Stay away, T moble ripped me off $500.00 all because they were too lazy to look for equipment that…read moreI sent back. And they refuse to address the situation.

Please Extra Careful of This Business. Normally, I don't…read morewrite reviews, but this time, I had to, not because I am upset, but as a caution for students (especially international students) and older adults. Please be extra careful of the service here. I took my nephew, who just arrived from Vietnam as an international student, to get a phone plan. I went online and found a plan for $50/month (Essentials Saver). I asked the lady if there were any discounts for students. She told me there was a plan for $100/month but that I would have to call customer service to ask for a discount. This seemed suspicious already, so I told her I only wanted the Essentials Saver plan. She then said that plan was only for existing customers. I told her that nowhere on the website did it state that the plan was for existing customers only. She went into the office to talk to her boss. When she returned, she proceeded with the SIM activation without letting me know if I could get the Essentials Saver plan. I asked her again, telling her that I only wanted the $50/month plan, and she assured me that I would get that plan. After she finished activating the SIM card, she said it was done. We didn't sign anything, and we paid the $10 activation fee. We didn't receive any printout of the plan. I asked her two more times before we left the store if I would be paying $50/month for this plan, and she assured me, even telling me her name. We left and headed for lunch. I downloaded the T-Mobile app and created an account. Once I logged in, I saw that the plan was $100/month and not the Essentials Saver. I drove back to the store. Before I could even talk to her, she told me that her boss was changing the plan, but he was in a meeting, and we would have to wait an hour. I told her I would wait an hour in the store. Not even five minutes later, the plan suddenly changed, and we received a notification on the phone that the plan had been changed to $50/month. I asked for a printout of the document, but she refused, saying she couldn't print it and that I could take a picture of what was on her iPad. Please be careful with this place. They have horrible customer service and conduct unethical business. Always ask for a copy of your plan, and download the app to create an account before leaving the store. Please be extra careful.

Well nine months later with the new router. Speed has…read moreimproved to 350 Mbps, measured on my phone app. The buffering has gone away and I keep both tv at half storage capacity. I think this has worked out well. I do not have the Xfinity line up but they just added the peacock app for free. So, a plus

I have a big bundle of service. Pay dearly for it. The past month, they have stopped providing…read moreABC. The local station, KGUN, has the biggest reporting team and the best newscast. David Muir is the most watched national news. Unavailable. NFL draft. Unavailable. Upcoming Super Bowl, will that be unavailable as well? The news is what an old guy like me values, and they just quit carrying ABC. They say they want to avoid a price hike...like they don't mind being high priced? Give me a break. They don't offer any refund to those of us paying for a service we are not getting. Consider this before doing business with them. To protect their executive salaries they will deprive customers. It is not customer protection. It is stealing money from customers not getting the service so they can justify their bonuses. Corporate greed is getting harder and harder to take.

Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

Could not be more impressed--so efficient, so kind. Was in and out in just 15 minutes after a…read morescreen repair. A huge relief and would recommend to anyone! Super positive experience.

Excellent service, great work, great location. These guys are the best!!…read moreEverytime I've brought something in, they've gone above and beyond.

Christopher was even willing to come in on a Sunday to replace the battery on my iPhone.read more

Thank you to Chris and staff for repairing my phone screen! If you bring in your own screen…read moreprotector it will be done within minutes and expertly. I appreciate that the option is open in the air and it comes with no charge. Expect to pay for the service if you didn't bring one though! Chris is professional and friendly, and pleasant to talk to. I feel like I can trust my phone to him and his staff. Don't be afraid to ask questions or any concerns.

Quick and efficient service! It is a very small space but they have lots of parking. I got an…read moreupgrade for my mom and myself. We had to order and ship her new phone and it arrived in less than 2 days.

Poor salesman. Had no interest in selling me a phone. Had no idea of what deals were available and…read morecould not figure this out despite considerable time surfing on his own phone. He's in the wrong job.

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

Bluespan has failed on multiple levels today. Ok hardware failures happen and I've been mostly…read moresympathetic to them. But that is mainly because I could call and get a human being on the line to give me a summary of the issue and the estimated down time. People can PLAN when they have information. In this day of information/communication, there is no excuse not give info for people to plan around. This info could easily be placed on the automated answering service or website and updated often there. Instead I had to dig around using my phone and eventually found some info here. I understand that the issue today is widespread, but today's communication is hard to excuse.

Average service and poor customer service. For example, they had an outage that lasted about 24…read morehours. The customer service number was out of service, and the other one only offered a recorded message and no ability to leave a message. They still haven't responded to my email or text messages. During the lengthy outage, no communication with customers. I don't recommend Bluespan and will look for alternatives for myself