Absolutely horrible customer service! If you have ANY options for cable tv that doesn't require a…read moredish, I strongly urge you not to use this cable provider. They SUCK!

I have been a dish customer for 25 years and now they want to raise me to a ridiculous price. All…read morethey do is push products and now for the first time I am pissed and may leave dish at the end of my billing cycle. I even lowered my package years ago which I shouldn't have to do. New customers pay far less for a two year locked price and zero for joeys. This isn't right at all. One star dish and I will be reviewing everywhere. It takes a lot for me to do this type of work.

How much time do we spend trying to contact & problem solve with " customer service " reps? I…read morecalled Century link 6 times (45$ for life no contract I've had over 5 years) my streaming was difficult ,speed slowed down , slower than ever. Thanks for answering! I'm told I need to buy or lease another modem for a 100$ , I refused , then transferred to loyalty Dept in Guatemala City . Seemingly competent rep tries to upsell me the faster service , mine was fine for 5 years ? Then I need to buy new modem 100$ I refused so they made concessions . Called back to confirm the changes and no extra charges , off shore agent drops my call?? No call back ? This new modem and up selling similar to new programs on the iPhone that slow it down so you need to buy the newer model? So much for one price for life? I'm a " global " person but it's hard to understand ? Sometimes I feel like I'm playing a " shell game" in the street , you think you resolve issue , your bill comes and it's not what you agreed to? That's why I called back , but call was dropped by agent. Corporations like politics are infected with greed, ego & power? Update sixth call maria in loyalty Dept in Boise Idaho solves & clarified issues said the agents off shore probably didn't know how to read coded information ( or would not take time to decider coded info) , thank you maria in Boise! This is a grueling process customer service" please try to keep it on shore in the country your serving for clarity & keep jobs local?

Multiple outages this year that last 4 to 5 days. Refused to prorate monthly charges to reflect the…read morelost of service for those days.

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

They lack customer service skills! I have been dealing with getting a line off my account for 5…read moremonths and each time they say I'll have a credit and it has been removed! Every month the charge is still there! They rape their customers and can never admit they are at fault! Go somewhere else this company is horrible!

Very professional prompt and courteous service…read more Recommend using this service for Internet.

Wow - how rude and inconsiderate!! I literally had to call…read moreCox's main number to get ANY assistance from this Cox store! This store doesn't answer their phone calls go straight to voicemail! I was literally in front of the store right in front of the main entrance doors - in my car with my windows down - I am sick with a cold - wearing a mask - I asked the TWO employees who came outside... speaking to them through the open passenger side window...to Help me as I was trying to return a new modem still in box - I was trying to explain to them I didn't want to go INSIDE the store because I didn't want to get anyone sick - and could they talk to me for a second.... NOPE - one just ignored me and went back inside the other told me to go next store to the UPS store and have them mail it - what?! I'm literally right here sitting in my car with a box in my hand ...what do you mean mail it and I'm not trying to go into any store... I'm sick with a cold!!!! I don't understand why she just couldn't take the box from me ? then she just took my first name and said she would tell someone inside the store. But wouldn't it take the modem from me?! I told her I'll give you my account number and my name and phone number she wasn't interested ....I sat there for probably 10 minutes sick in my car with the windows down trying to give them back their modem trying to be respectful of people in the store and I got treated like dirt!! I had to call the main number of Cox explain what I was trying to do...they had to call someone inside the store and then finally someone came out to grab the box. Honestly I was really super pissed off with this experience!! How rude!!! The new modem was for a rental unit I have and the tenants didn't want me to install the new one until they move out which is in May I had to return the modem because I was about to be charged for it $240 I literally drove 30 minutes to go to the store waited in my car with the window down until I saw an employee came outside.. they were opening the door for customers to leave .... The door opened onto a sidewalk and my car was right next to the sidewalk ....what else could I do except say "hello can I talk to you for a second I'm trying to drop off this modem" since I couldn't talk to anyone in the store because they do not answer their phone!!! I'll be switching to T-Mobile Internet!

Constant outages and when we call there is am irritating AI and no possibility to connect with a…read morehuman. I want my money back and shouldn't ne forced by my apartment to pay for horrible internet.

Overview Reviews…read moreServices Products Reviews All internet service2 Sort by Most relevant Newest Highest Lowest Angela 6 reviews Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way. Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way - feedback on my purchase of Starlink Satellite & Security system. Pricing - very reasonable. Customer Service - outstanding I am doubly pleased to have located a Tucson small business and highly recommend.

Orbitel cable fails every single day. Sometimes for hours and sometimes for a few minutes. Every…read moresingle day for the past month. Worst cable service I have ever used. Their customer service is a disaster. Stay away from orbitel!

From the owner: Orbitel Communications is a locally based broadband communications company providing cable TV,…read morehigh-speed internet, and digital telephone service in Tucson, AZ. We constantly strive to improve to meet the needs and wants of readers, listeners, viewers, users, and advertisers. We value our reputation for honesty and fairness. Our credibility and integrity will never be sacrificed to achieve other objectives. For more information contact Orbitel Communications today!

Weird line system. There was no line but other people in the store. I walked to the counter and was…read moretold, "There's a line" by an employee. I remarked on how there isn't one. He said, "It's first come first served." Another customer said that meant I was behind her in line. I said that's a really weird system. There are no signs in the store to inform people of this bizarre practice. If this is something Cox wants to do, which I wouldn't advise, then they need to provide signage to instruct customers. Their guest experience is otherwise terrible and wildly inefficient. If you have a simple question or pick up, you could be left waiting for a long time.

Can someone please tell me what's happened to the employees here?…read more When I arrived & waited in line, I was treated to a barrage of antics that I could only describe as jaw-dropping, bone-chilling, unbelievable mayhem. My eyes popped out of my head as I witnessed a male employees begin arguing with an older gentleman. This employee was pounding his fist on his counter, looking at the customer in a threatening manner. This store appears to be dangerous. The other employees had equally cringy experiences in dealing with customers. All the employees know what's happening and they're saying nothing to make things better. I kind of fear for the safety of customers who enter these doors.

High speed internet is down again. Seems to stem from the Las Vegas server. Poor service is their…read moremotto. Or no service at all. This happens too frequently. Need to fire some butts.

We have experienced continuous problems with our phones and service since moving to Cox, and we are…read morenow entering our second consecutive week of major disruptions. This situation has severely impacted on our ability to conduct business. Although I was informed that an external issue had been resolved, we are still encountering significant problems. As of this morning, none of our phone lines have dial tones. I spoke with Lauren earlier, and despite her efforts, she was unable to restore service. She indicated that a technician would be on-site at 10 a.m.--which means we will be without phone service for the first two hours of our business day. This is unacceptable. These ongoing issues have repeatedly consumed valuable time and resources, with multiple technicians both on-site and over the phone, yet no lasting resolution has been achieved.