however, to blame us for your decline in leads is very unreasonable, as not a lot of people are looking for moving services in the middle of covid-19. We tried several times to setup a call with you to discuss the options we are proposing to our clients to help them through this tough time, but you refused to have any conversations. You even resorted to name-calling and threatening to be "uncivil" over texts. The fact is, we have completed everything we agreed to do and then some, even helping you with other matters at no additional charge to help you out. Additionally, until you fell behind on payments, you had expressed on several occasions how happy you were with our services and your new website, which was [*****] NOT built by a "website building service" as you claim. [*****] If the blog image copyright issue is true, we will be happy to help with this, but you have not responded to us regarding this matter. We never ransomed your site or anything else for your past due obligations. We were willing to have a reasonable conversation as business owners regarding your overdue balance and modifying your contract terms, but you refused to talk with us and your response was that we would have to "sue you for the balance you owe". Unfortunately, this review is nothing more than you following through on your threat to be "uncivil". You know how much our good reputation means to us and this review is nothing more than an unjustified attempt to hurt IntoClicks. We won't bother responding to all of your points, but we want to remind you that lying in online reviews is a very serious matter. Even after all this we sent you a letter offering to let you out of your contract, which you didn't accept or respond to. We care and work very hard for all of our clients and it's unfortunate that it has come to this, despite our efforts. It seems there is nothing left to do but no longer do business with you and send you to collections for the full amount owed. *Google review and response screen captured. Will follow up if they try to change their response.

    I'm just getting familiar with intoclicks and I'm already thrilled with what I'm learning about…read morewhat they offer with their marketing... It's certainly something that my business and probably anybody's business would be encouraged to use. , will be happy to report back more as time progresses

    Sprocket Communications - isps - Updated September 2026

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