I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

If you're looking for a trustworthy and knowledgeable plumber, call this guy. Since I work two jobs…read moreI was afraid that it would be hard getting an appointment time for him to come out to repair a drain that has been continuously having problems and I have been bandaid-ing. But He was able to fit me in for an appointment at a time that actually worked for me and I didn't have to take off from work for. Not only that but he was early! He communicates well and let me know when he was on the way and explained what the game plan was before he actually did it. His price was affordable and the quality of service was impeccable. My house is older so I always seem to have a plumbing issue and until now I've never found anyone I would consider my go to guy, but Bill's plumbing will now fill that void. Thank you again for your honesty, kindness and good work

FAST, GOOD & FAIR and mine was a small job which is hard to…read moreget done. What more can I say ????

Bear and Bob came out right on time. Replaced hard to get at water heater, carefully and…read moreefficiently. Left everything spotless. Checked and extended vent pipe on roof. Couldn't recommend more highly. They are the best!

These guys are the best! Always have been able to get us scheduled immediately and solved the…read moreproblem fast. Very reasonable priced, knowledgeable and trustworthy family business. Would not use anyone else!

Glenn has always provided us with great work. Fair and…read morehonest. And just a great guy! Marilyn

Everything was the best!! Scheduling quick and worked with my schedule. Technician arrived on…read moretime and after he checked the kitchen sink/pipes he called his office and gave me an estimate that I quickly accepted. The work was soon accomplished (clean up was wonderful) and he was packed up and on his way to his next appointment. I will definitely continue to utilize Philip's Plumbing!

They are the best. Prompt responses and on time scheduling. They've help me 3 times and every…read moretime it's been a solid experience. We had a slight issue on one job and my irrigation guy said plumbers never take responsibility. These folks made it right immediately. I would never use anyone else for plumbing projects.

While preforming drain cleanout damage was done to backflow valve…read more Wanted $$$ to fix it

HRP did what was needed to gain access and repair a troublesome water pipe leak in my home and got…read morethe job done right!

So a repeat customer and had a new faucet install in a newer home. Was quoted over $400 for install…read moreafter a $100 faucet install credit. I said no way; Googled average faucet install in Tucson from $150-$250. The technician got a little defensive and I said I'd pay $300 out of pocket max. A couple seconds later he had adjusted to $295. He did a good install, took him literally 20 mins to install. Received a f/u call from Cal's and I complained on initial quote. They were going to have a Supervisor call me back and never did. I thought it was a little rip-offy and I'm sure they take advantage of seniors who just agree with whatever. Not me!

I contacted Cal's Plumbing to address several concerns. I had inquiries regarding my hot water…read moreheater. Zack was personable, transparent, and highly professional, providing comprehensive answers to all my questions. I highly recommend this company.

Aaron has been my go-to plumber for 6+ years, for everything from small repairs to a complete…read morerepipe of my house. He does an absolutely fantastic job, and with the best prices I've found. He's a great problem solver, and he always does an even better and more thorough job than you even asked for. He also shows up quickly (including on weekends) without charging an arm and a leg, and always arrives when he says he will. And the other wonderful thing about Aaron is how well he explains things--with no hint of talking down to you. I never call anyone else!

Hire Aaron! He is highly professional and more than competent. We hired him to install the…read morewaterlines needed to attach to a professional espresso level machine in our house in a location that was away from the sink, so not a typical installation. He came up with a solution and executed it beautifully. We were extremely impressed with the level of craftsmanship with the shutoff valve in our cabinet. He cleans everything up and is a very pleasant person to deal with as well. Can't say enough about his services.

I cannot recommend Imperial Plumbing highly enough, and Justin in particular was absolutely…read moreoutstanding. Justin recently helped us with the installation of a Moen Flo shutoff system and also serviced both of our water heaters. From start to finish, his professionalism, knowledge, and attention to detail were exceptional. He took the time to explain everything clearly, answered every question we had, and made sure the work was done correctly rather than rushing through the job. What impressed me most was the care and respect he showed my elderly mother. He was patient, kind, thoughtful, and genuinely caring throughout the visit. He made sure she understood what was being done, answered all of her questions, and treated her with the kindness and dignity every customer deserves. Justin thoroughly inspected both water heaters, replaced the anode rods, explained the condition of the tanks, and gave us honest recommendations without any pressure or upselling. His assessment gave us confidence that the systems are in good shape and helped us make informed decisions about maintenance and future planning. He also made sure our new Moen Flo system was installed properly and working exactly as it should. It is refreshing to work with someone who combines technical expertise with genuine integrity and exceptional customer service. Justin represents the very best of what a service professional should be. Because of him, Imperial Plumbing has earned our trust and will be our first call for any future plumbing needs. If you're looking for a plumber who is knowledgeable, honest, meticulous, and truly cares about his customers, ask for Justin. You will be glad you did. Highly recommended.

Justin was helpful and professional. He was in and out quick, with our problem fixed. He was even…read morepatient as I asked for advice for a few other random issues with our sink!