Ref: https://docs.google.com/forms/d/e/1FAIpQLSeIyieoGWCcBWk8ocOdDAkpcrO-wDid4BVPq9ZVehsGkbxa8Q/viewfor Mark Groomer was scheduled after we chatted about security camera project in 85743 just outside his service map. The above link he sent to indicate it was ok and our discussed time was set. To clarify, emails followed so he knew what my use of link meant. Sad part, some KJ reviewer recorded this outcome in 8/2023. But then, TTG turned all wordy about how some evil competitor out there done did him wrong, "but it's suspicious that you may be connected to another company and are trying to bring down my rating for whatever reason. I really hope you find happiness in life and stop trying to find it by maliciously attacking small business owners." So caveat emptor, folks, definitely not professionally behaved. If unlicensed, all he had to do was cancel by email reply, easy peasy. TTG was contacted to estimate outdoor IP camera installation & network re-configuration btw. By phone, he sounded competent and refreshingly slanted in favor of open source architecture, my preference. But in practice, a no show loud & clear. read more

Tucson Tech Guy - IP cameras needed placement, network administrator needed to reset , M.Gromer agreed to evaluate project - Security Systems Near Me

The first thing M did when he came to the house was to put booties on to protect the floors ( who does that these days?) He worked efficiently, but asked us questions related to positioning etc. how it would look when he outlined it with frog tape on the wall before final mount. He honored all quoted prices when I spoke with him prior to hiring. The TV looks great on the wall, and perfect height for viewing. Will definitely hire again. read more

Tucson Tech Guy - 77" TV mounted - Security Systems Near Me

Awesome awesome awesome customer service from Mark. On time, professional and totally results oriented. I could write a ton of reviews with the same message. Thank you sooo much! read more

Tucson Tech Guy - Installation of TV on wall. Great JOB! - Security Systems Near Me

I just finished receiving excellent service from Mark. After seeking a worker who could mount TV and conceal wires on a Thursday and getting an immediate response and scheduled for a Friday appointment, already great customer service points from me. Mark arrived on time and went straight to work. As he worked he walked me through what he was doing which helped me feel good that he was well knowledgeable in his craft. After competing the job, I had mentioned another issue I had and without me even asking he offered to assist in which he was able to help me resolve the issue. I had an electrical outlet that wasn't receiving power, he knew the solution and fixed the problem. I am beyond pleased with his service and would HIGHLY recommend to any one looking for a expert in wall mounting and electrical services, Tucson Tech Guy (Mark) is your guy. read more

Tucson Tech Guy - Newly mounted TV, wires concealed. - Security Systems Near Me

Fantastic service awesome guy would never not use him again. He is amazing and did a great job very fast, professional, and perfect highly recommend just. read more

This is in response to Mark's comments: As I previously stated, Mark was a NO-SHOW! After posting this negative review, Mark was quick to text me stating he not only came by at 10:30 am (A COMPLETE LIE!), but also left a business card and then returned at noon. I sat in my livingroom right next to the front door from 9 am-11am (my window with Mark), with all blinds open, including the window that looks out towards the street, and no one ever came to my door! At 11:15 am, I left to go grocery shopping, as I don't wait past the window time (actually gave him an additional 15 minutes). Mark also states he left a business card; interesting, because when I came home, the first place I looked was to see if there was a note or business card on the front door, of which there was none. Any reputable contractor who arrives during the window HE set up and doesn't get a response from the customer would typically call them; not Mark. He didn't call when he was on his way (I did not expect him to), nor did he call when he allegedly "rang my doorbell several times with no response." I was home at 10:30 am. But that's ok because surveillence cameras don't lie. Garage door opener apps don't lie (ie, when it was opened then closed to leave, and when it was opened then closed after I returned). I don't chase contractors. They are to show up within the window stated or call to say they are running late or need to re-schedule. Original review: NO-SHOW! I contacted Mark not only via email, but by text message as well. I emailed him exactly what I needed done along with links to the items (TV, TV stand and power surge protector) so that he would know EXACTLY what needed to be done and to provide an estimate. I also gave him my address and phone number so that he could determine what part of town I was in before bidding on the project. I needed a TV stand built and a 43" TV mounted. We agreed to a window of 9-11 am, today, 8/31/2023. He not only failed to show up, there were no phone calls or an email stating he could not come, that he would be late, or needed to re-schedule. It is 3:15 PM as I write this. I spent the time preparing the area for him to work, had everything ready, and he just didn't bother to show up. It saddens me that, there are contractors such as Mark who have no respect for people's time. If you value your time, don't waste your time booking Mark as, he may just ghost you too. read more

BEWARE!!! Don't use this company!!! Mark the owner claimed to be licensed and insured but will not release any information to me and has blocked my calls.He drilled into a pipe caused a flood and hung my sound bar upside down and the tv is not centered. He caused extensive damage I understand accidents happen and Mark agreed to come back and finish/fix the mistakes he made and give me his License and insurance but instead he chose to avoid the situation. So I'm not sure but he may have lied about being licensed and insured but i have my home owners insurance looking in to it. read more

Tucson Tech Guy installed a big tv on our wall, did a great job, and cost 1/5th of what Best Buy cost. he gave us a quote, and despite having to take a lot of extra time to pick up parts, the quote was what we paid. He was punctual, careful, cleaned up his dust and on top of that, was fun to talk to ! read more

All I can say is WOW! We've used a certain squad from a big box store last time. They didn't hide the wiring or add an outlet behind the tv. Tucson Tech Guy did all of that, cleaner, better and a lot easier on the checkbook. Mark is very knowledgeable about everything techy, we plan to have come back and put in cameras read more

Tucson tech guy came out the next day and wall mounted my 85' Tv. What was great was his prices were very reasonable. I would definitely recommend Tucson Tech Guy!!! read more

Only completed half the job (1 of 2 tv installs). Promised to come back the next day to complete the 2nd tv and never showed, never responded to any calls or texts and just left me hanging. I took the time out of my day to be available and was a no show. At least let someone know if you're not coming or can't do the job. read more

Mark seemed very sincere when we started the project. After the installation is where the problems began. It took months to get it operational and when we inquired about the warranty he indicated he was our warranty, just call and I'll o here he said. Well after many calls, texts and emails he turned into a ghost. Very poor customer service. We asked to build onto the system and he has never given us a bid. Forget customer support. Would not recommend him! -Valley of the Sun Mobile Home Park read more

Mark was responsive, reasonably priced, and provided excellent service; would highly recommend and use for future projects.

Great job, again!! I have used Mark before to hang a TV in the living room. Perfection. This time needed one hung in the master bedroom. Perfection again. If you want a true professional installation, reliably on time and extremely reasonable pricing, dial up Mark at Tucson Tech Guy. read more

Tucson Tech Guy responded quickly to my messages via Yelp, did a great job mounting one large tv and remounting a smaller one. Great price. Knowledgeable, professional and friendly service. read more

Mark did an awesome job mounting my 50" TV. He was professional, reasonably priced, and quick! I ran an errand and was gone for about 45 minutes and when I came back I was pleasantly surprised to see my TV all ready with zero mess! I highly recommend using Mark!!! read more

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I had 12 cameras installed by Mark, an his helper. All I have to say is hell yeah, everything about this man speaks volumes. He knows his what the hell he is doing. Can't say that with big companies. An also mark an his helper was really respectful to my 2 daughters. Even though I think they were kinda like in the way. But , hands down they made this Marine an his family safe for when I am not home.. Mark you are one helluva gentleman , I am so grateful an appreciative what you have done for my home. So if you want the job done Right by a professional this is your man. Thank you again sir. I salute you . Gysgt Sean Larson USMC. Semper Fi. read more

Service was excellent. I highly recommend using Tucson Tech Guy. Has lots of experience.

I believe Mark was friendly. He was quick and efficient in mounting my 40" TV. He knew what he was doing. He came in the window of time he had given and finished before then so I can plan my day. I would definitely use Mark's services again. I am a renter so I asked that he leave the wires exposed and I could take care of those. read more

I would give no stars if possible. Never called never showed but was the first to respond. I'm beyond pissed. He confirmed and everything! People if you solicit service the least you could do is what you say. That's applicable to everyone in life just saying read more

I recently had Mark out to my new home to go over my A/V and security camera needs Mark was very knowledgeable and offered numerous suggestions that I never even thought of after agreeing on a very economical price for equipment and labor Mark came out and did a very professional install at my new home from hanging my TVs to hiding all the wiring in the walls and ceilings to making sure that everything worked perfectly when he was ready to leave and the best part there was zero mess at the end he cleaned everything up and left it just as it was. Thank you Mark for a very professional job I will definitely use you in the future read more

STOP! Read reviews from all sources before working with The Tech Guy. I didn't and now regret it. Mark schedules second appointment for completion of job and than doesn't show and ceases any/all future contact. No reply to messages or emails. Reviews show this is evidently is his normal operating procedure. read more

Mark did an awesome job. Very friendly and informative. I would highly recommend him for any work you need done. read more

Tucson Tech Guy - Tucson Tech Guy did an awesome job mounting this TV. He was very friendly and informative and only cost 175 with the mount/service. - Security Systems Near Me

Excellent service hooking up my tv very friendly got the job done fast I was so happy an had the best price I will be using again soon!

Mark did a great job with our TV project. He was great to work with, on time, and super helpful.

Mark has mounted two televisions for us, as well as a sound bar! He is always friendly, professional, and helpful. Goes above and beyond to hide all wires, etc. He even spent a lot of time telling me about different ways to boost the wifi signal up to my wifi cable box. We highly recommend him! read more

Contacted Tucson Tech Guy for help with TV problem at 9PM. Didn't expect to hear back until the next day but to my surprise Mark emailed back quickly. He made several suggestions for me to try to get the TV up and working. Unfortunately, it looks like we may need a new TV. I was very impressed with Marks willingness to give me instructions via email and try to solve our problems. He spent over an hour trying to help with no compensation. He was very professional. I will definitely recommend Tucson Tech Guy and use him for any other tech issues. read more

First of all I just wanted to say I am more than happy with my service !! It was very easy to reach Tucson tech guy to make an appointment, he responded quickly and made a timely Appointment. When he arrived he was very professional and got right to work . He provides quality work with short install time . He is definitely a professional and would recommend for any technical needs , I will be calling to set up appointments for my other rooms read more

Tucson Tech Guy - Security Systems Near Me

I had two TVs that needed mounting on the wall and I found "Tucson Tech Guy" on Yelp. I called Mark at 11am and him and his assistant were here at 2pm to mount the TVs. So happy I didn't have to wait until the following week! Mark has great customer service! Him and his assistant wore a mask during the installation and were super friendly and careful during the process. He installed a 70" and a 55". Both are mounted solidly on the walls. Highly recommend the company!!!! read more

I left a message on his voice mail four days ago and he never called back! VERY UNPROFESSIONAL!!! Just read his reply below that he called. However he never called. No message and no call noted on my phone log. Nice try. read more

Contacted Mark through Yelp about installing a flat screen TV and putting up a ceiling fan. He responded less than 5 minutes later! He came out three days later on time and installed both the TV and ceiling fan for a reasonable price. Great experience. Very professional. Would definitely recommend and use again. read more

This guy knows his stuff! He has done all my home entertainment equipment and security system from top to bottom. Very knowledgeable and reasonably priced. I wouldn't look anywhere else for someone to take care of all your needs. I highly recommend Mark. I look forward to using them again on my next upgrade on my outdoor entertainment system. read more

I had a 65 inch TV installed in the bedroom through sheet rock and studs. Joe and Joe came out a few days after calling Mark. They installed the mount and the TV in about two hours. They hid the cord so no dangling cord. Very happy with the service and would use Mark and Joe and Joe again. read more

On time and very reasonable. Had a very odd job with the wiring and location and he made it looks easy and perfect. Strongly recommend.

What a great experience we had dealing with Mark and Tucson Tech. Mark hung 3 TVs, did all the wiring and hook ups for surround sound and programmed our remotes. Very easy to deal with, talk to and always responded quickly. Mark is still involved with some on going projects at our house. His prices are very reasonable. We had similar work done in Ohio and he is as good as anyone we've had before. Nice guy, great work, reasonable price and accessible. Why get involved with anyone else? read more

I would like to recommend Mark, the Tucson Tech Guy, for any home theater problems you may have. I had Mark come out and fix my screwed up Home theater system. He came out on a Saturday, and found out my problem (bad HMDI port) and gave me a working fix. He also gave me excellent recommendations on replacement equipment. He was very prompt and professional. I will use him again for any of my audio-visual needs! read more

Very Professional and accomplished the job in a timely manner. I'll definitely use Mark again when I need some speakers put into my house

The Tucson tech guy is very helpful. We used him to streamline entertainment system and to install security system

Mark did an excellent job installing outdoor Nest cameras on my house! I would highly recommend him for any of your audio/visual needs. His prices were extremely competitive and his installation came out looking extremely "clean". Exactly what I wanted... It's very apparent he knows "all things tech" and I will definitely be using him in the future. Highly recommended! read more

Unreliable, unprofessional, charges double of what's displayed on website. Work is also crappy. Make sure you shop around ask the right questions, stick to the price and appointment as promised. read more