Responsive and very thorough. The owner Mike came out after the original diagnostic to see if there was a less expensive route. He found one and recommended some low cost upgrades that would avoid future issues with the faucet cartridges. Totally satisfied with their work and at a reasonable price too. Terry who came out and did the repair work was really great too. read more

They arrived on time , did a great job and at a reasonable price !! I highly recommend them for all your plumbing projects !! read more

The absolute best! We have used Mike and his team many times--for major remodels as well as several emergency plumbing repairs. Each time we have had lightening fast response times, amazing service and very competitive pricing. They are a lifesaver and cannot recommend them enough. A++++ read more

Jonus arrived, listened to my concerns, visually inspected the situation and got right to work. He kept me advised every step along the way, including pictures. Being an older house, the job was more complicated than I initially hoped but they kept on track and got the job done. Cleaned up everything at the end. Top quality, on time, reasonable price. read more

These guys are A+ when it comes to plumbing services. We've used them several times and have always been pleased with their service, response and pricing. Highly recommend them. read more

Terry was awesome! Kept us posted re arrival and arrived early in the 2 he time block. Polite, professional, knowledgeable, helpful, thorough and neat. Cleaned up completely after work was done. Explained everything well. Charges were reasonable. Will definitely use McInnis in the future! read more

I cannot praise this company enough! Being a landlord in another state, it is imperative I can find and rely upon quality workmanship, timely repairs, at a fair price. MacInnis plumbing does all that and more. This family owned business is the best I have ever come across in Tucson, and I would never hesitate to call on them for help again. You should not even think twice. Call them. From pleasant office staff, to amazing Terry in the field, and on to the owner of the Business, Mike, these guys are amazing. I have had them do 2 incredible large jobs, and they did everything they said would do and more. And they were able to do it quickly, efficiently, and incredibly professional. I love these guys!! Call them.....hurry. What are you waiting for? read more

My toilet was running nonstop even after another plumber had "fixed" it. As the previous plumber was from MacInnis, and I've had excellent service with them before, I called them. I got an appointment within a few days and a different plumber came out with a young man who appeared to be an intern. He explained to both the intern and to me exactly how the job should have been done, including parts replacement, and noted that the previous plumber was no longer with MacInnis. He replaced the parts and demonstrated that the toilet was working properly. As the service was under warranty, the service call was free; however, he also included the new parts. I will continue to call MacInnis for my plumbing needs with confidence that they will either do it right or make it right. read more

My husband and I returned from Europe dismayed to find wet carpet outside the hall bathroom. Fearing the worst, we did a bit of research, and decided MacInnis was the plumber we needed. Jim showed up on time, quickly diagnosed the problem, repaired/replaced a couple items we didn't even know were wrong before they got worse, and dealt with our main leaking problem quickly and efficiently. He was friendly, kept us informed every step of the way, and charged a reasonable price. We are delighted with his service and highly recommend Jim from MacInnis Plumbing! read more

The plumber arrived from MacInnis Plumbing right on time and handled our job with complete professionalism and courtesy. Their excellent performance got the job done quickly and cleanly--no mess left behind! Job price was fair and reasonable. I highly recommend this company to anyone needing plumbing services. read more

Whole house repipe of old galvanized done quickly and with attention to detail. No shortcuts and the include drywall repair which was also well done. High standards for their work and good price. read more

This is the best plumbing company ever! On the early morning of the 4th of July, when the company wasn't even open, the owners showed up to close a broken water line to the toilet, and I am so grateful. Employee Bruce worked on my sink plumbing after we got a new countertop, and Glen installed the new toilet, so I am very familiar with their excellent work. MacInnis Plumbing responds quickly, on time, repairs/installs everything perfectly, and even came out for free to reassure me that something I thought was a problem was not. Their prices are reasonable, and their service is the best. I highly recommend knowledgeable, friendly, reliable MacInnis Plumbing. read more

Needed a small change to our fireplace gas plumbing. Very good service. Guys were friendly, respectful, and did great work. Very pleased with the whole process. read more

Called at the end of January to get a water heater replaced. The receptionist was very helpful in getting it scheduled the next morning. They communicated when they were on the way. We gave them access to the house and when they were done they followed up and send the invoice. Love this company and recommend them! read more

The driver of this vehicle pulled right out in front of me and several other drivers, and fishtailed recklessly! POS vehicle with only one taillight. His driving ability alone will keep me from ever using this company! Happened 3/15/23 on LaCanãda. read more

MacInnis Plumbing - This vehicle almost caused an accident! - Plumbing Near Me

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We had a very challenging job to replace a temperature control valve on a 20-year Grohe shower unit. I called Heather at MacInnis. Terry came by, evaluated the situation, performed a LOT of research to make sure we had the right part and he understood the project before starting, and we ended up with a GREAT result - it works perfectly. I'm extremely happy with their services, from booking the appointment, their follow-through and great communication, to their competence and professionalism. They are now our go-to plumbing service. 5-stars all the way! read more

A neighbor found a water leak by our mutual mailboxes. Unfortunately the leak was our water line where it connected to the main pipe. Checking Yelp we found MacInnis Plumbing. I called at 5:45PM on a Friday evening and this wonderful company had a plumber at our home by 8:30AM Monday morning. The plumber introduced himself to my husband. He explored the leak and then explained he needed to go collect more supplies and returned to begin working. Within a few hours the leak was fixed. We were so fortunate that we found this wonderful company and they had reasonable prices. I recommend this company highly. I also put their company into our community's referral book which is only available as a reference to other residents. Thank you MacInnis Plumbing for such a positive experience. read more

Bruce worked on our two showers. Prompt ,knowledgeable and efficient. Will use MacInnis the next time.

Good work. MacInnis Plumbing sent an employee out to look over the project. The next day, the owner himself came by to survey the job. On the third day, Jim the plumber came over and did the actual work. The job was done right. (no leaks!). The final price was within the projected budget. Great attention to detail on this old house! Thank you, Behr, Mike & Jim! read more

Updated review mike the owner has raving reviews from 2 of my neighbors. Mike spent 20 minutes talking to me about my plumbing issues & information on options to prevent home flooding . FYI My son came for Father's Day returned home 90 miles to find 3 inches of water and thousands of dollars of repair beyond insurance . There's new & old systems to prevent this issue. Thanks mike for discussing options . I would trust his professional help . read more

On time, high quality repairs. Clean and honest. Don't hire the ill-tempered vandals at Wrongbuilt. I use Macinnis to fix their shoddy, short-lasting work. read more

The most impressive thing, they didn't try to talk me into spending money. In fact, the work came in below the estimate. Oh, and it was done right and quickly. Also, they did the research necessary to find an answer rather than trying to get me to opt for a different solution that would have been easier. read more

Great company and very responsive. After being ghosted by the bigger companies, the owners, Mike and Heather, came out to look at a water leak I was having whenever I ran water in the kitchen. They guessed where the leak was (at the drain pipe between my walls in the front of the house). They scheduled an appointment and their crew actually showed up on time to do diagnose the problem (the guess was right) and do the work. It took a few hours, they answered my questions as they worked, and they did a nice job cleaning up. They don't repair the walls they had to cut, but they were very upfront about that. That seems to be a common thing. read more

MacInnis Plumbing - New pipe fittings to fix two cracks that caused leak. - Plumbing Near Me

I was originally quoted $200 to repair a water line leak. They came while I was at work, and placed a temporary line running across the driveway cutting the water line at the water meter box, and at the house, without contacting me. So, I had to use them. I was told the material used for my water line was going to fail again, in another location, and they recommended I replace the entire water line, $5,000+. I was working on my roof at the time, and chose to only make the repair. Then, because the leak was under the sidewalk, $200 turned into $1,017.93. The real issue is, within 3 months, the water line is leaking again...where they repaired it, not in another location/not the poor water line I already have that was supposedly going to fail/leak again. My water bills have been double, as a result. Do not recommend! read more

My sister thought she had a leak under her kitchen sink from a pipe, so she called MacInnis. They sent two guys, Stephen P. who checked it all out and discovered the problem was not a pipe joint but rather a poor seal surrounding the sink itself.. she wants a new sink anyway, so she'll ask MacInnis to replace. Then they removed the faucet part of an under counter water filter, plugged the opening, brought the filter assembly to my house across the street and replaced the faucet on my filter with hers. Everything works perfectly, they did the work in an hour and we are so pleased. MacInnis has done work for both of us in the past -- they are responsive, professional and we won't call anyone else. read more

These guys were great. I am a church deacon and we contacted MacInnis because of the positive yelp reviews for a water heater replacement for a widow. They did a tremendous job. They contacted the widow and arranged everything. There was a follow up issue and they were on it in a timely and professional manner. They are a top notch company!! GREAT SERVICE GREAT PRICE GREAT COMMUNICATION I would whole heartedly recommend them. Joe Bushelman read more

Great service! We appreciate all they have done for our home. Thank you for taking care of us!

Family member used MacInnis for a remove and a replace of a vintage water heater. Thought they missed the appointment because inside and outside of the water heater location is was so clean. About a month later, we needed our water heater replaced. It was a very tight space for removal but they located a tall heater that was the same gallon amount as previous one. Assured us water heater is a pro plumbers model not one from a Big Box store. Chandra is on top of appointments and calls back with date and time quickly. Techs show up on time observing Covid measures. Have them on Speed Dial for next plumbing problem. read more

MacInnis Plumbing - Skinny Water Heater - Plumbing Near Me

Professional from the beginning to end. I highly recommend you give these guys a call for your plumbing needs. I just bought a home that needed a complete repipe from polybutylene to pex. They explained to process to me thoroughly, and did exactly what they had told me they would do. This project involved drywall removal and then drywall patching, which was done in a very precise and careful manner. While repiping can be an overwhelming project, they made it a painless and headache free process. Support your local business and know that you're getting top quality work with Mike and his team. read more

initially found on Yelp with outstanding reviews. Called the office and scheduled a plumber to come out the following day. Plumber showed up the next day on time. All repairs accomplished to my satisfaction in a timely manner. Nice to find a plumber that is knowledgeable and reliable. I found their prices to be reasonable and their work practices outstanding. read more

We have utilized the services of MacInness plumbing several times, and are always impressed with the promptness of their response, ability to schedule us very soon if needed, courtesy of both office and plumbing staff. They give a two hour window and call when they are on their way, and they have never kept us waiting beyond that window. They diagnose the problem expediently, explain it , explain all costs, and then either fix it or schedule a time to do so. They clean up, take everything with them. Their prices are fair to us and to them. We could not recommend them any more highly. read more

There when I needed them! When I walked into my laundry room early in the morning and there was a spreading pool of water coming between my cement slab and my brick wall, McInnis plumbing was there almost right away. Other plumbers I called couldn't come out for hours or days. When they got to the house they immediately started working to find the source of the leak. Everyone I dealt with was kind, friendly, and sympathetic to the stress of this situation. They were clear with me about my options, the benefits and risks. I have an older house so it was a lot to weigh out but they were very patient and helpful. I highly recommend them, and would call again in an emergency! read more

I found MacInnis Plumbing here on Yelp and selected them for my project based on their estimate and my conversation with Mike (owner) about the ways to approach my water line relocation. It was very apparent that he was an excellent problem solver and very knowledgeable. They just completed the water line relocation and gas line work. I'm very happy with how the project came out and their approach to it, which didn't have long downtime without water or gas (hours not days because they phased it right). The crew did an excellent job. They were all very nice and always willing to explain things or answer questions. Mike was incredibly responsive to anything that came up on the project. Their office staff was also excellent with communication, reaching out a few weeks before I'd scheduled to confirm arrival times. This is the company to go with! read more

We just finished remodeling our bathrooms and MacInnis relocated drains, fit new shower and bath lines, installed new valves, replaced sink valves... Contractor would finish and would need the plumber for next steps and MacInnis made it happen. Because of the uncertainty in the job scheduling was a bit rough and we had to work with several different plumbers from MacInnis. Normally this would have had me on edge but each member of the crew I worked with was more pleasant than the last. In the middle of this project I had a couple plumbing issues occur in my office. Gave em a ring and they fit me in quick, did a great job, and didn't interfere with clients I had in office. I don't know if they're the best plumbers in Tucson but I know which plumbers contact info I saved in my phone. read more

The MacInnis Plumbing team is top notch. Mike called me during his vacation to make sure I had all my questions answered. Simon and Bear arrived on time. They were courteous, polite, and professional. They also pointed out an issue that I didn't initially catch. They addressed it right away, ensuring that any other problems regarding my water heater and pan install would be eliminated. Super appreciative of you guys. You made my day. read more

Awesome job. Small snag in finding the sewer main. But great job. Thanks for the excellent work. read more

MacInnis Plumbing - New sewer line being dug - Plumbing Near Me

MacInnis Plumbing will be my go-to for any plumbing needs. Bear, the plumber, was a delight. They could have very easily overcharged me for services rendered, but they did not. They are honest and have excellent customer service! read more

After reading the reviews of MacInnis Plumbing and based on a referral I received; I can honestly attest that Mike MacInnis is truly a man of his word! He tackled replacing my 33 year old tub/shower fixtures by finding Moen Chateau after-market parts that would work without tearing into my wall. I needed to replace the tub fixtures in both bathrooms. The master bath garden tub spout had a crack in it. The new ones work so easily and look so much better in a brushed nickel finish versus the original chrome finish. They saved me a lot of money that I didn't want to spend...Yay! He has a great crew of plumbers (Steven and Simon) who were polite, knowledgeable and they "mask up!" So happy with my new tub/shower fixtures, Thank-you....Corrine read more

Absolutely excellent service. Fair pricing. High quality work. Mike MacInnis is a stand-up guy who runs his family business the right way and hires plumbers who represent the company well. Highly recommended. read more

From my first phone call to the final service call, MacInnis Plumbing has been one of the best companies I've ever worked with. Chandra, the office manager, was very thorough with her questions about my water leak and used that info to choose which plumbers to send. Then on the day of the appointment, she called to let me know they were slightly delayed, though they ended up arriving within the specified time. Two plumbers, Steven and Bear were personable, informative, and thorough, checking out everything, determining my irrigation system was leaking, and suggesting a fairly easy fix. Additionally, I had a broken flush valve and they went above and beyond to get the part and fix that as well. I'm happy to say I finally have a trusted plumber that I will call for all future repairs. read more