The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

Had been with at&t since Fiber came into the triangle in NC, so about 7 years. When our internet…read morestopped working, we were given no explanation other than they were "fixing it" and service would be returned by 11pm that night. Looking at the outage map, it was considered low impact and didn't effect a large number of customers. Then the hours kept increasing, yesterday the outage map read 105 hours. 3 days later our fix no longer has a time estimate when we call, and the outage map now reads 105 hours to be fixed for the second day in a row. When we asked about a refund for the days missed, we were told we would be refunded zero dollars for downed service. Essentially we paid them to provide us with no service or customer support whatsoever. Thankfully it caused us to find Google was 30 dollars cheaper a month for the same service, so we canceled. They lost a longtime customer.

I left TMobile for this trash. As bad as it gets. I have been trying for four months to get my sign…read moreup offer register, and up and running. For four months I have been getting the runaround and it's one excuse after another. I have tried many different ways to reach customer service and all of them are just a pack of liars and this is not a Professional company. It's operates every bit a criminal enterprise

Ivan is fantastic! After calling around to multiple companies on Yelp and Thumbtack, I gave Ivan a…read morecall and he was able to fit us in the same day and gave us a reasonable price (half the price of Best Buy)! As someone who was getting their tv mounted for the first time he talked through all the decisions of height, tilt, and how to minimize wall damage in our rental with me and gave me his expert recommendations given the layout of our room. He also went above and beyond for wire concealment and mounted our AT&T and roku boxes and power strip to the back of our tv to ensure the mounting was sleek and most importantly safe with all cords out of reach for our baby! He was also very thorough with each step, allowed me to inspect it to make sure I was satisfied, and ensured he cleaned up before he left. Highly recommend Ivan and his team!

Ivan arrived promptly as scheduled. He is very professional, yet personable…read more He was adamant that the placement of the TV was what we wanted. Upon discussing things with him, it was evident to me the level experience he has and I was very pleased by the entire experience. We could not be happier with the mounting job he did and I will definitely call him when it comes time to do another mount. Definitely going in my contacts for the future.

Well this sure was an interesting experience and full of drama!…read more I hate dealing with cable companies after trauma of dealing with the rudest jerks from our previous provider AT&T. We were reluctant to turn on internet at our temporary apartment, but ended up needing to since we had a month until we could get into our new house. We came here on a Saturday afternoon around 2-3pm. You check in up front and then sit down and wait. We were fifteenth in line, but it did move faster than expected. Seating is very limited. While we waited we watched an altercation between an employee and a customer with unruly children that ended with the cops being called. So I would have given three stars, BUT my husband spent about 60 minutes on the phone with Spectrum after we got home because the service was not properly activated.

Constant outages, and when I tried to cancel the person on the line intentionally wasted my time…read morefor 15 minutes just to be difficult. Made me wait in line for 20 minutes just to return my equipment. Enough time to make a Yelp and write this. Use absolutely anyone else

Chris was awesome. Came over and replaced my old Dish with a new Antenna. I'm scanning 65+ channels…read moreand no cable bills.

Purchased a brand new Channel Master CM-4228HD antenna to go into my attic. Was not getting very…read moregood reception. Several channels, including 11-1 and 17-1 would not come in clearly. So I found Cyber Dish online and gave them a call to come out and troubleshoot the problem. Chris came out, charged me $200, added an amplifier and moved the antenna around a bit in my attic (didn't actually mount the antenna, just laid it down against something, so it was pointing the desired direction). The signal strength seemed to be good on all of the channels, so I let him go. Then, just a couple of hours later, I started losing several of the channels again. It's arguably worse now than it was. This is all very intermittent. Sometimes they all come in clear, sometimes several go out. And of course, it's worse with the weather is bad. I also see that there is foil backed plywood all through the attic, and everything I read says that this is a huge blocker of digital signals. I reached back out to CyberDish, indicating that i was still seeing reception issues and voiced my concern about the foil backed plywood in the attic. I called Chris today and voiced my concerns. He gave me several things to try to troubleshoot the problem. All good things to try, but all along I'm thinking why after paying $200 is it my responsibility to troubleshoot this stuff. When I brought this point up on the call, that's when things went South. Instead of Chris just offering to come back out and make this right, it just turned into an argument. At one point, he said that it was working when he left. Seriously? He also said that the antenna could be faulty, as if to say that's not his responsibility. And let's see, he said that he's never had this issue with anyone else. OK, what's the point? I'll be happy to give Chris/CyberDish one more chance to make this right, and once this is working as it should, I'll be happy to alter my review. But as it stands, I cannot be more dissatisfied with not only the service, but also the follow-up.

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

The backlight on my TV went out & I was going to just send it to recycling. I found this business…read moreon this here app. He gave me a quote over the phone & came to my home to assess it. After a modest deposit, he took TV, repaired it, and a week later, returned a working TV. It was a TCL 50in Roku TV.

Nice people; came promptly and advice was sage. Repair didn't go well but that was because the…read moreproblem was atypical and difficult to identify.

Spectrum is a horrible Telephony Company. Bottom Line…read more I am on hold for now 40.55 minutes speaking with Dontae to get my statement corrected where someone at Spectrum didn't record that I had returned 3 Xumo boxes and I am being billed for them. I was told in an April 1st conversation w/ Manny that after ONE year the Xumos are paid for in full. However, I was on year THREE and still being charged for them. When I inquired WHY had I not been told this- he told me Spectrum told Customer Service Reps not to disclose this information. How dirty of Spectrum to STEAL from their customers in this fashion. Its sad that Spectrum has the monopoly on internet service in Clayton. You are a despicable company, with no care or concern for the customers that have to use your service.

I will start by saying they get 1 star because the in person contact was good. But the business as…read morea whole is sneaky and does not disclose your phone will be locked for 90 days. So it doesn't matter if your service is so bad you can't use it without constant cutting in and out of the signal - even when WiFi is activated. I was talked into a plan to reduce internet fees and could switch my phone line for free for 1 year. I brought my own phone that was already paid for and thought ok I'll give it a try. After I switched I kept having issues with my calls, but thought maybe it was my phone since I'd dropped and cracked it. I bought a new phone at Spectrum and paid for it in full. This did NOT solve my problem!!! After a month of stress with losing calls on a daily basis I decided I would go to the store. Once there I found out from the employee I was locked in for 90 days! It made no sense. I can't use the phone and I owed them nothing! I called 611 to talk with more people but after getting the 3rd person, they still told me I was stuck with them. Who does this in this day and age??!! I'm livid. If you are considering using them for phone, I highly recommend you ask about their 90 day lock in policy because if you have the issues I have, you will be stuck. This is so wrong. I will never recommend them for this reason.

This authorized retail location is terrible! The parking situation is atrocious; you can't find a…read morespot within several blocks without parking illegally, and they offer no suggestions to help out. (Not everyone is on foot, people!) The poor sales guy didn't know a thing about their plans or the upgrade features... we spent 30 minutes going through options to find out that we can't do what he said we could do all along. And there's no way to fix it, he just didn't know his stuff! You can't merge two AT&T plans & get the BOGO promo, it has to be an outside number. He also didn't know how to merge 2 plans together on grandfathered packages. Poor thing, you need a lil more training! As a customer of AT&T from the Cingular days (think: 2001), you'd think my loyalty would get you somewhere.... but I was told that I'd have to go to Verizon to get that special. Touche, AT&T, touche! Luckily the AT&T corporate store on Capital somewhat redeemed the brand... whatever that means :)

Unapologetically rude. Clean store. Apparently they forgot to train their employees in something…read morecalled manners. Wow.terrible. Just terrible. Pathetic. Makes me want to sell my att stock. poor parking. Poor service. Wait time with two people was like crazy slow. Not good. Not good. Back to Verizon I go...