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    Cox Authorized Retailer

    3.0 (2 reviews)
    Closed • 10:00 am - 7:00 pm

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    Bluespan

    Bluespan

    (91 reviews)

    Wow almost 10 years of service from BLUESPAN. They recently upgraded to gigabit speeds. Their…read moreplans are perfect because they GUARANTEE their speeds, not UPTO a speed. They work hard to get the speed they promised. It involves a roof antenna for cellular service. They have military discounts, ask about others. They have phone services as well. Don't do satellite because of the latency impacts on calls and games. For stable internet with promised speeds, you cannot go wrong with Bluespan. They use top of the line equipment and include wireless routers. You can change plans. Truthfully, I have had had a few outages usually during weather events, but it is about the same or better than other providers. Check them out, especially for rural internet service in Tucson.

    [revised 2026-09-20] Moving down from 3 to 2 stars…read more Yet another major outage in Nogales/Rio Rico last night, about 10-11 hours, separate from the one earlier this week. (i.e.: two outages this week in Nogales/Rio Rico, totaling around 18 hours give or take). I don't know the cause. Screenshot attached of their status page on this incident The actual start of the incident was about 47 minutes earlier than the status page says, in my estimation. I do not know why it appears that it took 7 hours to investigate before sending someone to the site for repairs. I don't keep good receipts but over the last 90 days I'll estimate (probably badly) 30 hours of downtime, some of it specific to Nogales/Rio Rico. So: around 98.6% of network uptime (give or take). Over those 90 days, that's one nine instead of the three nines they aspire to. I will revisit this yelp rating of 2 in 30-90 days to try to be fair to the company and see if they seem to be back on a path to objectively better network uptime numbers. [revised 2026-09-19] 2026-09-17: There was yet another outage yesterday, for 7-9 hours during the day, this time confined to the Nogales/Rio Rico area and perhaps Marana. [another fiber optic equipment cut]. I think it would be a good idea if I just estimate the number of 9s of network uptime I'm getting on a 90 or 180 or 365 day basis, and then base my star rating largely off of that. From my conversations with sales and customer service, the company really has taken (presumably expensive) measures over the last few quarters to install redundancy, as some of us were asking. So, this does amount to part of why I'm leaving them at 2, and leaving the door open to re-evaluating soon, and not putting them to 1. But the last few months also appear to show that Nogales/Rio Rico has been particularly hard-hit, and I'm hoping they can evaluate if there's anything that can be done to shore up their backup/redundancy/monitoring/maintenance in that area. Also, I used to be more dependent on this connection than at present. So, while I can wait out their growing pains, I would not blame other customers in this area from finding backup or alternative providers.

    Cochise Internet Services - CIS Wireless Broadband does not require you to load any software to get the service. CIS technicians will set up and configure the hardware.

    Cochise Internet Services

    (6 reviews)

    We switched from one of the major national providers that provided single digit download speeds…read morewith horrid customer service to Cochise Internet Service, and the improvement was immediate. Our current download speed went from 1 to 3 Mbps (on a GOOD day) to nearly 80. In our home we are NORMALLY streaming on two TVs, with two to three gamers online--all simultaneously. And with all that going, we also have the whole "internet of things" running all over our home! Previous providers blamed poor quality on our 70 year old home, that our wiring was so old as to be obsolete, that the copper within the walls was and causing all the problems. When we basically FORCED them to send a tech to test everything outside the house, they finally conceded that it was the 60 year old hardware between their main and our telephone pole that was indeed the problem. CIS bypassed all of this because they do not use land-lines. A simple small radio receiver on the roof hard-line connected to a small cube inside the house is all we have now, and it is practically invisible! The cost is substantially lower as well. Install and equipment up front was comparable to the other major telecoms, but the monthly rate is about three-quarters of what I was paying before. I will provide more about customer service if I need to learn more, but from talking to their Office Manager, their Owner, and one of their technicians has definitely given me the idea that we have taken a step in a much, MUCH better direction.

    I had this service for about 10 years. So, the current owner, CIS, is not the original owner I…read moresigned up with. My home is sort of remote, and the service has always been spotty. I had the lowest cost plan, I do not require a lot of download speed, but buffering was always a problem. Customer service over the years has always left me feeling like its one big sales pitch. Trying to get a final bill and be done with these guys was problematic. Be especially careful when talking to Adam. Good luck.

    Cox Authorized Retailer - televisionserviceproviders - Updated October 2026

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