Ref:…read morehttps://docs.google.com/forms/d/e/1FAIpQLSeIyieoGWCcBWk8ocOdDAkpcrO-wDid4BVPq9ZVehsGkbxa8Q/viewfor Mark Groomer was scheduled after we chatted about security camera project in 85743 just outside his service map. The above link he sent to indicate it was ok and our discussed time was set. To clarify, emails followed so he knew what my use of link meant. Sad part, some KJ reviewer recorded this outcome in 8/2023. But then, TTG turned all wordy about how some evil competitor out there done did him wrong, "but it's suspicious that you may be connected to another company and are trying to bring down my rating for whatever reason. I really hope you find happiness in life and stop trying to find it by maliciously attacking small business owners." So caveat emptor, folks, definitely not professionally behaved. If unlicensed, all he had to do was cancel by email reply, easy peasy. TTG was contacted to estimate outdoor IP camera installation & network re-configuration btw. By phone, he sounded competent and refreshingly slanted in favor of open source architecture, my preference. But in practice, a no show loud & clear.

The first thing M did when he came to the house was to put booties on to protect the floors ( who…read moredoes that these days?) He worked efficiently, but asked us questions related to positioning etc. how it would look when he outlined it with frog tape on the wall before final mount. He honored all quoted prices when I spoke with him prior to hiring. The TV looks great on the wall, and perfect height for viewing. Will definitely hire again.

I just can't believe how bad this company is. I have choice warranty and they outsource their work…read moreto Sears. Sears then outsources the work to other companies. The hookup guys LLC is one of those companies. I put a claim in for my washing machine. I got confirmation of an appointment with a time frame of 9:00 a.m. to 12:00 p.m. . The appointment was confirmed through several emails from Sears and choice warranty. I tried to call to confirm basic information make and model of the washing machine with the hookup guys. I tried to contact this company for 5-day straight to no avail. I made arrangements to stay home from work so I would be available for the technician when he arrived at my home. During that time I continuously tried to contact the hookup guys. And was able to get in touch with Javier. I gave him my order number and he looked up the status. He then told me that he did not have a technician coming out that day. Even though he had all the information in regards to the case created. This guy had every excuse in the book as to why they weren't coming out, it was sears's fault, it was choices fault. They had no intention of even contacting me to tell me they weren't sending a technician. I wasted valuable time and money. They are supposed to arrive at my house tomorrow morning, and I have been trying all day to get in touch with them just to cancel the appointment as I no longer need their services. I'm trying to be courteous and let them know and I can't even get in touch with them. If you have a home warranty service, and they issue this company to you please take my advice cancel and request someone who is capable of getting the job done. If you are considering using this company on your own free will to have anything done, please reconsider.

I would like to add to the horrendous service by both Sears appliance repair and this company for…read morenot completing a washer repair as scheduled. No-show. No-call. Sears is equally garbage for continuing to use their repair yet trying to sell a maintenance subscription. How can we trust either company when there is no accountability?

So glad we gave our business to a local! Couldn't rave more about these guys!…read more Responsive to my request for a quote! Precise quote when it was all said and done Professional and fast service These guys were punctual, started the job right away and before we knew it, our two tvs were done! Talked to us the entire way, letting us know how everything worked. At the end, asked if we were happy and content. Super friendly and professional! Don't waste your time with the Geek Squad and support local!

No one really followed through for me here in terms of getting replacement surveillance system…read morereinstalled. But Dana always sounded concerned in the moment. Ultimately, viewer, you must decide for yourself. But here, he's asked to demonstrate competency by viewing damaged system followed by proposing another as example of "fair replacement value" for insurance claim. As it turns out, he just petered out, though without coming forward to say so. My main reason for contact followed 85743 location, my 'hood. But this zip did not contain anyone capable of following through, and it is a freak show, I'm just saying folks. Plain freaky, hands down.

Isaiah and his team did a great job of installing our wall mounted TV and eero WiFi mesh network.read more

From the owner: We design and install complete residential and commercial electronic systems: audio, video,…read moreautomation, networks, theaters, motorized shades, surveillance cameras, alarms and more

Once again, Andy and his team (Woodrow and Gregory) to the rescue. I had a 120" Fresnel Screen…read moreassembled and hung on my theater room wall. There was a pesky bump in the lower right corner. Woodrow came back and determined that one screw was flush where it should be and needed to be cut down to size. They completed the work and the screen is fantastic. THE ABSOLUTE BEST A/V FOLKS IN TUCSON, PERIOD!!! I've used Andy and his company for four A/V projects and they are great!

We give Integrated Audio Video Solutions a 10! Professional, competitive prices, knowledgeable…read moreand a great group to work with. Josh, Andy and Drew installed all of our TVs, sound bars, surround sound and video cameras. When we've had an issue (usually our own doing) they have shown up immediately to help us out. We've even text them on the weekend and have received a call back to walk us through how to fix the problem. Superior customer service!

Installer Ryan was at my place of business installing my new audio system. He was super…read moreknowledgeable and polite. Definitely be calling him again for our future projects. I recommend them fully!! 5 star service

From the owner: Roh's Commercial Audio and Video, LLC provides commercial distributed audio with expert sales,…read moredesign plans, and installation for public address, houses of worship, projectors, and screens to Tucson, AZ.

Integra Custom Sytems installed a security camera system at my apartment community in Central…read moreTucson. Prior to that, we purchased a system from a local store and installed it ourselves. To say the least, the system we installed was not easy to set up and only worked adequately for about a year and one by one the cameras started to fail. We Contacted Integra and the owner, Greg came out to the property, looked over the property and gave a reasonable proposal to install a new system. The system was installed on schedule and the reps went over all of the functions and helped us set it up on our phones so we could remotely view the property. The system works extremely well and the technical support with a few questions we had has been wonderful. I'd strongly recommend Intergra Custom Systems.

Until moving to Tucson, we have never had a house consisting of the latest in automation, audio,…read morevideo, security and more. When seeking a vendor, our building contractor had several recommendations. But every time I check references, only one name came out on top every time, and that was Integra Custom Systems. So our education began selecting from the overwhelming number and types of products on the market. Fortunately, Integra had the expertise I needed to help me through the decision making maze while being very thorough about meeting my budget limitations. Starting this project I was overwhelm, and in retrospect the process was great and we got exactly what we wanted. At installation time, the quality of workmanship could not have been better. It has been three years since our installation, and we could not be happier, especially when I need additional technical education or service is needed. It is so great to have full control of all of your household electronics right in the palm of your hand. Because of these complex systems and the investment I've make, I only wanted the best to get me through this project. Thank you Integra.

We requested that a Ring security system be installed, along with two cameras. Company sent out an…read moreincompetent technician who ended up having to leave midway through the job , saying he had to get to his other workplace. He did not finish installing the system, nor did he even start on the two cameras. Only one of the eight door sensors for the security system was correctly installed. The other sensors were either incorrectly installed or not installed at all. It's impossible to get ahold of anyone at the company. When I finally did get a response, they offered a 20% refund ($65.60) on the $328 job. Two cameras were not even touched ($229) and the $99 security system was not functional. So I paid $262.40 for nothing!!! I have filed a complaint with the Better Business Bureau. I'm stunned that this company has good Yelp reviews. Please refer to the 1.11 star average rating from 122 people on BBB for a more accurate assessment of this company.

Best tech experience ever. Dave figured out a wrong part we ordered, helped us with a broken tv we…read morereceived, spent time showing my wife her new tv operation. Way beyond anything normally considered "above and beyond". Wife just says "awesome ".