Responsive to inquiry, fast appointment setting, on time, reasonable price, work done right.

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have nothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad. read more

If you're looking for a trustworthy and knowledgeable plumber, call this guy. Since I work two jobs I was afraid that it would be hard getting an appointment time for him to come out to repair a drain that has been continuously having problems and I have been bandaid-ing. But He was able to fit me in for an appointment at a time that actually worked for me and I didn't have to take off from work for. Not only that but he was early! He communicates well and let me know when he was on the way and explained what the game plan was before he actually did it. His price was affordable and the quality of service was impeccable. My house is older so I always seem to have a plumbing issue and until now I've never found anyone I would consider my go to guy, but Bill's plumbing will now fill that void. Thank you again for your honesty, kindness and good work read more

I have used Bill's Plumbing a few times and with great results. He is always quick to respond and quick to set up an appointment for you. So important when having plumbing issues. He runs on time, does what he says and charges a fair price. read more

Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for my home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else! read more

Received quick initial response. After providing additional information, I was promised a ballpark estimate to replace my tankless water heater, but never received it. read more

I needed my water heater serviced, drain and flush, one other small job, and he also checked a couple other things I would like to have done in the near future. He shows up on time, is very thorough and professional, and makes sure everything is done correctly. This is the 2nd time I've used his services, and I recommend him without reservation. read more

Personable and communicative guy, who comes across as honest and hardworking. I'm happy with the work, prices were totally fair, and I got to support a small business/individual in the process rather than dumping money into some giant soulless corp. I'll definitely call him again. read more

Bill did a great job. He responded quickly, showed up on time and completed the job quickly and respected my property. I will use him again for my next plumbing issues. read more

After having difficulty with his van and not being able to come on time, he did work out a way to come. He seemed very knowledgeable and could see what the problem appeared to be. He had a part that I needed but had to run up to the hardware store to get another. He had to turn the water off to the house which turned out to be an ordeal as he had to dig up the ground to find the valve to shut it off. He's a hard worker, knows what he is doing and II thought his prices were reasonable and am satisfied with the results. I would not hesitate to have him come again. read more

I needed emergency work to fix a major water line break, with many sections of pipe needing replacement. Bill responded quickly. He made the repairs and my water was back the next day! Bill is efficient and reasonably priced. He is knowledgeable, friendly, and honest. Will always use him! read more

Quick response via Yelp. Leaking under sink disposal. Bought a faulty unit at Loews. Bill removed for store credit and later returned to reinstall replacement. Professional, good communicator and knowledgeable plumber. Highly recommend for all plumbing needs. read more

Excellent service. Had a washing machine that would not drain. Bill was straight forward, on time, pleasant, and got the job done quickly and effectively. Will definitely use him again. Great experience. read more

I'm impressed. Competent. Punctual, friendly, easy to deal with. Highly recommend. The ease is what made me feel like I was getting my money's worth read more

Excellent customer service and communication . Did a great job. I will definitely call them again for all our plumbing needs

I found Bill on Nextdoor. He had a lot of recommendations. I needed my shower faucet repaired. I contacted him and he messaged me right away. I sent him a picture of the issue I was having and right away he knew what was the problem was. He came and repaired my shower. He explained everything in detail and his charges were reasonable. I will definitely use Bill if I need any plumbing services. read more

Bill’s Plumbing AZ - Plumbing Near Me

Thank you Bill for your plumbing service over the Easter weekend and completing the job the following Monday! We are very happy with your service and promptness you gave us in our home's shower repair! We definitely recommend and appreciate your work! If we ever have another repair job we will use your business! Dom and Yolie! read more

Came home around midnight to find water in my garage. After turning off the water and gas to my hot water heater, I went to Yelp and submitted requests to several companies for quotes on water heater replacement. Billy from Bill's Plumbing AZ was the first to respond. His price was great. He was able to come by, start draining the water heater, assess the situation and offer options. He left immediately to find a Professional grade water heater and other parts to bring it all up to current building code. He returned and completed the job professionally and left everything clean and working great. read more

I needed a laundry sink reinstalled. Bill was quick to add me to his schedule and had it done with a couple hours of my weekend call. He even identified a leak from when a different plumber installed new valves. Fast, professional, and personable. As someone who worked in construction, I really respect his work! read more

My irrigation system had calcium build up and water would leak. Even when I shut off the water the pipe would continue leaking. Billy, came and gave me a quote. He was very professional and replaced the whole unit within an hour. Highly recommend. read more

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Sorry I forgot to review you until now, Bill! Bill is friendly, listens well, shows up on time almost all the time- and, if not, he will actually call, apologize, explain why and then attempt to set up a new appointment time convenient for the person who will be paying him. His rates are reasonable, and he's a pleasure to do business with. If we have any more plumbing issues, he'll be the one we contact first and hopefully only. read more

Bill was fabulous. Gave me a heads up that he was on his way. Prompt, courteous & knowledgeable. He explained what needed to be done & the cost to do the job. I was very pleased & will be recommending his services to others. read more

Bill did a fabulous job. He was quick, explained what the job entailed, and charged a fair price.

Requested a quote from Bill's Plumbing to replace my garbage disposal. Bill responded quickly and with very reasonable pricing. We were in constant contact and scheduled an appointment for the next day. Bill notified me when he would be arriving as the scheduled time approached. He installed the garbage disposal even though there were issues with the previous install by my general contractor. Along with pleasant conversations, Bill was very professional. I would highly recommend Bill for your plumbing needs. read more

Bill was excellent, responded quickly, very knowledgeable did an excellent job on our repair. We will definitely be returning customers. Thanks! read more

Was on time. Very knowledgeable. Showed me what was wrong as he went along. New disposal works great. I recommend Bill highly for your plumbing needs!!! read more

My backyard faucet broke this morning. I could get the flow down to a trickle, but it wouldn't shut off. I called Bill this morning and he told me he could stop by this afternoon--great! He texted when he was on his way and he showed up on time. He got right to work and fifteen minutes later, I had a new faucet, all at a very affordable price. Bill is knowledgeable, personable, friendly, and takes pride in his work. It's a relief to finally find a reliable, professional plumber. I'll be recommending him to all the neighbors. Thanks, Bill! read more

Good service, pleasant attitude Did the replacement of the water heater in good time and left the site clean

Bill responded quickly and solved our problem with an abundance of knowledge. He explained everything including the time he'd need to the costs involved. we will use his services in the future, as well as recommend him to friends and family. Thanks Bill! read more

Excellent service replacing a Pressure Reducing Valve. Bill was prompt, efficient accurate with his estimate and I'll use his services again. I like using small businesses whenever possible and Bill's Plumbing is a definite "use again". read more

Bill’s Plumbing AZ - Plumbing Near Me

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After contacting Bill's Plumbing, they came out and provided an estimate as well as a water softener. I purchased an Aquasure Harmony water softener with a filter as recommended. The installation was completed and water softener worked perfectly! Exceptional! Professional! Affordable! I highly recommend Bill's Plumbing. read more

Knowledgeable, polite, informs well, patient, hard-working. He came to do a service & assessed the problem & told us the solution was something different than what we thought. it was our water softener. So, instead, we called the water softener people. He only charged us for a basic service call. Professional young man. read more

Bill was the first to respond to my request for help on Yelp with a kitchen faucet installation, and made himself available the very next day. He did a great job with the installation, and also changed out the five filters for my under sink reverse osmosis system. He's very professional, knowledgeable and thorough. I highly recommend his services. read more

I had the best experience and service with Bill. He's responsive, polite and knowledgeable. He installed an EVO water softener and filtration system for me and I couldn't be more pleased. I try to support family and individual owned businesses when I can and I made the right choice again! read more

Bill’s Plumbing AZ - EVO water softener and filtration system - Plumbing Near Me

Kitchen drain needed unclogging, was a Saturday night, the few plumbing shops I called would be available Sunday or Monday. Bill was at my home within two hours and rectified the issue. As per other reviewers, I agree that Bill maintained comms, was personable, and exuded confidence & competence. read more

Bill is extremely professional and an excellent communicator, I wouldn't think to hesitate to hire him again. Super Job, great with customers, and priced right! Thanks Bill read more

Able to respond quickly, completed fast and everything is working I'd call them again if needed

Quick response time and quality work. Great communication from the start. Completely satisfied with all of the work done. We'll definitely be using his services in the future. read more

I would definitely use his services again. Great quick work and affordable. Very nice and professional.

To say I'm very grateful would be an understatement. We called out Bill for an issue w all of our drains backing up into our back shower. Unfortunately, our problem is a little more complex and bigger than we anticipated but Bill really tried his hardest to fix our problem. He's a very compassionate person and very honest. I could tell that he was overwhelmed for us but he gave it his best shot and took his time even though he had other customers to get to. We are very thankful regardless. It's very hard to come across business people who actually care about their customers. I would definitely recommend and will continue our business w him should we need something. read more