Okay, we had an 'issue' in our house. I researched the reviews (quickly!) and decided Cal's had…read moresuch great reviews it was a clear choice. But I didn't really get the service we had hoped for with a gentleman named Matt W. He EXCEEDED all our expectations!! First of all he was thorough and explained what was going on which kept me from crying, and no one needs to see THAT! His eyes said It all when he first saw the 'issue' but found the problem quickly. And I wouldn't have found it on my own in a million years and I'm not a stupid woman either. Anyway, besides being efficient and very professional, he was a very kind man. He was very considerate of the house which meant a lot to me. He completely explained the situation and gave a few options for us to decide what worked best for us. He could have raked us over the coal$ but was a man of integrity and being presented with options and potential outcomes, we felt confident with our choices. He didn't leave until he was certain all our questions were satisfied. I hope the owner takes notice and when it is time for evaluations and treats him well. You want him to represent your company! Oh and I have to mention from the first interaction on the phone I knew I had the right place. Capri took the call and was very helpful and proffessional as well. She had me cracking up at the end. I would give this company 10 stars if I could!

Cal's Plumbing was GREAT!!! I wasn't expecting to spend so much money on broken pipes, a new toilet…read moreand pipes in the wall, but they were honest, worked really hard, went beyond the call of duty...Dane was who I dealt with and he was great. Very professional and gave as many discounts as he could. Everything has worked perfectly. I will call them again if needed. My house was built in 1953 and has issues, but they made them seem minor and doable.

Robert Lewis showed up on time, worked by himself, removed the old water heater, put the new one…read morein, did all the necessary plumbing to get us up and running and had the job done in less than 90 minutes. I asked him a question in the middle of this and he said he would gladly answer any and all questions I had, but after the heater was up and running. He was a professional craftsman with a pleasant attitude. I would highly recommend this company!

We had this company install two water heaters for us recently. Their price was very competitive and…read morewe had no problem with the installation. Unfortunately, once the water heaters were installed, the technician did not open the tap and run water on a bathtub or other unfiltered tap so many of our fixtures were clogged with sediment that was dislodged from the water being turned off. After saying they would call a plumber to deal with the issue, they declined to do so. Very disappointing.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

Mauricio Olivares came and replaced 2 toilets in my house. He was very patient with the issues of…read morean older home. He was very thorough and left everything cleaner than he found it. I have always been pleased with Goettl. Goettl is the best company!! Fair prices and great work!

I found out the the main water line had ruptured under my house. Called Goettl and they immediately…read moresent out Caelin to evaluate. He crawled through a very tight crawl space, found the broken pipe and explained that the pipe they used originally was sub standard material and there was a class action suit because of it. He explained that the entire house would need all water pipes replaced due to the sub standard pipes used on my house. I spoke with the office and they immediately set up time to do the replacement, how much it would be and that it would take about 2 days to complete. On time Julian and Jeff came out, did an entire house inspection, and got to work. They couldn't complete the entire house in one day, but since I have 2 bathrooms in my house, they completed all the house except the master bathroom, leaving us for the night with one working bathroom. Julian and Jeff came back early the next day to complete the job. This cheap piping was all through this house, but they replaced all the inside piping with proper copper everywhere, bathrooms, showers, tubs, kitchen, laundry, water heater... all copper, all professionally installed. Perfect! There is a reason everyone has heard of Goettl. Excellent response, immediate action, making sure the entire house was piped perfectly and correctly. And sweeping and cleaning up behind themselves.

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

Silverado has been our go to Plumbing company for the past decade or more. Great Pricing, Excellent…read morecustomer service, and available anytime we need them.

I cannot recommend Imperial Plumbing highly enough, and Justin in particular was absolutely…read moreoutstanding. Justin recently helped us with the installation of a Moen Flo shutoff system and also serviced both of our water heaters. From start to finish, his professionalism, knowledge, and attention to detail were exceptional. He took the time to explain everything clearly, answered every question we had, and made sure the work was done correctly rather than rushing through the job. What impressed me most was the care and respect he showed my elderly mother. He was patient, kind, thoughtful, and genuinely caring throughout the visit. He made sure she understood what was being done, answered all of her questions, and treated her with the kindness and dignity every customer deserves. Justin thoroughly inspected both water heaters, replaced the anode rods, explained the condition of the tanks, and gave us honest recommendations without any pressure or upselling. His assessment gave us confidence that the systems are in good shape and helped us make informed decisions about maintenance and future planning. He also made sure our new Moen Flo system was installed properly and working exactly as it should. It is refreshing to work with someone who combines technical expertise with genuine integrity and exceptional customer service. Justin represents the very best of what a service professional should be. Because of him, Imperial Plumbing has earned our trust and will be our first call for any future plumbing needs. If you're looking for a plumber who is knowledgeable, honest, meticulous, and truly cares about his customers, ask for Justin. You will be glad you did. Highly recommended.

Justin was helpful and professional. He was in and out quick, with our problem fixed. He was even…read morepatient as I asked for advice for a few other random issues with our sink!

Turns out, Loelectric was completely untrustworthy. He issued an invoice for $2000 by email after…read morefull payments in cash were made to him. When we discovered negligent installation work voided water heater and ptz camera warranties, he refused to clarify his payments in full as he insisted were received in cash. So get this, even though Yelp is supposed to protect consumers from Loelectric Equipment's negligence and untruthfullness, it claimed no coverage for its "badge" member was possible no proof of cash payment from him was received! So to review, he issued invoice in writing and yelp messages assuring me Yelp knew I'd paid as invoice described in cash, but behind closed doors, Yelp said he never confirmed with them cash was received as invoiced. So my insurance must investigate effects of negligence on ptz cameras (he abandoned a cable that ptz cams became entangled in/preventing spin function), and cost to reinstall correct circuit breakers in tank less water heater. What a mess! And all he had to do to settle this with Yelp was say, yes, he paid cash, that's why I emailed him the invoice next day.

From the owner: Loelectric Equipment is a trusted electrical service provider specializing in a wide range of…read moreelectrical solutions, including wiring, lighting, and panel upgrades. In addition to our core electrical services, we are experienced in installing and repairing advanced security systems to help protect your home or business. We also offer expert water heater installation and repair to ensure your hot water needs are always met. Our team is dedicated to providing high-quality, reliable, and efficient services, with a focus on customer satisfaction. Whether you're upgrading your electrical system, securing your property, or maintaining your water heater, Loelectric has the expertise you can count on.

Responsive to inquiry, fast appointment setting, on time, reasonable price, work done right.read more

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

Had a nice interaction with the handyman, Kelly. Unfortunately they could not fix my problem due to…read morea unique lock design by the manufacturer. They charge a 2 hour minimum per visit but because they couldn't help me were kind enough to only charge 1 hour. I appreciated that gesture and will consider Response Crew in the future.

My door was broken a while back. I was moving out of my apartment and needed the door fixed. I got…read morea quote, and they were at my place a few days later. It was like it never happened. They even matched the paint, outside and inside the frame. I had gotten a quote somewhere else that told me the whole frame and door had to be replaced. With RC I got an easier solution and a faster fix for a lot less money. Hopefully it never happens again, but if my door gets broken open I know who to call.