Prompt service and price seems reasonable. Charges extra for weekend delivery, but that is to be…read moreexpected.

Mike has been a great person to work with. We had to go to a water storage tank as our sole means…read moreof water for our family and animals and this man has helped in so many ways!!!! He is knowledgeable and takes his time to answer your questions and give honest answers. Makes you feel like he has know you for years. Thank God he was recommended to us!

We recently moved into our "new-to-us" house on Tucson's East Side. All of the water fixtures were…read morecoated in hard water deposits. We looked for a company to install a water softener system and had one of the big national companies come out and go through their elaborate sales pitch, intended to justify their inflated prices. Looked on Yelp for recommendations and found Armando's company. We called him up and he came over the next day. He walked us through his offering. Everything is sourced locally! He explained everything he could do. No hard sales pitch! We purchased his full system, including a reverse osmosis system for about half of the quote we received from the national chain. He worked for three days, including Sunday, to finish the project! The result is amazing. Superb craftsmanship! If you want/need a water purification system, including service after the sale, give Armando a call!

Armando is the best!! He is very professional and gets the job done!! Highly recommend Pure Desert…read moreWater!! Thank you!

I went with Plumber of Tucson for 2 reasons. 1. They installed the original whole house filter,…read moreand I really liked their work. 2. They sent out a Technician, Joe, and I must say this young man has a great attitude and is an excellent professional plumber. He explained in detail everything he was going to do. He also told me that the model I have is no longer used; a different system takes its place, and it eliminates the need to change filters every 6 months. The price that he gave me for an estimate was also the final price to the penny. I would highly recommend Plumber of Tucson for any plumbing work.

Unfortunately I cannot give this company 0 stars. I scheduled an appointment with them for today…read morebetween 10 am and 2 pm. I cleared my schedule and got the day off from work to be home to address a leaky shower and drain issue and nobody showed up. I called them and they said they had an error in their system and don't see my appointment there. Extremely unreliable and frustrating. Sadly I cannot recommend this business!

Aaron has been my go-to plumber for 6+ years, for everything from small repairs to a complete…read morerepipe of my house. He does an absolutely fantastic job, and with the best prices I've found. He's a great problem solver, and he always does an even better and more thorough job than you even asked for. He also shows up quickly (including on weekends) without charging an arm and a leg, and always arrives when he says he will. And the other wonderful thing about Aaron is how well he explains things--with no hint of talking down to you. I never call anyone else!

Hire Aaron! He is highly professional and more than competent. We hired him to install the…read morewaterlines needed to attach to a professional espresso level machine in our house in a location that was away from the sink, so not a typical installation. He came up with a solution and executed it beautifully. We were extremely impressed with the level of craftsmanship with the shutoff valve in our cabinet. He cleans everything up and is a very pleasant person to deal with as well. Can't say enough about his services.

The product is great. Not cheap, but great! We've wanted a Kinetico system since the mid-70s but…read morenever had the money or opportunity until now. The salesman: Jack Eversole was knowledgeable and good as was Bryan the installer. The install went quickly and everything was clean. Nothing like having to pull stuff out of cabinets to run the water line from the K5P Drinking Water Station to give you an opportunity to clean under the stove and refrigerator, especially the dust collecting coils. Also makes life cleaner and easier for the installer. The Q850 softener system looks kind of funky, sort of a cross between a two stage rocket that hasn't had its outer "skin" applied yet and a large snake that swallowed two rats in rapid succession. All that helps ease the routine maintenance and cleaning. I said by appointment only because you have to call or drop in to set up an appointment to come to your home.You do not need an appointment to call. ;) It hasn't even been 24 hours since we went live with the two systems but we can tell the difference. Water tastes better and we'll see if we save money on coffee, detergents, etc. because the water can now extract flavor for brewed drinks and detergent for dish and clothes washers. We should be able to lose the fabric softener since good soft water don't need the softener. Then there are the benefits of a healthier skin as a by-product.

I recently asked for them to come out to attempt to service my water system. They refused saying my…read moresystem was 14 years old and they couldn't believe it lasted that long. I know people with systems that are over 20 years old. They refused to service my unit and tried to sell me a $6000 unit instead. I've since called other retailers one who was able to fix my unit and said that Kenetico refuses to sell them parts and that that's what they are known for, to say they cannot or refuse to fix the unit and try to sell you a new one.

If I Could Give 10 Stars, I Would!…read more I didn't write this review after just one visit. I'm posting it after approximately my 10th visit because I wanted to make sure the great customer service wasn't just a one-time experience. I wanted to see if I received the same friendly, welcoming service every time -- and I did. And honestly, I'm glad I waited, because now I can say this with confidence: This place deserves MORE than 5 stars! I originally stopped by just for ice cream. Somehow, I walked out with a brand-new water jug filled with Ionized Alkaline water! Why? Because I tasted their water. And after tasting it, I basically told myself: "Well... I'm not leaving here without some of THAT!" Their water bottle prices are great, and with your first refill, you can choose the type of water you prefer -- RO Purified, Mineralized, or Ionized Alkaline. I personally really like their Ionized Alkaline water. It tastes crisp, clean, and refreshing, and I personally feel more rehydrated after drinking it. Apparently, I went in for ice cream and accidentally discovered a new favorite water! THE CUSTOMER SERVICE One experience really stood out to me. I needed a new cap/lid for my water jug, but of course, I had left my jug at home. ‍ They could have easily sold me a cap and said, "Hopefully it fits!" Instead, they told me to bring my bottle next time so they could make sure I got the correct cap for my specific bottle. I actually appreciate that a lot. They didn't want to sell me something that might not work just to make a sale. They wanted to make sure I got the RIGHT product. That's the kind of customer service I respect. AND THEN THERE'S THE ICE CREAM! They have plenty of Thrifty Ice Cream choices, and you can actually sample the flavors before ordering. That is both wonderful and dangerous. I tried a sample and ended up with the Indian Ice Gola. WOW! That was amazing! I went in thinking, "I'll just have some ice cream," and somehow ended up buying a new water jug because their Ionized Alkaline water impressed me so much. That's what I call a successful accidental shopping trip. Now, I also read some of the other reviews and wanted to share my perspective. One person complained that their BPA-free bottle broke after three months. My question is: Which major corporation is going to give you a refund or exchange after THREE MONTHS because your bottle broke? If someone knows one, PLEASE tell me the company name. I will happily become their customer! Another review complained that the business needs to be more technologically advanced because the customer forgot their account number. But wait... You forgot YOUR account number, and they used THEIR computer to FIND your account! What more are we expecting from a small local business? Are we expecting them to call NASA? For me, technology isn't the most important thing. Good customer service, honesty, cleanliness, quality, fair prices, and treating customers right are much more important. And this place checks all those boxes. The store is very clean, organized, welcoming, and well maintained. The operator is friendly and gives you a warm welcome, the water choices are excellent, the prices are reasonable, and the ice cream selection is fantastic. Most importantly, after around 10 visits, I can honestly say the customer service has been consistently good. That's why I'm comfortable giving this review. Great water. Great ice cream. Great prices. Great customer service. Clean and organized. And a local small business worth supporting. What else do you want? Maybe free Wi-Fi and a massage? Highly recommended! 5 stars because that's all allows. If there were 10 stars, I'd give them 10!

Needing to refill your water jugs this pace is the right one for you…read more Clear clean refreshing water at a resizable price. Thrifty ice-cream is also sold here a bit pricy but with multiple flavors to choose from perfect for these hot Arizona summers Will return to try the Indian gola

Sergio at Aqua Solutions International installed the RO System a week ago and came back to install…read morethe re-mineralizing filter on my DELTA Clarifi Tankless RO System today. He is neat, kind, and very professional. He also helped me replace a soap dispenser that was leaking under my kitchen sink. I can't say enough good things about Sergio and his company. If you are looking for the right company or man to install a Reverse Osmosis System in your home, he's the best! Don't blame me if you don't go with him and his company. Thanks again Sergio for all that you've done for us!

Sergio from Aqua Solutions international has been servicing our Aqua Science/Pentair R/O and water…read moresoftener systems for the last 2 years. We are very pleased with the professional service he's provided. He's prompt, knowledgeable, and leaves his work area neat and clean. He answers any questions that we have, and explains everything thoroughly before leaving. We highly recommend Sergio and Aqua Solutions International for all of your home water filtration needs.

Thank you David and team for setting up our water softener system!! They made the process…read moreincredibly smooth and David (the owner) even came by the walk us through the system himself. He's incredibly knowledgeable and made sure we knew what we'd need for continued maintenance and care. For setting up our whole system for our new build it was a good value.

We love our new Reverse Osmosis water system installed by Sun Tap…read more.. Great customer service, excellent communication, on time performance, and a quality product. Thank you Sun Tap !

I had my system installed about six months ago. Water tasted amazing and I definitely noticed the…read moredifference. I had both RO and alkaline installed. Less than six months later I had a leak. It was very hard getting through to someone on the 800#. We reached out to Paul Wilson and he immediately had a sense of urgency and recognized that this could cause bigger issues and came that same day. He found the source (defective cap) and replaced it right away. He also helped clean up the water and put everything back. He was super personable, very communicative and explained what happened. He was a really nice guy. He also followed up with me to check how I was doing and if everything was going ok. His customer service and demeanor is AMAZING. 2-3 days later I received a call from the 800# for service. I let them know Paul fixed it already days ago and had he of not I would have had cabinet and floor damage. Paul was a win! The customer service turn around time was not! I will refer friends and family to puragain just because of him! Thanks Paul!

2 yrs on and still have hard water for everything except the RO. When installed they say it takes…read moreabout 6 mos to show effect, after a year they said to wait 6 more. This last time they told 2 years!!! They were here about a month ago, changed filters, still HARD!!! Waste of good money. And lots of scale stains.

I've been coming here for the past year to get my alkaline water. The owners and the cashiers are…read moresuper nice and helpful. I love that they have convenient hours and they are open everyday. The place is always so clean and they have a specific parking spot for all customers in the front which is nice when we have to carry those big gallons of water. The prices are so good compared to other water suppliers. They do also serve ice cream which is a nice little treat! 10/10 recommend!

This is probably one of the cleanest shops I've ever been in. I had to get a few water jugs filled…read moreup and wanted to try this location because it is close to home. One of the problems I find with filtered water stations is they don't really perform maintenance or change filters at the required intervals. You might only be getting slightly filtered water. The owner Mr. Kim also has a small ice cream shop inside. There are 12 flavors. I love the concept, if only he could find a way to incorporate tacos.