I had a capacitor blow on a Ryobi bench grinder. Not wanting to spend another $200.00 on one, I…read moredecided to take the capacitor over to Elliott's and see if they could match it up; and they did. Customer service is exceptional here and the sheer volume of odd ends of electronics is MIND boggling! They even had computer parts from the 80's!? Recommendation: Absolutely!! Need anything electronic, need to stop in here. It's the Radio Shack of yesterday... Only 20 times better

Not a good source for Audiophile vacuum tubes in my experience. I ordered 3 - OA2, 3 - OB2, and 3 -…read moreOC2 VR tubes to roll in a 300B amp I have coming soon. They called & told me they only had 1 - OC2 (understandable) & I said fine, just adjust the order/refund for the 2 missing tubes, no biggie. What I then received was 1 - OC2, 4 - OA2, and 1 - OB2, some RCA, a Sylvania and a "Conn" (life is like a box of chocolates, you never know what you're going to get). All looked pretty rough, dirty & very bent pins. I have not tested them yet but at best they may test as NOS, but are definitely used, not NOS. When I called to correct the order, I was told "you received the correct total number of tubes, so we cant refund. You need to send back tubes if you want them replaced". Considering this was their mistake, and that we're talking about tubes that are worth, at most, $9.50, I had assumed they would send out replacements for the 2 - missing OB2 tubes, and either send a return postage slip, or just say "keep the tube you didn't order". But, I guess that's not how they roll. Anyway, lesson learned. I wont bother them with my business again.

I don't always need zappy equipment, but when I do I go to SWS Electronics & Computers! If someone…read moreasks me about zappy equipment, I always refer them to SWS Electronics & Computers because the friendly, informative staff can't be beat. Over the years I've purchased TV antennas, headphones, and other zappy equipment. Everything has always worked really well, and they helped me figure out what I did wrong if it's not working. When I leave I feel very satisfied, and not like an idiot because I couldn't find the button.

SWS has been very helpful for me. I've purchased a gaming pc through them and they also worked on a…read moreLenovo Thinkpad that I unfortunately spilled liquid on. They were able to take apart and clean the laptop and found that none of the liquid made it to key components. SWS provides an exceptional service at a very reasonable price. Each time I have been in the store Riley has been very helpful and informative about different products and the technicians who work on the devices are also very knowledgeable and provided a great service.

The entire staff is amazing! Can always get excellent help in PC, they have several good employees…read morein that department that are knowledgeable and very helpful.

Best Buy would not allow me to use a shopping cart to take a large item out to my car. I'd…read morerecommend ordering from Amazon instead. Most items are delivered overnight directly to your door, which is much more convenient than driving to the store and carrying heavy items yourself.

I took my Iphone 11 to GW for a new battery. The battery was replaced but some issues surfaced with…read moremy phone that were not previously there. I returned to the store and the technician (I did not get his name) worked diligently to fix the issues and was successful. He ended up replacing the camera part (pictures were blurry after the battery replacement) without charge. Simutek wanted to charge me $150 to replace the battery and instead I paid $75 at GW. I was surprised when they said that they use Apple parts, but my phone detected non-Apple parts. It is working fine and it is an old phone - so I imagine I'll be replacing it once it completely konks out.

Very poor repair service for the gaming consoles. My switch returned in worse condition both times…read moreI took it there. I would not recommend

Very poor service All the cash register are closed must…read morewait In customers service like line.

Kat (sp?) at the pick up counter was the associate i had the pleasure to be helped by. She has…read moreEXCELLENT customer service. Greeted me, got my order then proceeded to look for an item i inquired about. All with a HUGE smile on her face. Nowadays, you don't experience that too often. KUDOS to her. She's a keeper for sure. I'd like to comment on Daniel-Ray who got the manger for me. A huge smile on him as well. KUDOS Daniel-Ray & thank you. I wanted let her know about the great service i received. Michele the mgr was very nice as well. How one treats their associates trickles down & i thank her for that. All of these associates are keepers for sure. Thank you. :)

This is a awesome company. I had a small job of an install a camera and mesh system set up…read more Miguel set everything up and answered questions and explained everything thoroughly. He was courteous and mindful of property. He cleaned up after the job and everything worked great. If I could give them more than 5 starts I would. I will definitely use them in the future.

This company is fantastic. Always does a wonderful job. Always goes above and beyond. Friendly…read moreservice great people.

Great Customer Service at the Curacao store, all sales people very nice and great explanation on…read morethe products

They can have more control of the people, they have a big speaker and people connected to them…read more Playing loud music and some music have bad words, not pleasant at all

I recently reset my computer and the mouse wasn't working and I called them and immediately over…read morethe phone. My mouse started working again, straight up magic.

James and Wes were two of the most professional, helpful, and patient people I've ever met. Their…read morestore has a wide variety of PC parts, and from entry level computers to the high-end. I ordered a high-end custom gaming PC from them. They were super courteous and quick in picking up my calls and answering any questions I had. From helping me decide what parts to get and were compatible, to walking me through the process and giving me updates when building my PC, and even following up with me after I got it home to check how it was going. After using the PC for some time now, I can safely say this is THE best PC I have ever owned in about 25 years of using computers. It's beautiful, professionally built, and runs like a dream. No matter what tasks I do, or games I play, it performs perfectly with no hitches or issues. The RGB colors are totally optional as well and they can custom make it to your liking. I can't recommend Smart Parts PC enough, and for anyone wanting a great PC for gaming, work, or just daily use I would highly recommend you getting one from them. 5/5 stars.

I contacted HDTV City because they are an authorized KEF dealer. I was looking for a pair of KEF…read moreM500 headphones that had just been released. Chris answered the phone, I told him what I was looking for and that they seem to be hard to find even online. Chris basically tells me if they're out there he'll find them and he'll beat any price I find; in store or online. He calls me back the same day, tells me he's located the headphones and offered me a very competitive price. Even Amazon was only at "pre-order only" at this time. I didn't take Chris up on his offer immediately. Because no one has these headphones on display to try, I didn't know how they'd feel or sound. Professional reviews raved about them, but I wanted to see more real world reviews. I was debating if I should just take the plunge and just buy them; and be one of the real world guinea pigs. A week passes and a few people on online forums took the plunge and tested them out. With even more great reviews, I contacted Chris and told him I wanted them. Chris placed the order for me and the transaction was fast and easy. There are a few vendors online now that have them in stock and ready to ship, but I chose to order from Chris still. I appreciated his no nonsense customer service right off the bat. He is also really friendly and laid back. Also I get to support a local business. There's no high pressure sales even after he shows you he'll beat any price out there. If you're looking for those hard to find items or higher end items that Walmart, Costco, Bestbuy etc. don't carry, go find Chris. Even if you're not an electronic geek looking to spend thousands on a TV or thousands on speakers, Chris carries and can order a wide range of products. He even advertises in front of his store that he'll beat Bestbuy, so why not give him a try.

Two stars is for the service. Other than that this place sucks! Bought a smart tv that was trouble…read morefrom the beginning. Also purchased an LG tv and blu-ray. Blu-ray stopped working called hdtv and was advised to call LG customer service. After an afternoon of phone calls with people I couldn't even understand, it came down to this model being very old. Also couldn't find my receipt and when I called hdtv city to see if they had it in there records. They told me it was archived so it would be a $25 charge! Are you kidding???After you sell me a worthless blu-ray??? What a shame. I'm all for supporting local business, but I will never go back there again. Two stars for the one tv that works.

Wanted to set up my home entertainment, and know so little about it all! Rick is so kind and…read moreknowledgeable. He takes his time to explain things, and really cares that you'll be happy with your decisions. If you're not sure of what you want, he helps explore all the options, pro and con, including what works best for your budget. I recommend Rick without hesitation.

I am new to Tucson/Oro Valley. I needed a articulating wall mounted tv arm installed with a sound…read morebar for my new TV. I found Rick on Yelp with good reviews, so I called him first. I am super glad that I did. Rick has many years of experience, got right to work, even ordered the sound bar on his own money before I met him in person and before I paid him a dime. He has Marine Corp experience, honest, hardworking and even helped lift my spirits with his positive outlook on life. His charges were reasonable and fair. If you have anything related to TV work, if you don't contact Rick, you are making a mistake.