I've brought my computer issues to this store for a few years now, and they've always done right by…read moreme. Whether I was building a whole new computer or just needed them to diagnose a problem I was dealing with, their staff has been very helpful. They've even helped with minor issues without charging extra for the work.

I don't always need zappy equipment, but when I do I go to SWS Electronics & Computers! If someone…read moreasks me about zappy equipment, I always refer them to SWS Electronics & Computers because the friendly, informative staff can't be beat. Over the years I've purchased TV antennas, headphones, and other zappy equipment. Everything has always worked really well, and they helped me figure out what I did wrong if it's not working. When I leave I feel very satisfied, and not like an idiot because I couldn't find the button.

The entire staff is amazing! Can always get excellent help in PC, they have several good employees…read morein that department that are knowledgeable and very helpful.

update: today is…read moreinstall day. On time and he called ahead. He will Take away the old TV for a fee. My pic shows it sideways, ready to go to the truck. He will set the new tv up with my existing Firestick control. It's been a good experience so far. Glad i stayed with Best Buy.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

In response to the owner's reply to my review:…read more I will not be removing my review. There is a reason you are not BBB accredited... Gamer's Warehouse is the most unethical, dishonest, and abusive company I have ever been unfortunate enough to do business with...if that's what you call this. You charged me for a service you did not perform, removed my phone's battery without my knowledge or permission (theft by conversion) and you returned my phone in a completely inoperable condition. You didn't even have the decency to tell me you removed the battery--I only discovered that after taking the phone elsewhere and attempting to charge it. I couldn't even take it anywhere else at that point to have the service done (although IFIXIT at the Tucson Mall stated that could easily transfer the data using SmartSwitch if my phone's battery had not been removed) because you removed the battery. Your response attempts to shift blame instead of taking responsibility for your actions. The facts remain unchanged: I paid for a service that was not performed, my phone was returned completely inoperable, and I was never informed that you had removed internal components from my device. Consumers deserve honesty, transparency, and competent service. Based on my experience, I cannot recommend Gamer's Warehouse. To the owner: Please note that I will not be engaging with you in further discourse...on this platform. BUYERS BEWARE.

Damien was very knowledgeable and knew exactly what I needed and led me to each one. I was in and…read moreout in no time.

BE warned! I went to buy a TV and one of the primary…read moreconsiderations was how quickly I could get it. When I first went into the store, around 2 PM the salesperson said that I could get a particular brand delivered the next day because, rather than Best Buy having to ship it to me, the model was in stock at the store and the Geek Squad would just bring it with them. I wasn't prepared to make an immediate decision so I asked that if I came back later that day could I still get next day delivery. The salesperson and the section manager said that if I got back before 5 chances were that I could still get delivery the next day, I got back to the store around 4 and since I already filled out an order I thought I'd be all set...NOT THE CASE. The salesperson convinced me that I would be better off financing my purchase interest free instead of paying cash which is what I had planned on doing. While filling out the information for the credit I apparently hit a wrong button when I put in my social security number (that's on me) but I was still approved for a $5,000 line of credit. At least that's what I thought. When the salesperson finally did whatever she had to do to submit the order (I thought the order had already been submitted) the lender, CITI Bank, said that there was a mistake in my social security that had to be corrected. Remember my initial plan was to pay cash. My salesperson called Citi Bank so we could correct the SINGLE number error and finish the transaction. After hold times and being transferred to wrong departments at CITI when we got to the right department it took all of 2 minutes to correct the social security number error. Unfortunately because of all the waits and being transferred to wrong departments it was now passed 6 and when the salesperson was finally able to submit the order I was informed that I could no longer get delivery the next day and there was nothing to be done. At this point after over 2 hours I was so frustrated, all I wanted to do was get a TV, I just left. I thought about canceling my order but I hate shopping and a cancelation at this point would be cutting off my nose to spite my face. Best Buy will have this sale but it is the last sale they make to me and I've been a customer of theirs for years but it's obvious that Best Buy really doesn't care about satisfied customers. I'll be sharing this story with not just Yelp but anyone who'll listen. Keeping my fingers crossed that the installation will go better than my purchase experience.

This is a awesome company. I had a small job of an install a camera and mesh system set up…read more Miguel set everything up and answered questions and explained everything thoroughly. He was courteous and mindful of property. He cleaned up after the job and everything worked great. If I could give them more than 5 starts I would. I will definitely use them in the future.

This company is fantastic. Always does a wonderful job. Always goes above and beyond. Friendly…read moreservice great people.

We finally stopped in to check out this store. Getting to the store is a little awkward as you…read morehave to drive through the El Super, et al. parking lot(s). When we entered we immediately noticed that we appeared to be the only guests there on a Sunday afternoon. There were a ton of employees in each section of the store. The store is similar to a BestBuy with the addition of baby items, furniture, toy section and perfume / makeup section. There is also a small children's play area (so parents can shop). It appears to be a more rent to own type of store where you can open a store credit card (there a section of the store set up for financing - like a bank with a row of desks next to the micro cafe area (and the children's play area). In each section of the store you are greeted by an employee eager to sell you something and help you apply for store credit. Most of the staff are very friendly. I was surprised that with 4 employees of the beauty section - no one greeted us or offered assistance. I did some price comparisons in the baby section and their prices were comparable to Amazon and Walmart's prices.

They can have more control of the people, they have a big speaker and people connected to them…read more Playing loud music and some music have bad words, not pleasant at all

My computer was lagging terribly while trying to edit in Adobe Premiere Pro. Gave my computer specs…read moreto James, and he recommended upgrading my RAM using some refurbished RAM to see if that helped. Jacob installed the RAM, and it worked like a charm, plus I saved money. I was in/out of their shop very quickly. Highly recommend. The only downside is that I have to finish editing my project; no more excuses.

I recently reset my computer and the mouse wasn't working and I called them and immediately over…read morethe phone. My mouse started working again, straight up magic.

I contacted HDTV City because they are an authorized KEF dealer. I was looking for a pair of KEF…read moreM500 headphones that had just been released. Chris answered the phone, I told him what I was looking for and that they seem to be hard to find even online. Chris basically tells me if they're out there he'll find them and he'll beat any price I find; in store or online. He calls me back the same day, tells me he's located the headphones and offered me a very competitive price. Even Amazon was only at "pre-order only" at this time. I didn't take Chris up on his offer immediately. Because no one has these headphones on display to try, I didn't know how they'd feel or sound. Professional reviews raved about them, but I wanted to see more real world reviews. I was debating if I should just take the plunge and just buy them; and be one of the real world guinea pigs. A week passes and a few people on online forums took the plunge and tested them out. With even more great reviews, I contacted Chris and told him I wanted them. Chris placed the order for me and the transaction was fast and easy. There are a few vendors online now that have them in stock and ready to ship, but I chose to order from Chris still. I appreciated his no nonsense customer service right off the bat. He is also really friendly and laid back. Also I get to support a local business. There's no high pressure sales even after he shows you he'll beat any price out there. If you're looking for those hard to find items or higher end items that Walmart, Costco, Bestbuy etc. don't carry, go find Chris. Even if you're not an electronic geek looking to spend thousands on a TV or thousands on speakers, Chris carries and can order a wide range of products. He even advertises in front of his store that he'll beat Bestbuy, so why not give him a try.

Two stars is for the service. Other than that this place sucks! Bought a smart tv that was trouble…read morefrom the beginning. Also purchased an LG tv and blu-ray. Blu-ray stopped working called hdtv and was advised to call LG customer service. After an afternoon of phone calls with people I couldn't even understand, it came down to this model being very old. Also couldn't find my receipt and when I called hdtv city to see if they had it in there records. They told me it was archived so it would be a $25 charge! Are you kidding???After you sell me a worthless blu-ray??? What a shame. I'm all for supporting local business, but I will never go back there again. Two stars for the one tv that works.