I appreciate the fast service provided by the company. I got a quote quickly and it was reasonable…read morecompared to other companies. The technician that came out to install the alarm system (cameras and doorbell) was on time, respectful, and kept everything clean. He was even really friendly with my dog. They helped me understand the panel and how to use it. They took the time to make sure I knew exactly how to use the app as well. I would highly recommend using Connect Security for your alarm needs. The technician told me that they do alarms for businesses too, not just personal homes. Lastly, I love the fact that the business is local to Tucson and Veteran owned. Thank you Connect Security for keeping my family safe!

I called for a quote of one camera installation. Salesman arrived next day. He did not offer any…read moreoptions. I had to ask a lot of questions to see what was available. He stated he would email me several optiona & quote. Two days later I called & none of the departments answered. Finally, tech help answered. I asked why I had not received a response. The guy told me they were busy & low staff. He would email a quote. Email arrived with $953.00 for camera alone. Total quote was $1980.18 !!! There was a $10.00 monthly service charge for 3 years. All I asked for was a camera I could view on either a monitor or laptop. DO NOT HIRE THESE CRIMINIAL. THEY ARE SCAM ARTISTS !!!!!!!

Very professional, knowledgeable, and was quick. Went through each camera with me to ensure I was…read morehappy with the position. Definitely recommend for your security system installation!

Todd did a great job installing a video camera for my security system! I recommend he and Protech!read more

This is a awesome company. I had a small job of an install a camera and mesh system set up…read more Miguel set everything up and answered questions and explained everything thoroughly. He was courteous and mindful of property. He cleaned up after the job and everything worked great. If I could give them more than 5 starts I would. I will definitely use them in the future.

This company is fantastic. Always does a wonderful job. Always goes above and beyond. Friendly…read moreservice great people.

Sean McBride with Onora Systems responded to my request to hook up my CD player, DVD player, and…read moreturntable. He did so with apparent skill. He went beyond my request by connecting our speaker system to all components, including the television. I should add that he provided three detailed quotes to complete the work and the cost of a new receiver, which we agreed to purchase. Sean is a true professional both in his ability and demeanor. He communicates well and responds in a timely manner. When the turntable made a disagreeable noise, he returned at no cost and figured out how to fix it. I highly recommend him for any and all of your audio-visual needs.

Sean was amazing to work with. He showed up to our initial meeting and I explained what I wanted to…read morebe done. He went back and sent me an estimate to do everything and then he ordered what I wanted. He came over on install day and got everything hooked up. He did a fabulous job of consolidating all the remotes to just one and so everything works with one button. The surround sound inside the house sounds really good. The outside speakers sound so clear and loud. He ensured I knew how everything worked and if I have any issues I can text him and he will trouble shoot it with me. I have already started planning a much larger project with Sean. He is the "Go To" audio and home security system guy in Tucson.

Turns out, Loelectric was completely untrustworthy. He issued an invoice for $2000 by email after…read morefull payments in cash were made to him. When we discovered negligent installation work voided water heater and ptz camera warranties, he refused to clarify his payments in full as he insisted were received in cash. So get this, even though Yelp is supposed to protect consumers from Loelectric Equipment's negligence and untruthfullness, it claimed no coverage for its "badge" member was possible no proof of cash payment from him was received! So to review, he issued invoice in writing and yelp messages assuring me Yelp knew I'd paid as invoice described in cash, but behind closed doors, Yelp said he never confirmed with them cash was received as invoiced. So my insurance must investigate effects of negligence on ptz cameras (he abandoned a cable that ptz cams became entangled in/preventing spin function), and cost to reinstall correct circuit breakers in tank less water heater. What a mess! And all he had to do to settle this with Yelp was say, yes, he paid cash, that's why I emailed him the invoice next day.

From the owner: Loelectric Equipment is a trusted electrical service provider specializing in a wide range of…read moreelectrical solutions, including wiring, lighting, and panel upgrades. In addition to our core electrical services, we are experienced in installing and repairing advanced security systems to help protect your home or business. We also offer expert water heater installation and repair to ensure your hot water needs are always met. Our team is dedicated to providing high-quality, reliable, and efficient services, with a focus on customer satisfaction. Whether you're upgrading your electrical system, securing your property, or maintaining your water heater, Loelectric has the expertise you can count on.

I've had vivent for 4 years now and have even referred my mom and dad to trust vivent with their…read morehome security. I have been in a 3 week phone battle to get a technician to my home to fix my cameras (which have been down for far longer than comfortable), my smoke detector (they sent me a new one after my first one had a malfunction ((the new one won't connect to my panel))), and my panel (which didn't even alert that my front door was opened when someone broke in). That's right! After playing phone tag to ask for a technician (which they never gave me the option of), someone broke into my house while my family was asleep. All of a sudden, after the break in, they are willing to schedule a technician, but get this: for a $100 fee... I have not only trusted Vivint with my family's safety, but my mother and father's safety too. For them to not even care that they failed me is one thing but to try to BLAME ME FOR NOT FIXING THEIR EQUIPMENT MYSELF should be illegal. They can't even reimburse or cover the costs of their faulty equipment that I have been paying for through a loan. I wouldn't recommend my enemies to vivent after the hell ive been through. DO NOT TRUST VIVINT WITH YOUR SAFETY.

If I could give them a 0 I would! Do not use VIvint! They seem super helpful the first visit, but…read moreGod forbid something goes wrong. My daughter has not been able to get them to send out a technician without being on hold for multiple hours and then having to go through the same steps over and over again just to have them tell her she's doing something wrong. I have Vivint too, and I regret ever getting it. Plus they make you set up for a credit service to buy all of their equipment, which is overpriced and if you want to cancel their service, then you're stuck with the credit card payment that's through a company that's not affiliated with them. My daughter had somebody break into her house a couple nights ago and the cameras were not working along with her fire system (whole other issue). This is after she's been calling them to get service for the non functioning equipment and they refused to help her with it except for sending her something in the mail that will not connect. When she called to tell them she needs help. They insist on charging her a fee to send out a technician. How about sending out a technician and then charging a fee if it's a technical issue on our part. Highly discourage you from ever using this company they provide the worst Customer Service I have ever dealt with in all of my years.

Ref:…read morehttps://docs.google.com/forms/d/e/1FAIpQLSeIyieoGWCcBWk8ocOdDAkpcrO-wDid4BVPq9ZVehsGkbxa8Q/viewfor Mark Groomer was scheduled after we chatted about security camera project in 85743 just outside his service map. The above link he sent to indicate it was ok and our discussed time was set. To clarify, emails followed so he knew what my use of link meant. Sad part, some KJ reviewer recorded this outcome in 8/2023. But then, TTG turned all wordy about how some evil competitor out there done did him wrong, "but it's suspicious that you may be connected to another company and are trying to bring down my rating for whatever reason. I really hope you find happiness in life and stop trying to find it by maliciously attacking small business owners." So caveat emptor, folks, definitely not professionally behaved. If unlicensed, all he had to do was cancel by email reply, easy peasy. TTG was contacted to estimate outdoor IP camera installation & network re-configuration btw. By phone, he sounded competent and refreshingly slanted in favor of open source architecture, my preference. But in practice, a no show loud & clear.

The first thing M did when he came to the house was to put booties on to protect the floors ( who…read moredoes that these days?) He worked efficiently, but asked us questions related to positioning etc. how it would look when he outlined it with frog tape on the wall before final mount. He honored all quoted prices when I spoke with him prior to hiring. The TV looks great on the wall, and perfect height for viewing. Will definitely hire again.