I had 4 companies investigated a random, occasional shut down of my central AC. Only Samson figured the cause while others tried freon that didn't work and wanted to replace parts for $1100 to see if they might be the cause. Samson found the cause, finding some minor deterioration in the windings of the motor (loss of insulation) but explained we did not need to do anything, and motor could last 2 or more years with the smart suggestion, given motor cost, to wait until it didn't work. Competency, honesty with knowledgeable technicians is a hard to beat combination. I can recommend them without reservation. read more

This is my number one Choice to keep my Carrier Ac roof unit up to Par. Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it. read more

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We could not be any happier with the service provided by your staff. From the first phone call with Tyler to the service call with Kyle, we felt confident that Samson and Sons was the right choice. Thank you for faithfully providing stellar service in all areas. read more

Long and detailed, so TL;DR - Use these guys! Our Carrier 4-ton A/C went out one evening recently here in southern Arizona. Not a good thing when temps on the horizon are projected to be at 100 degrees or more. I did some self-diagnosis and changed the fuses in the outdoor disconnect box, replaced the capacitor with an Amrad (US-made, high quality), and installed a new contactor - all the common failure items. No luck. I'm wise enough to know that going up in the attic was a no-go at my age, so decided it would need the services of a pro, and did I ever get one! I had previously read a glowing report on social media about an HVAC company here in the area, so after reading their Yelp reviews, I gave them a call. Kyle from Samson & Sons Heating & Cooling came out the following morning, and before beginning, we discussed (and he really listened to) the steps I had previously taken, which helped him to decide where to start, and that was the air handler in the attic. In less than five minutes he had discovered the burnt remains of electric power wires at a burnt wire nut. Thank goodness it was all contained inside a small metal connection box, where charcoal SHOULDN'T be!. Since Kyle has previously worked as a journeyman electrician, he knows how to properly make connections using wire nuts (think twist wires together first), so that problem is highly unlikely to reoccur. This HVAC failure is complements of the original DH Horton HVAC sub-contractor, which I won't mention in text. Kyle told me he knew who the installing contractor was before I told him, as he had already noticed the ALUMINUM refrigerant lines crossing the attic. I believe they're supposed to be copper, but you KNOW which is cheaper! Kyle pointed out the electrical tape wrapped around the ferruled tubing connector, supposedly to keep air from oxidizing the aluminum tubing, which (after a long time) eventually creates a refrigerant leak (think dis-similar metals). In time, everyone in our development will likely have a problem with this. And so, we again have cool air inside, accomplished at a reasonable cost. These guys KNOW THEIR STUFF, and the science behind providing a quality job! Please, Mark, remain an independent, and don't sell out to "private equity" in my lifetime! You guys are a true Tucson Treasure! read more

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I called Samson on Monday morning when my A/C began blowing warm air. They had an appointment available at 7 am the next morning. Technician Christian came promptly within the appointment window. He went to our outside unit, diagnosed the problem (blown capacitor) immediately, and replaced it. He also checked all of the other components. He is extremely knowledgeable, and Samson's fee was highly reasonable. I highly recommend them. read more

We got a recommendation from our neighborhood Facebook page for this company, and we were very pleased with their service. Very nice, friendly, and the part that they fixed took almost 6 hours, we think the price was fair, we did get another quote that was way more than they charged us, so we felt they were giving us a fair price. Service requested was for our ac that wasn't working, they had to order the coil because it's such an old unit and replaced the Freon. We would recommend this company! read more

Dylan and Jeremy from Samson and Son's were excellent. I will be using them for any problems or issues I have with any of my A/C units moving forward. They fixed a longstanding issue on caused by a faulty installation by another heating/cooling company. The mini-split unit I had them evaluate now works better than it's ever worked before. read more

Samson (specifically Dylan and Jeremy) worked promptly and late into a Friday evening to get our AC running again. Dylan also worked for us with the equipment manufacturer to bring down our cost. read more

Kyle was on time, professional and informative; very reasonable price for a quick minisplit fix.

Air conditioning wasn't working. I called a local "reputable" HVAC company (who shall remain unnamed) to come take a look. They told me two motors were shot, and I was looking at $3K-$4K to replace. Probably wasn't worth repairing since my system was older. Didn't sit right, so I called Samson & Sons. Samson found that a broken wire was causing the problem, fixed it, tightened a few other small things, and I was back up and running in less than 30 minutes. Do yourself a favor and use Samson. Honest, quick, and professional. Thanks, Samson & Sons! read more

In this day and time it is extremely rare to find a person or a group of people or a company that truly considers others situation with honesty and understanding. Every one at Samson and Sons, from bottom to top is 5 STARS. A special THANK YOU to Christian for his efforts. read more

Came back from my cruise to find my AC not working in the middle of July. They were able to help me the same day. I highly recommend this team for service! read more

Chris,Jeff and Larenz put in my new air conditioning system today. They are awesome and so efficient with their work. I feel very fortunate to have found Samson and Sons to replace my system. From the moment I called and had Jose come out and put coolant in, which did not hold, the unit needed to be replaced. The team at Samson and Sons has been great with updates, installation, and knowledge. I would highly recommend if you need any cooling and heating to call them . read more

This is a great company. Now have them doing our regular service for our units. They are friendly, professional, responsive, and go above and beyond for service (even washed our outdoor units - first since new!). They're our "go to" HVAC company. read more

Christian was my tech. He was Polite and excellent. Replaced the filter and repaired the vent. Closed the area where the water was coming in and serviced the AC. Exactly what I asked. Price was more than fair. I really hope on my next service I get him again. I'm a widow so having someone who's polite and not overwhelming is important. Highly recommend. read more

Choosing an HVAC company can be a daunting experience. However, we are so happy to have chosen Samson and Sons. Their reputation for excellent service and customer satisfaction is well deserving of all those 5 star reviews. Thank you to our tech Kyle. He was punctual, professional, honest, courteous and highly qualified to get the job done. He also answered all of our questions. We highly recommend Samson and Sons and look forward to requesting Kyle again for future services. 5 + stars are not enough! P and A Stephanus read more

On time, very thorough and professional. I use and trust them yearly. Thank you Christian for a job well done

Several years ago, I switched from ny original hating an cooling company to Samson and Sons and have had excellent repairs and service.

I want to start off by saying I'm pretty sure I have found my ac repair company for life. That should tell you how happy I am with their service. Everyone I spoke with was honest, helpful and respectful. I called on Saturday morning and Jose Montoya showed within a couple hours and had our ac up and running immediately. He's extremely knowledgeable, doesn't try to upsell you and presents options to you without judgment. I highly recommend this company to anyone who needs help or maintenance with their AC units. Jose explained their great maintenance program that I will be using in the future. I'm very happy with the service we received. read more

I've used various companies to ensure that my rooftop A/C was ready for our dreadful summers and have never used one of them twice for the job. My unit is approximately 18 years old, but still works, and I was told last year that it would probably be the last summer that I would get from it, so I've been hesitant to have someone come out because I didn't want to hear "the bad news." Anyway, I researched and read reviews for various companies and decided to give "Samson and Sons Heating & Cooling" a try. I'm glad that I did! I didn't receive any "bad news," what a relief, and Richard was the tech, who was amazing! He did an interior walk-through & checked the cool air coming out of the vents in my livingroom, which were good, and explained the results. Then he headed up to the roof to look at my unit. When he came down, he let me know he was going to clean it, WHAT???? I've NEVER had that done before, and then he'd go over the pictures he took and what, if anything, was going on. He went back up with a hose and gave it a thorough cleaning. I was so impressed! I realize this is an extremely long review, but I was so impressed with Richard and the quality of work and his professionalism, that I needed to express it! The good news is I'm getting another summer out of my A/C, and maybe even a few more, but thankfully, there are parts available if needed. There were no problems found. She's good to go!! The only downside, and just slightly, is they're more expensive than other companies I've used, but, you know, the saying, "you get what you pay for," and I'm happy to pay the extra expense for the extra years my A/C continues working. Who has $10,000-$14,000 just lying around? I know I don't! Thank you, Richard, for the amazing job! And thank you, Samson & Sons, for hiring such competent, professional, and personable employees! Well Done!! read more

With having an old hvac system I've used Samson and Sons a few times. Really upstanding honest company. Service and explanations has always been great. Pricing is too! read more

Always pleased with this company's professionalism and work ethic. I feel confident that they will respond quickly, identify the problem at hand, provide a remedy and not hit me with a significant sticker shock. Can't ask for anything better than that! read more

Competent work done. We had the a/c unit serviced and some small wires and wire casings relpaced.

Samson and Sons installed a new HVAC system in our home and a mini-split in our guesthouse and the service from the entire company and the install team of Chris, Jeff and Lorenz was steller! We highly recommend this company after working with numerous Tucson HVAC contractors over the past 25 years. read more

Found this excellent company on Yelp for maintenance contract and repairs. The great reviews are well deserved, with trustworthy technicians like Christian and Kyle, and helpful office support. read more

My AC stopped blowing cold air just before the hottest part of summer! I called Samson and Sons on a Monday and was able to get an appointment for Tuesday evening. Tuesday came and went and the technician didn't show up. I called Wednesday morning and the company rep apologized and the technician was out a short time later. It was the same tech that was originally scheduled to come out the day before. He was very apologetic and fixed my AC quickly and only charged me for the part itself. I could've written them off Tuesday night, but I'm glad I didn't. Everybody makes mistakes. The way a company treats you when things go wrong counts for a lot. read more

These guys are excellent! 2 other AC firms were pushing to replace my 15 yr old AC unit. Jose from Samson recommended adding refrigerant and sealant which got the job done. He explained everything in great deal as he was servicing my AC unit. Cummings is the self-proclaimed #1 in Tucson, but they pushed hard for a new unit. Cummings did offer a recharge for $3,300+ which was over 300% higher than Samson's price. I'll be signing up for Samson's annual maintenance plan before winter season which seems like a great deal as well. I highly recommend Samson for your AC service. read more

The best and most professional service people I have ever had. They didn't try to sell me things that I don't need and can't afford. Very reasonable prices. Scheduled quickly for my AC. read more

I just had Dylan and Jaylin out to diagnose my A/C issue. They treated me like family and were professional and helpful. They were patient in answering all my questions! They knew what the problem was ASAP.Thank you! I'm going to sign up for the maintenance plan because of how everything was handled and it's a nice savings on something that needs to be done regularly anyways. read more

Fourth time using this company. Their work ethic speaks for itself, and their employees are the best in the business. There is a reason they have so many 5 star reviews. Thank you! read more

reasonable bid to start. on time, met deadline as promised. professional team that respected my home. they cleaned up the area better than it started and hauled away the debris, not using my trashcans. thoroughly top notch pros! i was a contractor years back so i have a builder's eye and expectations to match. read more

We have been working with Samson and Sons for our a/c & heating maintenance 2x a year now. Dylan has been a super technician with expertise in repairs, recommendations & communications! We appreciate Dylan's texts & knowledgeable answers to questions & issues about efficiency w our units. We are on the maintenance plan, so see you again in a few months, Dylan! read more

We have a three zone HVAC system. The cooling system in our house suddenly stopped blowing cold air. Called Sampson and sons, who worked around our busy schedule... mind you, this is Tucson I'm the hot summer heat. Dylan and Jaylin were sent as they know multi-zone HVAC systems. Within minutes of showing up had isolated the problem, had the replacement part(s) on hand and the system was again blowing cool air. Both Dylan and Jaylin ensured each zone was being supplied with an abundant amount of cool air. Both men were very knowledgeable, professional and courteous. The 5-star yelp reviews on Sampson and Sons are right on the mark. read more

Thank you, Dylan and Jaylin! They arrived before my scheduled appt and diagnosed the problem and resolved the issue in no time.

Samson and Sons were recommended to me by my AC maintenance person when he couldn't repair my outage. They (Dylan and Jaylyn) came same day as I called for an estimate and I was really impressed. I recieved text notifications confirming the appointment and when they were 15 minutes away. After thoroughly reviewing the system and taking pictures to confirm the system they found it was the thermostat. All covered by the service fee and after a week of enjoying my cool house I am very thankful. They could have told me that I needed a new AC, but they were honest and fixed the real problem. These young men deserve applause, and I will be endorsing this company to anyone who needs good work done. read more

Christian showed up right in the timeframe I was given (2hrs) was told how the AC was behaving and checked inside real quick and got right up on the roof and started troubleshooting. He asked me to turn on and off the system and told me right away what the problem was and said he had the part he needed on his truck. He was done and on his way to another job in about 45 minutes altogether. I would recommend this company and Christian to my family. read more

Our AC went out on a Friday Night with friends staying at our place while we were out of town visiting family. Our home warranty company confirmed that the system was DOA by 10:30 on Saturday morning. I called Samson and Sons at 10:45, and got a call back in less than 90 minutes from Alex, who was able to provide a quote for a new system based on a Google Maps photo. He was knowlegdable, understanding and prompt. (Worth noting that the Samson quote was considerably more reasonable than other quotes I got for similar systems). He arranged to have a portable unit dropped off until they could get out to look at the situation first thing Monday. The new unit was in place by the end of the week, and every single interaction I had with the company was first-rate. We even got photos of the finished work when all was said and done. The entire interaction was handled via phone call and text messages -- all while we were out of town. That's not easy to do, but Samson and Sons when above and beyond. I'd highly recommend them!!! read more

The business sent someone to look at a problem I was having. They couldn't find a problem with what was happening, but pointed out a lot of problems with how my unit was setup. I called the company that installed it and let them know what was found. Turns out there was a problem but not everything that was mentioned was wrong. So it's hard to trust anyone nowadays that's in trade work. Update: changed to 5 stars. Owner called and wanted to make sure that I knew what was found and that they'd offer any services to get the issues fixed. That is dedication to service. Being in a service industry that's what going Above and Beyond is all about. I appreciated the phone call and the respect shown. I'd recommend using these guys in a heartbeat. Excellent customer service and commitment to service. read more

Great service. Just bought a new home and wanted to have our HVAC/Furnace serviced. Dylan and Jaylen came out and took a look at all of my equipment. Explained in detail in pertinent findings and came up with great solutions for everything including minimally invasive options. I really appreciate quality service and felt they did a great job. Moved from Phoenix area where all the companies always seemed pushy to buy expensive repairs. Now in Tucson I will be a repeat customer. Thanks! read more

I first used Samson and Sons many years ago when the air conditioner stopped working in the middle of summer. They were the only company that didn't make me wait a week. The problem was diagnosed and fixed. I have used them ever since. There has never been an attempt to upsell. If something can be fixed, they very capably do that. When I wanted a mini-split in one room, it was properly sized. I love it! Most recently, I had my house reroofed and the roofer bent the condensate drip line, which burned out the condensate pump. Dylan quickly knew the problem was with the pump. Then he wanted to make sure it was draining properly. That was when he discovered the line had been bent. He fixed that and everything is working fine. I recommend Samson and Sons without reservation. read more