Verizon sold my dad a flip phone and started services for him and he was medically incapacitated…read more He was diagnosed with dementia. When I received a bill from Verizon I called the corporate office and spoke with a supervisor who said they would take care of the bill...just like the 3 other phone companies that he opened an account with months apart. Then I received another bill and was on the phone for several additional hours trying to get a supervisor to help me. After speaking with 4 different people I finally was transferred to a supervisor named Axel. He would not provide his call center number...but he said it did not matter that my father was incapacitated that Verizon furnished him with a phone and he needed to return it or pay for it. I let them know we were not sure what happened to the phone...I asked to have the situation escalated and he said it was against company policy for this situation to be escalated. For the hours I spent on the phone was crazy. No one could help me...even though I myself had been a customer for years without incident...this incident has put a bad stench in the companies culture. I will be moving my business elsewhere.

They gave me a $100 dollar Amazon gift card but then took it back because I only had the account…read moreopen for 159 days instead of the required 180 days and billed me $100 for it on my last bill. Also after school started the internet got real slow so I switched to COX Internet. To make things worse they had YouTube TV advertised for $72.99 a month when actually it was over $90. They said it had a 3 day trial so I cancelled but I had to call them numerous times to get it refunded.

Chyanne at the local Cox in Sierra Vista, AZ was very helpful. Patient with my many questions and…read moreconcise and addressed my issues, clarifying for me and had solutions. She was friendly yet professional. Thanks so much Chyanne!

Cruz & Max were very helpful & pleasant. great customer service! excellent! set everything up for…read moreus Before we left the store. Thank you!

Bluespan has failed on multiple levels today. Ok hardware failures happen and I've been mostly…read moresympathetic to them. But that is mainly because I could call and get a human being on the line to give me a summary of the issue and the estimated down time. People can PLAN when they have information. In this day of information/communication, there is no excuse not give info for people to plan around. This info could easily be placed on the automated answering service or website and updated often there. Instead I had to dig around using my phone and eventually found some info here. I understand that the issue today is widespread, but today's communication is hard to excuse.

Average service and poor customer service. For example, they had an outage that lasted about 24…read morehours. The customer service number was out of service, and the other one only offered a recorded message and no ability to leave a message. They still haven't responded to my email or text messages. During the lengthy outage, no communication with customers. I don't recommend Bluespan and will look for alternatives for myself

I have been extremely happy with IEU's service for a number of years now. Their customer service…read moreand pricing is wonderful. The bandwidth they allow has more than met my expectations! I have referred a number of people and have yet to hear any complaints.

From the owner: Integrated Elements Unlimited's ieuwifi.net business specializes in providing broadband internet…read moreservice in hard to reach areas of the San Pedro River Valley. We have developed infrastructure to support up to 100mbps + speeds to individuals and business in the area. Integrated Elements Unlimited ieudev.net business develops and sell software packages to the small to medium sized business community.

Their customer service is very unreliable. I was told a date for install of 5 days from order…read more Then they sent me a date via text of 2 months later. I spoke to a supervisor named Russ that proceeded to tell I was going to have to wait the two months. I cancelled and I'm glad they don't have my business and I would be very careful when dealing with them. Wait times were over an hour just to cancel

Worst internet ever!!! Worst customer service ever!! You wait 30 minutes before talking to anyone…read more Tried to cancel on their app.. forgot about it. They intentionally make it hard to do anything. Internet was down for 3 days so I called and they wanted me to wait a week for a technician to come fix it! DO NOT get Century Link, you will regret it!!!

Reliable and friendly service! I have been with them for…read moreyears! and have no complaints. I do wish they listed the prices with their plans on the website.

Rincon Wireless provides not only solid wireless internet but great customer support and service…read more My daughter and her family had Rincon Wireless installed and suggested I go with them too. Bluespan was our previous internet provider but their service had been degrading over the past year. Rincon Wireless promises 25 mbps download and 10 mbps upload for $67 a month. So far so good

This service is so unreliable. Unfortunately there is no other service provider otherwise I would…read morehave jumped ship a ling time ago. Be aware that every fee months your internet will shut down and you will need to replace your modem. I can't tell you the amount of times I've had to change my modem for a new one. Horrible company, not reliable at all!

This is in effect an update to my mid-2016 review of another Nogales location that has since…read moreclosed. I have had them for most of the last 16-17 years. If you are an internet user who needs very high reliability (such as for video and voice calls that do not drop or freeze) and expeditious repairs when the service does get wonky, then Mediacom is not for you. Every once in awhile (perhaps every few quarters) it seems that the internet goes from fast and reliable to unreliable. When it does become unreliable (such as when upload speeds go below 1mb for part of the day) Mediacom can waste catastrophic amounts of your time (days, weeks, months) calling on the phone, making you wait for an appointment to see if the problem is at your house, only after repeated issues admitting it might not be, and then still taking days or weeks or longer to go find the issue. Finally, in the latest iteration of this merry-go-round, I said "enough" and this week have paid far more money to a competing (microwave dish I guess) service offering far slower speeds, but perhaps better reliability and hopefully more immediate attention to service issues. I can't decide between 1 star and 2 stars. For much of the time over the years they have seemed ok, and have invested in higher speeds and have polite phone and in-person support, and all this would point to 3-5 stars. However, they have in the end not prioritized reliability nor expeditious repairs and in some ways 2 seems too generous. I guess I'll put it (for now) as an average.

Constant outages and when we call there is am irritating AI and no possibility to connect with a…read morehuman. I want my money back and shouldn't ne forced by my apartment to pay for horrible internet.

Overview Reviews…read moreServices Products Reviews All internet service2 Sort by Most relevant Newest Highest Lowest Angela 6 reviews Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way. Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way - feedback on my purchase of Starlink Satellite & Security system. Pricing - very reasonable. Customer Service - outstanding I am doubly pleased to have located a Tucson small business and highly recommend.

The internet service is okay for rural Arizona, and most of the staff at HPAZNet are good people,…read morebut do yourself a favor and just bypass allowing Jake to come out to your property. Ask for someone else from the start. I now it's a family business and that Jake is "special" and needs a job, but after 5 trips to my home over several months, he still couldn't solve the simplest of issues. I finally realized that Jake is incompetent (or suffering from a mental illness) and I did the troubleshooting myself. Then, I went to HPAZNet to pick up the working part and low and behold, my internet is working properly! If you are in constant need of service because your connection isn't up to par, and HPAZNet is trying to charge you for repairs, be weary.

HPAZ is a small local internet provider for those of us living in rural Hereford/Palominas. My…read moreexperience with HPAZ is that of superior customer service that you can only get from a neighbor. I highly recommend this company for folks living in this area.